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Endorsed by Which?
Britelite Windows Ltd
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–17:00
- Sunday 10:00–16:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.
What we do
Glaziers
- Sash windows
- Double glazing installation
- Aluminium Windows
- Triple Glazing
- UPVC Windows
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
Roofers
- Flat roofing
Verandas
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
295 reviews
Recommended
Recommended
by 94% of customers
Sort by
My review
Customer Service
Quality
Value
Good product, helpful staff, no mess.
Geoffrey William John, Kent
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
All arrangement's went as planned for a new conservatory roof. The fitters were very pleasant and explained the construction as work progressed. When installation was completed the area was left tidy and we are very pleased with the finished product.
Jean, Kent
, work completed
Recommended
Excellent team - fabulous job.
Customer Service
Quality
Value
Base builder and brickwork team Jo Scott and Adam were considerate to our neighbours and our environment, especially our shared drive. Hard working, great timekeeping and conscientious. Work of an excellent standard. Frame and glazing team Rob and Tim were methodical, respectful, and again displayed a respectful and professional attitude all round. The conservatory is lovely.
Which? Trusted Traders Consumer
, work completed
Recommended
Fabulous job
Customer Service
Quality
Value
The whole experience from the initial visit, presentation and quote was excellent. Tim and Rob make an excellent team, on time, polite, professional and tidy. Thank you guys, I am very impressed with your work 2 days, amazing. I shall definitely recommend Britelite.
Frances, East Sussex
, work completed
Recommended
Satisfaction guaranteed
Customer Service
Quality
Value
We have used Britelite on two separate occasions now, and each time we have been more than satisfied with both the workmanship and the end product. we were very impressed with the professionalism of all members of staff, and we were made to feel important and not just another job number. We would thoroughly recommend Britelite Windows.
Jennifer, Surrey
, work completed
Recommended
Fantastic!
Customer Service
Quality
Value
Very efficient, friendly guys work carried out to a high standard. Wouldn't hesitate to use again.
Jennifer, Kent
, work completed
Recommended
Absolutely brilliant, clean, tidy, very polite men.
Customer Service
Quality
Value
Beautiful job, very polite, considerate, respectable men. Tidy workers.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Had a conservatory built. Staff friendly and worked in all weather's and cleaned up their mess. So good we have now had a replacement window and a porch built again excellent build quality and professional tradesmen. Office staff also helpful and kept us informed of schedule. Would recommend.
Mr S Hall
, work completed
Recommended
Very professional
Customer Service
Quality
Value
We have had Britelite 5 times to do work in our home. Every time the work has been carried out to a very high standard by friendly and professional workmen. We have already recommended them to other residents in our street and they seem very happy with their results.
Hilda, London
, work completed
Recommended
Fanatstic
Customer Service
Quality
Value
The whole experience with Britelite was excellent, from survey to installation. Thanks!
Smithy
, work completed
Recommended
Friendly and professional.
Customer Service
Quality
Value
Everything was done in a friendly, but professional manner. All their staff, from salesman, surveyor, electrician to installers knew their jobs. We have had no problems with the new conservatory.
William, Surrey
, work completed
Recommended
Quality service and finish.
Customer Service
Quality
Value
Having previously used Britelite for replacing a flat roof, we had no qualms in getting them back to replace windows and doors. Not only were they competitive on price, they "threw in" in triple glazing as well! Very satisfied.
Ralph, Kent
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
We are really pleased with our two new windows from Britelite and in fact are very pleased with past work from them (a conservatory). We would definitely use them again and certainly would recommend them. Great workers and as the title of this review says, in both cases an excellent job.
JohnW24
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
We recently had a new back door fitted and a blown double-glazed window replaced. We received first class service from the initial quote, the surveyor visit to measure up and the actual installation. This was followed up with a visit from Frank Bailey who wanted to check that the work had been done correctly and that we were happy with it. Excellent service all round.
Penny Ashley
, work completed
Recommended
Installed brilliant
Customer Service
Quality
Value
An excellent job done with no trouble. Why have double when you can have triple glazed windows?
B, Kent
, work completed
Recommended
Excellent work done professionally
Customer Service
Quality
Value
We took three quotes from three suppliers & Britelite Windows came out the best. Right price and the best windows we had in mind. The job was done professionally, completed on time with a great follow up after service. Thank you! Will definitely recommend Britelite.
Zahida, Surrey
, work completed
Recommended
total professional work!
Customer Service
Quality
Value
The work (flat roofs & conservatory) and the experience having Britelite has been excellent. Britelite had completed previous work, but these 2 pieces of work managed to be tied up together and was managed perfectly. The tradesmen who carried out the two pieces of work was fantastic and demonstrated pride in their work.
Marc, Kent
, work completed
Recommended
Brilliant work
Customer Service
Quality
Value
The service from Britelite was professional from start to finish. Everyone provided a brilliant service from the initial phone call right through to the final communication. Would highly recommend them.
Lisa, Kent
, work completed
Recommended
Hard working team
Customer Service
Quality
Value
The man worked well as a team, they were pleasant and friendly. Hard working
Shauna, Kent
, work completed
Recommended
Great team and fantastic job
Customer Service
Quality
Value
We had a conservatory installed by Britelite. A great team of builders and installers. They were friendly and made sure they kept the site as clean as possible. We had the building work done in January and the weather some days was really bad. This did not stop them from working and they battled through the elements. Very pleased with the work completed and would highly recommend them.
Gareth - Essex
, work completed
Recommended
highly recommended
Customer Service
Quality
Value
Highly recommended! From start to finish, provided an excellent service. The product is superb. The triple glazing they installed looks brilliant, a very high standard and it's so quiet now. Britelite exceeded our expectations and we would definitely use them again in future.
Martha, London
, work completed
Recommended
Excellent workmanship
Customer Service
Quality
Value
There is no hard sell, you are given a price and it does not change. The fitters are polite. The work is neat and tidy. Customer service is exemplary. I have used them three times now and would not use anyone else.
Reg, Kent
, work completed
Recommended
Brilliant job, prompt, professional
Customer Service
Quality
Value
Britelite were not our cheapest quote, but seemed to offer a trusted, honest site. We were not disappointed as they were clear, concise from start to finish, came on dates specified and completed work to a high standard. I would definitely recommend and use Britelite again.
Robert, Kent
, work completed
Recommended
Service
Customer Service
Quality
Value
Brilliant service, polite and professional staff. Kept us informed all the way through the process.
Mr Tomlin
, work completed
Recommended
Poor service
Customer Service
Quality
Value
Huge mistake answering the door to Britelite representative! We signed an agreement mid September 2017 and are still waiting for porch door/windows to be fitted. We are tired of the bad service, the director never around to speak to, cancelling appointments, leaving us waiting all day with no word why the fitter hasn't turned up to do the work, turning up to fit door/windows when we were on holiday, then when the fitter did turn up on the right day the product was made wrong, not returning phone calls/emails etc…..
Sharon B
, work completed