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Endorsed by Which?
Brightside Heating Services Ltd
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
Brightside Heating Ltd has changed its trading name to Brightside Heating Services Ltd as from 01.04.2017.
We offer a wide range of expert solutions for gas boilers, heating repair and servicing.
We can even diagnose some faults over the telephone, saving valuable time and money for our customers.
Established in 2001, a family run business, we have built a solid reputation throughout the Medway towns and surrounding areas, and we take pride in offering a one-stop-shop that you can rely on to be efficient, professional and competitively priced for the repair of your heating system.
As Gas Safe registered gas and central heating engineers, we can handle all types of gas boiler and heating system repairs and servicing, gas safety inspections for landlords etc, replacement radiators, cylinders, controls, power flushing and descaling, insurance emergency work and letting agencies.
We can also offer annual maintenance contracts which includes an annual service. See our options plans.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler repair
- Boiler installation
- Gas safety testing and inspection
- Radiators and central heating
Plumbers
- Emergency plumbing services
Heating contractors
- Central heating systems (installation and servicing)
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
338 reviews
Recommended
Recommended
by 99% of customers
Sort by
Excellent service and advice
Customer Service
Quality
Value
The company respnded quickly to the enquiry and fixed a suitable date immediatly. The job was done to an excellent standards by a very nice gas fitter, who provided further adivce on other issues in the house without faliciting business.
Brian, Kent
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Highly recommended. Excellent quality of work and particularly high quality customer service. Gary Kelly and his workforce go the extra mile to ensure the job gets done properly and will go out of their way to save you money if at all possible.
C. King
, work completed
Recommended
Repaired my boiler
Customer Service
Quality
Value
Problem with my boiler which they came to repair. They had to put a new boards in which sorted the problem. Happy to recommend.
Which? Trusted Traders Consumer
, work completed
Recommended
Fantastic
Customer Service
Quality
Value
Fantastic job, clean work, could ask no more.
Raymond, Kent
, work completed
Recommended
Professional Service & job
Customer Service
Quality
Value
Many, many thanks for sorting out this problem so soon. Don't know what I would do without you. Stephen was absolutely super and must have been exhausted, as it was quite a marathon. I appreciate your advice on my heating system.
Pat, Kent
, work completed
Recommended
Boiler Repair
Customer Service
Quality
Value
Chris Rainham Kent 28.09.15 Contacted Brightside Heating Ltd and was able to discuss fault which they virtually diagnosed over the phone. Attended the same afternoon. Advised before hand on attendance time and were on time. Found fault, fully advised on required repair and cost.Brightside appear to keep limited spares so were able to fully repair there and then. Very professional, courteous and tidy.Would highly recommend.
Site User
, work completed
Recommended
My Review
Customer Service
Quality
Value
I am very pleased with the Brightside Heating Ltd. They are very helpful staff when ever I need them they came quickly, which is much appreciated. Highly recommended, fast efficient service.
Jasbir, Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
The service from Brightside Heating was fast and efficient. tony was very polite and helpful. he sourced and fitted the spare part needed within two days. I have used this company for 10 years now and would recommend them to other people without hesitation
Christine, Kent
, work completed
Recommended
Professional, informative & helpful
Customer Service
Quality
Value
I have used this company for the last 7-8 years and always been completely happy with the service they provide. They are reliable, competitively priced, helpful and prompt. I have no hesitation whatsoever in recommending them to friends & family. I am happy to give this well-deserved review for this company.
Anita, Kent
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
I phoned Brightlight around midday and asked for an engineer to fix my boiler as soon as possible. The lady on the phone was so helpful and cheerful. Chris the engineer rang at 3pm to let me know he was on his way and turned up about 3.15pm. He was polite, friendly and professional. He diagnosed the fault straight away and was able to repair it there and then. It took just over an hour and I now have hot water and heating again! I would not hesitate to recommend Brightside to friends and family.
Julia J
, work completed
Recommended
Boiler repair
Customer Service
Quality
Value
Phoned at Approx 9am to request an Engineer to attended to repair my boiler. Was advised Engineer would attend today and would phone when on way. Chris the Engineer called 30mins prior to attending. Chris was very polite, professional and tidy. Chris diagnosed the fault within minutes of being at my property and my boiler was back up and running soon after the required part (pcb) was installed. He also repaired a minor leak within the boiler before testing it was safe to continue using. I would 100% recommend this company and will be requesting an annual service soon
Mr singh
, work completed
Recommended
Very highly Recommended
Customer Service
Quality
Value
I requested a boiler service from Brightside Heating Ltd A suitable date and time was arranged. The Engineer called on his way and advised of his ETA. Chris the Engineer was very polite, professional and thorough. I would trust and recommend this company to everyone.
Matthew M
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Waking up to find a pool of water on the lounge carpet is not a good experience, especially just before New Years Eve! A friend recommended Brightside Heating so I gave them a ring. They immediately gave me advice on isolating the faulty radiator and an engineer was booked for the following day. The engineer was competent and friendly but could only make a temporary repair as a new radiator was required. He returned the following week and completed the fix with the new radiator. At all times the company kept me fully informed of the situated and I have no hesitation in recommending this small friendly company. They certainly provided me with excellent service.
towell_p
, work completed
Recommended
Thorough and professional
Customer Service
Quality
Value
Kept me informed on whereabouts and arrival time. Gave all information on repairs and advised on routes to complete them. I used this company as I like to keep work like this local and it paid off!
Terry, Kent
, work completed
Recommended
Reliable, trustworthy & competent
Customer Service
Quality
Value
I have used this company before & intend to again in the future, can't fault the engineer & service that was provided.
Lesley, Kent
, work completed
Recommended
Professional and Competent
Customer Service
Quality
Value
Brightside technicians have maintained my boiler over the past few years, during which time I have developed a high level of trust and confidence in their expertise to diagnose and repair boiler problems. This is combined with their prompt and professional service. Following a recent callout, the tecnician arrived within 3 hours, he quickly diagnosed the fault and ordered replacement parts. After two working days the repair was completed and the boiler is now working correctly. I strongly recommend Brightside for all these reasons. Terry. Rainham, Kent.
J420380448
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very prompt, polite and considerate and clean.
Rosalind, Kent
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Brightside have just undertaken their first ( my eighth) service of my Ariston Comfort Unvented Cylinder. The service was thorough and efficient and all my questions on this type of heating system were answered. The cost was competitive and no unnecessary replacement of the scale reducer was undertaken. I'm now going to switch to Brightside for my annual boiler service !
Colin Day
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very thorough, courteous and efficient.
Pam, Kent
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Prompt service, polite and helpful engineer.
Evelyn, Kent
, work completed
Recommended
Very impressive service
Customer Service
Quality
Value
Attended my boiler breakdown very promptly. Diagnosed the problem & fixed it very quickly. Very polite & efficient. Thank you.
Kevin, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Tony the engineer. We have changed our gas boiler maintenance this year due to 'poor customer service' on their part. Office staff have been excellent - they arranged the service for me instead of me having to make a phone call. Engineer checked our boiler using his skill and inspection. Hope firm keeps up good beginning.
Janette, Kent
, work completed
Recommended
Excellent in all respects
Customer Service
Quality
Value
The engineer was professional in every way. He was well dressed, pleasant and told me exactly what he was doing. He did a first class job & left everything tidy afterwards. Well done & would certainly recommend.
P, Kent
, work completed
Recommended
Very Good Service
Customer Service
Quality
Value
I received very good, efficient and effective service from Brightside Heating last week. I have never used them before but would not hesitate to use them again and recommend them.
Julie
, work completed
Recommended
A very professional job
Customer Service
Quality
Value
A helpful company and a pleasant and efficient set of engineers. I would recommend them to anyone.
Helen, Kent
, work completed
Recommended