BSafe Plumbing & Heating

Billy came to me well recommended by several people at my church. I telephoned to ask him if he could install a new boiler and flue for me a.s.a.p. He rang back within 45 minutes (!), came two days later to inspect my flat with a view to giving me a quote, which came just two days after that, also giving me seven days to choose from for the installation. He is very efficient, on-the-ball, knows his trade and I took to him right away. I felt I could trust him to do the work, while I went out for the day. I accepted his quote to install a new boiler, flue, thermostatic radiator valves etc. for me. He and his co-worker completed it all in one day, finishing c. an hour and a half ahead of schedule, including giving me tuition on the new boiler, radiator valves, wireless thermostat etc.! He even had a team come to take away the old boiler, and all related items and packaging, to recycle as much of it as possible. They left my flat clean and presentable. Billy is experienced, personable, efficient, trustworthy and patiently answered all my questions throughout the process, as well as after installation, explaining things I wasn't sure of, giving helpful advice and clarifying matters for me. He promptly arranged for a Gas Safety Certificate to be sent to me, and also for a Vaillant 10-Year Warranty, and a 2-Year Vaillant Advance Boiler Protection Kit Guarantee - and all work carried out by him has a 5-Year Warranty. I highly recommend him. Excellent!!

Billy and Ollie did a fantastic job replacing our old boiler and moving a couple of radiators in early March, 2023. They work to a very high standard and we are extremely satisfied with our new boiler and system. Billy and Ollie are polite, considerate and friendly and the job was completed on time and as agreed. BSafe Plumbing and Heating should be on your short list!

Billy replaced a kitchen sink and taps for us. We really valued his honest advice before purchasing the sink, and he arranged a date and time to see the job in advance. Everything was well organised and very professional and we are very pleased with the result! Billy was reliable and thorough. Thank you!

What a fabulous find. Billy carried out my annual boiler service, bled the radiators and even checked my smoke alarms and carbon monoxide monitor. It was the first time I have used BSafe, but I'm confident it won't be the last as Billy was both professional and personable, a great find - thank you Billy.

I asked Billy to repair some faulty radiators and dripping taps. This was the first time he had done any work for me and he was prompt and clear in all our communications. He arrived on time and did all the work as promised. He works quickly and cleanly, all the work has been finished to a high standard. I would be happy to recommend Billy to anyone.

New boiler and full central heating install which included 11 radiators, all new copper pipework throughout the house and removal of our old warm air boiler & unvented cylinder. The quality of advice given and standard of work is outstanding and Billy & Ollie are experienced, professional, polite, friendly and trustworthy. They have also installed a new full heating system for us in another property which we are equally as pleased with. Recommended.

Billy and his colleague have done a first-class job installing a new boiler in my flat. The new boiler had to be installed in a different location to my existing boiler, due to the change in flue regulations. From the first conversation I had with Billy, he was very knowledgeable and gave me confidence that he would do an excellent job. He went above and beyond to ensure that everything ran smoothly and drew on his experience to come up with solutions to overcome potential problems. He also ensured that the job was completed efficiently, in accordance with the job spec and quote and on time. Thanks Billy

Billy and his partner were: efficient, quick, tidy, friendly, helpful I needed a radiator temporarily removed from the wall as will be having it plastered. After contacting Billy he got back to me quickly. He was clear about costs and timings. Both had a lovely nature - were friendly, helpful and kind. Kept the work area tidy and clean. Knew exactly what they were doing, worked efficiently and quickly. They were in and out in a flash! Will definitely use BSafe again.

I had called Billy to do a couple of other jobs in the past, and saw on his website that he also did bathroom refurbishments. I gave him a call and from then on was continually impressed by the professional, but relaxed and friendly service Billy offers. Numerous helpful suggestions and recommendations were given during the design stages, but never any hard sell, or pressure. I chose all the tiles and fittings, and Billy sourced everything for me which was a great help. The old bathroom suite and tiles were all disposed of for me as well. All I had to do was tell Billy what I wanted, and when I wanted it done (he managed to schedule the work while I was away) and that was it. The final result is far, far better than I could have imagined. A truly wonderful bathroom fitted with great attention to detail and no corners cut. Fantastic job.

Billy came and capped off our old gas fire and removed it. From my first email to him to the job being completed I found him and his colleague to be very professional and extremely helpful. I would have no hesitation in using him again for my gas/plumbing work and would highly recommend him.