Endorsed by Which?

Bumblebee Plumbing & Heating Ltd

5.0

482 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen, Owner and Founder of Bumblebee Plumbing and Heating LTD. We have been operating since 2015 and we are going from strength to strength. We now have 8 vans on the road and a full-time office. We have numerous accolades for our excellent work.

To name a few
• Boiler and Heating Contractors Installers 18 & 19 for energy efficiency
• Heating company of the year 20 & 21 in the Manchester Prestige Awards
• Awarded "Top 3 Plumbers" in the Warrington Three best rated awards and have remained in there for the last 5 years
• Finalists in the SCREWFIX Tradesperson of the Year 23
• Winners of Heating Company of the Year 23, 24 and 25 in the SME Awards.

We have a commitment to high level service and always strive for perfection. Our engineers are highly trained and experienced meaning our customers get the best guys on the job every time.

We aim to be:
Honest,
On time,
Neat and Tidy. (in appearance and in your property), Reasonably Priced.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • Air conditioning contractors

  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
482 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Service
Customer Service
Quality
Value
Andy arrived on time , he is always pleasant and friendly. He explained everything fully, and checked with me if I had any issues. Always takes his shoes off, even though I tell him it's not necessary!!. Excellent company, worth 5* rating. Merry Christmas.
Customer in Warrington Posted on 11/12/2025 , work completed 11/12/2025
Excellent
Customer Service
Quality
Value
Excellent service from start to finish. Jacky phoned to say service was due and arranged a date and time to suit us. Andy the engineer was very personable and did a first class job. Would highly recommend this firm.
Customer in Warrington Posted on 09/12/2025 , work completed 09/12/2025
Excellent service as always 👌
Customer Service
Quality
Value
Although it's a pain having boiler problems, it great to know that these guys look after it for you. Always very helpful, polite and friendly. Thank you as always 🙏.
Customer in Greater Manchester Posted on 04/12/2025 , work completed 04/12/2025
The trader replied (on 05/12/2025)
We feel your pain of having boiler problems, we know it is a nightmare when issues occur, but we are so glad the team can assist our customers and fix the issues!
Brilliant Work
Customer Service
Quality
Value
The Engineer Karl removed our ancient boiler and fitted a new Alpha boiler. He was so professional and the job was completed with skill, excellence and dedication to the finished job. Cleaning and hooveringup as he went the finished product was excellent, with all rubbish removed. He was so pleasant and explained the working of the system clearly. Would highly recommend this company. Five stars definitely. *️⃣*️⃣*️⃣*️⃣*️⃣
Customer in Greater Manchester Posted on 28/11/2025 , work completed 27/11/2025
The trader replied (on 01/12/2025)
Brilliant review, a massive thank you for leaving this, so nice to read that you are super pleased with Karl and your installation.
Always amazing service
Customer Service
Quality
Value
Third time of using Bumblebee and wouldn’t hesitate to recommend! Friendly, prompt and excellent service. They text when on the way with the name of the plumber & the staff are great.
Customer in Warrington Posted on 26/11/2025 , work completed 20/11/2025
The trader replied (on 27/11/2025)
We love returning and loyal customers, so thank you from the whole team your review is superb.
Maintained call out leak on boiler and rad
Customer Service
Quality
Value
Amazing response and fixed quickly’ just what we needed ‘ can’t believe I’m so glad l changed from British Gas who keep you waiting ‘
Customer in Cheshire West and Chester Posted on 21/11/2025 , work completed 21/11/2025
The trader replied (on 26/11/2025)
Good morning, what a wonderful review to read on a cold and frost Wednesday morning, a lovely start to out day.
Boiler service
Customer Service
Quality
Value
As always excellent service from booking appointment through to completion of work. Friendly knowledgeable and super efficient. Always go the extra mile. Would highly recommend.
Customer in Warrington Posted on 20/11/2025 , work completed 20/11/2025
The trader replied (on 24/11/2025)
We are always happy to help and love when our loyal customers, leave us a wonderful review.
Boiler Service
Customer Service
Quality
Value
Andy has provided an excellent service and went above and beyond by helping with another water issue too! Extremely professional and personable. My mum was present and has decided she now wants Bumblebee to service her boiler. I have no hesitation in recommending this company.
Customer in Warrington Posted on 18/11/2025 , work completed 18/11/2025
The trader replied (on 19/11/2025)
Ah that is wonderful, gaining not one but two customers. We are BUZZING to be able to help yourself and your Mum.
Happy new customer
Customer Service
Quality
Value
James came today to do our first service and survey. He was friendly, polite and helpful. Thank you.
Customer in Warrington Posted on 13/11/2025 , work completed 13/11/2025
The trader replied (on 17/11/2025)
We are pleased to have you on board, welcome!!!
Excellent customer service
Customer Service
Quality
Value
Karl attended our property as no central heating low pressure .pipe leak on condenser which he repaired. Heating now working. Ayer coming through bedroom ceiling and he advised not due to the boiler.leak it's due to roof so will have this investigated. Lovely young man very knowledgeable and helpful excellent service received .Thank You Karl
Customer in Warrington Posted on 11/11/2025 , work completed 11/11/2025
The trader replied (on 12/11/2025)
It is unfortunate that it is your roof causing the leak and we are unable to help with this, your house insurance may cover this. I will pass your thanks onto Karl.
Boiler service
Customer Service
Quality
Value
Excellent service, James was very polite , knowledgeable and informative. I received text to inform me he was on the way, work was carried out effectively & efficiently. The quote for the service was competitive and exactly the same as invoice received. Service was completed and all paperwork emailed to me. Definitely use again & highly recommend them.
Customer in Warrington Posted on 11/11/2025 , work completed 11/11/2025
Boiler service
Customer Service
Quality
Value
Excellent service, text to inform me he was on the way, and quote for the service was competitive. Service was completed and all paperwork emailed to me. Definitely recommend them.
Customer in Warrington Posted on 05/11/2025 , work completed 05/11/2025
The trader replied (on 07/11/2025)
Thank you for your business, we look forward to seeing you in 12 months time.
Used Bumblee for the first time to carry out a boiler service.
Customer Service
Quality
Value
Having been recommended by neighbours and checking out comments on Facebook I contacted Bumblebee who offered choice of appointments. Excellent communications. Explined clearly the fixed price and scope of work. Andy arrived on time and completed work thoroughly and efficiently whilst taking the time to explain to me the current condition of our boiler and various checks involved in the service. Very impressed with the level of customer care. Will definitely use again and happy to pass on my recommendations.
Customer in Warrington Posted on 02/11/2025 , work completed 28/10/2025
The trader replied (on 04/11/2025)
Thank you for taking the time to leave us a fantastic review. Glad to see that our customers are confident to pass our details on to neighbours and friends. Its always very rewarding to have that level of trust with our customers. So glad we could get the works completed for you and you know where we are if you need us.
Outstanding Service
Customer Service
Quality
Value
I recently used Bumblebee to help resolve an ongoing issue with my heating system, as well as to install a Hive smart thermostat. Ross came out to carry out the work, and I have genuinely never been more impressed with a tradesperson. To start with, the property layout and existing heating controls were quite complex. I’d had a recurring fault ever since moving in, and despite speaking to a couple of other companies previously, nobody had been able to pinpoint the real cause. Ross took the time to properly survey everything, carefully tracing the system and explaining what he was checking and why. He eventually identified the problem as two failed electrical control boxes – something I assumed would require a dedicated electrician. Not only did Ross spot the issue quickly, he replaced both units on the same visit, tested everything thoroughly, and made sure the system was operating safely and correctly. After that, he also set up the Hive system for us. What really stood out was the care he took at the end: he recorded a short personalised video walking through how the heating and hot water settings worked, how to use the Hive app, and what to do if anything ever needed adjusting. It was incredibly helpful and something I’ve genuinely never seen before. Professional, knowledgeable, polite, and absolutely focused on doing the job properly. I would recommend Bumblebee – and especially Ross – without hesitation. A first-class service from start to finish.
Customer in Posted on 30/10/2025 , work completed 23/10/2025
The trader replied (on 31/10/2025)
This is a wonderful review to read first thing on a Friday morning! Thank you so much, Ross the Boss is without doubt a heating guru.
Annual Service
Customer Service
Quality
Value
Very polite and helpful. Arrived on time as arranged. Great service as usual. Left everywhere tidy. Great value for money
Customer in Cheshire West and Chester Posted on 29/10/2025 , work completed 29/10/2025
The trader replied (on 30/10/2025)
Thank you, it is brilliant to read our engineer is following our expectations.
Fast and efficient
Customer Service
Quality
Value
Andy came and fixed our problem in no time. Received a text with the engineers name to say he was on his way. Highly recommend Bumblebee, we wouldn't use anyone else. Engineers always friendly and polite.
Customer in Warrington Posted on 28/10/2025 , work completed 28/10/2025
The trader replied (on 30/10/2025)
Thank you for leaving a fantastic review, we are grateful to have you as a loyal customer
Highly Recommended
Customer Service
Quality
Value
I know that whenever I contact Bumblebee Plumbing I 'm always going to get excellent service. Easy to contact, they are reliable, punctual,professional and always pleasant, clean and courteous. A Plumbing business I can highly recommend.
Customer in Warrington Posted on 27/10/2025 , work completed 24/10/2025
The trader replied (on 30/10/2025)
What a lovely review to read, from the whole team, thank you so much!
Great work
Customer Service
Quality
Value
Andy from Bumblebee attend my boiler today, I was aware that the job was fiddly and my boiler is in the loft, quite a challenge for a talk person. He was very courteous and carried out the job very efficiently. Thank you Bumblebee
Customer in Warrington Posted on 17/10/2025 , work completed 17/10/2025
The trader replied (on 20/10/2025)
Thank you for taking the time to leave us a review on Which?. Also, Thankyou for the kind words. We will make sure that Andy gets the brilliant feedback. Its great to hear that our staff are following through with our values.
Gas safety check
Customer Service
Quality
Value
I have been using bumblebee heating for three years now, they are easy to contact and very professional. They always let me know when they are coming out. Always send over the correct certificate. Will continue to use them in the future.
Customer in Warrington Posted on 16/10/2025 , work completed 10/10/2025
The trader replied (on 17/10/2025)
Thank you for being a returning customer, your business is appreciated.
Boiler Adaptation is a Game Changer
Customer Service
Quality
Value
Ross came out to do a diagnosis on what I thought was a faulty radiator. He is very knowledgeable and quickly identified the problem and advised on the best course of action. Arriving to do the work at a time that suited me, I was kept informed throughout. Very thorough, easy to get on with, and tidy. The adaptation to our boiler is a total game changer! Great support from Vicky in the office too.
Customer in Warrington Posted on 16/10/2025 , work completed 16/10/2025
The trader replied (on 17/10/2025)
We thank you for your awesome review!
Replace radiator and central heating pump
Customer Service
Quality
Value
Turned up at the notified time with all the parts and equipment to complete the installation, was friendly, approachable and professional, upon completion, checked and tested the system before recommissioning and removed all rubbish. Would highly recommend.
Customer in Warrington Posted on 16/10/2025 , work completed 16/10/2025
The trader replied (on 31/10/2025)
Thank you for your business, don't forget you can sign up to our reduced cost maintenance plan.
Boiler repair and replacement
Customer Service
Quality
Value
Our boiler failed (no heating or hot water) so bumblebee came out and carried out a temporary repair which we agreed with at no charge to us which kept us going until a replacement could be sourced and fitted. As our boiler was quite old and beyond economical repair we were offered three options by Ross, once we had chosen the option best for us the boiler was ordered and fitted that weekend. In summary the service was friendly from both office staff, Ross and his engineers. We are very satisfied with the work that has been carried out.
Customer in Warrington Posted on 13/10/2025 , work completed 04/10/2025
The trader replied (on 14/10/2025)
No heating or hot water is a nightmare when it happens. We are so glad that we have been chosen to fit your new boiler and get your home all warm again.
First Service/Survey
Customer Service
Quality
Value
Been using Bumblebee for years for all sorts of things and when I called to book my annual boiler service I had a chat about the monthly maintenance scheme, was easy as to set up, all over the phone, and a date within a week. As ever I had a txt to say Andy was on his way, he was punctual, courteous and helpful as ever- despite having to clamber over things to get to some of the radiators. Love the staff and service from Bumblebee, shame more trades are not as conscientious.
Customer in Warrington Posted on 10/10/2025 , work completed 10/10/2025
The trader replied (on 14/10/2025)
We are so happy to have you as a customer and now you're on our maintenance plan as well, BUZZING all round.
Boiler Installation
Customer Service
Quality
Value
We've been delighted with our gas boiler installation from Bumblebee. From a reasonably priced quote with two options, to booking a date within two weeks, the initial communication was excellent. On the day, Peter and Karl fitted the boiler in a professional and friendly manner, leaving our house clean and tidy. Our new boiler is excellent. Thank you Bumblebee.
Customer in Warrington Posted on 10/10/2025 , work completed 06/10/2025
The trader replied (on 13/10/2025)
We love reading reviews like this, buzzing to know our customers are happy with our services.
New bathroom
Customer Service
Quality
Value
Very pleased with work. Great new bathroom. Process made easy, every step explained. Fitters were pleasant, and helpful.Left them a key, they proved trustworthy. Good firm this. Recommend highly.
Customer in Merseyside Posted on 09/10/2025 , work completed 22/09/2025
The trader replied (on 13/10/2025)
Thank you very much for your wonderful review.