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Endorsed by Which?
Britelite Windows Ltd
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–17:00
- Sunday 10:00–16:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.
What we do
Glaziers
- Sash windows
- Double glazing installation
- Aluminium Windows
- Triple Glazing
- UPVC Windows
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
Roofers
- Flat roofing
Verandas
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
295 reviews
Recommended
Recommended
by 94% of customers
Sort by
Professional and efficient
Customer Service
Quality
Value
From start to completion the service was efficient and professional. A job well done and I can recommend the company with confidence.
Barbara, Surrey
, work completed
Recommended
Replacement front door
Customer Service
Quality
Value
From sales person to surveyor, office and fitting staff. all were friendly and conveyed confidence in their product knowledge and nothing happened to change the time line of order, survey and completion.
Phil R
, work completed
Recommended
Pleasure to do business with
Customer Service
Quality
Value
Contacted Britelite through their local branch in Dartford and within a short time their representative Sam came to discuss our requirements. There was no hard sell or pressure/discounts - just a reasonable price for the work which we were happy to accept. A surveyor subsequently came to check & agree the plans and an installation date was arranged, The professional, friendly installers, Matt & Lee, arrived promptly, completed the job on schedule & checked we were satisfied with the work. They also ensured that the internal & external work areas were cleared and left clean. We are very satisfied with the final outcome and on this basis would not hesitate to use Britelite again, or recommend them to others.
Jean, Dartford
, work completed
Recommended
Professional job.
Customer Service
Quality
Value
Would have no hesitation in recommending Britelite to anyone. Very professional from start to finish.
Caruso, Kent
, work completed
Recommended
Great job throughout!!
Customer Service
Quality
Value
Our overall experience with Britelite has been wonderful. We had previously spoken with a rival company who were very pushy and Britelite have been the complete opposite and a breath of fresh air! We spoke with a rep called Alan, who was very pleasant and made an excellent sales pitch and gave great advice. Mark, Greenhithe 21/07/17
Markyb
, work completed
Recommended
Friendly and professional
Customer Service
Quality
Value
The Britelite team i.e. salesmen, surveyor, fitter, office staff have all acted in a professional, helpful, courteous manner. They all had good communication skills. The job was up to a very high standard, very neat and tidy after the job was finished. Ten months later no problem with the end product and job.
Veronica, London
, work completed
Recommended
Great team
Customer Service
Quality
Value
We had three teams working on the construction of our new conservatory. All three were friendly and professional. They arrived when they said they would and finished so the next team could carry on the following day. Overall the finish of the conservatory was better than we expected, company was easy to deal with.
Tim, East Sussex
, work completed
Recommended
Fantastic job.
Customer Service
Quality
Value
Excellent service from our first meeting in the showroom, right through to completion.
Philip, Kent
, work completed
Recommended
Impressed
Customer Service
Quality
Value
Triple glazing competitively priced. Installation work professional, workmen polite and helpful. Completely satisfied with the overall service. Highly recommended.
Susan, Kent
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The company were very efficient from start to finish. There was no ridiculous "sales" patter, or "price bargaining" as with some other firms. The price was good and the workmanship excellent. The fitter was polite and friendly, explained everything clearly and was very tidy. Very pleasing job.
Elizabeth, Kent
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Reliable, honest, professional service and a quality product. Really quick & clean installation from professional installers who wanted to do a good job.
Adrian, Surrey
, work completed
Recommended
I love my windows
Customer Service
Quality
Value
Pleased with service from quote to completion. Good looking windows, admired by neighbours, noise reduction panels really make a difference for bedrooms near main road, fitters lovely & tidy up after themselves.
Alexandra, Kent
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
It was all done very quickly, efficiently and cleanly, the front door looks great.
Patricia, West Sussex
, work completed
Recommended
1st class.
Customer Service
Quality
Value
From start to finish 1st class. Would highly recommend.
David, Kent
, work completed
Recommended
Fantastic job
Customer Service
Quality
Value
Would recommend Britelite to anyone.
Alan, Kent
, work completed
Recommended
Britelite Conservatory
Customer Service
Quality
Value
We were extremely pleased with the level of service & conservatory. Workmanship was excellent.
James, Surrey
, work completed
Recommended
Professional and tidy
Customer Service
Quality
Value
Professional, clean and tidy. Prompt and good communication.
Eileen, Kent
, work completed
Recommended
Good job
Customer Service
Quality
Value
Excellent job on conservatory, good value and job finished on time.
Michael, Surrey
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Highly recommended - fast, efficient service.
Ramila, Surrey
, work completed
Recommended
Wonderful
Customer Service
Quality
Value
A very slight problem was corrected immediately. All staff very friendly and helpful.
Ralph, Kent
, work completed
Recommended
Well fitted. Good service.
Customer Service
Quality
Value
Well fitted, clean work. Fast and pleasant staff.
John, London
, work completed
Recommended
Very good job.
Customer Service
Quality
Value
Good quick job, no problems.
Which? Trusted Traders Consumer
, work completed
Recommended
Very impressed
Customer Service
Quality
Value
Very impressed with the 2 workmen. Have installed our windows. Have recommended Bright Light to many of my friends.
Mary, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Job well done.
Valerie, London
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Happy with quality of products and particularly the expertise & helpfulness of the fitter.
Cheryl, Hertfordshire
, work completed
Recommended