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Brightside Heating Services Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.
We offer a wide range of expert solutions for gas boilers, heating repair and servicing.
We can even diagnose some faults over the telephone, saving valuable time and money for our customers.
Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.
As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.
We can also offer annual maintenance contracts which includes an annual service. See our options plans.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler repair
- Boiler installation
- Gas safety testing and inspection
- Radiators and central heating
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
338 reviews
Recommended
Recommended
by 99% of customers
Sort by
Professional
Customer Service
Quality
Value
Annual boiler service, the man was on time, called on his way to me. He explain whatever need doing, clean and tidy. The price is very reasonable.
Customer in Medway
, work completed
Recommended
Professional service
Customer Service
Quality
Value
I used Brightside Heating to fix an issue with my boiler which was causing an intermittent loss of hot water. All work was discussed and agreed in advance, with time taken to explain why certain parts/services were necessary. All staff were very professional. Alan, who completed a power flush was particularly noteworthy. He took time to explain the process, was careful not to make a mess, provided updates, and was conscious to carry out only what was necessary. He came prepared having read details of previous work.
Colin in Kent
, work completed
Recommended
Fantastic - resolved tricky job that many others didn’t want to tackle
Customer Service
Quality
Value
Dave was fantastic. On first meeting him you could tell instantly that no job would be a problem for him. He replaced a cartridge on a Burlington concealed shower unit, which was a bit of a tricky job. The numerous plumbers we contacted prior, just didn’t want to know or let us down as these units aren’t the easiest to work with apparently. Dave came across an issue which he took the time to come and discuss with me rather than put everything back and make excuses as to why it couldn’t be done. He worked his way round it and now we have a fully functioning hot shower again!! Can’t thank Dave enough. Even the office staff Anita and Gary were super helpful. Thank you
Customer in Medway
, work completed
Recommended
Boiler Repair
Customer Service
Quality
Value
The office staff were professional and courteous. The engineer (Paul) came out quickly , was very polite and fixed the issue with the minimum of fuss and mess. He also explained what had happened and what he was doing which was both educational and set my mind at ease.
Customer in Medway
, work completed
Recommended
Great service
Customer Service
Quality
Value
Have been assisted by Brightside on several occasions and have been very helpful and good workmanship every time. Most recent callout Dave was great and left everything in great working order as expected.
Customer in Medway
, work completed
Recommended
Annual boiler inspection
Customer Service
Quality
Value
I contracted Brightside Heating Services Ltd about 3 years ago to install a new boiler. Because of the great quality of work, I was happy to accept their offer to do the annual inspection of the boiler, which they do the for the 3rd year in a row. Customer service always calls in advance to remind of the upcoming inspection and to agree on the date, time and price. Engineers are very friendly and polite. I'd want to mention Dave particularly, who is conducting the inspection for the 2nd year. Very happy with the services provided overall.
Customer in Greater London
, work completed
Recommended
Superb job
Customer Service
Quality
Value
I have had Brightside service my old boiler for a few years now. They always turn up on time, do a great, thorough, job and I would recommend them without hesitation. Priced fairly and friendly staff.
Customer in Kent
, work completed
Recommended
Scheduled boiler service.
Customer Service
Quality
Value
As always excellent service. Engineer rang to say he was on his way as promised. He was very pleasant, worked very tidily and left everything as clean as it was before he arrived. Would highly recommend this company.
Customer in Medway
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Dave arrived on time and carried out our boiler service very fast and very professional. I was asking questions on how to be more efficient with our heating and he didn’t hesitate in offering some advice. First class service and I would highly recommend it.
Adam in Medway
, work completed
Recommended
Punctual and good work.
Customer Service
Quality
Value
Brightside contacted me to tell me my boiler was due a service and took the booking. Paul telephoned prior to arrival and arrived fifteen minutes later as promised. Carried out the work in a clean and professional manner. Very happy with Paul and the service provided by Brightside. Payment is made after the work is complete which shows confidence in their service.
Customer in Kent
, work completed
Recommended
Efficient and reliable
Customer Service
Quality
Value
Paul came to service our boiler today; nice friendly guy who did his work quickly and efficiently and left everything tidy. We have used this company for the past few years and always been pleased with their work and reliability. Highly recommend.
Customer in Kent
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
A brilliant service all round and very professional service from Dave, cannot recommend him and the company more highly Thank you again
Customer in Medway
, work completed
Recommended
Gas Boiler Service
Customer Service
Quality
Value
Brightside gave an excellent service. Very pleased with the company.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
Just had our annual boiler service completed by Paul at Brightside Heating. He was very polite and professional and completed the work quickly and competently. Dealing with the lady in the office was easy and booking the appointment and making payment was done without any problems. I would definitely recommend this company.
Customer in Medway
, work completed
Recommended
Excellent job and surpassed my expectations
Customer Service
Quality
Value
Paul came round to do my annual boiler service. I have had some problems with my boiler for a couple of years that previous engineers weren't able to identify. Not only did Paul service my boiler as agreed, but he was able to identify the other problems and fix them! He was very polite, friendly and respectful of my property. He had a positive attitude and was knowledgeable enough to resolve issues that others couldn't. Payment was easy - No awkwardness, very relaxed. Paul gave me an invoice explaining all the work he had done and said I should call the office when I get a chance to sort out the payment. I called as soon as he left and spoke to a very polite gentleman who processed the payment and emailed me a receipt. I will certainly continue to use Brightside Heating Services for my annual boiler service and also if I have any other needs that they can support.
Customer in Medway
, work completed
Recommended
Fantastic Results - all issues resolved on first visit.
Customer Service
Quality
Value
Came when they said they would, my engineer (Dave) had all the necessary parts in the back of his van. Fixed all the annoying items on my action list in two hours. Very happy with the result, he came, he did the jobs and went on his merry way. Same day service, the people in the office were courteous and made all the arrangements for the engineer (Dave) to come the same day, I would recommend this company to anyone in the Medway area, since moving into my house towards the end of last year I had almost given up hope of finding a reliable plumbing company.
Customer in Medway
, work completed
Recommended
EXCELLENT COMPANY TO DEAL WITH
Customer Service
Quality
Value
It was easy to set up an appointment at a convenient date for a first service for our new boiler and their pricing is extremely fair. Paul, the engineer, called me in advance of his arrival, and was polite, professional, and very knowledgeable too. Very impressed and highly recommend.
Customer in Kent
, work completed
Recommended
Great Service All Round
Customer Service
Quality
Value
Due to an ongoing problem, I had an engineer visit twice. The office was easy to contact and all the staff were friendly and helpful. I felt valued as a Customer, listened to and nothing was too much trouble. The fault was resolved with an ordered part within a couple of days by a professional engineer who was covered my worktops to protect them whist working on my boiler. Very happy with all round service from Brightside Heating and would readily recommend. Thank you!
Sandra in Kent
, work completed
Recommended
Very happy with the service we received
Customer Service
Quality
Value
Dave replaced two new taps in the bathroom sink. We were very pleased, he was nice and polite.Would recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Good job
Customer Service
Quality
Value
Dave came to do the work and was polite, throrough and did completed what was agreed. Very good company, I have no complaints and have used them many times.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
Friendly, professional. Great service and very informative. Efficient service.
Which? Trusted Traders Consumer
, work completed
Recommended
boiler service by your engineer paul.
Customer Service
Quality
Value
First class, clean,efficient & competent. Sixth time we have had our boiler serviced by this company & complete trust in their workmanship.
Customer in Kent
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
My service was completed by Paul who was friendly and efficient, this is the sixth time I have had my boiler serviced by this company, highly recommended .
Customer in Medway
, work completed
Recommended
Thorough and efficient
Customer Service
Quality
Value
The process of booking the service of the boiler was friendly and there were no problems finding a time slot. Paul the engineer arrived at the appointed time having phoned us 15 minutes before arriving. He carried out the work in good time and was able to identify a failing gasket and replace it. He showed us the failing part. Everything was left neat and tidy. We were able to pay over the phone by card and again the process was friendly and easy.
Customer in Kent
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
On the morning of my annual boiler service, Dave the engineer phoned me fifteen minutes before the appointment to confirm if it was still convenient to attend. He arrived at the time he said he would arrive. During the service, Dave was excellent completed all the work needed to be done, left the area clean and tidy. I have used other heating companies in the past, I have felt like they would suggest unnecessary work. I have been using Brightside for the past year and have found them to be honest, professional and good value for money. I would definitely recommend them.
Customer in Kent
, work completed
Recommended