Endorsed by Which?

Building Forensics Ltd

4.8

28 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Mar 2020

About

If your home or office is making you sick we investigate issues which may identify building related illness or "Sick Building Syndrome".

Indoor Air Quality (IAQ) are often responsible for asthma, cold and flue like symptoms, memory loss, brain fog and varying complaints from hair loss to skin irritation.

Water damage from leaks or flooding can result in biological amplification in only 48 hours and mould, bacteria and even chemicals from wet construction materials can affect your health.

We investigate all parameters of IAQ from building design and construction defect to water damage, fire and general ventilation issues.

We are qualified and certified Indoor Environmental Hygienists who are members of Surviving Mold IAQ group. We are members of SM medically clean environmental group of IEPs focusing on CIRS and Environmental Illness support.

If you're suffering new or worse health symptoms that may be related to your building, recent repairs or damage give us a call. You are not alone!

What we do

  • Environmental services

    • Air quality
    • Mould & water damage
  • Mould

    • Mould investigation
    • Mould survey
    • Mould Sampling
  • Cleaning services

  • Ventilation installers

  • Specialised building trade contractors

  • More Services

    • mould specialists
    • flood damage
    • flood claim audits

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.8
28 reviews
Customer Service
4.8
Quality
4.9
Value
4.9
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Excellent Service, Knowledgeable, Integrity and Genuinely Cares
Customer Service
Quality
Value
Building Forensics Mr Charlton has provided an excellent service, his integrity and knowledge is expansive, he remains helpful throughout the process and has shown vast knowledge and understanding of the impact of chemicals and mycotoxins, he also offers a wealth of evidence based peer reviewed documents on damp and mould etc. As well as directing you to a library and catalogue of information on the effects, causes etc. We cannot recommend him and Building Forensics highly enough. It is very rare in this day and age to find such genuine integrity and care for transparency and assisting the customer. We cannot recommend him and Building Forensics Highly enough.
Customer in Greater London Posted on 25/08/2024 , work completed 28/11/2023
A Wise Decision in the Face of Disaster
Customer Service
Quality
Value
In October 2019, our family faced a devastating flood that forced us out of our home for 10 long months. Amid the chaos and uncertainty, we made a decision that would prove invaluable: commissioning Buildings Forensics to conduct a thorough investigation of potential contaminants in our home. Out of over 200 affected houses in our area, only two families, including ourselves, chose to pursue independent investigations. At the time, it felt like an extra precaution - a way to ensure our peace of mind before returning to our beloved home. Now, 4.5 years later, I can confidently say that this decision was one of the wisest we made during that challenging period. The comprehensive report provided by Building Forensics has become more than just a document - it's crucial evidence that sets our property apart. The team at Building Forensics was thorough, professional, and detailed in their approach. Their expertise in identifying and documenting potential hazards gave us the confidence we needed to move forward with our home restoration. To those facing similar situations, I cannot stress enough the importance of such an investigation. What seemed like an abundance of caution at the time has proven to be an essential step in protecting our family's health and our property's value. In retrospect, the peace of mind we gained was invaluable, but the long-term benefits have far exceeded our expectations. My neighbour and I are extremely pleased.
Customer in Greater London Posted on 07/08/2024 , work completed 01/08/2024
Highly recommended
Customer Service
Quality
Value
I recently had the opportunity to work with Building Forensics after 12 months of serious health issues and discovering that these were linked to mould exposure. My journey began when I visited a bioresonance practitioner and nutrition expert in Alderley Edge. I learned that I had mould and mycotoxins in my system, which were significantly contributing to my ill health. Following their recommendation, I reached out to Building Forensics for help. From the initial consultation to the thorough inspection of our home, the team at Building Forensics demonstrated exceptional professionalism and expertise. They conducted a meticulous assessment, identifying areas of mould growth that were not visible to the naked eye. Their use of advanced detection methods and detailed reporting gave us a clear understanding of the extent of the problem. The stand out was their commitment to not just removing the mould, but also ensuring our living environment is safe and healthy long-term. Jeff really understands first hand the devastating impact of mould toxicity in the body and has provided us with practical advice on prevention and maintenance, which is incredibly valuable. Thanks to Jeff and the team at Building Forensics, we now have a healthier living environment. Their service was prompt, thorough, and highly effective. I strongly recommend them to anyone dealing with mould related health issues or seeking to ensure their home is safe from mould and mycotoxins.
Customer in Lancashire Posted on 06/06/2024 , work completed 03/05/2024
Highly recommend!
Customer Service
Quality
Value
After my girfliend had suffered debilitating health issues for years due to mould hidden behind inner plasterboard walls, Julie and the team at building forensics carried out a survey on our place and were flexible to support us last minute. They have been invaluable ever since. We were recommended by a friend who had also been sick due to mould, and we are so thankful to have found this company. Julie and Jeff have continued to provide support in our next step to find a new home and advice to help my girlfriend. They provide us with guidance and support throughout and would even offer refunds for items we wouldnt use. They are a great company, and we will certainly be using them again. Highlighly recommend! Thank you Jeff and Julie!
Customer in Greater London Posted on 11/10/2023 , work completed 11/10/2023
Mould assessment
Customer Service
Quality
Value
After it was suggested that years of various chronic health issues might be caused by mould in our home we contacted Jeff to do a survey. He was extremely knowledgeable and did a through survey giving us information on the main problem areas and how to start getting our house back to normal. It has been a challenging time and we still have a way to go with it but it has been very reassuring to know that Jeff is happy to give his expert advice whenever we need it. Worth every penny and I would highly recommend.
Customer in Hertfordshire Posted on 26/07/2022 , work completed 01/04/2022
A national treasure
Customer Service
Quality
Value
After a lifetime of health problems, and more recently acute health issues including IBS, a kidney infection, and a bipolar diagnosis, I sought care through a functional medicine physician. She determined that I had mycotoxin (mould) poisoning and instructed me to carry out mould testing of our new home. Not surprisingly this illness and corresponding field of doctors, environmental consultants, and remediation companies is in its infancy. There are few if any companies in the UK that truly understand how to properly handle mould in the home. After extensive research I came upon Jeff Charleton’s background and business and immediately got it touch. He’s renowned in the US amongst the top mould specialist, and is a national treasure here in the UK. If you’re lucky enough to get him to come to your home you will be certain to get the clearest picture of what’s exactly going on and how you can fix it. He is an endless wealth of knowledge when it comes to combating mould in the home. What’s more, he’s not alarmist like many other professionals in the industry, which is reassuring and greatly appreciated when one is dealing with sick building syndrome. He also offers loads of additional support and guidance, which easily justifies his fees. I began working with him this year and plan to continue to utilize his services until our home is remediated and my mould levels are under control.
Customer in Norfolk Posted on 10/05/2022 , work completed 16/03/2022
Comprehensive work
Customer Service
Quality
Value
I first called Building Forensics as I needed some advice on the mould I had been dealing with in my home for the past decade. Jeff was exceptionally helpful and gave me so much advice just off the bat. There are not many people who genuinely care as much as Jeff does with complete regard for people’s health. I ended up needing Jeff’s service in the end, and he was professional and efficient and has provided me with endless support. I cannot rate his services enough, and not to mention his CV, there isn’t a more qualified and accredited person in the industry than Jeff. I am utterly grateful to him! Outstanding service I will recommend to all friends and family!
Customer in Greater London Posted on 04/05/2022 , work completed 23/03/2022
Unsatisfactory customer service, unanswered questions, no confidence in trader
Customer Service
Quality
Value
I contacted Building Forensics after my Functional Medicine Practitioner advised to use them for a mould survey. - Paying a over a couple of thousands of pounds for a report you expect it to be correct and arrive in a timely manner, instead I had to chase the report - which had supposedly been emailed but never arrived. - There were some glaring errors (name and address for one) on the front of the draft report. An assumption made by the technician was concerning, mistaking flat roof drainage points for loft vents, although this was pointed out it was refused to be removed by Jeff. This is Jeff that didn’t visit the property but produced the report. - I asked if I could talk through some of the questions and was told I had to email everything to Jeff. - Several pages didn’t make sense. So I prepared a straight forward list of questions regarding each item. The reply, when it finally arrived, was a brisk single sentence which often didn’t answer the question. - I sent a further request for information and again received a brisk response that didn’t answer all the queries. There is lots more I could say. I feel duped and have no confidence in the report I was provided with, the insistence by someone that didn’t even visit the property that I have an airflow problem in the loft when I provided evidence that I don’t is galling. I ended up getting a second opinion and treatment from a competitor that excelled. I would not recommend Building Forensics.
Customer in Surrey Posted on 07/04/2022 , work completed 09/11/2021
A Which? Trusted Traders staff member replied on behalf of the trader (on 22/04/2022)
Thank you for your comments and we are sorry to hear you were not satisfied with the service we provided. We apologised and rectified the address issue on your report, we also implemented procedures to ensure that this does not happen again. Whilst I did not physically attend the site, my trained technician collected all relevant information in a template format which I require and together with data from the labs I am able to provide a detailed report. I appreciate the reports can raise questions and whilst being on my holiday in Spain, I responded to the 2 pages of questions via email answering all questions and three purpose written guidance sheets on best ways to proceed with remediation, were also provided free of charge. The report was sent within the 2 weeks stated at the beginning and all emails responded to within 1-2 days. These emails have been shared with the WHICH review panel to verify the dates, times and attachments shared. If you have further questions, please send by email and or send directly to Which? to ensure transparency.
wonderful Job
Customer Service
Quality
Value
Jeff came down to Devon to do a survey on my house after it suffered storm damage which led to water penetration in February twenty twenty. Jeff did a very thorough survey which found and highlighted many issues within the property caused by the water perpetration. His very professional and extensive report regarding the issues was passed on to my insurance company, giving it a very clear pathway for the remediation. Jeff was very professional and helpful. These also apply to the wonderful staff in the Building Forensics office. I highly recommend Jeff and this company. Great service. Thank you.
Customer in Devon Posted on 22/01/2022 , work completed 27/07/2021
Knowledgeable and on Your Side when it comes to health
Customer Service
Quality
Value
I'm a functional medicine practitioner and naturopathic nutritionist. Last year I discovered just how seriously mould can affect your health and enrolled in a course to become a mycotoxin practitioner to learn not only how to treat myself but also how to treat others, having realised that my body was full of these highly poisonous toxins coming from the mould in my home which my landlord had ignored. Several other mycotoxin practitioners all recommended Jeff as the most if not only knowledgeable building inspector in mycotoxins and mould inspection. When I first contacted Jeff, it was clear he was very knowledgeable from the mycotoxin training I'd done and he explained that the half-hearted attempts to remediate my property that my landlord had carried had in fact made the issue worse. I was terrified they wouldn't find the source but they found multiple sources, some of which were completely invisible, and wrote a comprehensive report which gave me the ammunition to hold my landlord accountable. Jeff amusingly admits on his own website that he can be grumpy at times but if ever you experience that, do not let it put you off, he is extremely knowledgeable, has a heart of gold and really cares about getting an outcome for the person being affected by mould sickness, having been affected himself. I recommend them to all my mycotoxin clients now and Jeff continues to be a support in terms of my dealings with my landlord in trying to get the property remediated.
Bee Innes in Greater Manchester Posted on 05/07/2021 , work completed 16/11/2020