Endorsed by Which?

Bryan Thompson Windows Ltd

5.0

74 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:30
  • Saturday 08:00–12:00
  • Sunday - Closed

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About

Bryan Thompson Windows was founded in the late 1980s by Bryan Thompson and his wife Lynda. Starting from his garage at his Holbeach home, manufacturing and supplying craftsman made wooden windows and doors. They soon realised he needed a bigger workshop to keep up with demand. He opened a new show room/workshop in Battlefields Lane, Holbeach.

The company later began to specialise in uPVC products as they became the popular choice for home owners requiring affordability, high security and easy maintenance.

In 1993 Bryan and Lynda opened their new show room and offices at 27 Boston Road in Holbeach, where the company is still situated.

Bryan Thompson Windows became a limited company in 2006.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Garage door repairs and installation

  • Glaziers

    • Aluminium Windows
    • Sash windows
    • Double glazing installation
    • Stained glass
    • Triple Glazing
    • UPVC Windows
    • Double glazing repair
  • Doors

    • Bi-fold doors
    • Composite doors
    • Door repairs
    • French doors
    • Fire doors
    • Orangeries
    • Patio doors
    • Front door
    • UPVC doors
    • ​Aluminium doors
  • More Services

    • conservatories
    • porches
    • grp canopies
    • carports

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
74 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Superb Products & Service
Customer Service
Quality
Value
This is the second time that we have engaged BT Windows. So impressed with the conservatory install at our previous property, when we moved to a home that required all new windows & doors ASAP it was a very simple decision to pick up the phone too Ashley and his dedicated team. From the on-line design tool we could see exactly what our design and style would look like. Having chosen the flush casement style a quote was worked though and discussed and agreed upon that came in under our budget. The install team, Hayden, Charlie, Max, Jason & Jo completed the install in appalling conditions which didn't dampen their spirits and sense of humour! Great teamwork completed on time to an exceptional standard. As with any install of this size (24 windows & 3 external doors) there were one or two minor issues to rectify. This was done quickly the following week giving us 100% satisfaction once again! Ashley and every member of his team from BT Windows are so very helpful and polite. I cannot thank them all enough for making our new home safe & secure with such quality products. The best part that stands out about BT Windows is that there is zero hard sell or bluster from him, unlike the big installers which, let's be truthful, don't come close on either quality, price or honesty. I cannot recommend them enough for a no fuss quick and clean quote & installation. 👍 Thank you BT Windows!
Customer in Lincolnshire Posted on 15/12/2023 , work completed 15/12/2023
Exceptional Work
Customer Service
Quality
Value
Various companies approached but BT windows were impressive, friendly and worked to our requirements. Called to advise when installers would arrive, advised what I needed to do in preparation. In asking of electrics lady didn't know but would find out. Called within the hour with details. Max and Jordan arrived bright and early Monday morning, even though the weather was not. Worked efficiently and quietly all day. Old conservatory taken down and new structure up on day one. Watertight by day two. All work completed to a very high standard, lads friendly throughout. Dust sheets for everything inside and hoovered after complete. Asked to measure some further windows, if price is right will definitely ask if these two can be allocated the job. Would definitely recommend BT windows, a family business which are keeping up the standards of the late Mr Thomson himself.
Diane in Lincolnshire Posted on 23/05/2021 , work completed 17/05/2021
Excellent work.
Customer Service
Quality
Value
We would like to thank Justin and Joe for the excellent work they carried out in our home. Justin replaced a door several weeks ago by himself and then Justin & Joe came back to replace a window. Their work was brilliant, they are both so kind and thoughtful and so clean at their work. It was a real pleasure having them in our home and we look forward to the next time they are with us replacing more windows. Thanks you guys and a special thank you to you both for always being considerate of our dog Mai, she enjoyed the odd stroke as you went by her. Our door is always open is you fancy a cuppa. Best wishes Dawn & John Nicholls.
Dawn in Lincolnshire Posted on 30/04/2021 , work completed 23/04/2021
Supplied and fitted windows and door
Customer Service
Quality
Value
Great workmanship spend 3days fitting seven windows and a door. Very tidy and very clean. Work was to the highest standard.Would use Bryan Thompson windows again
Customer in Lincolnshire Posted on 08/03/2021 , work completed 05/03/2021
Fantastic work , real perfectionists
Customer Service
Quality
Value
We had Bryan Thompson windows replacement windows and two Solidor doors. We are undergoing a big renovation of our home and we have had a real nightmare with builders and tradesman. We obtained many quotes for the windows and doors but as soon as we came across Ashley and his wife Becca we knew they were the company to use. From my initial enquiry to the finished installation the company have been an absolute pleasure to deal with. Nothing is too much trouble. Warren and Charlie our fitters were exceptional. They worked very carefully took great care in the finishing off and did a first-class job. They were also very nice guys with a lot of experience. You could see they took a great price in their work. Companies like this are very rare. I wouldn’t normally review anything - however, these guys deserve it!
Customer in Lincolnshire Posted on 08/01/2021 , work completed 08/01/2021
Highly recommended.
Customer Service
Quality
Value
We recently had all of our windows and conservatory roof replaced by Bryan Thompson Windows. The guys (Charlie, Warren, Justin & Joe) did an amazing job. Their attention to detail was excellent. They did a sterling job, leaving everything clean and tidy afterwards. Highly recommend Bryan Thompson Windows. Thank you very much.
Customer in Lincolnshire Posted on 07/11/2020 , work completed 06/11/2020
Excellent, professional service from start to finish
Customer Service
Quality
Value
In the first instance it was a breath of fresh air to be given a straightforward quote from Graham without any bluster and time wasting from a salesman "needing to ring his boss". They also sourced and arranged for a company to put reflective foil on the windows whilst they were in the workshop. The gentlemen who fitted the four windows were friendly and professional in equal measure. They made it look easy particularly given the house is old with rendering on the outside walls. The finishing trim and sealing is very neat especially inside the house and everything was left clean and tidy, you wouldn't even know they had been. The new windows look superb and I am really happy with the final result. Definitely good value for money. I would have no hesitation to recommend Bryan Thompson Windows in the future.
Customer in Lincolnshire Posted on 19/10/2020 , work completed 19/10/2020
Super professional
Customer Service
Quality
Value
Prompt. Hardworking. Polite. Good personality.
Glynis, Lincolnshire Posted on 14/07/2020 , work completed 03/07/2020
New windows & doors
Customer Service
Quality
Value
Top quality service & advice from beginning to end. 2 top fitters - clean & tidy Max & Jordan
Rob, Lincolnshire Posted on 22/06/2020 , work completed 01/06/2020
Replace doors and windows
Customer Service
Quality
Value
From the first minute we contacted Bryan Thompson we were treated with respect, courtesy and civility. They visited our property at our convenience and measured up giving us a quote at the same time with no pressure selling. The fitters came after lockdown and fitted 11 windows 1 composite front door and 1 back door. Very clean, very tidy, polite and efficient. Helpful with advice took 4 days, did not know they were there, totally trustworthy, would definitely recommend Max and Jordan. I am well pleased with price, service, products and superb service ( becks) Many Thanks.
Customer in Lincolnshire Posted on 22/06/2020 , work completed 02/04/2020
An excellent job
Customer Service
Quality
Value
Jordan arrived promptly each morning and did a very professional job. Cleaned up before they went home and kept us totally informed about work carried out each day. They observed the social distancing on all occasions. I would definitely recommend Bryan Thompson Windows Limited.
Stephen, Lincolnshire Posted on 12/06/2020 , work completed 26/05/2020
Brilliant and Trustworthy
Customer Service
Quality
Value
We have just received what can only be described as outstanding service from Bryan Thompson Windows. From start to finish we have felt nothing but at ease with knowing the job will be done to a high standard. Nothing was too much trouble for Ashley and all the staff! The extra mile was given on all aspects. Any further jobs we have, Bryan Thompson’s will be our first and only call.
Customer in Lincolnshire Posted on 26/05/2020 , work completed 23/05/2020
Fantastic work.
Customer Service
Quality
Value
We were absolutely delighted with the quality of work carried out by Bryan Thompson Windows Ltd. Having just had new carpets and soft furnishings in the house we were slightly concerned with regards to dust and mess. There was no need to have been. The fitter Max Jordan worked with due care and attention. On arriving home from work we struggled to find evidence that work had taken place except for new windows!!
Karen, Lincolnshire Posted on 24/02/2020 , work completed 24/02/2020
Brilliant from beginning to end!
Customer Service
Quality
Value
From the moment Graham came and quoted us for our replacement windows and doors to the moment the boys completed the work we were really impressed with Bryan Thompson Windows. Unfortunately for the fitters our fitting days fell on the windiest, wettest and coldest days of this wet and windy winter! Our old windows were extremely difficult to remove so more time than usual had to be spent up a ladder getting colder and wetter and, during the first day , caught in a snow storm! There were no words of complaint, no stopping work and no rushing to get the job done! The windows and door are well made and extremely good value but the best things about the whole experience was the two fitters. We can't express our thanks enough. Would recommend this company every time!
Customer in Lincolnshire Posted on 13/02/2020 , work completed 13/02/2020
Brilliant job!
Customer Service
Quality
Value
New windows, doors, garage door and conservatory. Excellent service from start to finish, with high quality products, value for money and a professional, helpful & friendly staff.
Ian Posted on 25/10/2019 , work completed 21/10/2019
Brilliant job, very professional.
Customer Service
Quality
Value
We had a new front door fitted by Max and Jordan, very professional job, clean and tidy, will definitely use them again.
Janis, Lincolnshire Posted on 16/08/2019 , work completed 16/08/2019
Brilliant
Customer Service
Quality
Value
Both lads Max and Joe were professional and courteous. The work done was carried out to an excellent standard. From ordering to completion we have no complaints and would recommend the whole team to anyone.
Richard, Lincolnshire Posted on 08/08/2019 , work completed 08/08/2019
Efficient from start to finish
Customer Service
Quality
Value
Had all new windows and one door, started when they said they would and finished on time. Only problem was two windows upstairs were too heavy to remove so did others and got help on the following morning. Only had two short breaks and about 20 mins for lunch every day, worked all the time. good finish on all the trimming and sealing etc. Have no hesitation in recommending this firm at all. Got a good reputation locally anyway.
Customer in Lincolnshire Posted on 22/07/2019 , work completed 22/07/2019
Very Satisfactory work completed on time.
I chose this company because they have a good name in this trade, they are local and do not employee subcontractors to complete there installations. We had our whole house fitted with new windows and doors plus a complete new glass roof on our existing conservatory. The installation was completed on time and the date quoted by Charlie & Warren to a very high standard with little mess & disruption, all the old windows & doors where taken away every day until completion. There were a couple of slight problems during the installation, the first problem has been completed and the second one should be finished this coming week commencing 08/07/2019. I have been in constant contact with the owner of the company via email asking numerous questions and changing things while the products have been on order and I must say they have all been completed to our satisfaction and Ashley is very quick in answering my emails, nothing has been to much trouble. So if anyone is thinking of using this company you can be rest assured they are very professional and do a great job, we are very happy we chose them.
Customer in Lincolnshire Posted on 07/07/2019 (Reviewer did not use service)
1st Class workmanship
Customer Service
Quality
Value
If you want work to be completed to the highest quality, by polite, efficient and professional fitters, together with a very reasonable price, then please try Bryan Thompson Windows Ltd. We chose Bryan Thompson as they have The Which 5 star and can most defiantly see why they have the 5 star. Some of our replacements were a little tricky, this was no problem to them. All the old frames etc were cleared away and no dust or dirt left, just shiny clean doors and windows. Thank you Neil, Warren.
Customer in Lincolnshire Posted on 27/05/2019 , work completed 22/05/2019
Brilliant job prompt & professional
Customer Service
Quality
Value
I was very impressed with Max & Joe. They were polite, friendly and very professional in the way they carried out their installation of the windows and doors. The work was done to a very high standard and I would recommend Bryan Thompson Windows to anyone looking to have windows & doors fitted.
Brian, Lincolnshire Posted on 03/05/2019 , work completed 03/05/2019
Great work carried out by Max and Joe who had great pride in what they were doing
Customer Service
Quality
Value
We had our old metal framed draft windows replaced and the porch filled in with a new door. We had our 1930's stained glass windows matched - and they were matched perfectly. Max and Joe did a great job and we paid exactly what we were quoted. I would thoroughly recommend Bryan Thompson windows, and we are now living in a warm, quieter house with no gales blowing through the windows.
Customer in Lincolnshire Posted on 28/04/2019 , work completed 08/02/2019
Five star service!
Customer Service
Quality
Value
We are so pleased with the work Bryan Thompson windows we have had more work done. We had new windows throughout and a beautiful Front Door. Highly skilled fitters and extremely tidy. All the work was carried out at the quote price and we are delighted. We cannot recommend Bryan Thompson windows enough. If your looking for first class service and products these are the people to call!
Customer in Lincolnshire Posted on 13/04/2019 , work completed 12/03/2019
First class professional company.
Customer Service
Quality
Value
Built Conservatory to agreed price and schedule. Good workmanship and very efficient. I would recommend this company to anyone. Brill!! A pat on the back to Max & Joe the fitters, they did a first class job.
Sharon, Lincolnshire Posted on 08/04/2019 , work completed 08/04/2019
Excellent and professional
Customer Service
Quality
Value
Arrived on time, windows fitted very professionally. All left clean and tidy when finished.
Jeffrey, Lincolnshire Posted on 28/03/2019 , work completed 28/03/2019
Patio doors and 2 windows
Customer Service
Quality
Value
Another lovely job, thank you, that is the whole house done, windows and doors. Quick, reasonable quote, very tidy fitting, can thoroughly recommend. Thank you Graham
Customer in Lincolnshire Posted on 26/02/2019 , work completed 25/02/2019
An excellent service
Customer Service
Quality
Value
The initial meeting was friendly, well informed and accurate. The fitters Max and Joe were professional and did an excellent job, including cleaning up after the job.
Clive, Lincolnshire Posted on 06/02/2019 , work completed 06/02/2019
New windows
Customer Service
Quality
Value
I read the history of the company before contacting them. I was impressed by Bryan who came to see me. Good to have someone who listened to what I said and had a look round the Bungalow. I placed an order there and then and was made aware that it would be a few weeks before installation. Max and Joe who did the fitting over 2 days, always arrived early,were hard working and obviously knew their job. Everything was left clean and tidy. I have no hesitation in reccommending this company.
Customer in Lincolnshire Posted on 24/01/2019 , work completed 23/01/2019
Brilliant job
Customer Service
Quality
Value
Max did a very professional job, done quickly and efficiently and cleaned up afterwards.
Peter, Lincolnshire Posted on 21/01/2019 , work completed 21/01/2019
Brilliant job
Customer Service
Quality
Value
I have now used Bryan Thompson Windows Ltd, to change all of my windows and doors, the last job was French windows from my dining room to conservatory. Well Happy.
Which? Trusted Traders Consumer Posted on 16/01/2019 , work completed 16/01/2019
Excellent service
Customer Service
Quality
Value
Very friendly fitters. Clean & tidy, cleaned up all the mess. Very happy with the door and windows and will use them again.
David, Lincolnshire Posted on 15/01/2019 , work completed 15/01/2019
Brilliant job
Customer Service
Quality
Value
Very professional. Friendly and an excellent job, left everywhere clean.
Jane, Lincolnshire Posted on 17/12/2018 , work completed 17/12/2018
Excellent workmanship
Customer Service
Quality
Value
Brilliant service and excellent workmanship - the finish was perfect. We are booking them again to fit out French doors.
Diane, Lincolnshire Posted on 14/12/2018 , work completed 14/12/2018
Quality good, reasonably priced.
Customer Service
Quality
Value
Graham came to house and gave us a quote to have a new conservatory blue glass roof and some replacement sealed units. He gave us a good completive price and explained how and when the work would be done. Charlie and Warren did the work to the schedule that was given. Graham came on both days to see how it was going. All were very pleasant, hardworking guys. They completed the work to a very high standard and tidied up after. We will use them again to fit new windows to our house. Thanks guys.
Kim, Lincolnshire Posted on 12/12/2018 , work completed 12/12/2018
Excellent Job
Customer Service
Quality
Value
I needed a new front door & being new to the area saw the reviews for Bryan Thompson Windows Ltd on the Trusted Trader website. The service from start to finish was first rate. Max did a excellent job fitting the door as well as being prompt, professional & tidy. Have recommended to family & would not hesitate to use again.
Customer in Lincolnshire Posted on 03/12/2018 , work completed 17/11/2018
Brilliant job.
Customer Service
Quality
Value
A pleasure from beginning to end, a good competitive price, prompt delivery, and a good job, really good service. Max and Joe were a really good team.
Geoff, Lincolnshire Posted on 30/11/2018 , work completed 30/11/2018
Efficient and tidy fitting of windows and door
Customer Service
Quality
Value
Max and Joe fitted 6 windows and 1 garage door for our house which was fitted within 2 days. The work was done to the agreed schedule and on budget. They were both polite and worked efficiently and neatly. The wrong glass had been ordered for the door panel; upon being told this the new panel was ordered that day and fitted within a week which was excellent. We are really pleased with the quality of the new windows.
Lobl Posted on 27/11/2018 , work completed 27/11/2018
Highly recommend excellent service
Customer Service
Quality
Value
Max and Joe our installers were great. This company installed our conservatory 10 years ago, and since then have installed a new front door, then a back door and this (11) windows. We have always had excellent service.
Andrew, Lincolnshire Posted on 26/11/2018 , work completed 26/11/2018
Strawberry fields
Customer Service
Quality
Value
Very pleased with the service and tradesman who fitted our door. His name was Max
Philip H Posted on 24/11/2018 , work completed 24/11/2018
New front door
Customer Service
Quality
Value
We brought a new front door from Brian Thompson windows and got them to fit it and they did an amazing job. We was expecting a little bit of touching up with paint work on the inside from where the old door had been, but when they had finished, everything was all tied in and looked like they had never been. Was absolutely delighted with the door, workmanship and sales side of the whole process and would definitely recommend.
Jimnev4 Posted on 13/11/2018 , work completed 13/11/2018
Composite Door
Customer Service
Quality
Value
I have recently needed a replacement front door. From my initial appointment booking to installation the service and advice has been first class. I asked lots of questions and nothing was too much trouble. The finished install was excellent with the fitter even bringing his oven hoover to tidy up! We will definitely use Bryan Thompson when we decide to upgrade our windows and will be recommending to friends and family.
Hammond Posted on 07/10/2018 , work completed 07/10/2018
Best by Far
Customer Service
Quality
Value
Professional and friendly throughout both the quoting, measuring and fitting processes. The windows and doors are excellent quality. The fitting was quick and completely free of any mess both inside and out. Pricing was competitive too. We could have asked for no more.
Getting annoyed with Which Posted on 30/05/2018 , work completed 30/05/2018
E B Dickerson
Customer Service
Quality
Value
To day two or their Window fitters arrived to fit 4 windows by the names of Barry & Joe. What a GREAT job they have done. They moved furniture and things took down and refitted net curtains cleaned up after themselves, as they left there was no mess. A Great job very well done
Railwayman Posted on 12/03/2018 , work completed 12/03/2018
Best of the Best!
Customer Service
Quality
Value
We were after a replacement conservatory and base, French doors and a window. After much searching and many OTT quotes we were lucky enough to find Bryan Thompson Windows via the Which Trusted Trader site. Their professionalism, curtesy and politeness throughout the quotation and fitting has been exemplary. They also sorted out my senior moment on the late re-position of a light switch! Nothing was ever too much trouble. We are both very happy with the product and workmanship, their Which Trusted Trader is well deserved and I have already recommended Bryan Thompson Windows to my neighbour. Ashley runs a tight, well oiled operation. If only more businesses were like his... Credit also to builders Mark & Charlie, fitters Charlie and Warren, plasterer Martin and electrician Nathan, a great team with a healthy sense of humour. Thank you all. Russell & Jane, Spalding.
Robson Posted on 27/02/2018 , work completed 27/02/2018
Excellent
Customer Service
Quality
Value
A high quality product, delivered and fitted by Max & Joe. Polite, professional and tidy workers. I would thoroughly recommend this company.
Deborah, Lincolnshire Posted on 30/01/2018 , work completed 30/01/2018
Everything done to a high standard
Customer Service
Quality
Value
Over the years I have had many jobs and alterations to properties that I have resided in. On this occasion I can not over exaggerate just how well this project was completed. Punctual from day 1, efficient and tidy in application. Jason was not only knowl
Michael, Lincolnshire Posted on 01/12/2017 , work completed 01/12/2017
Excellent Result
Customer Service
Quality
Value
Bryan Thompson's tradesmen, Max and Joe, were very professional, considerate, helpful, clean and tidy and demonstrated the highest of respect to both me and my property. Excellent result and structure.
Simon, Lincolnshire Posted on 13/11/2017 , work completed 13/11/2017
Quality product with a professional team
Customer Service
Quality
Value
The quality and service which we received from Ashley measuring the windows and doors to Charlie and Warren carrying out an amazing job fitting them.The quality and finish is far superior to what we have seen elsewhere.Its nice to see a local company doing a professional job who pride themselves in customer service.We have used Bryan Thompson windows previously and would not hesitate in using again and recommending to others.
Julieg Posted on 20/10/2017 , work completed 20/10/2017
Excellent work, highly recomend
Customer Service
Quality
Value
All the staff at Bryan Thompson Windows are very friendly and efficient. All aspects of their service were completely satisfactory and work carried out by Graham and Charlie were excellent. We had a new front door installed and some double glazed units replaced and two cat flaps installed - one in glass and one in a door. Would highly recommend and definitely use their services again. Thanks guys!
Mark H. Posted on 30/09/2017 , work completed 30/09/2017
Fantastic Work
Customer Service
Quality
Value
We had a new front door fitted. Fantastic work, very polite, clean & professional. Did a really lovely job. Would Highly recommend
Hutchings Posted on 30/09/2017 , work completed 30/09/2017
Conservatory roof replaced
Customer Service
Quality
Value
I had to wait a while for the work to be done but it was well worth waiting for. The 4 workmen came at the given time, it was not a very nice day for them to work as we had several showers during the day but they carried on working. They finished the work on Tuesday, put my new ceiling light on and put my blinds back on. They left the property very clean. The conservatory roof looks good and I am very happy with the service I received. Thank you to all the workers who did the work and of course to Bryan Thompson Windows Ltd.
Patricia Watson Posted on 25/09/2017 , work completed 25/09/2017
Excellent service
Customer Service
Quality
Value
Very happy with all my replacement windows and door. Very professional and tidy workers - Charlie and Warren, very easy to get along with, making sure all measurements correct before installing I would recommend the company as a whole, they have always helped in the past with other jobs needed as well.
Gina, Lincolnshire Posted on 25/09/2017 , work completed 25/09/2017
Prompt and professional
Customer Service
Quality
Value
From start to finish they were outstanding. The window installation engineer (Max) was polite and professional and did a brilliant job including cleaning up after completing the installation.
Shaun, Cambridgeshire Posted on 09/09/2017 , work completed 09/09/2017
Polite, helpful and a great job
Customer Service
Quality
Value
I needed a new front door, so decided to call Ashley at Bryan Thompson. He was extremely helpful and polite. I decided on a black composite door which looked great in the brochure. The door was ordered and arrived quickly. The fitter (Max) came on a Saturday morning to fit the door and he did a really fantastic job. The house is a cottage which is not completely level and square, but Max ensured there were no gaps around the frame and it looked amazing. everything fitted perfectly. All in all, a very professional job done by a professional team. Thank you.
Michael Gilliatt Posted on 15/08/2017 , work completed 15/08/2017
Great job
Customer Service
Quality
Value
We asked a number of local companies to quote for our conservatory work but Ashley from Bryan Thompson was by far the most affable, helpful and professional. The price was competitive and he gave us a number of good ideas which we adopted such that the finished article is better than we initially envisaged. All the work was done on time and is of a high standard. The fitters and the contractors were all dedicated and skillful and the end result evidences that standard. Overall, a very positive experience which ended up on time, in budget and better than we could have wished for.
r1jono Posted on 23/07/2017 , work completed 23/07/2017
Outstanding!
Customer Service
Quality
Value
From start to finish our expectations have been exceeded. Great work, well done.
John, Lincolnshire Posted on 21/07/2017 , work completed 21/07/2017
EXCELLENT JOB
Customer Service
Quality
Value
I got a quote for a conservatory and was given various ideas that I would not have thought of, Very pleasant no hard sell,After a quote was given and accepted we were advised what was happening all throughout the build.Everything went so smooth and the builders and all trades were fantastic,Nice and tidy.Very hard working and will do anything to help,When the build was finished it was fantastic ,clean and a very good standard I am very happy with Bryan Thompson and would recommend then to anyone.Thanks for a great job
nicholas Posted on 05/06/2017 , work completed 05/06/2017
Quality Product, Superb Service & Very Competitive
Customer Service
Quality
Value
From start to finish we had an amazingly smooth, straightforward service. Ashley came to quote, explaining all our options with a written Quote within 24hrs. Upon instruction we were given a fitting date to start so we knew what we were doing. We had a 4bed house fitted with doors and some 17 windows and having just finished renovating inside were initially concerned over messing up the internal décor... but we needn't have worried. The fitters did an absolutely AMAZING job of fitting the windows and large front door with NO internal mess/damage, we even had fully tiled bathrooms to negotiate which they did with speed and ease - reinforcing the quality of the workmanship. Charlie and Warren were considerate, cheerful and prompt - cleaning up fully behind themselves. Plastic sheeting was laid to protect our new carpets and we were shown how to use and look after our window/doors upon completion. We found the whole Team to be professional, knowledgeable and friendly, with excellent communications between the office and ourselves. Having fully done our homework we were so pleased we went with Ashley and the Team as the quality of the product is first rate! Don't normally leave reviews but felt we had to share our experience, as this was an extremely smooth process throughout. Highly recommend.
JoCole Posted on 28/04/2017 , work completed 28/04/2017
Brilliant job
Customer Service
Quality
Value
Were very efficient. Exceptionally clean and tidy and did a brilliant job. Have already recommended them.
Albert, Lincolnshire Posted on 18/04/2017 , work completed 18/04/2017
Great job.
Customer Service
Quality
Value
Fitters made an excellent job, and everything was left clean and tidy. Nothing was too much trouble. Thanks Max and Joe.
Kevin, Lincolnshire Posted on 31/03/2017 , work completed 31/03/2017
Great Service
Customer Service
Quality
Value
We have used Bryan Thompson twice now, firstly for large picture window and patio door in a new extension and secondly for a new front door. On both occasions we cannot fault the service, friendly, prompt and very professional. They took their time to help advise on selection and the standard of service and fitting was excellent. We would not hesitate to use again.
JwandGw Posted on 29/03/2017 , work completed 29/03/2017
Brilliant job
Customer Service
Quality
Value
Excellent firm, fast, reliable and professional. Good customer service. Polite staff and very good fitters.
Alan, Lincolnshire Posted on 28/03/2017 , work completed 28/03/2017
Fantastic Customer Service
Customer Service
Quality
Value
When looking for a new door Ashley Thompson's customer service was second to none. He was happy to answer any questions and took time to go through the options with me. My emails were always answered very quickly. The fitters attention to detail was fantastic and he made sure everywhere was clean and tidy and we were happy before he left! I would not hesitate using Bryan Thomson Windows again in the future and we will definitely recommend them to friends and family.
Lisaaj Posted on 11/03/2017 , work completed 11/03/2017
Great job
Customer Service
Quality
Value
Arrived on time, worked all day. Clean and tidy, left as found. Great job.
Andrew, Lincolnshire Posted on 28/02/2017 , work completed 28/02/2017
Speedy, efficient service.
Customer Service
Quality
Value
Excellent customer service. Paperwork issued promptly. Fitter liaised well with builders on site.
H, Lincolnshire Posted on 17/02/2017 , work completed 17/02/2017
Excellent service
Customer Service
Quality
Value
I cannot praise the whole team at Bryan Thompson windows enough. From the time Graham came & give us a quote & the past 3 days when the windows & doors were fitted by Max, Joe, Charlie & Warren we have had nothing but excellent service from everyone & the quality of their product & fitting is outstanding. We look forward to them fitting our conservatory soon.We would highly recommend this local company.
Michael Elvin Posted on 08/02/2017 , work completed 08/02/2017
Fantastic work
Customer Service
Quality
Value
Bryan Thompson Windows worked so well with us from planning to completion - always courteous, always professional and always friendly & helpful. They replaced all the doors & windows and built an amazing conservatory and have transformed the house for much less than any of the competitor quotes.
Nigel, Lincolnshire Posted on 02/02/2017 , work completed 02/02/2017
Prompt & professional
Customer Service
Quality
Value
Quick, tidy, good fitters & service.
Malcolm, Lincolnshire Posted on 27/01/2017 , work completed 27/01/2017
Brilliant job
Customer Service
Quality
Value
The windows were ordered late December 2016 a date of 2nd or 3rd week of January 2017 was given for fitting date. The fitter arrived on 20th Jan and work completed on 21st Jan. The work involved 2 sliding patio doors front and back door & 1 window and 1 unit replacement. The work was carried out very professionally when finished the workmen cleaned up and left the property and outside areas very clean and tidy.
Michael, Lincolnshire Posted on 20/01/2017 , work completed 20/01/2017
Very professional work
Customer Service
Quality
Value
The workmen were with me for 4 days. They worked efficiently, and work inside the house was clean and tidy. Their attitude was positive, polite and cheerful. I am delighted with their work and would happily recommend the company.
Doreen, Lincolnshire Posted on 18/01/2017 , work completed 18/01/2017
Excellent service from beginning to end!!
Customer Service
Quality
Value
Bryan Thompson Windows provide an excellent service. They gave great advice on what style windows would suit my property and they got it perfect. I was well informed of how things were going right the way through, with great customer service ! The fitters were polite, did an amazing job and cleaned up after themselves. Will absolutely be using them again when I buy new doors !
SHARON Posted on 15/12/2016 , work completed 15/12/2016
Absolutely Excellent
Customer Service
Quality
Value
I must compliment Ashley Thompson and his team (All at the office and notably the fitting team, Charlie, Warren and Max) for their fantastic service and quality workmanship, from start to finish everything was perfect, all emails were answered within 1/2 hour and nothing was to much trouble, Bryan Thompson Windows Holbeach are a credit to their trade and will most certainly use them again and also recommend them.
Voetsek Posted on 04/03/2016 , work completed 04/03/2016
Professional, and a pleasure to deal with
Customer Service
Quality
Value
Ashley and his team installed our windows and doors last week and they are amazing! Excellent customer service, and the fitters were very helpful and curtious. Dealing with Bryan Thompson Windows was a pleasure after some bad experiences with other companies. We will be using them again for our new conservatory!
Rebecca Posted on 19/01/2016 , work completed 19/01/2016
Excellent Service
Customer Service
Quality
Value
Bryan and his team have just finished replacing our old conservatory. They designed it exactly how we wanted it, not how it would have been easier for them. The team of fitters worked to the highest standard, and at the end of each day left the site clean and tidy. Through out the whole project nothing was too much trouble and it was pleasure working with Bryan and his team.
CMR304478432 Posted on 09/03/2015 , work completed 09/03/2015
Can not fault them.
Customer Service
Quality
Value
I used Bryan for my new conservatory 3 weeks ago. Bryan and his son work was great I can not fault them.
homeowner Posted on 26/08/2014 , work completed 26/08/2014