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Endorsed by Which?
Britelite Windows Ltd
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–17:00
- Sunday 10:00–16:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.
What we do
Glaziers
- Sash windows
- Double glazing installation
- Aluminium Windows
- Triple Glazing
- UPVC Windows
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
Roofers
- Flat roofing
Verandas
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
295 reviews
Recommended
Recommended
by 94% of customers
Sort by
Very happy
Customer Service
Quality
Value
From beginning to end it was all good. Very happy with value, finish & service.
Kim, Kent
, work completed
Recommended
Reliable company
Customer Service
Quality
Value
Britelite windows are good quality and their fitters are skilled and neat.
Michael, Kent
, work completed
Recommended
Fantastic service
Customer Service
Quality
Value
Brilliant service by Britelight. Sales manager was excellent. Advice & guidance given throughout the process. Installation - quick, clean & very happy with the new door.
Richard, Kent
, work completed
Recommended
Top quality service
Customer Service
Quality
Value
The service provided from start to finish was excellent. Especially the two workmen that came and fitted the new front door were brilliant, polite and hard working! Also extremely tidy (if only all trades people had this work ethic).
Mr Shapland - Surrey
, work completed
Recommended
Excellent Service and After-service
Customer Service
Quality
Value
We have been very pleased with all our dealings with Britelite and were very impressed with the quality of the work carried out be their fitters who were very polite and conscientious and cleaned up thoroughly after they left. After sales dealings have been as good as pre-sales.
David Francis
, work completed
Recommended
Excellent all round service, pleasure to do business with Britelite
Customer Service
Quality
Value
Everything was easy to do, from the initial enquiry through to the fitting of the five double glazed windows. The salesman, the surveyor and the fitters were all knowledgeable and friendly. Everything was covered with dust sheets and the fitters hoovered throughout. You wouldn't have known we'd had work done
Mrs Mustard
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
The fitters turned up at my house on the exact date and time they said they would and the work was done to a very professional standard. Very pleased.
Keith, Hampshire
, work completed
Recommended
Flat Roof
Customer Service
Quality
Value
Mark came out to survey and gave a very good price without being pushy, so we ordered the new roof for both the garage and single storey extension. Adam and Paul came to actually do the work and they were very good. The first day was bitterly cold, and the second day they had to fit their work in between showers. Both roofs were done in the 2 days as estimated, and to an excellent standard, despite the weather. They also made a good job of clearing up after all the work. I would have no hesitation in recommending Britelite.
Richard
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Great experience from start to the end, fast and professional. Would definitely recommend.
Kapka, West Sussex
, work completed
Recommended
Installation of triple glazed windows to front of house
Customer Service
Quality
Value
Very happy with the whole process, through consultation, survey for the installation, and finally the fitting of the windows.
Dr Marks
, work completed
Recommended
They did a very professional job.
Customer Service
Quality
Value
Very impressed with their work and would use them again and would recommend them to anyone.
Kevin, Berkshire
, work completed
Recommended
Excellent company
Customer Service
Quality
Value
The whole process was first rate throughout. The fitting teams were professional and polite and the products fitted looked excellent. I would always recommend Britelite to everyone.
Nigel, Kent
, work completed
Recommended
Happy customer
Customer Service
Quality
Value
We had a new back door, adjacent window and new frame fitted. Very reasonable price, very good workers, polite and tidy and ensured that they cleaned up very well. All in all, we are very pleased with the job. Mr Balaam of Gillingham.
Karen H
, work completed
Recommended
Replacement windows
Customer Service
Quality
Value
Very pleased with the service overall. Nigel Roberts, who fitted the Windows, was a very polite and respectful man and I would request him again when I have my other Windows replaced. L Meaney, Rainham, Kent
L Meaney, Rainham
, work completed
Recommended
A pleasure to do business with.
Customer Service
Quality
Value
Excellent from start to finish. No high pressure sale. Quality product. Excellent installation.
David, Kent
, work completed
Recommended
Good work, good team
Customer Service
Quality
Value
From initial enquiry to completion of the job was done quickly and effectively. Everyone we spoke to explained every step of the process. The fitting team explained what they were doing, any problems they encountered. They also cleaned up the site before leaving. We were very happy with the job, and are delighted with the finished article.
Steve P
, work completed
Recommended
Excellent job - great results
Customer Service
Quality
Value
Extremely pleasant and helpful salesman, fitters very efficient and stayed longer to finish in one day instead of two (as estimated). Replacement roof lives up to expectations - and more - in every respect. We now use the room more throughout the year as it is quieter, warmer in winter, cooler in summer and brighter - without glare. We almost feel like we're sitting in the garden!
Vivien, Middlesex
, work completed
Recommended
Very professional and friendly job
Customer Service
Quality
Value
From first contact to the finished job they were fantastic. Arrived always on time and always at the end of working day they cleared away the mess A fantastic conservatory.
Barbara, Kent
, work completed
Recommended
Great as always
Customer Service
Quality
Value
This is the third house we have used Britelite. Over time we have had windows barge boards guttering & now a conservatory installed. Excellent work, men very polite always leave place clean each day. Happy to discuss the work. Real team ethic. Office staff very helpful. Call back when they say they will. Stick to their guarantee and happily come back if such as we have bifold doors that need altering.
Frances, Kent
, work completed
Recommended
Replacement Windows
Customer Service
Quality
Value
I can speak most highly of the service provided by Britelite. The sales rep Mr. J.Mcnally gave a splendid resume of the product without in any way being pushy and Mr. S.Mullet, when measuring our windows gave us much appreciated advice which we were pleased to accept. Nigel, the fitter, was extremely efficient, conscientious and polite and worked tirelessly throughout.He was meticulously neat and tidy and if we have the rest of our windows done,which is probable, we will ask for him to do the work. The windows are of the highest quality and we can recommend Britelite with confidence. J CATCHPOLE, BRIGHTON
Catchpole
, work completed
Recommended
Fantastic job
Customer Service
Quality
Value
I found Britelite very professional and extremely helpful from the moment from providing answers to all our queries, the quality of the product (door) was very good and I am very pleased with it. The guys who installed the door were excellent and cleaned up any mess.
Linda, Kent
, work completed
Recommended
Excellent quality
Customer Service
Quality
Value
The fitters were very efficient, didn't take as long as predicted and cleaned up well when finished. The quality and finish is excellent and the house was much warmer over the winter.
Julie, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Excellent workmanship, friendly clean and tidy workman could not fault them.
Barrie, Kent
, work completed
Recommended
Replacement windows
Customer Service
Quality
Value
The installation team Mark and Neil, worked very well as a team, they were very pleasant, helpful, neat, tidy and clean, and very considerate. They could not be faulted! Mr B of Herne Bay
SJB100
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
They did the work quickly and very efficiently and were very prompt and polite. I am extremely happy with my new conservatory. Excellent work.
Brenda, Kent
, work completed
Recommended