First rate service
Dave was good in every respect, very friendly and efficient. All around a great worker, I am very happy.
Which? Trusted Traders Consumer
Posted on 27/10/2022
, work completed 24/10/2022
Recommended
Boiler service
Paul was great! He was extremely knowledgeable and helpful. Highly recommend using Brightside. Will be using them for any heating issues.
Customer in Kent
Posted on 24/10/2022
, work completed 24/10/2022
Recommended
Fantastic Service
Really pleased with the work. Came and fixed the toilet where it was coming away from the wall. Very good work and extremely happy with the outcome.
Which? Trusted Traders Consumer
Posted on 22/09/2022
, work completed 16/09/2022
Recommended
Always goes beyond the standard
We’ve used Brightside for many years for boiler services and maintenance. Paul kept our old boiler going way beyond its retirement age. He is friendly, efficient, and can always be relied on to fix anything extra he sees while he is there - or advises what to do until a time for a return visit has been booked. The team back in the office are always helpful too, and the the yearly call to remind us about the service being due and book a slot is very helpful. Highly recommended.
Customer in Kent
Posted on 16/09/2022
, work completed 13/09/2022
Recommended
Annual Service
Paul appears to be a very knowledgeable and competent engineer. He worked efficiently and answered the queries I raised. I'm happy to recommend.
Customer in Kent
Posted on 14/09/2022
, work completed 14/09/2022
Recommended
Boiler maintenance
Have used the same company for the yearly inspection and maintenance of our aging, but reliable boiler for the last four years. The service engineer Paul has always been very efficient, respectful, and a tidy worker.
Daphne in Kent
Posted on 02/09/2022
, work completed 02/09/2022
Recommended
Boiler Service
Paul is tidy, very polite, works very efficiently and quick. Answers any queries, as I wondered why my pressure dropped, he explained and advised what to do in future. Would personally recommend him within the company to anyone requiring work having listened to other jobs he has undertaken and the outcome of his work to these call outs. I would also feel safe in the knowledge he could enter the property even if I could not be there because of my work commitments. Hopefully I will not require his services until a years time!! but happy to have him should any problems arise in the future. Very pleased with the service provided wish all tradesmen were like yours.
Customer in Kent
Posted on 02/09/2022
, work completed 02/09/2022
Recommended
Excellent service again
Paul arrived on time having called beforehand to confirm. Very polite and professional, respectful of property. Called the office to make payment by card and was equally impressed by them.
Andrew in Kent
Posted on 31/08/2022
, work completed 31/08/2022
Recommended
Service boiler and check radiator
Engineer Paul carried out the yearly service on my Baxi boiler and checked a radiator not heating up properly. The time schedule and cost were as agreed. Engineer was pleasant and helpful and carried out the work very efficiently. He advised regarding the radiator problem and I am quite happy with this going forward.
Susan in Medway
Posted on 11/08/2022
, work completed 11/08/2022
Recommended
Boiler Service
He was very good at his job, polite and helpful. I am really happy with the service
Which? Trusted Traders Consumer
Posted on 11/08/2022
, work completed 08/08/2022
Recommended
great work and fast
On time quality work. I have used this company for servicing my boiler for several years, Paul is always courteous and on time with a thorough knowledge of his trade.
Customer in Kent
Posted on 05/08/2022
, work completed 04/08/2022
Recommended
Boiler Service
Engineer called before arrival and was prompt. Talked me through what he was doing and asked for permission to access any area or house appliances.
Customer in Kent
Posted on 28/07/2022
, work completed 28/07/2022
Recommended
Very good service
This is the third time I have used Brightside and I am very happy with the service they provide. I needed to have my domestic boiler serviced, and a leak in the supply pipe to a wash basin. I was given a clear estimate of the price for the boiler service and the labour cost for the pipe at the time of booking. Paul, their engineer, arrived at the specified time. He was friendly, polite, and left no mess whatsoever. The leaking pipe was quite tricky because of limited access, and he suggested he might have to cut into the wall behind the wash basin to replace the affected pipe. However, he also suggested there might be another way to do it without the need to open up the wall. Having obtained my permission to try, he then proceeded to quickly and efficiently resolve the matter and thus saved me expense and the need to redecorate. Again, he left the work area spotless. He also noted a problem with my water cylinder I had not been aware of, and which would have caused me problems and expense had he not pointed it out. He then provided me with a very detailed and clear invoice. Overall, I am very happy with Brightside's service and am confident to recommend them to others.
Customer in Medway
Posted on 25/07/2022
, work completed 18/07/2022
Recommended
On time, efficient and did the job
Carried out a boiler service as agreed and on the date/time specified Cost as expected. Also serviced condenser unit which needed assessing. Have used this company before and the same plumber. Helpful with good advice and instructions on further action if necessary
Kevin in Kent
Posted on 21/07/2022
, work completed 21/07/2022
Recommended
Boiler Service
Paul was punctual, very quick, pleasant and did a good job. Would recommend,
Which? Trusted Traders Consumer
Posted on 21/07/2022
, work completed 19/07/2022
Recommended
Boiler service
Excellent service as always and carried out on time and at agreed, very reasonable, cost. We shall continue to use Brightside.
Jonathan in Kent
Posted on 11/07/2022
, work completed 07/07/2022
Recommended
Annual boiler service
Called to remind us boiler was due for a service and arranged it promptly for the following week. Dave the engineer called prior to arrival, carried out the service efficiently, cleaned up and completed relevant paperwork. He was very informative, pleasant and approachable. Will definitely use them again.
Customer in Kent
Posted on 04/07/2022
, work completed 04/07/2022
Recommended
Very Efficient
He done a yearly a service in the boiler and he done a very efficient job
Which? Trusted Traders Consumer
Posted on 30/06/2022
, work completed 30/06/2022
Recommended
Good job
They fitted the boiler 4 years ago and they been servicing ever since and they always been good and never has broken down
Which? Trusted Traders Consumer
Posted on 30/06/2022
, work completed 24/06/2022
Recommended
Annual boiler service
Have used Brightside for a number of years. They are always efficient, friendly, professional and competitive.
Customer in
Posted on 22/06/2022
, work completed 21/06/2022
Recommended
Boiler service
Dave from Brightside Heating came to service our boiler today, he was punctual, polite and efficient. He gave us advice on what to look out for in future with our boiler and gave us a courtesy call before he arrived which was very helpful. Many thanks.
Hannah in Medway
Posted on 17/06/2022
, work completed 17/06/2022
Recommended
Excellent
Serviced my boiler, very polite and efficent.
Which? Trusted Traders Consumer
Posted on 16/06/2022
, work completed 13/06/2022
Recommended
Boiler service
Paul arrived at the pre arranged time, worked quietly and left working area clean and tidy. Polite and friendly
Customer in Kent
Posted on 16/06/2022
, work completed 16/06/2022
Recommended
Great Service
Paul of Brightside has serviced our boiler and gas fire for a number of years and always provides a professional update on the status and requirements of both which keeps them in great working order
Customer in Kent
Posted on 09/06/2022
, work completed 09/06/2022
Recommended
Boiler Service
The engineer has done a very good job. He was quick, efficient and cleaned up after himself.
Which? Trusted Traders Consumer
Posted on 09/06/2022
, work completed 27/05/2022
Recommended