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Brightside Heating Services Ltd

4.9

337 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating

  • Plumbers

    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
337 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Fantastic
Customer Service
Quality
Value
Jamie was excellent! We have hot water and heating again after a difficult fix! He has also advised on our broken shower so we want him back for that please!!
Hazel, Kent Posted on 31/12/2018 , work completed 31/12/2018
Recommended
Professional par excellence!
Customer Service
Quality
Value
Replaced faulty pump - Now working perfectly. Swift, efficient, friendly & courteous. He can repair the central heating any time!
Brian, Kent Posted on 31/12/2018 , work completed 31/12/2018
Recommended
Friendly service.
Customer Service
Quality
Value
Friendly service provided both times to check out the problem and to replace the part which had to be ordered and came back to replace it.
Vijay, Kent Posted on 31/12/2018 , work completed 31/12/2018
Recommended
Professional
Customer Service
Quality
Value
Value - Do not know because it was under home emergency (building, contents insurance). Quality - was good. Customer Service - many times they let us down by not ringing back. They diagnosed & finished the job in visits. Delays - availability of parts & approval of insurance problem.
Nasir, Kent Posted on 30/12/2018 , work completed 30/12/2018
Recommended
The trader replied (on 09/04/2019)
Dear Nasir, Thank you for your feedback, we are very pleased you were happy with the quality of our work. From your feedback we can see you were unsatisfied with the delay in completing the work at your property. We are sorry for any inconvenience it caused. We were working for you on behalf of your insurance company and unfortunately, we are unable to carry out any work without their permission, there was regrettably a delay in them approving the further works. We can assure you we were chasing the insurance company on your behalf to get this completed as soon as possible. If you do wish to discuss this further, then like always please contact our office on 01634 372180 during normal office hours. Kind Regards
Highly recommended
Customer Service
Quality
Value
Called out on Boxing day, via Direct Line. Very efficient diagnosis, good communication. Arrived next day, replaced heating pump. Good engineers, very polite. Highly recommended
N, Kent Posted on 26/12/2018 , work completed 26/12/2018
Recommended
Excellent
Customer Service
Quality
Value
Excellent service. Very nice engineer - polite and courteous. Checked everything was working properly before he left.
Carol, Kent Posted on 17/12/2018 , work completed 17/12/2018
Recommended
My review
Customer Service
Quality
Value
Prompt & professional
Alan, Kent Posted on 15/12/2018 , work completed 15/12/2018
Recommended
Prompt & did the required job
Customer Service
Quality
Value
Attention to boiler heat loss, come within 3 hours of call, very helpful person.
Kenneth William, Kent Posted on 15/12/2018 , work completed 15/12/2018
Recommended
Very helpful.
Customer Service
Quality
Value
Very pleased with service Chris provided. Helped on phone with breakdown operator. Explained every thing to me as well.
Mandy, Kent Posted on 13/12/2018 , work completed 13/12/2018
Recommended
Very efficient
Customer Service
Quality
Value
Very helpful, informative and honest. Very efficient in getting the job done. I will definitely use again.
Jennifer, Kent Posted on 11/12/2018 , work completed 11/12/2018
Recommended
Prompt and professional.
Customer Service
Quality
Value
Hot water tank immersions replacement of elements as electrics were tripping when turned on. Received helpful advice when phoning the trader. Engineer arrived as promised the next day and I am very happy with the professional service received.
Peter, Kent Posted on 10/12/2018 , work completed 10/12/2018
Recommended
My review
Customer Service
Quality
Value
Very quick in responding to phone call. Job well done. Left everything clean and tidy. Very pleasant chap.
Sharon, Kent Posted on 06/12/2018 , work completed 06/12/2018
Recommended
My review
Customer Service
Quality
Value
Engineer communicated well regarding system problems and also advice on other aging parts of the heating system.
Which? Trusted Traders Consumer Posted on 03/12/2018 , work completed 03/12/2018
Recommended
Professional, experienced.
Customer Service
Quality
Value
Engineer gave us confidence in diagnosis. Initially first person who came (A&F Gas) wouldn't touch our boiler. Not sure why so pleased Chris (Brightside) came, reliable and experienced.
Susan, Kent Posted on 30/11/2018 , work completed 30/11/2018
Recommended
Very helpful
Customer Service
Quality
Value
Helpful, friendly and very efficient.
Heather, Kent Posted on 30/11/2018 , work completed 30/11/2018
Recommended
Reassuring and professional
Customer Service
Quality
Value
Have used Brightside's services for a number of years, it never ceases to amaze me how courteous, knowledgeable and professional their staff are. The high level of service starts at the first time you call them right the way through to the job being completed. A local trader with pride and passion in their industry.
Claire, Kent Posted on 15/11/2018 , work completed 15/11/2018
Recommended
Professional and knowledgeable
Customer Service
Quality
Value
Good communication on arrival time. Worked hard whilst on the job and fixed multiple problems. Very satisfied with job.
Dan, Kent Posted on 06/11/2018 , work completed 06/11/2018
Recommended
Prompt & professional
Customer Service
Quality
Value
Very friendly and tidy. Explained fully what I might need on my boiler without being pushy. Very lovely. Thank you.
Gillian, Kent Posted on 02/11/2018 , work completed 02/11/2018
Recommended
Promote, professional, friendly
Customer Service
Quality
Value
Excellent service, quick clean and professional. Would definitely use again.
Jan, Kent Posted on 02/11/2018 , work completed 02/11/2018
Recommended
Great service
Customer Service
Quality
Value
Our 14 year old boiler required the replacement of an expansion vessel hidden at the back of the boiler. The boiler was removed from the wall and the new vessel installed within 2.5 hours. It is now working well and silently with no leak! The person who undertook this task with pleasant good humour, has done a very good job.
Colin, Kent Posted on 02/11/2018 , work completed 02/11/2018
Recommended
Boiler service
Customer Service
Quality
Value
Very nice man. Very polite and done a really good job.
Maureen, Kent Posted on 31/10/2018 , work completed 31/10/2018
Recommended
Very prompt, hardworking and clean.
Customer Service
Quality
Value
Excellent and professional worker. Very helpful and ensured all was clean when finished.
Janet, Kent Posted on 25/10/2018 , work completed 25/10/2018
Recommended
Prompt and professional, as always (seven years now).
Customer Service
Quality
Value
Always call before attendance and always meet expectations.
Graham, Kent Posted on 23/10/2018 , work completed 23/10/2018
Recommended
Fantastic
Customer Service
Quality
Value
Fantastic service from Garry, Paul and Karl will recommend the company to everyone.
Eric, Kent Posted on 20/10/2018 , work completed 20/10/2018
Recommended
Boiler service
Customer Service
Quality
Value
Professional as always from the team at Brightside.
Marie, Kent Posted on 19/10/2018 , work completed 19/10/2018
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.