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Endorsed by Which?
Britelite Windows Ltd
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–17:00
- Sunday 10:00–16:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.
What we do
Glaziers
- Sash windows
- Double glazing installation
- Aluminium Windows
- Triple Glazing
- UPVC Windows
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
Roofers
- Flat roofing
Verandas
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
295 reviews
Recommended
Recommended
by 94% of customers
Sort by
Great product, great value, great service.
Customer Service
Quality
Value
Thank you Britelite for an excellent product and the fabulous service provided to me from the very start, through installation and beyond. Well done.
Bill Lovelock
, work completed
Recommended
First Class
Customer Service
Quality
Value
The fitters were a credit to Britelite. We used this company on recommendation from a friend and are extremely pleased with the service that we received and the quality of the workmanship. I would not hesitate to recommend this company.
melanieb
, work completed
Recommended
Beautiful Windows
Customer Service
Quality
Value
The fitting team were excellent, courteous, professional and did a very good job. Left everything clean and tidy. The Britelite windows look beautiful.
CMR403456950
, work completed
Recommended
Britelite, simply the best.
Customer Service
Quality
Value
Brite lite are an excellent company. I have used them several times and have always received good service. Their prices are very competitive. The staff are friendly and helpful and make you feel valued as a customer.
Mrs Holman
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I cannot speak to highly of this company. The sales manager did not push me to buy their products, listened to what I asked for and gave me the quote there and then. He did not blind me with science but explained what we would be getting and gave advice when asked. The installation was much quicker than we were advised which was great. The installer who did the work had to do the first day on his own as his assistant was dealing with a bereavement. I cannot speak to highly of him as he worked virtually all day without a break to complete as much a he could and returned the next day to finish. We were very pleased with the service and the quality of the product which was a front window and door.
chuffa
, work completed
Recommended
Britelite continue to please!
Customer Service
Quality
Value
Britelite installed windows and doors throughout our current home in Hastings after they successfully completed a similar task, including a conservatory, in our former home in Orpington. The professional approach and courtesy of all staff throughout these installations, the high standard of the product and overall value for money all mean that we have no reservations in recommending Britelite to anyone. Quite simply, Britelite does a very good job !
RFT Hastings
, work completed
Recommended
doors
Customer Service
Quality
Value
helpful and friendly staff with good communication at all times.
scooby
, work completed
Recommended
Very easy process and excellent customer service
Customer Service
Quality
Value
I was very happy with the service from start to finish. Everything was done in good time and the staff were very friendly and professional.
JoCo8a
, work completed
Recommended
Davenport, Richmond.
Customer Service
Quality
Value
Very efficient installation, very friendly fitters, Excellent job.
tropnevad
, work completed
Recommended
So quick & professional
Customer Service
Quality
Value
So quick! Straight in & straight to work. Thank you Britelite for treating my request with urgency. Very grateful the work was completed so quick & of such a high standard. Everyone in the office was so friendly & helpful. The workmen were so professional.
Poe333
, work completed
Recommended
TheChatfields 14/10/14
Customer Service
Quality
Value
The team we had were very good. Quick, efficient and really tidy, can't praise them enough. Felt they had worked together for a long time when in fact they had been together for only 2 months. Glass in back window awaiting replacement but its been arranged for 4th November.
doreen
, work completed
Recommended
SANDJ
Customer Service
Quality
Value
The fitters were excellent - friendly and polite. The installation was completed satisfactorily and the site was left clean and tidy. We have already recommended Britelite to family and friends.
GoldenSilence
, work completed
Recommended
New Conservatory
Customer Service
Quality
Value
Great team from the sales to installers. Chap was late to site to start the footings not his fault but he worked late and completed on time. The installers worked exceedingly hard and left everything clean and tidy.
Davepullin
, work completed
Recommended
Beautiful, new window
Customer Service
Quality
Value
I am very pleased with my new kitchen window, with the fan lights in the design that I had chosen. The kitchen looks a lot brighter and nice, even though the size of the window was not changed. The workers were very professional, worked well, fast and did an excellent job. They were nice people to have around.
Elza Maria, London
, work completed
Recommended
Perfect installation
Customer Service
Quality
Value
An excellent product and a superb installation. Everything that we dealt with was courteous and helpful and it was a pleasure dealing with them.
Alan, Kent
, work completed
Recommended
Very happy customer
Customer Service
Quality
Value
Great service from start to finish. Non-pushy salesman, excellent, hardworking, polite fitters. Best of all the windows & front door, I love them. Thank you Britelite.
Which? Trusted Traders Consumer
, work completed
Recommended
niclair
Customer Service
Quality
Value
l just had my composite door fitted by Britelite windows ,beautiful products ,very very please with fitters and services provided by the company,would strongly recommend to friends and others. M.G.N.
gmniclair
, work completed
Recommended
French doors
Customer Service
Quality
Value
From start to finish , from the sales rep to the fitters it was a pleasure to do business with this company, No hard sell and a sensible quote on the first visit , the fitters are first class and a credit to the company , I would recommend this company to anyone Thank You Britelite
Janehills1
, work completed
Recommended
Very Satisfied Customer.
Customer Service
Quality
Value
I have used Britelite on both my properties and they have just recently finished fitting my beautiful french doors, I could not be happier. I have used them numerous times and will continue to do so.
hippyhips
, work completed
Recommended
Top Marks
Customer Service
Quality
Value
We were very impressed with the whole service from beginning to end . The man who installed our door was great. Pleasant tidy and hard working , we couldn't ask for more . Mr & Mrs Clarke --Walthamstow
nobby43
, work completed
Recommended
I wished I used a different Company
Customer Service
Quality
Value
My installation of a 3 door bi-fold door and 4 windows, started 27th March and is still ongoing. Due to wrong design of window cills and the use of fitters who walked over unprotected worktops with work boots. Taking out bay support supports and not using any acrows causing cracks in the upstairs bay. Then leaving the installation full of dust and expanding foam and went . The HQ of Britelite didn't seem bothered or were unaware of the state we were in as they have not apologised.
Ernie11
, work completed
First rate job!
Customer Service
Quality
Value
This is the second home which Britelite have worked on for us! Great product and nice people to deal with. Would we recommend? Certainly!
Clive, East Sussex
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Professional company . They discussed all aspects of our conservatory build prior to starting. Once the build commenced, their tradesmen were hard working and polite and did a good job - quickly and with the minimum of fuss. We had a slight hitch with the underfloor heating and this was remedied swiftly and efficiently.
pam56
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I found this trader on the internet, and it seemed to have high ratings based on customer feedback. I've since used them to install a patio door in my dining room and a bathroom window. They did a great job. Their sales team are not pushy but very informative. Their pre-sale and post-sale service is great and I think they are good value.
Luscinia
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I chose Britelite as one of three companies to give a quotation for renewing our conservatory. Britelite has the best internet customer reviews, their sales rep was straightforward and did not use manipulative techniques to persuade us. The price was far better than the other two competitors, as a result we asked if they could quote for doing all the other windows in the house as well. the price was excellent and they carried out the work on time and to a high standard. All of their fitters were pleasant and courteous. They took trouble to please us. If I had any more windows I would employ them again.
coffin dodger
, work completed
Recommended