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Bumblebee Plumbing & Heating Ltd

5.0

503 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen, Owner and Founder of Bumblebee Plumbing and Heating LTD. We have been operating since 2015 and we are going from strength to strength. We now have 8 vans on the road and a full-time office. We have numerous accolades for our excellent work.

To name a few
• Boiler and Heating Contractors Installers 18 & 19 for energy efficiency
• Heating company of the year 20 & 21 in the Manchester Prestige Awards
• Awarded "Top 3 Plumbers" in the Warrington Three best rated awards and have remained in there for the last 5 years
• Finalists in the SCREWFIX Tradesperson of the Year 23
• Winners of Heating Company of the Year 23, 24 and 25 in the SME Awards.

We have a commitment to high level service and always strive for perfection. Our engineers are highly trained and experienced meaning our customers get the best guys on the job every time.

We aim to be:
Honest,
On time,
Neat and Tidy. (in appearance and in your property), Reasonably Priced.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • Air conditioning contractors

  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
503 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service, professional and incredibly helpful
Customer Service
Quality
Value
We had been left without a working boiler in minus temperatures. I gave Bumblebee a call and they prioritised our need with a house visit within two days and the installation on the third day. Andy Heal came out to install, he was clean, professional and kept us informed on each step. Really impressed with the result and he even went above and beyond to help us fix a broken garage door. Really recommend this company highly and so glad we choose them.
Customer in Warrington Posted on 17/12/2022 , work completed 16/12/2022
The trader replied (on 04/01/2023)
Wow what a lovely review I will pass on this review to Andy so he can see how appreciative our customers are when we go above and beyond. Thank you for taking the time to leave it for us
Sorted within 30 minutes!
Customer Service
Quality
Value
Mark sorted my boiler problem out within 30 minutes, I’ve now got hot water and heating again! Cheaper using Bumblebee (and came out sooner) than paying my excess to British Gas! Thanks guys!
Customer in Warrington Posted on 22/12/2022 , work completed 22/12/2022
The trader replied (on 04/01/2023)
Glad to hear you are happy with the service
Boiler service
Customer Service
Quality
Value
Jimmy was a good, knowledgeable engineer, very helpful, and he gave good advice. Very happy with the work.
Customer in Warrington Posted on 30/12/2022 , work completed 30/12/2022
The trader replied (on 04/01/2023)
Thanks for the review I’ll pass your kind words on to jimmy
Efficient reliable service
Customer Service
Quality
Value
Bumblebee were recommended by a friend and they lived up to this recommendation. Arrived when arranged to provide a quote, which is unusual for some trades these days. Information provided fast and installation date arranged within 2 weeks. Following a cancellation the installation was brought forward so job completed within 10 days. Great lads who did the job. Helpful with the Hive and kept the house clean with a runner and removal of all waste. Recommend!
Customer in Warrington Posted on 03/01/2023 , work completed 30/12/2022
The trader replied (on 04/01/2023)
Glad you were happy with the job. In this weather if we can bring it forward we always will. Look forward to seeing you next year for the service
Our first service today to take up a service plan.
Customer Service
Quality
Value
The engineer informed us when he would be arriving and arrived on time. He was professional, efficient and friendly. Fully satisfied with him and his workmanship.
Customer in Merseyside Posted on 04/01/2023 , work completed 04/01/2023
The trader replied (on 21/02/2023)
Thank you for your kind review, we are pleased to have you on contract with us!
Punctuality, professionalism & expertise.
Customer Service
Quality
Value
I was really impressed by the professionalism and knowledge shown by Andy Heal. He knew exactly what to do, bought the right parts and proceeded to promptly complete the necessary repairs. He also tidied up afterwards which was really impressive. I would definitely recommend this service to anyone looking for plumbing and heating professionals.
Customer in Warrington Posted on 05/01/2023 , work completed 05/01/2023
The trader replied (on 21/02/2023)
Thank you for your review, cleaning up is part of the engineers in house training!
Efficient and reliable service
Customer Service
Quality
Value
I have used Bumblebee on two occasions recently, for a boiler and unvented cylinder service, and to replace a faulty cylinder pressure valve. On both occasions, they were able to provide convenient appointment times and advanced warning of their arrival. The work was carried out professionally and the disruption was minimal. The invoices and service report were delivered promptly via email, and the payment acknowledgement was received in a timely manner. Overall, a competent and professional company who I wouldn't hesitate to recommend, or use again.
Customer in Warrington Posted on 19/01/2023 , work completed 18/01/2023
The trader replied (on 21/02/2023)
Thanks for leaving a 5-star review we appreciate you taking the time to do so.
Impressed
Customer Service
Quality
Value
We initially used Bumblebee just to check out the heating system ( which had not been used for some timer) when we first moved into the property. We were impressed by the professionalism of the office team and the engineer who did the work. So used them again to upgrade the heating system, replace and move radiators etc. Again could not fault any aspect of the job. No hesitation in recommending them.
Customer in Warrington Posted on 24/01/2023 , work completed 20/01/2023
The trader replied (on 21/02/2023)
Thank you for your custom and leaving a super review.
Alterations to central Heating
Customer Service
Quality
Value
Always use Bumblebee for all our plumbing needs. Came today to remove a radiator in advance of new kitchen. Fair price, arrived on time, quick work, tidy, courteous, spot on, as always.
Customer in Borough of Halton Posted on 30/01/2023 , work completed 30/01/2023
The trader replied (on 21/02/2023)
So glad you are happy with our work, don't forget to give us a BUZZ for any further work, we are always happy to help.
Boiler repair
Customer Service
Quality
Value
Had a problem with the boiler with no hot water but radiators all working well. James quickly identified the fault which was a faulty diverter valve and also improved the pipework. Repaired soon after. Professional and efficient service and wouldn’t hesitate to recommend.
Neil in Warrington Posted on 02/02/2023 , work completed 02/02/2023
The trader replied (on 21/02/2023)
Thanks for your review, I will be sure to let Jimmy know you are pleased with his workmanship.
New boiler
Customer Service
Quality
Value
Bumblebee were excellent right from sorting out what the problem was to fitting the new boiler. They are very clear explaining everything to you and not patronising. The workmen were polite and very clean and left everywhere as they found it. Would recommend.
Customer in Warrington Posted on 13/02/2023 , work completed 10/02/2023
The trader replied (on 21/02/2023)
We are so glad we could get your house cosy and warm again, don't forget you can take out our Reduced Care plan for being a loyal and valuable customer.
Excellent customer service
Customer Service
Quality
Value
I have an annual maintenance contract with Bumblebee. I had an email reminding me that my service is due so I phoned to make an appointment. Excellent customer service from the lady who booked my call. I had a txt on the day of the service to say the engineer was on his way. Again, excellent customer service. The engineer worked very tidily. I would definitely recommend Bumblebee.
Customer in Cheshire West and Chester Posted on 17/02/2023 , work completed 17/02/2023
The trader replied (on 21/02/2023)
We look forward to seeing you next year, always a pleasure to have happy customers on board with us!
Brilliant work
Customer Service
Quality
Value
My boiler pressure dropped so wouldn’t heat up radiators but Bumblebee were out super swift to fix the problem
Customer in Borough of Halton Posted on 22/02/2023 , work completed 22/02/2023
The trader replied (on 06/03/2023)
Glad the team could get you up and running quickly.
Fast, friendly company
Customer Service
Quality
Value
Contacted bumblebee as a trusted plumbing and heating company; used on numerous occasions. Faulty overflow fixed within minutes and full service carried out on the same day. Thank you for such a reliable local service.
Emma in Warrington Posted on 27/02/2023 , work completed 27/02/2023
The trader replied (on 06/03/2023)
Our pleasure Emma, we appreciated your 5* review.
Great service
Customer Service
Quality
Value
As always Bumbleebee responded to our heating problem expediently. Mark Hughes, the engineer, knew exactly what was causing the problem and sorted it in a minute. Excellent service. Say no more.
Customer in Warrington Posted on 01/03/2023 , work completed 01/03/2023
The trader replied (on 06/03/2023)
Thank you for leaving this review, I will be sure to pass on your kind words to Mark.
Professional and accomodating
Customer Service
Quality
Value
Bumblebee fitted a new pressurised unvented hot water cylinder to replace a much smaller and convoluted vented hot water cylinder system. The price was fair for the work and they visited twice to discuss and accommodate some specific requirements we had (relating to future bathroom refurb). They did exactly as discussed with neat and tidy plumbing. The new system is excellent and solved a number of problems we had. There was a small misunderstanding about the location of isolator valves but this was very promptly rectified once we flagged it. It was a pleasure to have a tradesman who took pride in their work - a rare trait it seems these days.
Customer in Warrington Posted on 01/03/2023 , work completed 28/02/2023
The trader replied (on 06/03/2023)
We are glad you are happy with the fitting of your new hot water cylinder, we would only ever want our customers to be totally satisfied with our work.
Thank you Bumblebee
Customer Service
Quality
Value
We needed to replace our existing boiler urgently and Bumblebee flew into action to help us stay warm. We were super impressed by the whole process, from surveying to fitting a new boiler and all credit to their engineers (Steve and Ross) work onsite. The plumbing and fitting looked so neat - almost a piece of art! Good experience all round.
Howard in Warrington Posted on 01/03/2023 , work completed 28/02/2023
The trader replied (on 06/03/2023)
Hi Howard, really appreciate this glowing review and lovely to read you are happy with our workmanship, not bad when the Director and Ops Manager were your installers! Hopefully, you will take out a service and repair plan with us, can't guarantee Ross or Steve will carry out your service though.
New Installation of a Intergas ECO RF 30
Customer Service
Quality
Value
Great service, Ross came out and quoted the next day as promised. Quoted, booked install day the same day, came on time and Steve did a fantastic job assisted by Andy, including training me on both the boiler and Hive app for controlling it. Left all areas clean and tidy, what a great experience. Steve was very knowledgeable and made me feel comfortable that all would go well. New boiler now working very well, the Intergas boiler is top quality, I am now signing up for a service contract with them for the next 12 years and beyond. I would highly recommend the Bumblebee Team they did what they said they would when they they would.
Customer in Merseyside Posted on 03/03/2023 , work completed 01/03/2023
The trader replied (on 06/03/2023)
We are so pleased that you are a happy customer and a joy to have you on board with us as a maintenance customer.
Requested changes to the piping and to move some pipes for our sola instalation
Customer Service
Quality
Value
Fantastic service - got the job done in no time. Neat and tidy and all done with a smile! The pipes needs moving over and it was done neatly and in good time.
Customer in Cheshire West and Chester Posted on 10/03/2023 , work completed 09/03/2023
The trader replied (on 17/03/2023)
Thank you very much for taking the time to leave a lovely review, it always makes our team smile too!
Reliable and efficient
Customer Service
Quality
Value
I've used Bumblebee for a few years for boiler servicing, today was to disconnect my gas hob, while a refurb. My kitchen. Engineers are always friendly and efficient. I like the fact that you get a confirmation email when you book, with a half day time slot. They send a text when the engineer is en route. None of the messing about I've experienced before, just great reliable service.
Customer in Widnes Posted on 15/03/2023 , work completed 15/03/2023
The trader replied (on 17/03/2023)
Thanks for being a returning customer, always our pleasure to be able to help!
Amazing, clean and empathetic
Customer Service
Quality
Value
Bumblebee have recently completed a combi boiler swap for my nan, under my instruction, they arrived promptly, completed the job to a high standard and left the house in pristine condition, you would have never known they had been! My nan is grateful for their warming personalities and their patience in explaining the heating controls, they even wrote down some simplified instructions in case she forgot. Service you can't get anywhere else! Thanks for bee'ing awesome!
Ashley in Warrington Posted on 21/03/2023 , work completed 20/02/2023
The trader replied (on 22/03/2023)
Hi Ashley, thank you very much for taking the time to leave a review on behalf of your Nan, please pass on the engineers thanks for the biscuits!
Fabulous service
Customer Service
Quality
Value
I phoned Bumblebee on Friday saying heating wasn't coming on straight away. They offered to come out that afternoon but I wasn't available so made it the following Monday. Arrived on time and within 5 minutes had diagnosed faulty 3 port valve. Came back on the Wednesday and had fitted a new working one within the hour. Brilliant company who I would recommend to anyone. Also polite and professional. Also we took out their incredibly cheap service plan when they fitted our boiler, which meant I didn't get charged for the valve! I was amazed.
Steve in Warrington Posted on 22/03/2023 , work completed 22/03/2023
The trader replied (on 24/04/2023)
Hi Steve, so glad you are happy with our services, we love knowing our customers are happy and even more pleased that you are with us on a service plan, buzzing infact!
Fantastic service and a working boiler!
Customer Service
Quality
Value
Great service from start to finish. Quick to quote Installation seamless and tidy Lovely team of engineers to do the work Overall 10/10!
Customer in Cheshire West and Chester Posted on 28/03/2023 , work completed 28/03/2023
The trader replied (on 24/04/2023)
Thank you so much for your review and placing your business with us. 10/10 is delightful to read.
Bumblebee - Highly recommended
Customer Service
Quality
Value
After scouring the market, and reading countless appalling reviews on other companies, I decided to sign up for the Bumblebee Boiler Cover. As Which reviews prove, I could not have made a better decision. From the first point of contact, with Vicky, to today’s inspection and full service, with engineer Paul, Bumblebee have been highly professional, courteous, efficient with exemplary safety, quality, value and customer service at the heart of all they do. Thanks to all at Bumblebee. I am absolutely delighted to have taken out the comprehensive (Queen Bee) boiler cover and will definitely tell all of my friends. I can honestly and unequivocally recommend Bumblebee extremely highly to anyone consider any plumbing or heating work. 5 stars throughout!
Alan in Warrington Posted on 31/03/2023 , work completed 31/03/2023
The trader replied (on 24/04/2023)
Hi Alan, it is a pleasure to have you as a Queen Bee customer. Please do tell all your friends about us, it would be a delight to have them as customers too.
Great!
Customer Service
Quality
Value
I had Bumblebee to service and maintain my central heating in my previous home and now I’ve moved into my new property an engineer came out to ensure the boiler, radiators and thermostat were all in good working order, engineer did a great job and assured me that all in good working order and safe. I would recommend Bumblebee one hundred percent always fast and friendly for all your needs!
Christine in Warrington Posted on 05/04/2023 , work completed 05/04/2023
The trader replied (on 24/04/2023)
Hi Christine, it is appreciated you taking the time to leave such a glowing review. Thank you very much.