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Brightside Heating Services Ltd

4.9

338 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating
  • Plumbers

    • Emergency plumbing services
  • Heating contractors

    • Central heating systems (installation and servicing)

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
338 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Good job
Customer Service
Quality
Value
Very good job, very professional - would definitely recommend.
Andrew, Kent Posted on 08/10/2018 , work completed 08/10/2018
My review
Customer Service
Quality
Value
Very polite.
Terry, Kent Posted on 08/10/2018 , work completed 08/10/2018
Very helpful
Customer Service
Quality
Value
Very helpful, clean and did the job he had too do and very well mannered.
Ann Elizabeth, Kent Posted on 08/10/2018 , work completed 08/10/2018
Good communication - speedy service
Customer Service
Quality
Value
Carl is very professional, friendly and efficient.
Kelly, Kent Posted on 09/10/2018 , work completed 09/10/2018
Excellent service
Customer Service
Quality
Value
On time, diagnosed problem, obtained parts and fixed the boiler.
Nicholas, Kent Posted on 09/10/2018 , work completed 09/10/2018
My review
Customer Service
Quality
Value
Friendly and helpful. Explained exactly what was being done and what the issue was.
David, Kent Posted on 10/10/2018 , work completed 10/10/2018
Early bird
Customer Service
Quality
Value
Jamie arrived near the start of the 1/2 hr time slot he had estimated when he phoned.. He was quick and efficient, polite and friendly. Thank you. He also explained fan pressure - very kind, but naturally I am not much better informed!
Patricia, Kent Posted on 10/10/2018 , work completed 10/10/2018
Helpful
Customer Service
Quality
Value
Helpful & cheery chappie. All work completed to my satisfaction.
Gary, Kent Posted on 10/10/2018 , work completed 10/10/2018
Good service
Customer Service
Quality
Value
Installed new Range oven. Very good service, cleaned up as went. Helpful when needed.
Vincent, Kent Posted on 15/10/2018 , work completed 15/10/2018
Brilliant communication skills. Polite & professional.
Customer Service
Quality
Value
Karl was extremely professional without appearing patronising. He explained what he was doing & why. He was friendly, calm & comfortable to be around. He explained in "layman's terms" what he had found & was clear in detailing what the issues were without being forceful & pushy!
Elizabeth, Kent Posted on 16/10/2018 , work completed 16/10/2018
My review
Customer Service
Quality
Value
Very good & helpful.
William, Kent Posted on 16/10/2018 , work completed 16/10/2018
Efficient and knowledgeable
Customer Service
Quality
Value
Representative arrived promptly and knew immediately how to fix the problem. Amazing service I wouldn't use anyone else. Highly recommend every time!
Rachel, Kent Posted on 18/10/2018 , work completed 18/10/2018
Boiler service
Customer Service
Quality
Value
Professional as always from the team at Brightside.
Marie, Kent Posted on 19/10/2018 , work completed 19/10/2018
Responsive and professional
Customer Service
Quality
Value
I had a leak coming from my boiler contacted Brightside Heating Services and they were quick to send an engineer out. Karl was very professional pointing out the issue and offering me options for the solution. Whilst on site I asked if he could service the boiler too and he agreed to do it there and then for an additional charge.
Samuel, Kent Posted on 19/10/2018 , work completed 19/10/2018
Fantastic
Customer Service
Quality
Value
Fantastic service from Garry, Paul and Karl will recommend the company to everyone.
Eric, Kent Posted on 20/10/2018 , work completed 20/10/2018
Prompt and professional, as always (seven years now).
Customer Service
Quality
Value
Always call before attendance and always meet expectations.
Graham, Kent Posted on 23/10/2018 , work completed 23/10/2018
Very prompt, hardworking and clean.
Customer Service
Quality
Value
Excellent and professional worker. Very helpful and ensured all was clean when finished.
Janet, Kent Posted on 25/10/2018 , work completed 25/10/2018
Boiler service
Customer Service
Quality
Value
Very nice man. Very polite and done a really good job.
Maureen, Kent Posted on 31/10/2018 , work completed 31/10/2018
Great service
Customer Service
Quality
Value
Our 14 year old boiler required the replacement of an expansion vessel hidden at the back of the boiler. The boiler was removed from the wall and the new vessel installed within 2.5 hours. It is now working well and silently with no leak! The person who undertook this task with pleasant good humour, has done a very good job.
Colin, Kent Posted on 02/11/2018 , work completed 02/11/2018
Prompt & professional
Customer Service
Quality
Value
Very friendly and tidy. Explained fully what I might need on my boiler without being pushy. Very lovely. Thank you.
Gillian, Kent Posted on 02/11/2018 , work completed 02/11/2018
Promote, professional, friendly
Customer Service
Quality
Value
Excellent service, quick clean and professional. Would definitely use again.
Jan, Kent Posted on 02/11/2018 , work completed 02/11/2018
Professional and knowledgeable
Customer Service
Quality
Value
Good communication on arrival time. Worked hard whilst on the job and fixed multiple problems. Very satisfied with job.
Dan, Kent Posted on 06/11/2018 , work completed 06/11/2018
Reassuring and professional
Customer Service
Quality
Value
Have used Brightside's services for a number of years, it never ceases to amaze me how courteous, knowledgeable and professional their staff are. The high level of service starts at the first time you call them right the way through to the job being completed. A local trader with pride and passion in their industry.
Claire, Kent Posted on 15/11/2018 , work completed 15/11/2018
Very helpful
Customer Service
Quality
Value
Helpful, friendly and very efficient.
Heather, Kent Posted on 30/11/2018 , work completed 30/11/2018
Professional, experienced.
Customer Service
Quality
Value
Engineer gave us confidence in diagnosis. Initially first person who came (A&F Gas) wouldn't touch our boiler. Not sure why so pleased Chris (Brightside) came, reliable and experienced.
Susan, Kent Posted on 30/11/2018 , work completed 30/11/2018