BSafe Plumbing & Heating

I asked Billy to repair some faulty radiators and dripping taps. This was the first time he had done any work for me and he was prompt and clear in all our communications. He arrived on time and did all the work as promised. He works quickly and cleanly, all the work has been finished to a high standard. I would be happy to recommend Billy to anyone.

New boiler and full central heating install which included 11 radiators, all new copper pipework throughout the house and removal of our old warm air boiler & unvented cylinder. The quality of advice given and standard of work is outstanding and Billy & Ollie are experienced, professional, polite, friendly and trustworthy. They have also installed a new full heating system for us in another property which we are equally as pleased with. Recommended.

Billy and his colleague have done a first-class job installing a new boiler in my flat. The new boiler had to be installed in a different location to my existing boiler, due to the change in flue regulations. From the first conversation I had with Billy, he was very knowledgeable and gave me confidence that he would do an excellent job. He went above and beyond to ensure that everything ran smoothly and drew on his experience to come up with solutions to overcome potential problems. He also ensured that the job was completed efficiently, in accordance with the job spec and quote and on time. Thanks Billy

Billy and his partner were: efficient, quick, tidy, friendly, helpful I needed a radiator temporarily removed from the wall as will be having it plastered. After contacting Billy he got back to me quickly. He was clear about costs and timings. Both had a lovely nature - were friendly, helpful and kind. Kept the work area tidy and clean. Knew exactly what they were doing, worked efficiently and quickly. They were in and out in a flash! Will definitely use BSafe again.

I had called Billy to do a couple of other jobs in the past, and saw on his website that he also did bathroom refurbishments. I gave him a call and from then on was continually impressed by the professional, but relaxed and friendly service Billy offers. Numerous helpful suggestions and recommendations were given during the design stages, but never any hard sell, or pressure. I chose all the tiles and fittings, and Billy sourced everything for me which was a great help. The old bathroom suite and tiles were all disposed of for me as well. All I had to do was tell Billy what I wanted, and when I wanted it done (he managed to schedule the work while I was away) and that was it. The final result is far, far better than I could have imagined. A truly wonderful bathroom fitted with great attention to detail and no corners cut. Fantastic job.

Billy came and capped off our old gas fire and removed it. From my first email to him to the job being completed I found him and his colleague to be very professional and extremely helpful. I would have no hesitation in using him again for my gas/plumbing work and would highly recommend him.

Billy & Ollie removed my old combi-boiler & replaced it with a new one. They flushed all of the radiators out & installed a new flue. Very happy with the work, which was carried out as discussed & at the price agreed. Ollie took the time to explain the new system to me & said that I could always phone for advice if I had any more questions. I have used Bsafe before, so I know that the after-sales service will be great.

Very professional and very thorough many thanks to Billy and team for upgrading my heating and water system.

BSafe have done regular work for me and for my daughter at her home for several years now I have always found him reliable and professional in carrying out work on our boilers. When my boiler died just before Christmas, Billy got in touch promptly to offer help. This time I asked him to replace the existing old boiler with a new model and as usual this work was carried out well and to time. In addition to the work itself, communications between the different stages to keep me in the loop worked well too. I will be using Billy and his firm in future for maintenance of the new boiler and have no hesitation in recommending him.

After a botched decoration attempt in lockdown the radiators in the living/kitchen weren’t working and water was generally lukewarm. Billy came round and was really professional. My puppy was really anxious with him here but he kept calm and quiet during the hour. Work was complete in the hour, and expectations were managed at the start in terms of cost. Would highly recommend.