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Endorsed by Which?
Britelite Windows Ltd
Opening Hours
Today - 10:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 10:00–17:00
- Sunday 10:00–16:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Britelite Home Improvements has been transforming homes across the South East for over 50 years. From our roots in Maidstone to becoming a trusted name in windows, doors and conservatories, we’re known for quality, honesty and great customer service — proudly endorsed by Which? Trusted Traders.
What we do
Glaziers
- Sash windows
- Double glazing installation
- Aluminium Windows
- Triple Glazing
- UPVC Windows
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
Roofers
- Flat roofing
Verandas
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
326 reviews
Recommended
Recommended
by 94% of customers
Sort by
New roof light install
Customer Service
Quality
Value
Very happy with Britelite from quotation to completion- the fitters, Adam & Paul were very professional while carrying out the works. Would use Britelite again for any future works!
Customer in Greater London
, work completed
Recommended
Professional and Efficient Service and Great Quality Products
Customer Service
Quality
Value
We used Britelite's Roofline Department to install replacement guttering and downpipes all round. We chose Britelite as we had used them before and were very pleased with their work on that occasion. A negotiated price was agreed after it was determined that scaffolding would be required and the work was conducted on time by friendly and efficient installers. We were very pleased with every aspect of the professional service from start to finish and we were also reassured by the quality of products, installation and the standard of aftercare should it be required.
Customer in Kent
, work completed
Recommended
Great service
Customer Service
Quality
Value
I found Britelite to be a great company to deal with. The salesman was honest,friendly but businesslike. He asked exactly what I wanted, then gave me a price. No messing about. The fitter came on time, worked hard all day taking old door out on his own. He was pleasant , but didn’t keep stopping to chat. He cleaned up after himself and left everything well finished off. I was very pleased with the whole process. I would be happy to recommend this company to friends or relatives.
Customer in Kent
, work completed
Recommended
Great
Customer Service
Quality
Value
Josh and Ernest are very good installation fitters, got on with the job in a professional manner. Well done.
Customer in Kent
, work completed
Recommended
Fantastic company to use for Windows and Doors
Customer Service
Quality
Value
I have used Britelite for a number of years now. I’ve had four doors and 3 windows installed by them so far, I cannot recommend them enough. They are so good and quick from first initial contact
Customer in Greater London
, work completed
Recommended
Great work.
Customer Service
Quality
Value
The installation was carried out to a very high standard with minimum disturbance and mess. Excellent service.
Customer in Greater London
, work completed
Recommended
Efficient and quality
Customer Service
Quality
Value
Peter was very helpful to begin with to choose the right windows and doors. Then the installation team was brilliant, very knowledgeable and the work was completed efficiently.
Customer in Greater London
, work completed
Recommended
Conservatory top
Customer Service
Quality
Value
Excellent professional job. Delighted with the finished work. All staff were friendly and helpful and gave quick responses to any queries. After the recent heavy downpours and high winds it was a great relief not to have to worry about the kitchen roof. Thank you!
Customer in Greater London
, work completed
Recommended
Britelite front door
The process from start to finish was very professional. I had one glitch. as I did not get a call to organise the survey, I called Britelite and this was immediately resolved. The guy that came to do the survey was happy to answer any questions. The installer who fitted the door was a happy polite, patient guy and also happy to answer a couple of questions. The installer cleaned any debris away, leaving a tidy neat professional job.
Customer in Greater London
(Reviewer did not use service)
Recommended
Guttering Installation - Professional Service and Quality Products
Customer Service
Quality
Value
Very pleased with the professional service from start to finish. We are reassured by the quality of products and installation, and the standard of aftercare should it be required.
Customer in Kent
, work completed
Recommended
New windows
Customer Service
Quality
Value
Friendly staff, clean, tidy and good quality work. I actually ended up booking more work with the same company a few months later.
Customer in Greater London
, work completed
Recommended
Soffit, Facia and guttering
Customer Service
Quality
Value
All went smoothly. Scaffolding wasn't up any longer than necessary. All works took a day and half. Clean and tidy.
Customer in Kent
, work completed
Recommended
Great work
Phil arrived on time and worked efficiently. I'm very pleased with the results and I wouldn’t hesitate to use him again. Very neat, clean job.
Customer in Kent
(Reviewer did not use service)
Recommended
Satisfied Customer
Customer Service
Quality
Value
Britelite replaced 5 windows plus a door in our terraced Georgian house. Some delays but overall carried out work to a good standard and efficiently. Very satisfied with the product and installation. Competitive price.
Customer in Brighton and Hove
, work completed
Recommended
Installation of patio door
Customer Service
Quality
Value
Engineer was very efficient, polite and made a good job. The patio doors are well made, fit well and were good value for money. I would use them again
Customer in Kent
, work completed
Recommended
Recommend
Customer Service
Quality
Value
This was our 3rd time using Britelite for our doors and windows. We were even lucky enough to have worked with designer Tim on each occasion. Can’t recommend Mr Sansom enough.
Customer in Kent
, work completed
Recommended
Home Window installation
Customer Service
Quality
Value
The Installation of windows and doors was completed in stages with nothing left out of place for longer than half a day. All windows and doors were replaced over the estimated timescale, on completion of the installation I was shown around each installation in turn and checked quality and finish. All work was good and any questions answered or any problem rectified on the spot. great work, great finish and good price.
Customer in East Sussex
, work completed
Recommended
Quality replacement of Windows and French Doors
Customer Service
Quality
Value
The installation of 8 windows (including two large bay windows) and French Doors was in a Brighton rental property. It was completed on time perfectly, and the completed job looks great
Customer in Brighton and Hove
, work completed
Recommended
Very happy!
Customer Service
Quality
Value
Britelite were thoroughly professional throughout. The sales team were knowledgeable, helpful, and responded quickly to any questions. The installers were great, working very efficiently, cleanly and meticulously with a smile. I'm delighted with my conservatory!.
Customer in Greater London
, work completed
Recommended
Britelite
Customer Service
Quality
Value
The whole process from start to finish was smooth. Excellent installation team, Mark, Jai and spence were efficient, friendly knowledgeable and very skilled in all aspects of work. They were a joy to have in our house and would gladly recommend to friends and family.
Customer in Greater London
, work completed
Recommended
Great windows and fascias
Customer Service
Quality
Value
The product is first class. The fitters were considerate and courteous. We were kept informed throughout the process. The works were kept clean and tidy and all waste was taken away for recycling. A first class service from the whole company. "
Customer in Kent
, work completed
Recommended
Good window fitting
Customer Service
Quality
Value
Good experience from start to finish. Ray was a helpful and honest sales rep. The surveyor was quick and respectful. Jim & Jack who installed the windows were professional and friendly. There was a change in the install time line but i was kept informed the whole time.
Customer in Greater London
, work completed
Recommended
Nice job
Customer Service
Quality
Value
Very good service. Fixed price for everything unlike competitors who don’t. Nice company to deal with. Would use again.
Customer in Essex
, work completed
Recommended
Great solid conservatory roof replacement
Customer Service
Quality
Value
Professional work. High quality workmanship and product. Very pleased about the overall quality of the work. Thank you.
Customer in Greater London
, work completed
Recommended
Conservatory roof transformed
Customer Service
Quality
Value
Britelite organised everything. The original meet was informative and answered all questions. The Scaffold team, roof installers, electrician and plasterers were all very professional and had worked together before. The transition was seamless. The ultraframe Livin insulated roof has transformed our conservatory into a new room.
Customer in Kent
, work completed
Recommended