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Brightside Heating Services Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.
We offer a wide range of expert solutions for gas boilers, heating repair and servicing.
We can even diagnose some faults over the telephone, saving valuable time and money for our customers.
Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.
As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.
We can also offer annual maintenance contracts which includes an annual service. See our options plans.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler repair
- Boiler installation
- Gas safety testing and inspection
- Radiators and central heating
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
337 reviews
Recommended
Recommended
by 99% of customers
Sort by
Pump Flush
Customer Service
Quality
Value
Came on time, did the job well, cleared up and explained everything. Would recommend
Which? Trusted Traders Consumer
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
We’ve used Brightside to service our boilers for several years. Paul came to service our boiler today and was very thorough in cleaning, inspecting and testing. Thank you!
Customer in Kent
, work completed
Recommended
Annual c/h boiler service. I was contacted by the trader to advise me the service was due and did I want to agree an appointment?
Customer Service
Quality
Value
On the day Paul the engineer phoned to tell me he would be arriving in fifteen minutes if that was still okay. I was pleased he used a cover on the work surface under the boiler before taking off the boiler casing. He asked me if I had any concerns about the heating and hot provided by the boiler. I said it was functioning normally as far as I could tell. He switched the boiler on and carried out several checks on its operations eg hot water and flue exit function. I have known Paul for several years now when carrying out a service during which we chat about the condition of the boiler and its operation. He is confident the quality of his work, his knowledge about our boiler and comments on the checks as he carries them out. He charged me the amount advised when stated at booking.
Customer in Kent
, work completed
Recommended
Annual boiler service
Customer Service
Quality
Value
My annual boiler service was completed by Paul who is polite he completed the work efficiently and professionally. Brightside Heating have serviced my boiler every year since they installed it in 2015. I can recommend Brightside Heating Services Ltd for boiler fitting and servicing.
Sandy and June in Medway
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Very punctual and quick in doing the service. Explained everything clearly.
Which? Trusted Traders Consumer
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
This company installed our boiler six years ago and service and maintain it every year and when required. They give a quick response and work at very short notice if needed. Very happy with this company, Excellent.
Which? Trusted Traders Consumer
, work completed
Recommended
Always excellent service
Customer Service
Quality
Value
I have used this company on a number of occasions, for different jobs including boiler services, replacing a radiator and a repair. I have always found them to be most helpful, from Helen who dealt with my initial calls to all of the engineers that have attended. My boiler was serviced yesterday by Paul, who has done it more than once. He arrived on time, worked quickly and efficiently and was very pleasant to deal with, as have all his colleagues been. I would have no hesitation in recommending Brightside to anyone who needed a good heating company.
Customer in Kent
, work completed
Recommended
Excellent, professional service
Customer Service
Quality
Value
We have used Brightside Heating for many years now. They provide a professional and fair service. Paul serviced our boiler and dealt with a heating issue. He arrived on time; is very knowledgeable and swiftly addressed the heating problem. I can highly recommend him and his team at Brightside - a great reliable service as usual.
Harminder in Kent
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Dave attended as we have used this company for many years and I am always very satisfied with their work.
Which? Trusted Traders Consumer
, work completed
Recommended
Boiler servicing
Customer Service
Quality
Value
Excellent service once again. Paul was on-time, professional, friendly, and left everything clean & tidy. Would definitely recommend this service.
Andy in Kent
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
Arrived well with in the agreed time frame, with a confirmatory phone call. Work completed quickly and efficiently. Good friendly service by Dave. Cost had increased since original quote, but not unexpected in the current climate. Increase was not excessive. Would give a 5 star rating.
Customer in Medway
, work completed
Recommended
boiler service
Customer Service
Quality
Value
My annual boiler service was completed by Paul who completed the work efficiently and professionally. This is the second time I have had my boiler serviced by this company who also fitted the boiler satisfactorily. I can recommend Brightside Heating for boiler fitting and servicing.
Kev in Medway
, work completed
Recommended
Thank you Mark
Customer Service
Quality
Value
We are happy to recommend Brightside Heating Services after today’s experience of their expertise, considerate manner and quick response. Their engineer, Mark, arrived at the agreed time and after phoning with his eta. He fixed the problem after explaining what had to be done and bathroom left clean afterwards. A relief after an initial panic with a leaking water supply pipe to the toilet. We called our bank’s insurance emergency call out number for the first time in years of thinking “do we really need this?” They logged our call and it found its way to Mark who was brilliant so thank you again. Phil King
Customer in Kent
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
On the morning of my annual boiler service, Dave the engineer phoned me fifteen minutes before the appointment to confirm if it was still convenient to attend. He arrived at the time he said he would arrive. During the service, Dave was excellent completed all the work needed to be done, left the area clean and tidy. I have used other heating companies in the past, I have felt like they would suggest unnecessary work. I have been using Brightside for the past year and have found them to be honest, professional and good value for money. I would definitely recommend them.
Customer in Kent
, work completed
Recommended
Thorough and efficient
Customer Service
Quality
Value
The process of booking the service of the boiler was friendly and there were no problems finding a time slot. Paul the engineer arrived at the appointed time having phoned us 15 minutes before arriving. He carried out the work in good time and was able to identify a failing gasket and replace it. He showed us the failing part. Everything was left neat and tidy. We were able to pay over the phone by card and again the process was friendly and easy.
Customer in Kent
, work completed
Recommended
Boiler Service
Customer Service
Quality
Value
My service was completed by Paul who was friendly and efficient, this is the sixth time I have had my boiler serviced by this company, highly recommended .
Customer in Medway
, work completed
Recommended
boiler service by your engineer paul.
Customer Service
Quality
Value
First class, clean,efficient & competent. Sixth time we have had our boiler serviced by this company & complete trust in their workmanship.
Customer in Kent
, work completed
Recommended
Excellent Work
Customer Service
Quality
Value
Friendly, professional. Great service and very informative. Efficient service.
Which? Trusted Traders Consumer
, work completed
Recommended
Good job
Customer Service
Quality
Value
Dave came to do the work and was polite, throrough and did completed what was agreed. Very good company, I have no complaints and have used them many times.
Which? Trusted Traders Consumer
, work completed
Recommended
Very happy with the service we received
Customer Service
Quality
Value
Dave replaced two new taps in the bathroom sink. We were very pleased, he was nice and polite.Would recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Great Service All Round
Customer Service
Quality
Value
Due to an ongoing problem, I had an engineer visit twice. The office was easy to contact and all the staff were friendly and helpful. I felt valued as a Customer, listened to and nothing was too much trouble. The fault was resolved with an ordered part within a couple of days by a professional engineer who was covered my worktops to protect them whist working on my boiler. Very happy with all round service from Brightside Heating and would readily recommend. Thank you!
Sandra in Kent
, work completed
Recommended
EXCELLENT COMPANY TO DEAL WITH
Customer Service
Quality
Value
It was easy to set up an appointment at a convenient date for a first service for our new boiler and their pricing is extremely fair. Paul, the engineer, called me in advance of his arrival, and was polite, professional, and very knowledgeable too. Very impressed and highly recommend.
Customer in Kent
, work completed
Recommended
Fantastic Results - all issues resolved on first visit.
Customer Service
Quality
Value
Came when they said they would, my engineer (Dave) had all the necessary parts in the back of his van. Fixed all the annoying items on my action list in two hours. Very happy with the result, he came, he did the jobs and went on his merry way. Same day service, the people in the office were courteous and made all the arrangements for the engineer (Dave) to come the same day, I would recommend this company to anyone in the Medway area, since moving into my house towards the end of last year I had almost given up hope of finding a reliable plumbing company.
Customer in Medway
, work completed
Recommended
Excellent job and surpassed my expectations
Customer Service
Quality
Value
Paul came round to do my annual boiler service. I have had some problems with my boiler for a couple of years that previous engineers weren't able to identify. Not only did Paul service my boiler as agreed, but he was able to identify the other problems and fix them! He was very polite, friendly and respectful of my property. He had a positive attitude and was knowledgeable enough to resolve issues that others couldn't. Payment was easy - No awkwardness, very relaxed. Paul gave me an invoice explaining all the work he had done and said I should call the office when I get a chance to sort out the payment. I called as soon as he left and spoke to a very polite gentleman who processed the payment and emailed me a receipt. I will certainly continue to use Brightside Heating Services for my annual boiler service and also if I have any other needs that they can support.
Customer in Medway
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
Just had our annual boiler service completed by Paul at Brightside Heating. He was very polite and professional and completed the work quickly and competently. Dealing with the lady in the office was easy and booking the appointment and making payment was done without any problems. I would definitely recommend this company.
Customer in Medway
, work completed
Recommended