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Bumblebee Plumbing & Heating Ltd

5.0

482 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen, Owner and Founder of Bumblebee Plumbing and Heating LTD. We have been operating since 2015 and we are going from strength to strength. We now have 8 vans on the road and a full-time office. We have numerous accolades for our excellent work.

To name a few
• Boiler and Heating Contractors Installers 18 & 19 for energy efficiency
• Heating company of the year 20 & 21 in the Manchester Prestige Awards
• Awarded "Top 3 Plumbers" in the Warrington Three best rated awards and have remained in there for the last 5 years
• Finalists in the SCREWFIX Tradesperson of the Year 23
• Winners of Heating Company of the Year 23, 24 and 25 in the SME Awards.

We have a commitment to high level service and always strive for perfection. Our engineers are highly trained and experienced meaning our customers get the best guys on the job every time.

We aim to be:
Honest,
On time,
Neat and Tidy. (in appearance and in your property), Reasonably Priced.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • Air conditioning contractors

  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
482 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Fantastic company
Customer Service
Quality
Value
Had a boiler system fitted, replacing an ancient broken one. We were given a choice of systems and after discussing them we were advised to go with the cheapest of the options. They don't just sell you the most expensive. We took out their service option and they have been fantastic. The services have been organised around my work and the guys coming round have been friendly and answered any questions I have had. I have only had to call them out the once and they were round straight away. We have been with them 3 years and would definitely recommend.
Customer in Borough of Halton Posted on 14/10/2020 , work completed 01/08/2017
The trader replied (on 17/05/2021)
Really appreciate the loyal customer you have become and thanks for the review
Installation of new boiler and resiting it upstairs
Customer Service
Quality
Value
From the first visit by Ross to discuss our requirements to the completion of the work 9 days later, we have nothing but praise for this company. They were efficient, friendly and thorough. The two lads who did the actual installation were as unobtrusive and tidy as they could possibly be and did a fantastic job! Would have no hesitation in recommending this firm!!!
Customer in Warrington Posted on 09/07/2020 , work completed 08/07/2020
The trader replied (on 17/05/2021)
Thanks so much for the feedback it really helps us as a business thanks for taking the time to do it
Efficient, friendly & reliable
Customer Service
Quality
Value
Excellent Work. Excellent. Used Bumblebee to have a new boiler installed, replacing our old little one with a mega large one. Very efficient service from Ross and his team. Cleaned up after themselves and were very friendly. Love the Hive , don’t know quite how we managed before having this! Many thanks. Highly recommended.
Customer in Greater Manchester Posted on 13/04/2020 , work completed 09/04/2020
The trader replied (on 16/04/2020)
We are glad to have been of service. Took a little hope to connect the hive but we got there in the end. Good things come to those who wait. Thanks for the review and hopefully you will take up our offer of a half price service contract and we will see you for your service next year
Boiler repair
Customer Service
Quality
Value
Our heating recently stopped working and with the current situation in the country at the moment, we panicked a little, as we are currently self-isolating. Being over 70 need our heating. We looked online and found bumblebee was still working and had very good reviews. We phoned up and spoke to Ross and he assured us that all of his staff were well enough to be in work and explained that he had his engineers sending their temperatures in a morning, alongside that they were wearing face masks and gloves and they would keep a safe distance from us at all times. I felt a little more at ease so I booked in a visit and their engineer Steve came out to see us. He wore a face mask the entire time along with his gloves, he even had his own cup for a brew. We explained what was wrong and he got to it. He was very polite, very tidy and very knowledgeable. H had us up and running in under an hour all whilst keeping a safe distance from us. We then received the bill to find that we had been given a 20% discount for being over 70. We are very grateful and wouldn't hesitate in referring them to anyone who needs there heating looking at, even if you're worried about isolating. Well done bumblebees and thank you
Customer in Warrington Posted on 23/03/2020 , work completed 23/03/2020
The trader replied (on 02/04/2020)
Jim.... it was our pleasure. Being able to Help when the country is in in need gives what we are doing a real sense of purpose. Stay safe
Emergency boiler replacement
Customer Service
Quality
Value
We called out Bumblebee following catastrophic damage to our old central heating boiler which had left us with no heating or hot water. It soon became apparent that the damage was so substantial that it probably wouldn't have been cost effective to undertake repairs, even if spares were still obtainable for this particular boiler. We took the decision to have a new "INTERGAS" boiler installed, having previously read about these new efficient dutch boilers. The Bumblebee engineer said that due to other workload commitments it would be Tuesday 24th March before it could be done. However since he was aware that we were both OAP's. he said he would talk to Ross, the owner, and see if they could prioritise our installation. Within the hour we received a call to advise us that they had been able to re-arrange workloads and that our installation would take place the following morning. True to their word, Bumblebee arrived first thing Thursday morning, and the new boiler was installed, up and running, some 4 hours later. We cannot praise Bumblebee enough for their commitment to resolving our dilemma, at a time when clearly a supply of hot water is essential in combating the corona-virus. Their tradesmen and equipment are of the highest quality. Thank you all at Bumblebee.
Customer in Warrington Posted on 20/03/2020 , work completed 19/03/2020
The trader replied (on 25/03/2020)
Wow! What a great review, thanks for your continued support and for signing up to our maintenance package. We will always be just a phone call away, hopefully not in a face mask and gloves next time
Excellent service as always
Customer Service
Quality
Value
This company fitted my new boiler last year and I decided to stick with them for the service too. Very polite on the phone when booking me in with instant email confirmation. Sam turned up on time for the appointment. He remembered me from previous visit which was nice. Very polite and very knowledgeable about his work. Work was done without fuss and I received an email receipt and email certificate. They take card payments too! Great to see a local company doing so well and I will contact them again next time I have plumbing/heating work to be done.
Customer in Borough of Halton Posted on 26/02/2020 , work completed 26/02/2020
The trader replied (on 21/03/2020)
Thank you for the review. It’s lovely to see repeat customers and I’m really glad to hear sam did a good job for you
Boiler service
Customer Service
Quality
Value
Arrived on time, very professional manner, helped me to set up the monthly cover which is great value.
John Posted on 25/02/2020 , work completed 25/02/2020
The trader replied (on 21/03/2020)
Thanks john our service plans are getting more and more popular. Please remember we offer a free video consultation service during these worrying times
Boiler service
Customer Service
Quality
Value
Sam was on time, quick, friendly and knowledgeable. I was very pleased and have signed up for the maintenance contract.
Customer in Borough of Halton Posted on 25/02/2020 , work completed 25/02/2020
The trader replied (on 21/03/2020)
Thanks - we look forward to seeing you each year for your service
Boiler service
Customer Service
Quality
Value
Sam turned up on time, polite and explained what had to be done. Very helpful in answering my questions. Very friendly and efficient service.
Customer in Warrington Posted on 14/02/2020 , work completed 14/02/2020
The trader replied (on 21/03/2020)
Thanks for leaving us a review it really helps grow the business. Thank you for your continued support
Boiler Service
Customer Service
Quality
Value
Was referred to Bumblebee by a friend following several let downs by other companies. Rang the office and had the service booked in minutes for a convenient time. The engineer arrived on time, was professional and completed the work quickly. Would definitely recommend.
Customer in Warrington Posted on 05/07/2019 , work completed 05/07/2019
The trader replied (on 21/03/2020)
It’s lovely to hear that we were recommended and that we lived up to expectations- thanks for the review
Speedy response and great workmanship
Customer Service
Quality
Value
This was the first time that we'd used Bumblebee but it won't be the last. I called last week to explain that we needed 4 radiators replacing. They gave us a satisfactory quote for the work, which we accepted and few days later an engineer returned and did the work on time and to budget. We are very happy with the standards of workmanship that were applied and to the professional and tidy way in which the work was done
Customer in Warrington Posted on 25/06/2019 , work completed 24/06/2019
The trader replied (on 21/03/2020)
Glad to hear that you felt it was good service. Look forward to seeing you for your boiler service
Reliable fast efficient service
Customer Service
Quality
Value
I have used Bumblebee before. They look after my mums boiler. My mum is 84 years old and for her the priority is to keep warm. In May her boiler failed no heating or hot water. I telephoned bumblebee and they arranged to visit the same day. Excellent service. They managed to get the heating back only on a temporary basis as the boiler needed a new pump which was fitted the following day. Mum was delighted with the engineer that sorted out the problem. 1st class service received by first class people. Thank you
Customer in Warrington Posted on 30/05/2019 , work completed 17/05/2019
The trader replied (on 21/03/2020)
What a lovely review- so glad we kept your mum warm and safe without to much trouble
Installing combi boiler January 2019 repairing controller 11 May 20q9
Customer Service
Quality
Value
I had a boiler installed in January 2019. Reasonably priced and their employees are professional,punctual and polite. When I has a problem with the remote device on a Saturday they came and sorted it promptly. I recommend them to all my friends and would not hesitate recommending them to anyone.
Customer in Warrington Posted on 17/05/2019 , work completed 11/05/2019
The trader replied (on 21/03/2020)
Thanks for the review and please do pass on our details to your friends it’s these referrals that really help to grow our business.
Great service
Customer Service
Quality
Value
Bumblebee plumbing and heating was contacted due to the heating being stuck on. I was booked in and the following day they came out and replaced a broken valve. As always Bumblebee was friendly, professional and left the place today once the job was completed.
Customer in Warrington Posted on 08/05/2019 , work completed 07/05/2019
The trader replied (on 21/03/2020)
Thanks for the review
Prompt and polite
Customer Service
Quality
Value
First service of a boiler they installed last year. Arrived on time and carried out the work in a friendly, professional manner.
Pete, Lancashire Posted on 07/05/2019 , work completed 07/05/2019
The trader replied (on 21/03/2020)
Thank you for your repeat custom. Look forward to seeing you next year
Extremely prompt, knowledgeable and professional
Customer Service
Quality
Value
Sam arrived bang on time and the job was carried out in no time at all, he's obviously a perfectionist and made double and triple sure that everything worked correctly before he left. He is an extremely polite and conscientious young man, with a huge amount of knowledge about his job. Highly recommended.
Lindsey, Cheshire Posted on 28/03/2019 , work completed 28/03/2019
The trader replied (on 21/03/2020)
Thanks Lindsey I will pass on your positive feedback to Sam, thank you
Job well done!
Customer Service
Quality
Value
Reasonably priced. Punctual. Friendly. Informative. Tidied up when finished. What more could you want... thanks bumblebee - you will definitely be my 1st and only port of call for any future plumbing/boiler needs! Cheers Lee
Customer in Halton Posted on 06/03/2019 , work completed 01/03/2019
The trader replied (on 21/03/2020)
Great to hear that! Thanks for the review
Back Boiler
Customer Service
Quality
Value
Great service! Back boiler get removed and new combi boiler was fitted all in two days by one of the engineers. Friendly and Polite guy. Explained all we needed to knew about our new heating. Definitely recommend. Looking no further. Thankyou Bumblebee
Customer in Warrington Posted on 14/02/2019 , work completed 11/02/2019
The trader replied (on 19/02/2019)
Thank you so much for the lively review. Now you can look forward to cheaper energy bills and a hassle free boiler
Installed new boiler & gas pipe.
Customer Service
Quality
Value
Excellent service, could not fault work done. Very impressed with engineer. Nothing was too much trouble. Everything done to my satisfaction.
Jane, Cheshire Posted on 14/02/2019 , work completed 14/02/2019
The trader replied (on 21/03/2020)
Thanks Jane appreciate you taking time out to leave us a reviews
My review
Customer Service
Quality
Value
Sam was very helpful and quick in having my kitchen sink back in working order. Thanks.
Michelle, Cheshire Posted on 21/01/2019 , work completed 21/01/2019
The trader replied (on 19/02/2019)
We always try to get people back up and running as quick as possible whether it be a tap or a new heating system. Glad you were happy with the service
Prompt and professional
Customer Service
Quality
Value
Sam came on the 14/01/19. Found the problem, returned the next day. He was very pleasant and helpful.
Michael, Cheshire Posted on 15/01/2019 , work completed 15/01/2019
The trader replied (on 19/02/2019)
Sam is the rising star at Bumblebee. You will be pleased to hear he won employee of the month for January.... partly down to great feedback like this. Thank you
Boiler & Radiator replacement
Customer Service
Quality
Value
Needed replacement boiler & radiators. Contacted Bumblebee. Who came out the same afternoon. They gave a very competitive quote & were able to stary the job within five days and completed within two days. The fitters were professional, friendly with 100% commitment to the job. Bumblebee customer service and after sales service was excellent. Well above what we have previously experienced & they will be our first call for any future plumbing & heating needs. We would certainly recommend Ross & his team without hesitation. Excellent service. Thanks guys. Geoff & Frances Gosling
Customer in Warrington Posted on 24/12/2018 , work completed 13/12/2018
The trader replied (on 13/02/2019)
Such a lovely review. If carlsberg made customers.....
Prompt and professional
Customer Service
Quality
Value
Paul fixed a tap. Excellent service, explained the problem.
Catherine, Cheshire Posted on 20/12/2018 , work completed 20/12/2018
The trader replied (on 13/02/2019)
Thanks Catherine. The small jobs are just as important as the big ones, glad your were happy with the service please feel free to call us should you ever have any plumbing and heating issues. Thanks for the review
My review.
Customer Service
Quality
Value
prompt, excellent communication. Friendly engineer. Overall top service.
Paul, Cheshire Posted on 19/12/2018 , work completed 19/12/2018
The trader replied (on 21/03/2020)
Cheers paul
Prompt & professional
Customer Service
Quality
Value
Turned up at time he said he would. Appropriately dressed and clean. Pleasant and polite manner. Would fully recommend the service.
Thomas, Cheshire Posted on 06/12/2018 , work completed 06/12/2018
The trader replied (on 06/03/2019)
Thank you Thomas.