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Brightside Heating Services Ltd

4.9

305 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating

  • Plumbers

    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
305 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Boiler Service
Customer Service
Quality
Value
Dave attended as we have used this company for many years and I am always very satisfied with their work.
Which? Trusted Traders Consumer Posted on 05/05/2022 , work completed 28/04/2022
Recommended
The trader replied (on 05/05/2022)
Thank you for taking the time to leave us a positive review, we are always happy to hear from customer who are happy with our service. We are delighted to hear you are always satisfied with the service we provide and thank you for being a regular customer - thank you! Harrison
Boiler servicing
Customer Service
Quality
Value
Excellent service once again. Paul was on-time, professional, friendly, and left everything clean & tidy. Would definitely recommend this service.
Andy in Kent Posted on 04/05/2022 , work completed 04/05/2022
Recommended
The trader replied (on 05/05/2022)
Hi Andy, thank you for leaving us a review, we really appreciate it. We are pleased to hear you were happy with the service from Paul and would recommend us! I will pass the review onto Paul. Thanks Harrison
Boiler Service
Customer Service
Quality
Value
Arrived well with in the agreed time frame, with a confirmatory phone call. Work completed quickly and efficiently. Good friendly service by Dave. Cost had increased since original quote, but not unexpected in the current climate. Increase was not excessive. Would give a 5 star rating.
Customer in Medway Posted on 21/04/2022 , work completed 21/04/2022
Recommended
The trader replied (on 25/04/2022)
Thank you for the review! We have happy you found our service good and we appreciate you understand the slight price increase. I will get this review passed onto Dave. Thanks.
boiler service
Customer Service
Quality
Value
My annual boiler service was completed by Paul who completed the work efficiently and professionally. This is the second time I have had my boiler serviced by this company who also fitted the boiler satisfactorily. I can recommend Brightside Heating for boiler fitting and servicing.
Kev in Medway Posted on 19/04/2022 , work completed 19/04/2022
Recommended
The trader replied (on 22/04/2022)
Hi Kev, thank you very much for taking the time to leave us a review! We are glad to hear you were pleased with the service Paul provided and would recommend us, it means a lot. Please do not hesitate to contact us should you need our services in the future. Regards Helen
Thank you Mark
Customer Service
Quality
Value
We are happy to recommend Brightside Heating Services after today’s experience of their expertise, considerate manner and quick response. Their engineer, Mark, arrived at the agreed time and after phoning with his eta. He fixed the problem after explaining what had to be done and bathroom left clean afterwards. A relief after an initial panic with a leaking water supply pipe to the toilet. We called our bank’s insurance emergency call out number for the first time in years of thinking “do we really need this?” They logged our call and it found its way to Mark who was brilliant so thank you again. Phil King
Customer in Kent Posted on 16/04/2022 , work completed 16/04/2022
Recommended
The trader replied (on 20/04/2022)
Thank you for the positive review and your kind words. We are happy to hear you were pleased with Mark and the work he completed to fix the leak. I will get a copy of this review to Mark. Thanks Harrison
Boiler Service
Customer Service
Quality
Value
On the morning of my annual boiler service, Dave the engineer phoned me fifteen minutes before the appointment to confirm if it was still convenient to attend. He arrived at the time he said he would arrive. During the service, Dave was excellent completed all the work needed to be done, left the area clean and tidy. I have used other heating companies in the past, I have felt like they would suggest unnecessary work. I have been using Brightside for the past year and have found them to be honest, professional and good value for money. I would definitely recommend them.
Customer in Kent Posted on 15/04/2022 , work completed 14/04/2022
Recommended
The trader replied (on 20/04/2022)
Thank you for leaving us a review, we really appreciate all feedback! We are delighted to hear you were happy with the service we gave you and especially with Dave's work. I will pass the review onto him. Thanks Harrison
Thorough and efficient
Customer Service
Quality
Value
The process of booking the service of the boiler was friendly and there were no problems finding a time slot. Paul the engineer arrived at the appointed time having phoned us 15 minutes before arriving. He carried out the work in good time and was able to identify a failing gasket and replace it. He showed us the failing part. Everything was left neat and tidy. We were able to pay over the phone by card and again the process was friendly and easy.
Customer in Kent Posted on 13/04/2022 , work completed 12/04/2022
Recommended
The trader replied (on 14/04/2022)
We appreciate you taking the time to leave us such a positive review! We are glad to hear that you found every step of process friendly and easy and you were happy with the work carried out by Paul, I will pass the review to him. Thanks
Boiler Service
Customer Service
Quality
Value
My service was completed by Paul who was friendly and efficient, this is the sixth time I have had my boiler serviced by this company, highly recommended .
Customer in Medway Posted on 13/04/2022 , work completed 13/04/2022
Recommended
The trader replied (on 14/04/2022)
Thank you for leaving us a review, we really appreciate all feedback! We are pleased that you are happy with our service and the work completed by Paul, I will pass this review onto him. Thanks Anita
boiler service by your engineer paul.
Customer Service
Quality
Value
First class, clean,efficient & competent. Sixth time we have had our boiler serviced by this company & complete trust in their workmanship.
Customer in Kent Posted on 12/04/2022 , work completed 12/04/2022
Recommended
The trader replied (on 14/04/2022)
Thank you so much for the glowing review! We are delighted to hear you have continued to use our service and you are happy with the work we do! Thanks Anita
Excellent Work
Customer Service
Quality
Value
Friendly, professional. Great service and very informative. Efficient service.
Which? Trusted Traders Consumer Posted on 07/04/2022 , work completed 05/04/2022
Recommended
The trader replied (on 07/04/2022)
We really appreciate you leaving us a good review. We are happy to hear you through our service was great and found our staff professional. Please do not hesitate to contact us should you require our services. Thanks Harrison.
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.