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Brightside Heating Services Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.
We offer a wide range of expert solutions for gas boilers, heating repair and servicing.
We can even diagnose some faults over the telephone, saving valuable time and money for our customers.
Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.
As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.
We can also offer annual maintenance contracts which includes an annual service. See our options plans.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler repair
- Boiler installation
- Gas safety testing and inspection
- Radiators and central heating
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
338 reviews
Recommended
Recommended
by 99% of customers
Sort by
Excellent service
Customer Service
Quality
Value
Polite, friendly, got the job done.
Sarah, Kent
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Extremely pleasant and helpful and good job done.
Rosemary, Kent
, work completed
Recommended
Boiler service & repair
Customer Service
Quality
Value
Nice, professional and polite - good communication and made me aware of issues.
Michael, Kent
, work completed
Recommended
Boiler service.
Customer Service
Quality
Value
Very efficient, pleasant engineer. Excellent services.
Derek, Kent
, work completed
Recommended
Great work
Customer Service
Quality
Value
Chris was professional and polite. He was extremely thorough in his work and is clearly knowledgeable. He made a thorough assessment of what was needed and I never felt I was being conned at any time. (This has not been the case in the past.) He worked to a very high standard and I would recommend him and his company to anyone.
Susan
, work completed
Recommended
My review
Customer Service
Quality
Value
Arrived on time, very polite. Explained a couple of areas where parts night need replacing soon. Thorough.
Pamela, Kent
, work completed
Recommended
No cold water
Customer Service
Quality
Value
Excellent job, well done.
Victor, Kent
, work completed
Recommended
Boiler services.
Customer Service
Quality
Value
Normal annual service as done for the last 15 years. All ok.
Michael, Kent
, work completed
Recommended
Fix an unvented system leak
Customer Service
Quality
Value
VTRhey were really effiecient, they were on thime, they were very friendly, explained everything. Fixed it all and were very fair, didnt charge any extra money
Joanne, Hoo
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Called this company today to book a Annual boiler service and was delighted to be given an afternoon appointment for the same day. Jamie was very thorough he cleared up after himself and was very polite and knowledgeable. I would definitely use this firm again
Customer in Medway
, work completed
Recommended
Good work
Customer Service
Quality
Value
Paul attended at short notice to fix leaking valve. Good service as always from Brightside. We have used Brightside for several years and would recommend them.
Customer in Kent
, work completed
Recommended
Great customer service - good value too
Customer Service
Quality
Value
I've used Brightside a number of times, and have had them service our boiler each year since it was replaced in 2016. Today Jamie came to service the boiler. He was very polite and efficient and he even kindly bled a couple of the upstairs radiators for me which needed doing. This is the first year we have used their service plan to pay for the service and I would highly recommend that too. A small monthly payment meant the service was all paid for upfront and no hidden extra costs - makes things much simpler. Will definitely use again and highly recommend.
Michelle in Medway
, work completed
Recommended
No hot water
Customer Service
Quality
Value
Paul fixed our megaflow tank after experiencing no hot water, knew exactly what the issue was, came out same day (via a home serve plan). Will be contacting to get service for boiler and megaflow booked in! Very happy.
Customer in Kent
, work completed
Recommended
toilet flush
Customer Service
Quality
Value
Paul the engineer was very polite, quick and very efficient. He kept me informed when he was coming and completed the job well. The company were quick and phoned me to keep me informed of when the job would be completed.
Customer in Kent
, work completed
Recommended
boiler service
Customer Service
Quality
Value
Requested service September 7th 2020 and agreed date of 21st September. Dave arrived on time after first phoning to confirm time, was quick, polite and efficient. Charge as originally agreed. Have set up a reminder for next year. Very satisfied.
Customer in Medway
, work completed
Recommended
Efficient
Customer Service
Quality
Value
Requested engineer for boiler service. Came within 2 days - phoned beforehand so knew exactly when he would arrive. Carried out service and was very helpful. Will use again.
Customer in Kent
, work completed
Recommended
Oil Boiler Problems
Customer Service
Quality
Value
This job was done through my insurance company, and at first, sent out a different company who did some work but the boiler was still playing up I eventually got an appointment with Brightside. Dave turned up on time, got straight on with the job after I told him the problem. Found the system needed a new 2 port valve of which he had one with him. he fitted the new valve sorted his stuff and paperwork and was gone All in 40 minutes Job done. No-fuss and heating has been fine ever since I will recommend keeping their number close to the boiler
Customer in Kent
, work completed
Recommended
Combi Boiler Repair
Customer Service
Quality
Value
I would just like to thank Gary, Luke, Jamie, Anita and all the team at Brightside Heating for the quick response, professional diagnosis and repair to our combination boiler (a new pump was required). Brightside heating have serviced and repaired our boiler over a number of years and always provide an excellent professional service, a great company I highly recommend. Thank you
Shaun Oakenfull in Medway
, work completed
Recommended
Repaired toilet in upstairs bathroom
Customer Service
Quality
Value
Dave came out to get my toilet working . He arrived on time, wearing a mask. He was able to sort out it out in a rapid time, and when he was finished asked me to check it was working ,which I did and I was very happy with his work. Dave was very professional in his work and I would recommend him to every one. I would also like to say that Anita from the office was also extremely helpful. The cost was extremely fair
Customer in Medway
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Really good experience with this company. Highly recommended as always professional and do a really good job.
Customer in Medway
, work completed
Recommended
Speedy response, friendly, polite and knowledgeable engineer
Customer Service
Quality
Value
Had a leak in my heating system, called my insurance company for an emergency call-out which which Brightside Heating Services are a supplier. The engineer called to give me notice that her was on his way, when arrived he had his mask on and kept it on the entire time he was at my address. He explained what he was going to do before he done it and explained what he found and how he was going to repair the issue. Great service, would definitely use again.
Customer in Kent
, work completed
Recommended
Great job
Customer Service
Quality
Value
Having had problems with my boiler since 16th December with 3 visits from British Gas and 3 new circuit boards my boiler was still not working properly. Called British Gas for the 4th time on Saturday 9th January to be told their engineers were on strike and they would send a contractor out to me.This is where Brightside come into the picture! Chris was so polite and helpful and found the problem in no time at all and it wasn’t a faulty circuit board. I would highly recommend Brightside Heating and am going to change my maintenance contract to this company in future
Customer in Medway
, work completed
Recommended
Boiler Breakdown
Customer Service
Quality
Value
My Central heating boiler broke down and I made an emergency call out for repair via my home insurance. Bright side are my insurers nominated heating company and Dave the engineer carried out the repair swiftly and efficiently. I am very pleased with the service I received.
Customer in Medway
, work completed
Recommended
Efficient service
Customer Service
Quality
Value
I had a problem with my hot water. Brightside Heating called me within 15 minutes after I had called my Saga Home Emergency Insurance. Adviser said that engineer is expected to attend to-day if possible. Engineer Stuart called at 17:00 and arrived at 17:30. Very polite, knew the problem, fixed problem within half an hour. Excellent service. Thoroughly recommend this Company.
Customer in Kent
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Dave was extremely helpful and courteous. He resolved the problem quickly and I have no hesitation in recommending him. I'll be booking my annual boiler service with Brightside - excellent service.
Ben in Kent
, work completed
Recommended