Endorsed by Which?

Bronte Stairlifts Limited

5.0

86 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 08:00–18:00

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020
Apr 2019

About

Welcome to Bronte Stairlifts.

Bronte Stairlifts Limited is a Keighley based company established in 2016, started due to the frustration of an industry with frequent stories of ridiculous prices, empty promises and terrible customer service. From there we started with the idea of offering a professional service, but with a friendly manner, honest prices, and offering a customer service as if it was fitted for a friend or family member. Our straight and curved Stairlift solutions are personalised to meet the unique requirements of individual customers. The ultimate goal is to help you stay independent and safe in your home.

We also offer rental, servicing and emergency breakdown repair.

Presently, we cover areas up to the Scottish Borders down to the Northern Midlands. To receive our services beyond this, do give us a call, we’ll deal with any queries promptly.

What we do

  • Disability and mobility

    • Stairlifts
    • Home adaptations
    • Disabled Lifts
    • Stairlift Engineers
  • More Services

    • stairlift repair
    • stairlift maintenance
    • stairlift rental

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
86 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Wonder Company
Customer Service
Quality
Value
This company is amazing! Their service is excellent, their prices are fantastic and their customer service is beyond expectations. Ben came to fit my mothers stair lift and he was great. He immediately put my mum at ease and nothing seemed too much trouble. It took a couple of hours to fit the stair lift and then Ben explained everything to my parents. He was very thorough and seemed to cover every detail. When he was leaving I wondered why he was taking such a long tome to leave....... when I looked outside, there he is on his hands and knees sweeping up the tiny filings from when he cut the rail bar. The weather was appalling and I thought "what a star". He has really impressed us all. Thank you Ben, top quality!
Dawn Earl Posted on 13/02/2018 , work completed 13/02/2018
Great, thank you
Customer Service
Quality
Value
Trader was very efficient and helpful
pitbar Posted on 15/01/2018 , work completed 15/01/2018
Job done well
Customer Service
Quality
Value
A good job, and fitted expertly by a courteous, helpful young man.
Which? Trusted Traders Consumer Posted on 05/12/2017 , work completed 05/12/2017
Great job
Customer Service
Quality
Value
Brilliant job, done quickly and professionally. They went beyond the job offering a rental service I hadn't considered, which was much better for my needs.
Susan, Derbyshire Posted on 14/11/2017 , work completed 14/11/2017
Brilliant plus
Customer Service
Quality
Value
Very good and helpful, would recommend to other people.
Jean, West Yorkshire Posted on 06/11/2017 , work completed 06/11/2017
Bronte Stairlifts
Customer Service
Quality
Value
Came on time to give quote, came next day to fit lift, working as required to date. Very pleasant representative who gave a fist class service and would recommend to anyone.
Barrie Armytage Posted on 27/10/2017 , work completed 27/10/2017
Excellent service
Customer Service
Quality
Value
From the initial phone call, the service was excellent. Ben was charming and a very clean workman.
Gerard, Lancashire Posted on 27/10/2017 , work completed 27/10/2017
My review
Customer Service
Quality
Value
Very pleasant and efficient. Have recommended to friends. Appliance is great.
Joan, South Yorkshire Posted on 26/10/2017 , work completed 26/10/2017
My review
Customer Service
Quality
Value
Ben arrived at time given. Did the job quietly and cleanly. Would definitely recommend them.
Margaret, West Yorkshire Posted on 12/10/2017 , work completed 12/10/2017
Brilliant services
Customer Service
Quality
Value
Great staff. Very professional. Great value and quality staff.
Keith, South Yorkshire Posted on 09/10/2017 , work completed 09/10/2017
Unbeatable
Customer Service
Quality
Value
Bronte impressively met our sudden need for a stair-lift with the utmost speed and efficiency in a friendly and helpful manner and at very reasonable cost, we would unreservedly recommend them to others.
Kenneth, West Yorkshire Posted on 20/09/2017 , work completed 20/09/2017
My review
Customer Service
Quality
Value
Very good communication, quick installation from first contact.
Geoffrey, Cumbria Posted on 13/09/2017 , work completed 13/09/2017
First class job
Customer Service
Quality
Value
This was my first time using Bronte Stairlifts and I wouldn't hesitate in recommending them to anyone. The engineer was prompt and professional and gave lots of advice. Having phoned around to other companies the prices quoted were in some cases over three times the price with Bronte, they even take card payment together with a full receipt for work carried out.
Patrick, South Yorkshire Posted on 29/08/2017 , work completed 29/08/2017
Excellent Service
Customer Service
Quality
Value
Prompt service, engineer was very professional and fast! Unit supplied was almost new and works perfectly. Instructions given were excellent. All in all would and will recommend highly. Priced to sell!
Anthony, Derbyshire Posted on 18/08/2017 , work completed 18/08/2017
Fantastic
Customer Service
Quality
Value
Highly recommended. Fast, friendly service.
Mary, West Yorkshire Posted on 11/08/2017 , work completed 11/08/2017
Yes.
Customer Service
Quality
Value
Very helpful. Told me how to use chairlift.
David, South Yorkshire Posted on 09/08/2017 , work completed 09/08/2017
My review
Customer Service
Quality
Value
Prompt/Helpful/Efficient
John, Cheshire Posted on 04/08/2017 , work completed 04/08/2017
I'm going up,I'm going down,I'm going up......ooh lovely.
Customer Service
Quality
Value
An impeccable service from initial phone enquirer Monday morning. Out to talk to us that day!! Had seen previous reviews so felt secure in using. He could have booked us on the Wednesday but we wanted to get a new carpet down. Last minute phone call to carpets direct by some miracle got us a fitter and carpet on Wednesday. The lovely Ben was here at 10 this morning and worked his magic...not a bit of mess...I'm looking forward to using all my house now. Those stairs and my COPD had us looking for a bungalow....we love this neighbourhood and now we can stay.
Debs Sheerin Posted on 03/08/2017 , work completed 03/08/2017
Brilliant job
Customer Service
Quality
Value
Excellent communications from getting in touch to finish. Professional, courteous, and everything was left clean and tidy. Would highly recommend Bronte Stairlifts.
Mark, West Yorkshire Posted on 02/08/2017 , work completed 02/08/2017
FITTING OF STAIRLIFTS
Customer Service
Quality
Value
Ben today fitted stairlifts in my home. I found him to be very professional and competent In what he does. Nothing was too much for him, and I certainly would highly recommend him. Great service A+++++ Thank you Ben. Mrs. Whiteley
MaureenPippin Posted on 18/07/2017 , work completed 18/07/2017
Brilliant Work
Customer Service
Quality
Value
Prompt and efficient service. Will certainly recommend this firm.
Carol, Lancashire Posted on 28/06/2017 , work completed 28/06/2017
Prompt, efficient, professional
Customer Service
Quality
Value
Ben from Bronte Stairlifts came to fit my stairlift, he was very helpful, friendly, on time, came out of hours and in my opinion went over and above his duties to make sure I was happy with my stairlift. I would definitely recommend this company.
Hilda, South Yorkshire Posted on 27/06/2017 , work completed 27/06/2017
Absolutely fantastic
Customer Service
Quality
Value
The gentleman came a very short notice and repaired my stair lift I am so grateful to him there was no mess and he was lovely.
Pamela, Lancashire Posted on 24/05/2017 , work completed 24/05/2017
Brilliant job, prompt & professional
Customer Service
Quality
Value
Arrived on time, left no mess. Most impressed with the workmanship. Highly recommend this company without hesitation. Very satisfied customer. Many thanks.
Audrey, Lancashire Posted on 18/05/2017 , work completed 18/05/2017
Brilliant job
Customer Service
Quality
Value
Very nice fellow, polite, knew what he was doing in all aspects of the job. Very professional. Highly delighted with the results.
Christine, North Humberside Posted on 05/05/2017 , work completed 05/05/2017