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Brightside Heating Services Ltd

4.9

337 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating

  • Plumbers

    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Boiler breakdown
Customer Service
Quality
Value
Explained the problem to me very polite and professional.
Pauline, Kent Posted on 13/03/2019 , work completed 13/03/2019
Recommended
The trader replied (on 30/04/2019)
Thank you very much for your positive review, we are delighted to hear the engineer explained the issue and his actions to rectify it. Please do get in touch if you have any problems in the future and we will be happy to help! Thanks Harrison
Boiler repair
Customer Service
Quality
Value
As previously your company performed very professionally and did a quick job sorting all issues.
T, Kent Posted on 11/03/2019 , work completed 11/03/2019
Recommended
The trader replied (on 30/04/2019)
We are always pleased to hear customers are happy with our service and use us again! Thanks for the brilliant review, any issues regarding your boiler in the future please do not hesitate to contact us again on 01634 372180. Thanks Anita
No problems
Customer Service
Quality
Value
Always on time, very helpful and upbeat. No problems.
Which? Trusted Traders Consumer Posted on 11/03/2019 , work completed 11/03/2019
Recommended
The trader replied (on 30/04/2019)
We are thrilled you are happy with our service and found us punctual, helpful and upbeat. Thank you for the 5 star rating! Sean
Friendly & polite
Customer Service
Quality
Value
He was on-time and was friendly and polite.
Nermeen, Kent Posted on 08/03/2019 , work completed 08/03/2019
Recommended
The trader replied (on 30/04/2019)
Nermeen, we are grateful for your glowing review and you were happy with our engineer! Helen
10-Oct
Customer Service
Quality
Value
Jamie called when he was on his way and was very quick to get here, arrived very happy and with a smile. Asked what was wrong with the boiler and knew what it was straight away and gave me all the information I needed and reminded me about a service. All in all a 10/10 thank you.
Brooke, Kent Posted on 08/03/2019 , work completed 08/03/2019
Recommended
The trader replied (on 30/04/2019)
Thank you for your positive review Brooke, we really do appreciate all feedback from our customers. We are happy to hear you were pleased with the work carried out by Jamie, we will ensure to pass this good review onto him! If you have any issues in the future or would like to book in a boiler service, then please contact our office on 01634 372180. Thanks Harrison
Professional
Customer Service
Quality
Value
Very nice and professional service!!! I highly recommend.
Krzysztot, Kent Posted on 08/03/2019 , work completed 08/03/2019
Recommended
The trader replied (on 30/04/2019)
Thanks for your positive feedback Krzysztot! We appreciate the kind words and your recommendation. Helen
My review.
Customer Service
Quality
Value
Work was carried out quickly & satisfactorily.
Gillian, Kent Posted on 07/03/2019 , work completed 07/03/2019
Recommended
Cylinder repair
Customer Service
Quality
Value
He was here first thing and was polite and quick with his job. Did a great job and kept everything tidy.
Sean, Kent Posted on 07/03/2019 , work completed 07/03/2019
Recommended
Boiler breakdown and gas leak
Customer Service
Quality
Value
Boiler repaired to best of standard due to age of boiler. Gas leak found on gas fire and capped so safe. Engineer very thorough and polite/friendly.
Neil, Kent Posted on 05/03/2019 , work completed 05/03/2019
Recommended
Boiler service.
Customer Service
Quality
Value
Friendly and polite, carried out the work without any fuss.
Fiona, Kent Posted on 05/03/2019 , work completed 05/03/2019
Recommended
Satisfied
Customer Service
Quality
Value
Very satisfied with the service received. Polite & informative.
Grahame, Kent Posted on 04/03/2019 , work completed 04/03/2019
Recommended
Efficient and professional.
Customer Service
Quality
Value
Was efficient, explained what was wrong and corrected promptly while being polite and helpful.
Renee, Kent Posted on 04/03/2019 , work completed 04/03/2019
Recommended
Pleasant & friendly
Customer Service
Quality
Value
Carl the technician came to sort my boiler out (no hot water). Very pleasant and friendly person to talk too. Parts needed in his van. Very big thank you. Up and running.
Mick, Kent Posted on 25/02/2019 , work completed 25/02/2019
Recommended
Boiler service
Customer Service
Quality
Value
Very friendly, no problem at all. Very good job done, nice man.
Brenda Patricia, Kent Posted on 16/02/2019 , work completed 16/02/2019
Recommended
Brilliant, come again!
Customer Service
Quality
Value
The gas valve was replaced in our boiler unit. I found the engineer Karl and his assistant very friendly, professional, knowledgeable and liked his teachings to his assistant.
Raz, Kent Posted on 13/02/2019 , work completed 13/02/2019
Recommended
Professional & friendly.
Customer Service
Quality
Value
Karl and his apprentice came to my property to fix my boiler. Karl is friendly, professional and kept me informed on the job the whole time and put me at ease by explaining everything. Would definitely recommend him to anyone.
Zoe, Kent Posted on 13/02/2019 , work completed 13/02/2019
Recommended
Prompt & professional
Customer Service
Quality
Value
Very pleased with repairs done by Karl, good online reviews. Have taken out service contract! Highly recommend.
Caroline, Kent Posted on 12/02/2019 , work completed 12/02/2019
Recommended
Prompt and professional.
Customer Service
Quality
Value
Very good, friendly, clear on what needed to be done. Gave good advice.
Alison, Kent Posted on 07/02/2019 , work completed 07/02/2019
Recommended
Best service had
Customer Service
Quality
Value
Very polite, helpful, couldn't fault the bloke, top man.
Sandip, Kent Posted on 24/01/2019 , work completed 24/01/2019
Recommended
Very satisfied with competence of engineer & firm
Customer Service
Quality
Value
The engineer that attended our property was polite, efficient and explained the problem in easy terms that made sense to us as lay persons. First visit isolated & fixed 2 problems & got boiler working again. Had to order a new part - Christmas & New Year intervened with this. However date & time was given. Very prompt & sent engineer was excellent. I recently had to call them out again due to an error on my part and again they were able to deal with my problem quickly and left a fantastic result.
Which? Trusted Traders Consumer Posted on 17/01/2019 , work completed 17/01/2019
Recommended
Highly recommend
Customer Service
Quality
Value
Extremely pleasant and efficient. Very helpful. Highly recommended.
Barbara, Kent Posted on 15/01/2019 , work completed 15/01/2019
Recommended
My review
Customer Service
Quality
Value
Very good on time.
John, Kent Posted on 03/01/2019 , work completed 03/01/2019
Recommended
Brilliant service
Customer Service
Quality
Value
Fixed heating system - carried out work professional & efficiently. As had used before was confident in service & was not let down!
Liz, Kent Posted on 03/01/2019 , work completed 03/01/2019
Recommended
My review
Customer Service
Quality
Value
Repaired a leaking boiler, and checked it thoroughly. Very good.
P, Kent Posted on 02/01/2019 , work completed 02/01/2019
Recommended
Friendly, professional
Customer Service
Quality
Value
We had no hot water for 4 days, the plumber came out and fixed the hot water quickly and efficiently. He was friendly and helpful and we were very happy with him. Thanks Karl.
Rashida, Kent Posted on 01/01/2019 , work completed 01/01/2019
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.