Endorsed by Which?

Britelite Windows Ltd

4.7

287 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 10:00–17:00
  • Sunday 10:00–16:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.

What we do

  • Glaziers

    • Sash windows
    • Double glazing installation
    • Aluminium Windows
    • Triple Glazing
    • UPVC Windows
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Conservatories

  • Roofers

    • Flat roofing
  • Verandas

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
287 reviews
Customer Service
4.7
Quality
4.7
Value
4.6
Sort by
Davenport, Richmond.
Customer Service
Quality
Value
Very efficient installation, very friendly fitters, Excellent job.
tropnevad Posted on 01/11/2014 , work completed 01/11/2014
So quick & professional
Customer Service
Quality
Value
So quick! Straight in & straight to work. Thank you Britelite for treating my request with urgency. Very grateful the work was completed so quick & of such a high standard. Everyone in the office was so friendly & helpful. The workmen were so professional.
Poe333 Posted on 01/11/2014 , work completed 01/11/2014
TheChatfields 14/10/14
Customer Service
Quality
Value
The team we had were very good. Quick, efficient and really tidy, can't praise them enough. Felt they had worked together for a long time when in fact they had been together for only 2 months. Glass in back window awaiting replacement but its been arranged for 4th November.
doreen Posted on 25/10/2014 , work completed 25/10/2014
SANDJ
Customer Service
Quality
Value
The fitters were excellent - friendly and polite. The installation was completed satisfactorily and the site was left clean and tidy. We have already recommended Britelite to family and friends.
GoldenSilence Posted on 24/09/2014 , work completed 24/09/2014
New Conservatory
Customer Service
Quality
Value
Great team from the sales to installers. Chap was late to site to start the footings not his fault but he worked late and completed on time. The installers worked exceedingly hard and left everything clean and tidy.
Davepullin Posted on 08/09/2014 , work completed 08/09/2014
Beautiful, new window
Customer Service
Quality
Value
I am very pleased with my new kitchen window, with the fan lights in the design that I had chosen. The kitchen looks a lot brighter and nice, even though the size of the window was not changed. The workers were very professional, worked well, fast and did an excellent job. They were nice people to have around.
Elza Maria, London Posted on 14/08/2014 , work completed 14/08/2014
Perfect installation
Customer Service
Quality
Value
An excellent product and a superb installation. Everything that we dealt with was courteous and helpful and it was a pleasure dealing with them.
Alan, Kent Posted on 28/07/2014 , work completed 28/07/2014
Very happy customer
Customer Service
Quality
Value
Great service from start to finish. Non-pushy salesman, excellent, hardworking, polite fitters. Best of all the windows & front door, I love them. Thank you Britelite.
Which? Trusted Traders Consumer Posted on 03/07/2014 , work completed 03/07/2014
niclair
Customer Service
Quality
Value
l just had my composite door fitted by Britelite windows ,beautiful products ,very very please with fitters and services provided by the company,would strongly recommend to friends and others. M.G.N.
gmniclair Posted on 23/06/2014 , work completed 23/06/2014
French doors
Customer Service
Quality
Value
From start to finish , from the sales rep to the fitters it was a pleasure to do business with this company, No hard sell and a sensible quote on the first visit , the fitters are first class and a credit to the company , I would recommend this company to anyone Thank You Britelite
Janehills1 Posted on 20/06/2014 , work completed 20/06/2014
Very Satisfied Customer.
Customer Service
Quality
Value
I have used Britelite on both my properties and they have just recently finished fitting my beautiful french doors, I could not be happier. I have used them numerous times and will continue to do so.
hippyhips Posted on 20/06/2014 , work completed 20/06/2014
Top Marks
Customer Service
Quality
Value
We were very impressed with the whole service from beginning to end . The man who installed our door was great. Pleasant tidy and hard working , we couldn't ask for more . Mr & Mrs Clarke --Walthamstow
nobby43 Posted on 20/06/2014 , work completed 20/06/2014
I wished I used a different Company
Customer Service
Quality
Value
My installation of a 3 door bi-fold door and 4 windows, started 27th March and is still ongoing. Due to wrong design of window cills and the use of fitters who walked over unprotected worktops with work boots. Taking out bay support supports and not using any acrows causing cracks in the upstairs bay. Then leaving the installation full of dust and expanding foam and went . The HQ of Britelite didn't seem bothered or were unaware of the state we were in as they have not apologised.
Ernie11 Posted on 02/06/2014 , work completed 02/06/2014
First rate job!
Customer Service
Quality
Value
This is the second home which Britelite have worked on for us! Great product and nice people to deal with. Would we recommend? Certainly!
Clive, East Sussex Posted on 13/08/2013 , work completed 13/08/2013
Which? Local Review
Customer Service
Quality
Value
Professional company . They discussed all aspects of our conservatory build prior to starting. Once the build commenced, their tradesmen were hard working and polite and did a good job - quickly and with the minimum of fuss. We had a slight hitch with the underfloor heating and this was remedied swiftly and efficiently.
pam56 Posted on 12/04/2012 , work completed 12/04/2012
Which? Local Review
Customer Service
Quality
Value
I found this trader on the internet, and it seemed to have high ratings based on customer feedback. I've since used them to install a patio door in my dining room and a bathroom window. They did a great job. Their sales team are not pushy but very informative. Their pre-sale and post-sale service is great and I think they are good value.
Luscinia Posted on 20/02/2011 , work completed 20/02/2011
Which? Local Review
Customer Service
Quality
Value
I chose Britelite as one of three companies to give a quotation for renewing our conservatory. Britelite has the best internet customer reviews, their sales rep was straightforward and did not use manipulative techniques to persuade us. The price was far better than the other two competitors, as a result we asked if they could quote for doing all the other windows in the house as well. the price was excellent and they carried out the work on time and to a high standard. All of their fitters were pleasant and courteous. They took trouble to please us. If I had any more windows I would employ them again.
coffin dodger Posted on 01/02/2011 , work completed 01/02/2011
Which? Local Review
Customer Service
Quality
Value
I had this company install several windows approximately 18 months ago. The service was excellent from the first enquiries to the final installation and clearing up. The men who did the work were polite and efficient and left the site tidy. Their website gives testimonials which echo my opinion. I would recommend them highly and intend to use them again.
Boudicaa Posted on 07/06/2010 , work completed 07/06/2010
Which? Local Review
Customer Service
Quality
Value
I ordered 3 external doors which were advertised as being on sale. The doors were installed in a day and the tradesmen were friendly and professional. All mess was cleared up before they left. My mother-in-law also had a conservatory fitted by this company and was happy. When the door started sticking a little, a workman arrived within two days and corrected the (settling in) problem. No problems since with either conservatory or doors.
SusanVDP Posted on 21/05/2010 , work completed 21/05/2010