Emergency Callout and Boiler Service
I cannot recommend Ben highly enough, his prompt response and outstanding workmanship really do make him stand out from his competitors Ben has completed numerous jobs for us over the past 5 years and we are always impressed with the quality and efficiency of his work
Customer in Gloucestershire
Posted on 03/10/2025
, work completed 17/09/2025
Recommended
Boiler Service with surprise additions!
Ben came to do my annual boiler service and discovered that the flue had been left in an unsafe condition by a builder who had fitted a new polycarbonate roof and misaligned the flue. I contacted the builder who was unable to return to work until November at the earliest so Ben said he would be able to deal with it for me. I supplied a new roofing panel and Ben did a terrific job of fitting the replacement and ensuring that it was properly sealed against water ingress where lead had not been sufficiently well fitted. I am very happy with the work and the price as well as Ben's careful and patient explanations of the nature of the problem
Customer in Gloucestershire
Posted on 29/09/2025
, work completed 17/09/2025
Recommended
Excellent work reasonably priced
Have had Ben out before to carry out a service on my boiler. On this occasion. We'd ask him to replace the radiator and to flush one as well when asked Ben for the quote he was quick to respond with the quote being a reasonable amount. Ben turned up and carried out the work to a high standard which we are very pleased about making sure once he completed all the work to clear up, following the he then made sure that everything was up and running before leaving. Again, I would highly recommend Ben.
Customer in Gloucestershire
Posted on 09/09/2025
, work completed 09/09/2025
Recommended
Mending flush on toilet
Ben communicated well, came when he said he would, and fixed a new handle on the downstairs toilet. Great job, thanks
Customer in Gloucestershire
Posted on 02/09/2025
, work completed 27/08/2025
Recommended
Great communication
Ben was very straight forward to deal with, prompt communication and did a great job. I’d recommend BSL Plumbing & Heating to anyone.
Customer in Gloucestershire
Posted on 13/06/2025
, work completed 13/06/2025
Recommended
Great customer service!
We discovered that our boiler had sprung a leak on the Friday evening of a BH weekend. Ben had previously been recommended to me but I hadn't used him before. However, he was first to respond to my cry for help and came to the house on the Saturday morning. He diagnosed the problem and said he would try to source the part needed as soon as possible. Being a Bank Holiday weekend I wasn't hopeful of a quick repair but whilst "off duty" on the Sunday, Ben called in to a Screwfix branch on the off chance that they might have the required part in stock - even though he had already ordered one elsewhere. They did and on the Monday, (the Bank Holiday!), Ben arrived at 9.30am and installed the part leaving us with a fully functioning boiler. I would not hesitate to call on BSL Plumbing & Heating again should the need arise.
Customer in Gloucestershire
Posted on 27/05/2025
, work completed 26/05/2025
Recommended
Excellent Service
I fully recommend Ben! He has completed a lot of work for me including replacing two showers so I already knew the standard of his work. This time he replaced my faulty boiler, going above and beyond after trying to repair it for me first, which he didn’t charge for. He worked all day non stop. He is friendly, professional and efficient. 100% recommended. Thank you Ben I will be calling you again in the future I’m sure.
Customer in Gloucestershire
Posted on 10/04/2025
, work completed 25/03/2025
Recommended
Very professional job of work
My Father had previously used Ben to service his heating system, so i knew of the quality of Ben`s work. He was able-at very short notice-to order,and install a new electric shower for me. He installed the shower, and completed the work to a very high standard, and upon completion of the work, checked with me that i was happy with the completed work. I am happy to recommend Ben of BSL Plumbing and Heating, and would readily use him again for any future Plumbing or Heating needs.
Customer in Gloucestershire
Posted on 04/04/2025
, work completed 04/04/2025
Recommended
Grate work On heating system
Ben came very highly recommended. looking at Bens work on facebook and the feedback gave me the confidence to contact him. The communication has been very good and Ben was able to gives us time that would work for us due to working for NHS and shift work this can be hard, but Ben was very helpful and able to fit us in. He came the house and diagnosed that need new part, he was able to order this for us and booked us in to get this fixed. When he came to fix the boiler we also ask him services it as well which was more than happy to do for us. Ben is work is excellent and was very fairly priced. have got him to come back and do some other work. over all BSL plumbing is brilliant.
Customer in Gloucestershire
Posted on 12/03/2025
, work completed 10/03/2025
Recommended
Heating repair
Ben did a great job when my my heating packed up during the coldest time of the winter. He sorted everything as quickly as possible - parts needed to be ordered. He clearly explained the problem, what was needed and got on with it in a very friendly, clean and efficient way.
Customer in Gloucestershire
Posted on 11/01/2025
, work completed 08/01/2025
Recommended
Excellent total refurbish oil central heating system
BSL Plumbing and Heating are an excellent plumbing service run by Ben Hill totally professional the total refurbishment was done on time and cost
Customer in Gloucestershire
Posted on 07/04/2024
, work completed 05/04/2024
Recommended
Very good overall
BSL was recommended to me by another plumber who couldn’t do the job I needed. We have a complete Shower Room re-fit including moving the toilet and so digging up floor and laying new soil pipe. Ben was reliable on all fronts from keeping appointments to look at the job and actually starting and completing the job. He is a plodder but he is thorough and helpful. A good job done by a helpful and positive contractor.
Customer in Gloucestershire
Posted on 22/03/2024
, work completed 20/03/2024
Recommended
Endorsement Reference
We were recommended to Ben by my son who had recently had a large scale boiler and radiator plus pipework job completed to a very high standard. Our first job for Ben was to correct a faulty tank installation by a British Gas contractor. Since then Ben has routinely carried out servicing and repairs not only for us but for my Scout Group Hut. He has recently been appointed the nominated contractor for our Scout Group.
Which? Trusted Traders Consumer
Posted on 26/02/2024
, work completed 11/01/2024
Recommended
Endorsement Reference
I have had my boiler serviced, and repaired, for the last 3 years by BSL Plumbing. Based on the quality of service that I have received with the boiler I had them fit new radiators and a heated towel rail in Nov 2023. I found Ben at BSL to be friendly and knowledgeable. All the work was discussed with me prior to starting, with the options and prices being made clear to me.
Which? Trusted Traders Consumer
Posted on 26/02/2024
, work completed 20/11/2023
Recommended
Endorsement Reference
BSL, has undertaken several jobs for us from installation of a new boiler to repair and maintenance of radiator and pipe work. Ben has also installed a new tap in our utitity room. All work has been excellent and we would highly recommend tihis Company to others.
Which? Trusted Traders Consumer
Posted on 26/02/2024
, work completed 04/01/2024
Recommended
Endorsement Reference
BSL have carried out extensive works for me over the past few years, from regular boiler maintenance to a new heating system and bathroom renovation. The level of work completed is simply outstanding and is backed up by Ben's reliable and honest approach, his knowledge and support have been fantastic. After contracting several local plumbers prior to working with BSL I can honestly say he is the best plumber in the Forest of Dean by far
Which? Trusted Traders Consumer
Posted on 26/02/2024
, work completed 28/07/2023
Recommended
Endorsement Reference
Complete Bathroom installation, Boiler Installation, Annual Servicing of Boiler and sundry domestic jobs such as radiator installation etc.. Ben is always approachable, professional and efficient. His easy manner is most welcome when we call him in our times of need.
Which? Trusted Traders Consumer
Posted on 26/02/2024
, work completed 19/11/2023
Recommended
Endorsement Reference
Ben most recently fitted a new boiler for us. Previously Ben has done an annual service on the old boiler (over a 7 year period) and also replaced our radiators. I always feel in safe hands with Ben. He is very experienced and knowledgeable, works to a high standard, making sure everything is done as well as it can be. It is easy to communicate with Ben and I know that I will get a reply to a query quickly and reassuringly - whether it is related to a date for coming to do a job or to answer a concern.
Which? Trusted Traders Consumer
Posted on 26/02/2024
, work completed 27/02/2023
Recommended
Endorsement Reference
On this occasion, Ben replaced some old pipework into a building I am rennovating with new pipe, then tested it. Ben was very helpful in answering my numerous questions before and during the work, and was a pleasure to deal with.
Which? Trusted Traders Consumer
Posted on 26/02/2024
, work completed 18/01/2024
Recommended
Endorsement Reference
The first job that Ben did for me was a full Central Heating system replacement on 26 July 2013. Since then he has completed all my Plumbing jobs for me from replacing a toilet syphon, kitchen taps, and bathroom taps to a disabled bathroom conversion for my elderly inlaws. Ben is reliable, trustworthy and his work is of a very high standard.There have been times when I have contacted him at short notice but he has always found the time to complete the job.
Which? Trusted Traders Consumer
Posted on 26/02/2024
, work completed 23/01/2024
Recommended