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Brightside Heating Services Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.
We offer a wide range of expert solutions for gas boilers, heating repair and servicing.
We can even diagnose some faults over the telephone, saving valuable time and money for our customers.
Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.
As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.
We can also offer annual maintenance contracts which includes an annual service. See our options plans.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler repair
- Boiler installation
- Gas safety testing and inspection
- Radiators and central heating
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
337 reviews
Recommended
Recommended
by 99% of customers
Sort by
LPG Boiler Servicing
Customer Service
Quality
Value
I've used Brightside for many years to care for my LPG boiler as where I live is off the gas grid. Highly recommended for servicing and repair. Paul serviced our boiler today, excellent professional and friendly service as always.
Customer in Medway
, work completed
Recommended
Great service
Customer Service
Quality
Value
Mark came to service our boiler. He was very thorough and explained the checks as he was testing the appliance. After the service, he even offered advice on how to adjust settings for heating and hot water.
Customer in Kent
, work completed
Recommended
Great Service as always
Customer Service
Quality
Value
Always very professional, phone before coming , careful service, clearly explained, and the fact that the thermostat display was getting rather dim was noted and it was explained to me how to change the battery when needed.
Customer in Kent
, work completed
Recommended
Very helpful service engineer
Customer Service
Quality
Value
He telephoned to give an estimate as to when he would arrive which was helpful. He was polite and helpful and did the service quickly and efficiently. He also checked the programme timer and made sure it was set up correctly. Very polite gentleman. The price has been held for the last couple of years which is appreciated. Very pleased with the service overall
Customer in Medway
, work completed
Recommended
Visited on time and commenced work without delay.
Customer Service
Quality
Value
I always receive a call to advise my central heating boiler is due for its annual service. I agreed to a service after being advised of cost plus VAT, a convenient time, date and the name of the engineer. Paul always protects my working surfaces. is a tidy and clean worker. He asked if I had experienced any problems with the boiler or system since the last service. He carried out several operation tests and checks with boiler working. All results were listed on the Maintenance/ Service Check List. At the conclusion of the service Paul ensured the are of the test was clean and the boiler returned to its pre-test condition.
Customer in Kent
, work completed
Recommended
Boiler service - excellent job
Customer Service
Quality
Value
Brilliant service from Sean in the office when booking the appointment - very friendly, helpful and flexible. Paul did the service, which was done efficiently, and he recommended some things we could do to save money which was great. Highly recommend Brightside!
Customer in Kent
, work completed
Recommended
Boiler service & hot water intermittent fault
Customer Service
Quality
Value
Engineer: Rob Professional, arrived on time and very thorough. Very friendly and cleaned up after the work. Highly recommended.
Customer in Medway
, work completed
Recommended
Gas boiler service
Customer Service
Quality
Value
Engineer carried out the full boiler service efficiently including cleaning the central heating filter and testing the CO alarm
Customer in Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
I have been with this company for many years on a contract and have always had good work and advice. I rang yesterday and an engineer called Rob came today. Very helpful with excellent service from him. I would highly recommend Brightside Heating Sevice.
Customer in Kent
, work completed
Recommended
Great service
Customer Service
Quality
Value
Have used Brightside for many years, they are very reliable, very competitively priced and provide a much better service than the larger national companies. Would highly recommend
Customer in Medway
, work completed
Recommended
Servicing my Ariston Unvented Hot Water Storage System
Customer Service
Quality
Value
Brightside have been servicing our hot water tank since 2018. They are always reliable, helpful and cheerful. I usually ask them to give our hot water tank an annual check-up and service. They appear when they say they will and carry out the work efficiently, according to the schedule and on budget, noticing things that need doing and getting them done. I would have no hesitation in recommending them to family and friends.
Customer in Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We have used Brightside Heating Services ever since becoming fed up with British Gas some years ago. They carry out an annual service on our Worcester boiler and a Gazco room heater. Often they call well in advance to arrange a date for the service; this time I got to call them first. The service is always completed within an hour. The usual engineer who calls knows our system very well. Communication is always excellent. This time a different engineer carried out the service and he was as attentive to detail and kept us informed. I can't recommend this company highly enough.
Customer in Kent
, work completed
Recommended
Servicing of central heating boiler and gas fire
Customer Service
Quality
Value
I have dealt with Brightside Heating Services for several years and have always found them reliable, providing a high level of service. The level of expertise demonstrated by their engineers has always been first class; they are friendly, respectful and careful around the house. As my wife and I are both in our eighties, this is much appreciated. The engineers always take care with their work and always tidy up after completion. The company is easy to contact, with a friendly and helpful reception team.
Customer in Kent
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
I was ultimately satisfied with the boiler service made today. Sam appeared to be knowledgeable and competent. However the price quoted prior to the visit was incorrect as the wrong parts had been ordered. The cost was now £50 more! Brightside did agree to a reduction of £20 and as the correct parts were on the vehicle there was no delay in finishing the job. I could only suggest that any parts needed are checked more carefully in the future. As this is the first issue that I've had with this company I'll still give them a good rating.
Customer in
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
I have used Brightside for over 20 years and this was up to their usual excellent standards. Swift, tidy, polite, on time and thorough.
Customer in Medway
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Chap that visited was very pleasant and left the house nice and tidy.
Which? Trusted Traders Consumer
, work completed
Recommended
Boiler maintenance
Customer Service
Quality
Value
We had our boiler cleaned and serviced and have been using this company for 17 years. It was a very nice young man who came today, and he was very quick and left everything clean.
Which? Trusted Traders Consumer
, work completed
Recommended
Urgent repair to central heating
Customer Service
Quality
Value
Central heating pipe under bedroom floor was leaking. Mark quickly identified the problem and performed a repair. Excellent service. I would recommend!
Customer in Kent
, work completed
Recommended
Clean, efficient and great service
Customer Service
Quality
Value
I use Brightside every year for my boiler service. Paul was very friendly, clean and efficient, provided great service and work. Would definitely recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Fast service
Customer Service
Quality
Value
Called Brightside in the morning with a leaking boiler. Paul came round that same morning and wasted no time in finding and fixing the problem. Really friendly and informative. So glad to have heating again!
Customer in Kent
, work completed
Recommended
Thank you Brightside Heating Services Ltd
Customer Service
Quality
Value
After being advised by a friend to change our boiler and heating cover to Brightside recently, we unfortunately had to to use their services today. A very efficient and knowledgeable engineer arrived today who within minutes new exactly what the problem was which was remedied quickly. He explained to the wife both the problem and the fix, tested and left the system working. We are both OAP’s and grateful for an efficient cost effective and clean service and would recommend Brightside to anyone looking for boiler/heating servicing cover. 👍
Customer in Medway
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Have found Brightside Heating Services to be very reliable and prompt and excellent service and Paul the Engineer very pleasant and professional
Customer in Kent
, work completed
Recommended
Gas Boiler Repair
Customer Service
Quality
Value
Mark arrived at agreed time, carried out all repair work needed. Pleasant and friendly manner, very thorough, clean & tidy. Definitely will use this company again if any other work needed. Definitely would reccomend this company.
Customer in Kent
, work completed
Recommended
Great with grandson
Customer Service
Quality
Value
Dave was very friendly and efficient. He allowed my 4 year old grandson to sit and watch every move.
Which? Trusted Traders Consumer
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Punctual, polite kept me informed of what was being done and thorough with the work carried out. Protected my property and left where he was working clean and tidy.
Which? Trusted Traders Consumer
, work completed
Recommended