Britelite Windows Ltd

We had a new conservatory. Britelite staff were professional and courteous from beginning to end. There was a problem with the planning but we were kept fully informed and the issue resolved. They kept in touch with us and were friendly and left the site clean and tidy. We would have no hesitation in recommending them.

Work was carried out on the agreed date, fitters were very professional and cleared up when work was finished.

From our first contact with Britelite, until completion we received good service, regular updates and the work was completed to a high standard. I am delighted with the new improved kerb appeal for our house. It was completed to the specified budget and exactly on schedule.

James, John and Liam were friendly and professional. Site was kept tidy and James kept me updated. Job looks good.

Arrived on time and finished to schedule. Friendly customer service and windows fitted to a good quality.

A great allround service. The estimate was completed on time, and the work schedule agreed. The work was finished to the agreed timing, and a very clean site was maintained. The scafolders also woked to the agreed schedule. All materials arrived at the start, so that no time was lost. An excellent job from start to finish.

I’m not sure which part of the work I am reviewing, as we’ve had a lot done by them, so I will leave a review for the windows & doors. Overall the work was really good, no problems with the installation of the back door & kitchen window. The man was really good. With regard to the other windows & front door, the work was good, appeared a tad rushed. We had to call them back a couple of times, and they sent someone out. The last man who came to look at the front door etc was very good, he knew his stuff. We will use Britelite again as the end result is very very good. Our home looks lovely.

We had two new windows fitted. The cost of the work was competitive and was completed quickly. Throughout the process, from first contact with your representative through to the survey stage and the final fitting of the product, we were very impressed with Britelite's competence. In particular, the fitting of the windows was undertaken in an efficient and tidy manner, so we are very happy with the resulting improvements to our property. We would, therefore, highly recommend Britelite Windows.

Completely happy with everything from start to finish, professional workmen, would definitely use again. Would recommend without hesitation.

The whole process from site visit to discuss our requirements and price, to installation of several windows and door was very straightforward. The operative kept to the appointment and carried out the work quickly and to a high standard. We were pleased with the quality of the product and the price. We would recommend this firm.

I had my double glazed windows replaced to triple glazing, the order was done by Cliff, a sales professional in Britelite. The installation was done to a high standard, scratched windows (during manufacturing) were all replaced. Well done!

The Installation was effected in an efficient and professional manner by the two installers with the minimum fuss and disruption. The whole project from start to finish was undertaken and completed in an exemplary manner by all the parties involved, both administratively and hands on. Thank you.

The installation surveys and pre- installation work was a very smooth process. Supplier advised timelines and kept to appointments. The installation team were good and kept things as clean as possible. There was a slight delay in finishing but the central office advised us of this as soon as it became apparent (was only a matter of days except for electrician due to other commitments) Product installation has been well done and snagging fault was rectified within days of being advised. Very satisfied with the quality of the product.

Very happy with overall process. The Installation team were very polite and left the place clean and tidy.

The installation process has been excellent. I am impressed by the quality and the speed of the actual installation.

Stress free & everything explained in advance. All unforeseen problems dealt with promptly. The lads left the place clean, tidy & were polite. The replacement roof and roof window has been tested numerous times with some torrential rain and it's all working as it should . I was hesitant at first because I had cheaper quotes . But you pay cheap you pay twice . I'm glad I went with brightlite now.

We ordered a replacement window for the room above our rather large conservatory. Ordering, date of fitting and all relevant paper work was organised very professionally and competently by Brightlite windows. We did realise it was a challenge as access was difficult and the window had to be fitted from the outside. A very helpful and pleasant fitter turned up initially on his own and spent a couple of hours attempting to get the window up the stairs. Despite his well humoured efforts this turned out to be impossible. Once this was realised, a few days later, two highly competent and very experienced fitters arrived with our new window (in pieces as it was too heavy to lift when glazed). They were faced with the challenge of lifting this window up to the bedroom over the conservatory roof, no mean feat but achieved with notable patience, good humour and admirable professionalism. I highly recommend Brightlite; I have several of their excellent windows and each stage from ordering to fitting has been the very best possible; 5* service at every point.

Absolutely delighted with the outcome. Every stage was well organised and the contract ran like clockwork. I'm a retired Chartered Surveyor and I have been impressed with Britelite from beginning to end. The ultraframe conservatory roof system is well thought out and everything fits. The components arrived in 58 wrapped and numbered packages. Well done Britelite.

I am very happy with the quality of the windows. The design process was very easy at a competitive price. There were some hiccups at installation but after I raised my concerns they started to seek my approval. Happy with my choice.

We have used Britelite consistently since the 1980's. The products are excellent quality, and if we have needed any maintenance, they are responsive and we have always been able to call them back to remedy without any fuss or trouble. We recently had our shed roof replaced, and once the order was placed we were kept informed continually of how the order and was progressing. Once the roof parts were ready an installation date was promptly agreed. The roof fitters turned up on time, they were polite, kept us informed of how they replacement was progressing and invited us to regularly check how they were doing during the day. If we had any concerns/questions they were answered/ dealt with immediately. Once the job was completed they cleaned up and left everything tidy and the price agreed was the price paid. Shortly afterwards we received our guarantees in case anything needs attention in the future.

Fitters were very helpful and efficient.

We had our flat roof on the extension removed and replaced along with the old guttering. We were originally told it would take three days (weather permitting) to complete but all works were completed by 11am on the 3rd day. The whole thing also came in on budget. The team were courteous, clean and tidy in their work and I was kept informed of progress and consulted about finish preferences. There were no problems or issues at all throughout the entire process. Alli n all very satisfied with the whole experience.

I was apprehensive about using a company I had not used before and did not know anyone who had. I had endless questions and took some time to make a final decision! In my opinion replacing an existing conservatory roof is a very specialist project and I could not afford to choose the wrong company. I am now pleased to say I am delighted with my replacement Livin roof. Every aspect of the project was first class. From Sales, Survey, Roof removal to the final electrics. Each team at every stage were prompt, hardworking, professional and completed their work on schedule – totally, cleaning up the whole area after their work. I do not have a single negative comment. The work defiantly exceeded my expectations. Thank you

The chap who fitted my new door was fabulous. On time, friendly, hardworking & constantly kept me updated on progress of the fitting. I love my new door. Thank you!