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Trusted Traders

Bumblebee Plumbing & Heating Ltd

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5.0

72 Reviews

About

My name is Ross Coen I am the owner and founder of Bumblebee plumbing and heating. I have over fifteen years experience in the service and repair, Gas Safe industry.
I was trained at The British Gas Academy in Leeds where I obtained top honours and all my Gas Safe and plumbing qualifications.

From there I worked in the field servicing, repairing and installing all types of Gas appliances.
This experience is something that sets us apart from other heating companies. The breakdown and repair experience I have means that I understand the inner workings of a boiler to a higher level than our competition. Which means, in turn, that my first instinct is to fix the problem. Not just shake my head and quote for a new one.

At Bumblebee we are strong believers in "paying today to secure tomorrow". For instance we have heavily invested in "our system" which sends SMS when the engineers on his way.

We aim to be:
On time
Neat and tidy (both in appearance and in your property)
Reasonably priced
Honest

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Reviews summary

5.0
72 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Setting Standards
Customer Service
Quality
Value
Bumblebee personnel create the right impression, are courteous, reliable and trustworthy. A level above traders I have used over many years. They genuinely care about their reputation and work quality.
J. Bennett W19/05/2018
The trader replied (on 22/05/2018)
It’s always great to hear feedback like this. We always strive to give our customers a first class experience and change the perception of trades people. Thanks for your kind words and appreciation.
Boiler service
Customer Service
Quality
Value
Pleasant young man (Sam) who was able to answer all questions posed regarding boiler and heating system/operations and good clean worker.
John, Cheshire11/05/2018
The trader replied (on 22/05/2018)
Sam is our newest recruit who trained through us. We believe in investing in our apprentices and it’s lovely to see him doing so well now he’s fully qualified. I will share your feedback with him. Thanks again.
Prompt and efficient
Customer Service
Quality
Value
I would really recommend for promptness and efficiency and no mess. I will certainly use again.
Barbara, Cheshire24/04/2018
The trader replied (on 12/05/2018)
Thanks Barbara it’s lovely to hear such nice feedback
Fitted new boiler & flushed system.
Customer Service
Quality
Value
Fantastic, explained everything. Cleaned up aftersales. Can't fault them. Would definitely recommend again to others. Lovely guys, polite & good laugh.
Diane, Cheshire18/04/2018
The trader replied (on 12/05/2018)
Thank you Barbara it’s lovely to hear such great feedback
Excellent job
Customer Service
Quality
Value
The engineer did a first class job. He was competent, patient & reassuring. It was a pleasure to have him here.
Mary, Cheshire17/04/2018
The trader replied (on 12/05/2018)
Thank you Mary. We love our job but it’s even better when we get to work for great customers like you.
Prompt & professional
Customer Service
Quality
Value
They were recommended to me and I would have no hesitation in recommending. Text to say what time they would arrive. Very prompt.
Harold, Merseyside04/04/2018
The trader replied (on 12/05/2018)
It’s great to get work from a recommendation and your reviews help provide that for someone else. So thank you
Disconnected cooker
Customer Service
Quality
Value
Did a good job and was very pleasant.
Veryl, Cheshire03/04/2018
The trader replied (on 12/05/2018)
Thanks for the review
Disconnected cooker
Customer Service
Quality
Value
Did a good job and was very pleasant.
Veryl, Cheshire03/04/2018
My review
Customer Service
Quality
Value
Installed condense pump
Barry, Cheshire03/04/2018
The trader replied (on 12/05/2018)
Cheers for the brews Barry
Great service :)
Customer Service
Quality
Value
Pleasant engineers arrived on time, ordered parts and came back when they said they would, happy customer :)
Customer 31/03/2018
The trader replied (on 12/05/2018)
We always strive to be as quick and reliable as possible.