Bumblebee Plumbing & Heating Ltd

We were recommended tjis company when we mived here 14 years ago Not once have they disappointed us Their service and highest of professional standards across the board are impecable We subscribe to a monthly service plan which is reasonably priced and offers us peace if mind Today they sent Sam. He was really pleasant and clean Representing his company with pride and with an exceptional professional manner We have recommended Bumblebee to numerous friends and a number if our neighbours use them too A local company who should be proud of the service they offer We would recommend them to anyone

Ross and his team were brilliant from start to finish from quoting for my air conditioning to installation. They were punctual, came when they said they were going to and were clean and tidy and professional throughout. Ross also managed to source my air conditioner very quickly during a heatwave. Thank you so much from a very happy customer.

Excellent annual boiler service from Sam at Bumblebee. He was friendly, professional and thorough, and clearly explained the work completed. Everything was left clean and tidy, and the boiler is running perfectly. I would happily recommend Bumblebee and will use them again.

Sam did an excellent job today. He was on time, courteous, helpful and very thorough. As usual, Bumblebee delivered a top service.

Carried out out according to service agreement after I had to cancel previous date due to bereavement. No quibble excellent service as usual

I've used Bumblebee on and off for years now for my boiler. In the past I had a minor issue regarding a seal not being replaced at the service on a 2 yearly basis as recommendation by the manufacturer. This was all sorted so I'm now aware to specifically ask for the seal as an additional part now it's not under manufacturer warranty. This time the expansion channel had water in it so was emptied as part of the service. Andy was experienced with the boiler I had so easily got the front off to do the service and he genuinely seems to enjoy his job plus meeting customers.

Another year gone in the blink of an eye. As always, the super reliable and competent team at Bumblebee contacting via phone and email to get it booked in. 1 email, 1 return phone call booked just 3 days later at my preference. Engineer message on way and a very pleasant young man too. Simple, swift, reliable and relatable too. Highly recommended and tell anyone with gas, heating, plumbing challenges to give them a call they really are very good at what they do.

Annual boiler and heating service completed quickly and efficiently. Appointment times were flexible to accommodate our availability. The work was done professionally and without any mess.

Work carried out was clean and no mess. Plumber was very polite and professional in all aspects. Would highly recommend this company.

Just had my annual boiler service by Sam from bumblebee. Excellent all round - punctual tidy friendly and knowledgeable. What more could you ask for?

Since having a Worcester boiler installed by Bumblebee in August 2022, the annual maintenance services are always carried out on time by professional engineers to an excellent standard. Would highly recommend.

Very good company. Excellent staff and very efficient. I love my new boiler. Heats my whole house. I have hot water in all my bathrooms at once. I would highly recommend BumbleBee

We have a service plan with Bumblebee which includes annual service of our boiler. Communication is great, we received an email reminder to book the service and was notified by text that Sam was on his way. He arrived shortly after and checked the boiler thoroughly. Great company with professional, polite, efficient, friendly staff. Thank you.

Bumble bee have a great team of engineers, they are a friendly, reliable team. We have always had excellent service and we highly recommend them.

Regular boiler service. Always feel looked after from being called by Vicky to set a date for the service to then one of the team (Andy) attending and letting me know what they're doing and if all ok. Really easy going and very happy with the service Cheers team

Sam arrived to service boiler ‘ was sent message he was on his way ‘ that’s a really good thing ‘ they keep you updated ‘ and was able to pick a date that suited us ‘ amazing company

This is the first time I have used Bumblebee and I am very happy with communication and the boiler servicing. It was carried out in a timely and efficient manner. Price is very reasonable and would recommend.

Had our boiler under service contract with Bumblebee for years and been very happy. When we moved into a new house with a gas fire I asked if they could come and service that as well. Booked in swiftly and the engineer (Sam) who came was helpful and efficient.

As always with Bumblebee, fantastic response to our leaking radiator and water overflow issue. Sam arrived on time and tackled the repairs extremely efficiently. Left the bathroom looking like there had never been a problem. Bumblebee took advantage of the call-out and Sam completed the boiler annual service whilst he was with us Cannot recommend Bumblebee highly enough for the services they provide

Used this company for a new boiler nearly 5 years ago. The one they suggested has worked brilliantly since then. Now have it serviced annually. They arrived today promptly. Serviced the boiler. Very friendly and efficient guys. Very happy with service. Would highly recommend them.

At a time when so many companies seem to believe that potential customers are a nuisance, here is one that gives them what they need when they need it. From initial enquiry, to completion of the installation of our A/C system, we have been hugely impressed with the responsiveness and professionalism of Bumblebee. They were always punctual, rare as hens’ teeth nowadays, and worked incredibly hard during the June heatwave to get us up and running. You may get slightly cheaper quotes elsewhere but they are usually cheaper for a reason. We cannot recommend Bumblebee too highly.

There was some problem with one type of boilers. Bumblebee informed me about this and asked me to book a service engineer to check if the boiler is okey. They helped me to book the service engineer to come to check. Sam, the engineer, came on time and did thorough check up and inspection at the same time. He was very nice, polite. Did his work very efficiently. Informed me about receiving Certificate by email which I have. Bumblebee always inform me when servicing is due. Customer service service assistants are available to advise and help. If I have a problem with a boiler or heating they help to sort out a.s.a.p Being a senior citizen I am on their priority list which is very important and comforting for me. I appreciate their support. And my many thanks to everyone working for Bumblebee. Thanks again. 👍

Having used Bumblebee a few times for radiator renewal and annual boiler maintenance- they were the first ones to know when my 14 year old boiler sprung a leak. They attended quickly and soon had it diagnosed as a faulty plastic part. Being an engineer I decided I would prefer the boiler to be renewed than go through the cold torturous death of a modern boiler that is coming to the end of its life cycle. A new modern boiler was quickly sourced and Andy was booked in to fit it. On the day he arrived early doors and soon had the gas turned off, electric isolated and as the heating system drained down after a fight with the ‘stop cock’. Andy was very courteous and respectful of the house, explaining what he was doing and letting us know he was going upstairs etc - his work-boots always left at doorways. His movements strictly monitored by a ‘sausage dog’ that can be vocal. The old boiler removed, Andy opened up the new boiler and showed the internals of a modern boiler being less complicated than its predecessor. With pipework modified and external flue fitted it was soon fitted to the wall and being commissioned. Andy ensured that all radiators were hot, and taps working and hot water supply nice and hot for kitchen and bathrooms. We then had ‘man talk’ and he explained the ‘top up procedure’ for the heating system, and had the ceremonial hand over of the boiler instruction book and certificate. Very professional and great job done as expected from Bumblebee.

I have had a maintenance contract with Bumblebee, for my central heating boiler for some years now and they are always prompt, friendly and effecient. The night before I was due to go away for 1 week the boiler started leaking quite badly so I rang the emergency contact number. The engineer talked me through the process to turn the system off while I was away which stopped the leak temporarily. He then made an appointment for an engineer to visit me the day after I got home. The problem was quickly fixed and the system is working again.

We wanted to relocate our washing machine to upstairs. This is an unusual and uncommon request in the UK, especially given space in our home. Bumblebee problem solved very well and identified a working solution for us including a saniflo system for our waste. All installed ans problems on the job solved really swiftly. Would recommend bumblebee highly. Used them a number of times over the years and they always do a good job for us.