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Endorsed by Which?
Britelite Windows Ltd
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–17:00
- Sunday 10:00–16:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.
What we do
Glaziers
- Sash windows
- Double glazing installation
- Aluminium Windows
- Triple Glazing
- UPVC Windows
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
Roofers
- Flat roofing
Verandas
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
295 reviews
Recommended
Recommended
by 94% of customers
Sort by
Another excellent installation from Britelite
Customer Service
Quality
Value
Again another excellent installation from Britelite. This is the third time we have used Britelite and are extremely happy with the price, product and staff we dealt with. Thank you!
Customer in Greater London
, work completed
Recommended
Double glazed windows and patio door
Customer Service
Quality
Value
Work done to exact specifications and budget. Really pleased with the work and would recommend Britelite.
Customer in Medway
, work completed
Recommended
Great work from Britelite
Customer Service
Quality
Value
I was lucky enough to get a team of workers from Britelite Maidstone to put a new roof and Lantern on my extension. They were so professional, efficient and clean in every aspect of the work. They worked cheerfully and politely in less than friendly weather and kept us informed at every stage. I have no hesitation in recommending them.
Customer in Kent
, work completed
Recommended
Great product, service & installation
Customer Service
Quality
Value
Excellent service from the salesman to the installation. No hard sell, salesman was professional and took his time to show and explain the products (windows). The installer worked all day non-stop and did a great job. Already received compliments from my neighbours. At the time of this review, my neighbours have ordered two windows from Britelite as they are very competitive on price compared to other, more well-known companies.
Stephanie
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Friendly workers, fast & tidy. Very happy with the service and the products!
Stephanie, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
The installer was polite and friendly, the installation was quick, neat and tidy. Very satisfied.
Susan, Kent
, work completed
Recommended
Pleased with installation
Customer Service
Quality
Value
Fitters arrived early. checked on where they would be working. Worked straight through without stopping until installation complete
Pauline
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent workers and cleaned up when finished.
Edna, Kent
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and efficient.
Which? Trusted Traders Consumer
, work completed
Recommended
Professional
Customer Service
Quality
Value
Approachable, efficient and professional. Communication open all the way through the process. Highly recommended.
H, Surrey
, work completed
Recommended
Fully satisfied
Customer Service
Quality
Value
Value for money, work exceeded my expectations.
Harry, Middlesex
, work completed
Recommended
None better
Customer Service
Quality
Value
Very happy with everything.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
Arrived on time and went straight to work, was friendly & professional. Cleaned area when he'd finished, you'd hardly knew he had been. I wouldn't hesitate to recommend Britelite to other people. Very happy with the work done.
Anthony, Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Highly delighted with service from all staff and love the new door.
Pauline, Kent
, work completed
Recommended
Good quality
Customer Service
Quality
Value
Replaced all my windows and doors. Lovely people, high quality work and minimum disruption. I would recommend to anyone.
RichardC
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
The installation team did a very good job, very professional and tidy. We are pleased with the service.
Alan, Kent
, work completed
Recommended
A very satisfactory experience
Customer Service
Quality
Value
The two men who did this work were very pleasant and friendly. They worked hard throughout both days and completed a noisy job in the most unobtrusive way possible. The two roofs were neat and well finished. They cleaned up afterwards and left the place as it was when they arrived. It was a very satisfactory experience and we would go to Britelite again.
P, Kent
, work completed
Recommended
installation very good and clean
Customer Service
Quality
Value
I had windows and door fitted. All finished to high standard. I would not hesitate to recommend them.
m s dartford
, work completed
Recommended
Fast and smooth
Customer Service
Quality
Value
The whole process (front and patio door) was smooth and painless. I would like to thank the installation man (I didn't get his name) - he was quick, tidy, polite and professional. I was very impressed. Thank you!
Anna HB
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
The service and professionalism from all the team members was excellent from start to finish. Thank you for a job well done.
Sally, Surrey
, work completed
Recommended
Good, then bad.
Customer Service
Quality
Value
We had 2 orders, the first was excellent, surveyed and installed very well. Tidy, helpful fitter, all good. The 2nd order was a disaster, delays, lack of communication, wrong size window and wrong openers installed. Extremely rude installer. Damage to kitchen floor. Delayed kitchen installation. Unclear how it can change so dramatically in 2 months!
Lynn, Kent
, work completed
Extremely pleased.
Customer Service
Quality
Value
The installation could not of gone better. Ian's skills and experience shone through. Ian was respectful of our property even made sure our rescue cat was safe from the road. Ian was meticulous in cleaning and tidying up. Extremely pleased.
Mick, East Sussex
, work completed
Recommended
My review
Customer Service
Quality
Value
Very neat and tidy.
Sheila, Kent
, work completed
Recommended
Good attention to detail
Customer Service
Quality
Value
The fitter, Nigel, was a pleasure to have installed our stable door. He was a very thorough worker with goo attention to detail. Nigel was tidy and efficient throughout. Britelite's customer service is second to none. Diane W. Lordswood. Kent.
Diane Wells
, work completed
Recommended
Great job
Customer Service
Quality
Value
Initially delayed by a day and then one fitter came and was only able to do two small windows and then had to leave!! Next day two fitters came and they worked solidly for 12 hours to get the job done on time. Can't praise them enough and recommend additional payment for their hard work and dedication. Overall a good experience from initial sale to surveyor to fitters. Manager went out of his way to replace cracked window.
Wood- Tonbridge
, work completed
Recommended