Bronte Stairlifts Limited

Called them on Wednesday, stairlift installed on Friday. Couldn't really have been any faster, particularly since these days I am not used to such rapid resonses. Work done very rapidly and cleanly. Their annual rental package is great and much more financially viable than many other options. They were suggested to me by a NHS staff member who has nothing but good experiences of their work.

I was recommended to Bronte Stairlifts on 26/01/22. I called late afternoon speaking to Ben. He explained everything about a Rental Stairlift. Told me they could send a Engineer on the following day (27/01), he arrived on time and was quick at measuring and giving advice. Because our stairs are longer than normal they needed to order the rail so couldn’t fit until today. (Tuesday ) In less than a week from the call to fitting! Amazing service! The stairlift will make my husbands life so much easier as he was struggling to get up and down the stairs. Can highly recommend Ben, Katie and their team, such a professional company but very caring too. The stairlift was fitted in just over a hour and the explanation on how to use it was easy Wish I could give more than 5 stars. Brilliant company and would recommend them to anyone who needs a stairlift.

Excellent service fitted unbelievebly quickly. Ordered Thursday 11.00 am and fitted Friday 12.30 am. Excellent job by Ben who was very friendly and helpful and did an excellent job. I would most certainly recommend Bronte services.

Rented a stairlift from Bronte Stairlifts; this was fitted in record time by friendly and efficient engineers; cannot praise them enough - would definitely recommend them. Thanks a lot

I would like to thank Ben and his team at Bronte Stairlifts for a first class job. From start to finish everything was dealt with professionally. When Andy the engineer who installed the stairlift arrived, the first thing he did was to explain the Covid situation and that my wife and I must be away from where he was working, which was reassuring. It took Andy just over the hour to do the work, he cleaned up thoroughly, you could smell the sanitiser through closed doors. It was explained to me how to use the stairlift safely. And once Andy was happy that we were OK with everything, he had one further look round and left me play.

I am so impressed with Ben and his team. He fitted a stairlift for my parents and the service, friendliness and swift installation was just fantastic. Ben is very professional and explained the process clearly and he did what he said he was going to do. 10 out of 10!

If I could give more than 5 stars for value I would! After looking for a stairlift for my dad for weeks and being quoted outlandishly expensive amounts by the stairlift companies I was in despair. I had started to look at second hand ones on gumtree and ebay but was a bit nervous about how to transport and more importantly to fit these. Plus if anything went wrong with them I'd be in a pretty bad situation. Then I found Bronte Stairlifts. What a breath of fresh air! A really fair, affordable price plus a years guarantee and an expert to deliver and fit the stairlift. Ben from Bronte Stairlifts came when he said he would and very diligently set to work fitting our stairlift in just a matter of hours. He then let dad and myself try it out and went through the controls etc. He really was a polite lovely young man who did a great job. Dad is now very happily using his stairlift thanks to Bronte. A really great company that deserves to go from strength to strength and teach these rotten overcharging companies a lesson!

Ben has now fitted three stairlifts to our home, and in each case the standard of service, quality of work, and fairness of price have been exceptional. He has arrived when he said, done the work in a most efficient manner, and with such a understanding way, in fact nothing is too much trouble for him. His prices are well so reasonable, that is why we have had three fitted, making our terrace house, with lots of steps, into a virtual vertical bungalow. I would not hesitate to recommend him for any work, and guarantee his work will be first class, and prices, well, I don’t know how he can do it for the money.

From initial phone call through to installation Bronte Stairlifts were professional, courteous and friendly. Their quote was excellent. Stairlift installed within a week. Engineer arrived promptly, work carried out professionally and cleanly. I’d have no hesitation in recommending Bronte Stairlifts.

My Mum initially had a reconditioned stairlift fitted a few years ago and has had the chair maintained by annual services since. From the initial phone call to Ben right through to ongoing service, communication has been friendly and efficient and the service itself second to none. The price of the stair lift was very competitive and the service second to none. We have recommended a number of people to Bronte Stairlifts, Ben deserves his business to go from strength to strength.

I can’t praise Bronte Stairlifts highly enough. Their service was first class and their prices so very reasonable. I called them on Bank Holiday Monday. Ben visited the next day and the stairlift was fitted on Thursday the same week. Ben arrived at the time he said he would and there was no disruption. Ben did a fantastic job of cleaning up after himself both inside and outside where he’d had to saw some wood outside. We had to call them a few weeks later because the stairlift stopped working. They were there within 15 minutes to repair it. Wow. How’s that for service! When we had to have the stairlift removed they came within 2 days of me contacting them to remove it. Again there was no disruption and no mess. What a fantastic service we experienced. Definitely worthy of 5*

I was very impressed that we went from quote to installation in nine days. The work was carried out to an excellent standard and the way the stairlift worked was fully explained. The staff in the office were also extremely helpful. Highly recommended.

We received excellent service from start to finish from nice people who are easy to deal with. It was no problem to them that for various reasons we had to delay installation, because of delaying several times we offered to pay a deposit but were told it was not necessary, when we were finally ready for installation Ben arrived at a time to suit us and fitted the stairlift with no fuss or mess, we bought a reconditioned unit which we thought was a very reasonably priced, it would actually be hard to tell it isn’t brand new and we are delighted with it, it will make a massive difference to my wife, the stairs had become a big problem and now she has some freedom back. I would recommend Bronte Stairlifts without any hesitation.

Ben came and did a survey and arranged to fit the stairlift a few days later, he came when he promised and even gave me a courtesy call to tell me he would be a few minutes late which was not a problem.He and his mate fitted the stairlift and cleaned up after themselves, he gave me demo and made sure I was satisfied, all in all a very professional service I would have no hesitation in recommending this company to anyone. Thanks for helping me give my wife her life back.

Everything about Bronte Stairlifts was great could not be better. john from Halifax

This company is amazing! Their service is excellent, their prices are fantastic and their customer service is beyond expectations. Ben came to fit my mothers stair lift and he was great. He immediately put my mum at ease and nothing seemed too much trouble. It took a couple of hours to fit the stair lift and then Ben explained everything to my parents. He was very thorough and seemed to cover every detail. When he was leaving I wondered why he was taking such a long tome to leave....... when I looked outside, there he is on his hands and knees sweeping up the tiny filings from when he cut the rail bar. The weather was appalling and I thought "what a star". He has really impressed us all. Thank you Ben, top quality!

Trader was very efficient and helpful

Came on time to give quote, came next day to fit lift, working as required to date. Very pleasant representative who gave a fist class service and would recommend to anyone.

An impeccable service from initial phone enquirer Monday morning. Out to talk to us that day!! Had seen previous reviews so felt secure in using. He could have booked us on the Wednesday but we wanted to get a new carpet down. Last minute phone call to carpets direct by some miracle got us a fitter and carpet on Wednesday. The lovely Ben was here at 10 this morning and worked his magic...not a bit of mess...I'm looking forward to using all my house now. Those stairs and my COPD had us looking for a bungalow....we love this neighbourhood and now we can stay.

Ben today fitted stairlifts in my home. I found him to be very professional and competent In what he does. Nothing was too much for him, and I certainly would highly recommend him. Great service A+++++ Thank you Ben. Mrs. Whiteley

Very polite and helpful. Ben was on time and cleaned up after himself. I felt comfortable with him in the house and the stair-lift although not new was in great condition. I would not think twice about recommending Ben and Bronte stair-lifts to anyone.

Excellent and very friendly service. Very fast and efficient. Nothing was too much trouble. I will certainly recommend this company.