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Endorsed by Which?
Bronte Stairlifts Limited
Opening Hours
Today - 08:00–18:00
- Monday 08:00–18:00
- Tuesday 08:00–18:00
- Wednesday 08:00–18:00
- Thursday 08:00–18:00
- Friday 08:00–18:00
- Saturday 08:00–18:00
- Sunday 08:00–18:00
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
Organisations and Awards
About
Welcome to Bronte Stairlifts.
Bronte Stairlifts Limited is a Keighley based company established in 2016, started due to the frustration of an industry with frequent stories of ridiculous prices, empty promises and terrible customer service. From there we started with the idea of offering a professional service, but with a friendly manner, honest prices, and offering a customer service as if it was fitted for a friend or family member. Our straight and curved Stairlift solutions are personalised to meet the unique requirements of individual customers. The ultimate goal is to help you stay independent and safe in your home.
We also offer rental, servicing and emergency breakdown repair.
Presently, we cover areas up to the Scottish Borders down to the Northern Midlands. To receive our services beyond this, do give us a call, we’ll deal with any queries promptly.
What we do
Disability and mobility
- Stairlifts
- Home adaptations
- Disabled Lifts
- Stairlift Engineers
More Services
- stairlift repair
- stairlift maintenance
- stairlift rental
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
5.0
86 reviews
Recommended
Recommended
by 100% of customers
Sort by
Fantastic 5* service
Customer Service
Quality
Value
I can’t praise Bronte Stairlifts highly enough. Their service was first class and their prices so very reasonable. I called them on Bank Holiday Monday. Ben visited the next day and the stairlift was fitted on Thursday the same week. Ben arrived at the time he said he would and there was no disruption. Ben did a fantastic job of cleaning up after himself both inside and outside where he’d had to saw some wood outside. We had to call them a few weeks later because the stairlift stopped working. They were there within 15 minutes to repair it. Wow. How’s that for service! When we had to have the stairlift removed they came within 2 days of me contacting them to remove it. Again there was no disruption and no mess. What a fantastic service we experienced. Definitely worthy of 5*
Sue Yorks
, work completed
Recommended
Really great, fast service
Customer Service
Quality
Value
I was very impressed that we went from quote to installation in nine days. The work was carried out to an excellent standard and the way the stairlift worked was fully explained. The staff in the office were also extremely helpful. Highly recommended.
tribpot
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent service, couldn't have been better.
Pat, Derbyshire
, work completed
Recommended
Professional & polite
Customer Service
Quality
Value
Professional polite & tidy. Informed on process. Fitted stair lift & good explanation to elderly people on the workings. Nothing too much trouble. No mess & only took 2 hours. Very pleased.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
We received excellent service from start to finish from nice people who are easy to deal with. It was no problem to them that for various reasons we had to delay installation, because of delaying several times we offered to pay a deposit but were told it was not necessary, when we were finally ready for installation Ben arrived at a time to suit us and fitted the stairlift with no fuss or mess, we bought a reconditioned unit which we thought was a very reasonably priced, it would actually be hard to tell it isn’t brand new and we are delighted with it, it will make a massive difference to my wife, the stairs had become a big problem and now she has some freedom back. I would recommend Bronte Stairlifts without any hesitation.
Kathryn
, work completed
Recommended
Highly recommended. Fast, efficient service.
Customer Service
Quality
Value
We booked a Curved Stairlift with "Bronte". They offered a good price and are in Which Trusted Traders. They did it very quickly and efficiently. They were all excellent and very helpful from the beginning. We would highly recommend them. We are very pleased with it and has made a big difference & a lot easier for us.
John, Lancashire
, work completed
Recommended
Job well done
Customer Service
Quality
Value
Prompt, professional, courteous. Job well done.
Joan, South Yorkshire
, work completed
Recommended
Highly recommended, fast, efficient service
Customer Service
Quality
Value
We would recommend them very highly. Stairlift was required urgently. It was fitted 36 hours after first phone call. Highly competitive price plus 24 hour/7 days a week breakdown service. Impressive service and communication.
David, West Yorkshire
, work completed
Recommended
World class
Customer Service
Quality
Value
Bronte Stairlifts are a 'World Class' company. Excellent price and excellent installation! Way exceeded my expectations.
Mary, Merseyside
, work completed
Recommended
Brilliant Service
Customer Service
Quality
Value
Ben came and did a survey and arranged to fit the stairlift a few days later, he came when he promised and even gave me a courtesy call to tell me he would be a few minutes late which was not a problem.He and his mate fitted the stairlift and cleaned up after themselves, he gave me demo and made sure I was satisfied, all in all a very professional service I would have no hesitation in recommending this company to anyone. Thanks for helping me give my wife her life back.
Martin Goodall
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Excellent service, excellent price. Very pleased with stairlift.
Janette, South Yorkshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very good, excellent service, clean & polite.
David, West Yorkshire
, work completed
Recommended
Top Class Service
Customer Service
Quality
Value
Absolutely great company. Very prompt and good communication. Ben was very polite and couldn't have been more helpful. Would recommend them to anyone needing a stairlift.
Barbara, Derbyshire
, work completed
Recommended
An Absolute God Send
Customer Service
Quality
Value
Initially my mum's chairlift broke and we were desperate to get it repaired. When we rang Bronte Stairlifts, Katy answered the phone. Polite, courteous and very professional but above all sensitive to our needs. Ben, the engineer came and fixed the lift. He spent many hours repairing whilst he did this he explained, reassured and was polite. So grateful for not only the excellent service but also the human touch they gave, thank you.
Uma, West Yorkshire
, work completed
Recommended
Wonderful, quick, experienced everything
Customer Service
Quality
Value
Helpful on the phone. Quick response. Smart young men. Problem sorted quickly. Will recommend to my carer.
Valerie, West Yorkshire
, work completed
Recommended
Wonderful, quick, experienced everything
Customer Service
Quality
Value
Helpful on the phone. Quick response. Smart young men. Problem sorted quickly. Will recommend to my carer.
Valerie, West Yorkshire
, work completed
Recommended
Stairlift for my mum
Customer Service
Quality
Value
We arranged 11am and Ben got to the house at 11am. his work was 1st rate and he completed it in no time. Very good at showing my Mum how to use it. Would highly recommend.
Robert, Nottinghamshire
, work completed
Recommended
Excellent/prompt and professional
Customer Service
Quality
Value
Reliable, courteous and professional service from day 1.
Barry, West Yorkshire
, work completed
Recommended
Five star
Customer Service
Quality
Value
Ben and his wife were very helpful and pleasant, and our stairlift was installed quickly and efficiently. We had to move some pictures from the wall and Ben offered to put them back higher up. Our stairlift has made a big difference to our lives and I would not hesitate to recommend Bronte Stairlifts.
Sandra, West Yorkshire
, work completed
Recommended
Bronte Stairlifts / Top notch
Customer Service
Quality
Value
Everything about Bronte Stairlifts was great could not be better. john from Halifax
fernlee
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Very quick & efficient on repairing my stairlift. Very happy with the service.
John, West Yorkshire
, work completed
Recommended
Good job and prompt.
Customer Service
Quality
Value
Second lift provided by Ben. Had helped greatly with assisting my wife up stairs. Well done.
David, Derbyshire
, work completed
Recommended
Excellent & efficient
Customer Service
Quality
Value
The service is excellent always prompt & most importantly friendly & honest.
Joan, Lancashire
, work completed
Recommended
Best Thing I Ever Bought!
Customer Service
Quality
Value
Excellent! This is the best thing I ever bought, I couldn't live without it! I am very happy with it and have had no problems.
Which? Trusted Traders Consumer
, work completed
Recommended
Exceptional service
Customer Service
Quality
Value
Would definitely recommend him. He did a brilliant job. Nothing was too much trouble and couldn't fault him. Excellent.
Paul, Derbyshire
, work completed
Recommended