Bumblebee Plumbing & Heating Ltd

Having been recommended by neighbours and checking out comments on Facebook I contacted Bumblebee who offered choice of appointments. Excellent communications. Explined clearly the fixed price and scope of work. Andy arrived on time and completed work thoroughly and efficiently whilst taking the time to explain to me the current condition of our boiler and various checks involved in the service. Very impressed with the level of customer care. Will definitely use again and happy to pass on my recommendations.

I recently used Bumblebee to help resolve an ongoing issue with my heating system, as well as to install a Hive smart thermostat. Ross came out to carry out the work, and I have genuinely never been more impressed with a tradesperson. To start with, the property layout and existing heating controls were quite complex. I’d had a recurring fault ever since moving in, and despite speaking to a couple of other companies previously, nobody had been able to pinpoint the real cause. Ross took the time to properly survey everything, carefully tracing the system and explaining what he was checking and why. He eventually identified the problem as two failed electrical control boxes – something I assumed would require a dedicated electrician. Not only did Ross spot the issue quickly, he replaced both units on the same visit, tested everything thoroughly, and made sure the system was operating safely and correctly. After that, he also set up the Hive system for us. What really stood out was the care he took at the end: he recorded a short personalised video walking through how the heating and hot water settings worked, how to use the Hive app, and what to do if anything ever needed adjusting. It was incredibly helpful and something I’ve genuinely never seen before. Professional, knowledgeable, polite, and absolutely focused on doing the job properly. I would recommend Bumblebee – and especially Ross – without hesitation. A first-class service from start to finish.

Very polite and helpful. Arrived on time as arranged. Great service as usual. Left everywhere tidy. Great value for money

Andy came and fixed our problem in no time. Received a text with the engineers name to say he was on his way. Highly recommend Bumblebee, we wouldn't use anyone else. Engineers always friendly and polite.

I know that whenever I contact Bumblebee Plumbing I 'm always going to get excellent service. Easy to contact, they are reliable, punctual,professional and always pleasant, clean and courteous. A Plumbing business I can highly recommend.

Andy from Bumblebee attend my boiler today, I was aware that the job was fiddly and my boiler is in the loft, quite a challenge for a talk person. He was very courteous and carried out the job very efficiently. Thank you Bumblebee

I have been using bumblebee heating for three years now, they are easy to contact and very professional. They always let me know when they are coming out. Always send over the correct certificate. Will continue to use them in the future.

Ross came out to do a diagnosis on what I thought was a faulty radiator. He is very knowledgeable and quickly identified the problem and advised on the best course of action. Arriving to do the work at a time that suited me, I was kept informed throughout. Very thorough, easy to get on with, and tidy. The adaptation to our boiler is a total game changer! Great support from Vicky in the office too.

Turned up at the notified time with all the parts and equipment to complete the installation, was friendly, approachable and professional, upon completion, checked and tested the system before recommissioning and removed all rubbish. Would highly recommend.

Our boiler failed (no heating or hot water) so bumblebee came out and carried out a temporary repair which we agreed with at no charge to us which kept us going until a replacement could be sourced and fitted. As our boiler was quite old and beyond economical repair we were offered three options by Ross, once we had chosen the option best for us the boiler was ordered and fitted that weekend. In summary the service was friendly from both office staff, Ross and his engineers. We are very satisfied with the work that has been carried out.