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Brightside Heating Services Ltd

4.9

337 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Brilliant job, very thorough
Customer Service
Quality
Value
Engineer very pleasant, went out of his way, above and beyond call of duty. Very professional, checked and checked again to make sure we were happy. Excellent
Which? Trusted Traders Consumer Posted on 08/07/2018 , work completed 08/07/2018
Polite, friendly and efficient.
Customer Service
Quality
Value
Kept informed at all times of all work that was being carried out and why. Also gave helpful advice. Polite and respectful at all times. Phoned in advance of arrival. Clean and tidy with no mess left behind.
Julie, Kent Posted on 04/07/2018 , work completed 04/07/2018
Boiler & gas fire service.
Customer Service
Quality
Value
Timely, informative, efficient.
Harjeet, Kent Posted on 04/07/2018 , work completed 04/07/2018
Brilliant job & professional.
Customer Service
Quality
Value
A very good job well done! Jamie was very informative and explained clearly a couple of queries we had! Thank you!
John, Kent Posted on 03/07/2018 , work completed 03/07/2018
Informative as well as thorough.
Customer Service
Quality
Value
Job done neatly, no mess, efficiently and informed about what was done & why. Reset all electric thermostat as previously set. Record of the service noted.
Peter, Kent Posted on 03/07/2018 , work completed 03/07/2018
Boiler review
Customer Service
Quality
Value
Very polite and kept me informed of what he was doing. No complaints from me.
Kelly, Kent Posted on 03/07/2018 , work completed 03/07/2018
Gas Fire/taps
Customer Service
Quality
Value
Great help. Thank you!
Sarah-Jane, Kent Posted on 03/07/2018 , work completed 03/07/2018
My review
Customer Service
Quality
Value
Very satisfied with the service provided.
Tessa, Kent Posted on 02/07/2018 , work completed 02/07/2018
Good job
Customer Service
Quality
Value
I would recommend this man again, he did a good job, also he was nice to talk to and explained things to me very well.
Joan, Kent Posted on 02/07/2018 , work completed 02/07/2018
Very pleased.
Customer Service
Quality
Value
Very friendly service provided.
Dougal, Kent Posted on 29/06/2018 , work completed 29/06/2018
Great
Customer Service
Quality
Value
Great service, great guys.
Which? Trusted Traders Consumer Posted on 29/06/2018 , work completed 29/06/2018
Prompt and professional
Customer Service
Quality
Value
I found the engineers to be very polite and helpful. Highly recommended!
Michael, Kent Posted on 29/06/2018 , work completed 29/06/2018
Great job
Customer Service
Quality
Value
Friendly and efficient, good quality of work. Would recommend.
Daniel, Kent Posted on 29/06/2018 , work completed 29/06/2018
Boiler service
Customer Service
Quality
Value
No problems at all thank you.
Jason, Kent Posted on 27/06/2018 , work completed 27/06/2018
Great job
Customer Service
Quality
Value
Ver clean, polite, friendly staff. Work carried out very quickly.
Ursulla, Kent Posted on 26/06/2018 , work completed 26/06/2018
Very effective
Customer Service
Quality
Value
Perfect, and very effective work. Very pleased with Carl. Thank you.
Giancarlo, Kent Posted on 25/06/2018 , work completed 25/06/2018
Boiler service.
Customer Service
Quality
Value
All fine - very pleasant engineer!
Jean, Kent Posted on 25/06/2018 , work completed 25/06/2018
Boiler service.
Customer Service
Quality
Value
On time, informed me of outcome in terms I could understand. Quick and tidy.
Elizabeth, Kent Posted on 25/06/2018 , work completed 25/06/2018
Very professional & informative
Customer Service
Quality
Value
Very friendly, professional & informative. Kept me updated on what was happening, tidied up nicely. Job completed in good time.
Martin, Kent Posted on 21/06/2018 , work completed 21/06/2018
Professional job - highly recommended.
Customer Service
Quality
Value
Highly recommended, professional installation by a quality engineer. Will use again if the need arises.
Selwyn, Kent Posted on 20/06/2018 , work completed 20/06/2018
My review
Customer Service
Quality
Value
Great workmanship as always from Brightside.
Patricia, Kent Posted on 14/06/2018 , work completed 14/06/2018
Not good
Customer Service
Quality
Value
With out heating and hot water for 8 days,7days to order all parts (water loop/gas valve)from main dealer Vaillant, All this after previous work completed and passed with subsequent gas leak. Low standard of customer service and quality of work
brianh291056 Posted on 12/05/2018 , work completed 12/05/2018
The trader replied (on 17/05/2018)
Dear sir, Very sorry you are unhappy with the work we carried out and the time it took to get all the parts required for your boiler. Would you be so kind to give me a call, Gary Kelly, 07813 175596 Manager of Brightside Heating.
Fine craftsman
Customer Service
Quality
Value
Tony arrived promptly and serviced the boiler very efficiently.
William, Kent Posted on 10/05/2018 , work completed 10/05/2018
Very satisfied customer.
Customer Service
Quality
Value
An engineer called yesterday, I believe he was called Paul, on an emergency call through my insurance company. My heating was playing up after work being carried out about three weeks ago. The engineer solved and corrected the problem and was very professional. He explained everything to me and was happy to go through the controls with me and alter them for me. I was very impressed with his patience and tolerance with a person who was at the end of her tether with the problems with my heating! Well done Bright side.
Jill Owens Posted on 09/01/2018 , work completed 09/01/2018
Excellent throughout
Customer Service
Quality
Value
Recommended. Couldn’t have wished for a better service. Great telephone response. Arrived as arranged, rang ahead to confirm visit. Paul immediately identified the problem, fixed promptly - very thorough and the tidiest worker I’ve seen in ages.
Lear Posted on 20/12/2017 , work completed 20/12/2017