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Brightside Heating Services Ltd

4.9

338 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

About

Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.

We offer a wide range of expert solutions for gas boilers, heating repair and servicing.

We can even diagnose some faults over the telephone, saving valuable time and money for our customers.

Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.

As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.

We can also offer annual maintenance contracts which includes an annual service. See our options plans.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler repair
    • Boiler installation
    • Gas safety testing and inspection
    • Radiators and central heating

  • Plumbers

    • Emergency plumbing services

  • Heating contractors

    • Central heating systems (installation and servicing)

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
338 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Pleasant & friendly
Customer Service
Quality
Value
Carl the technician came to sort my boiler out (no hot water). Very pleasant and friendly person to talk too. Parts needed in his van. Very big thank you. Up and running.
Mick, Kent Posted on 25/02/2019 , work completed 25/02/2019
Recommended
Efficient and professional.
Customer Service
Quality
Value
Was efficient, explained what was wrong and corrected promptly while being polite and helpful.
Renee, Kent Posted on 04/03/2019 , work completed 04/03/2019
Recommended
Satisfied
Customer Service
Quality
Value
Very satisfied with the service received. Polite & informative.
Grahame, Kent Posted on 04/03/2019 , work completed 04/03/2019
Recommended
Boiler service.
Customer Service
Quality
Value
Friendly and polite, carried out the work without any fuss.
Fiona, Kent Posted on 05/03/2019 , work completed 05/03/2019
Recommended
Boiler breakdown and gas leak
Customer Service
Quality
Value
Boiler repaired to best of standard due to age of boiler. Gas leak found on gas fire and capped so safe. Engineer very thorough and polite/friendly.
Neil, Kent Posted on 05/03/2019 , work completed 05/03/2019
Recommended
My review.
Customer Service
Quality
Value
Work was carried out quickly & satisfactorily.
Gillian, Kent Posted on 07/03/2019 , work completed 07/03/2019
Recommended
Cylinder repair
Customer Service
Quality
Value
He was here first thing and was polite and quick with his job. Did a great job and kept everything tidy.
Sean, Kent Posted on 07/03/2019 , work completed 07/03/2019
Recommended
Professional
Customer Service
Quality
Value
Very nice and professional service!!! I highly recommend.
Krzysztot, Kent Posted on 08/03/2019 , work completed 08/03/2019
Recommended
The trader replied (on 30/04/2019)
Thanks for your positive feedback Krzysztot! We appreciate the kind words and your recommendation. Helen
Friendly & polite
Customer Service
Quality
Value
He was on-time and was friendly and polite.
Nermeen, Kent Posted on 08/03/2019 , work completed 08/03/2019
Recommended
The trader replied (on 30/04/2019)
Nermeen, we are grateful for your glowing review and you were happy with our engineer! Helen
10-Oct
Customer Service
Quality
Value
Jamie called when he was on his way and was very quick to get here, arrived very happy and with a smile. Asked what was wrong with the boiler and knew what it was straight away and gave me all the information I needed and reminded me about a service. All in all a 10/10 thank you.
Brooke, Kent Posted on 08/03/2019 , work completed 08/03/2019
Recommended
The trader replied (on 30/04/2019)
Thank you for your positive review Brooke, we really do appreciate all feedback from our customers. We are happy to hear you were pleased with the work carried out by Jamie, we will ensure to pass this good review onto him! If you have any issues in the future or would like to book in a boiler service, then please contact our office on 01634 372180. Thanks Harrison
No problems
Customer Service
Quality
Value
Always on time, very helpful and upbeat. No problems.
Which? Trusted Traders Consumer Posted on 11/03/2019 , work completed 11/03/2019
Recommended
The trader replied (on 30/04/2019)
We are thrilled you are happy with our service and found us punctual, helpful and upbeat. Thank you for the 5 star rating! Sean
Boiler repair
Customer Service
Quality
Value
As previously your company performed very professionally and did a quick job sorting all issues.
T, Kent Posted on 11/03/2019 , work completed 11/03/2019
Recommended
The trader replied (on 30/04/2019)
We are always pleased to hear customers are happy with our service and use us again! Thanks for the brilliant review, any issues regarding your boiler in the future please do not hesitate to contact us again on 01634 372180. Thanks Anita
Boiler breakdown
Customer Service
Quality
Value
Explained the problem to me very polite and professional.
Pauline, Kent Posted on 13/03/2019 , work completed 13/03/2019
Recommended
The trader replied (on 30/04/2019)
Thank you very much for your positive review, we are delighted to hear the engineer explained the issue and his actions to rectify it. Please do get in touch if you have any problems in the future and we will be happy to help! Thanks Harrison
Prompt and professional
Customer Service
Quality
Value
Friendly and professional.
Stuart, Kent Posted on 14/03/2019 , work completed 14/03/2019
Recommended
The trader replied (on 30/04/2019)
Glad you found our service friendly, prompt and professional Stuart, thank you for your 5 star review. Anita
Pleasing service
Customer Service
Quality
Value
The engineer serviced and inspected the boiler and heating controls. The work was completed on the date agreed. The engineer was polite, helpful and efficient. He was very good at coping with the jam-packed garage to access the boiler.
Kevin, Kent Posted on 15/03/2019 , work completed 15/03/2019
Recommended
The trader replied (on 30/04/2019)
Thank you Kevin for your positive review, we are happy you think our service is 5 star! Kind regards, Harrison
Boiler service
Customer Service
Quality
Value
Lovely man very polite.
Elaine, Kent Posted on 15/03/2019 , work completed 15/03/2019
Recommended
The trader replied (on 30/04/2019)
We are pleased to hear you were satisfied with our boiler service Elaine! If not already arranged, please let us know if you would like us to remind you next year when your boiler service is due. Thanks Helen
Very dedicated worked and professional
Customer Service
Quality
Value
Done a professional job changing cable and fuse to improve pump to boiler.
Michael, Kent Posted on 15/03/2019 , work completed 15/03/2019
Recommended
The trader replied (on 30/04/2019)
Thank you for your time to give us a positive review Michael. Any further issues, please do contact us. Thanks Harrison
Friendly
Customer Service
Quality
Value
The engineer is friendly and a good listener.
Olalekam, Kent Posted on 18/03/2019 , work completed 18/03/2019
Recommended
The trader replied (on 30/04/2019)
Thank you for your feedback Olalekam and we are delighted you are happy with service from our engineer. We would love to relay this onto the engineer who attended your property, if you could take a few moments to let us know who it was we would be grateful. Thanks Anita
Polite and efficient
Customer Service
Quality
Value
Polite and efficient, great customer care service. Even concerned that I had no heating and went and got some portable fans.
Enda, Kent Posted on 21/03/2019 , work completed 21/03/2019
Recommended
The trader replied (on 30/04/2019)
Enda, thank you for your kind words. We are happy that you pleased with our service! We hope everything is continuing to run perfectly for you. Harrison
Very good.
Customer Service
Quality
Value
Very polite.
Margaret, Kent Posted on 22/03/2019 , work completed 22/03/2019
Recommended
The trader replied (on 30/04/2019)
We are very pleased you are happy with our service Margaret. Any issues in the future please do not hesitate to contact us
Honest and professional.
Customer Service
Quality
Value
Work was carried out very neatly. Timekeeping was good. Informed me in detail anything I did not understand. All in all, a job well done.
Avtar, Kent Posted on 01/04/2019 , work completed 01/04/2019
Recommended
The trader replied (on 30/04/2019)
Thank you for your positive feedback Avtar, we really appreciate it! If you have any comments in regards to our quality and valve to get us to that 5 star rating, then please do contact our office on 01634 372180. Harrison
My review
Customer Service
Quality
Value
Excellent and helpful.
Jonathan, Kent Posted on 22/04/2019 , work completed 22/04/2019
Recommended
The trader replied (on 03/05/2019)
We are pleased you were happy with our service Jonathan! Thank you for your review, regards Sean
So reliable and helpful
Customer Service
Quality
Value
They are very fast and helpful,arranged an appointment in two days for us. We live at the end of the world an no companies wanted to come to fix our boiler before. The engineer, Stuart is very helpful and professional and honest. Thank you so much we are so grateful. We will come back again if needed.
Customer in Medway Posted on 03/05/2019 , work completed 02/05/2019
Recommended
The trader replied (on 08/05/2019)
Thank you so much for your kind words. We are happy you are very pleased with our service! We will make sure Stuart gets passed on this review. If you need any further help please do not hesitate to contact us. Thanks Harrison
Excellent service
Customer Service
Quality
Value
Excellent service, friendly and efficient.
Robert, Kent Posted on 14/06/2019 , work completed 14/06/2019
Recommended
The trader replied (on 01/07/2019)
Thank you for your feedback Robert, we are delighted you were happy with our service and left us a glowing review! Helen
Very professional
Customer Service
Quality
Value
He has done boiler service and gas safety. All was done promptly and on time. Very polite person. He advised of other issues such as carbon dioxide reader is in need.
Lina, Kent Posted on 01/07/2019 , work completed 01/07/2019
Recommended
The trader replied (on 09/07/2019)
Thank you for your brilliant review Lina, we do really appreciate your kind words. If you have any issues with your boiler or gas appliances in the future, please do not hesitate to get in contact with us on 01634 372180. Kind regards, Harrison
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029 2267 0040
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.