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Bumblebee Plumbing & Heating Ltd

5.0

482 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

JUNE 2022

About

My name is Ross Coen, Owner and Founder of Bumblebee Plumbing and Heating LTD. We have been operating since 2015 and we are going from strength to strength. We now have 8 vans on the road and a full-time office. We have numerous accolades for our excellent work.

To name a few
• Boiler and Heating Contractors Installers 18 & 19 for energy efficiency
• Heating company of the year 20 & 21 in the Manchester Prestige Awards
• Awarded "Top 3 Plumbers" in the Warrington Three best rated awards and have remained in there for the last 5 years
• Finalists in the SCREWFIX Tradesperson of the Year 23
• Winners of Heating Company of the Year 23, 24 and 25 in the SME Awards.

We have a commitment to high level service and always strive for perfection. Our engineers are highly trained and experienced meaning our customers get the best guys on the job every time.

We aim to be:
Honest,
On time,
Neat and Tidy. (in appearance and in your property), Reasonably Priced.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
  • Bathroom fitters

  • Air conditioning contractors

  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
482 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Combi Boiler Replacement
Customer Service
Quality
Value
I used Bumblebee to replace my ageing and troublesome combi boiler. From the quotation and survey stage it was obvious that they took a great deal of pride in their work and they answered my queries promptly and fully. The quotation provided was clear and provided a range of options for me to choose from. Having committed to using them the install was arranged within a couple of days and proceeded quickly and efficiently and they left the work area clean and tidy. I would use them for future work without hesitation.
Customer in Warrington Posted on 16/02/2024 , work completed 15/02/2024
The trader replied (on 22/02/2024)
wonderful we are so happy that you are pleased with our standards of work, we hope that you will take out our reduced maintenance contract, only offered to our installation customers.
Reliability and quality
Customer Service
Quality
Value
I've been using Bumblebee for a few years now. Everything goes to plan. They respond promptly and keep the customer informed. All work is of a high standard. Most recently, I needed a new combi boiler. Before starting work, they protected all the floors and carpets. The job was completed in about 4 hours.
Customer in Warrington Posted on 13/02/2024 , work completed 02/02/2024
The trader replied (on 19/02/2024)
We always like to look after our customers and their homes and we thank you for your loyal custom.
Boiler service, new radiator and fixings leak.
Customer Service
Quality
Value
Very prompt and efficient service at a reasonable price. Good communication, friendly and courteous.
Customer in Warrington Posted on 07/02/2024 , work completed 02/02/2024
The trader replied (on 09/02/2024)
It is our pleasure, thank you for taking the time to leave your 5* review.
New Radiator
Customer Service
Quality
Value
We contacted Bumblebee following some previous work they had done for us. They fitted a larger radiator in one of our bedrooms to improve heat efficiency in there. The work was done on time and to budget. No mess, everything was left clean and tidy. We got exactly what we were hoping for. Very pleased.
Customer in Warrington Posted on 01/02/2024 , work completed 11/01/2024
The trader replied (on 09/02/2024)
Thank you for your returned custom, we really appreciate it and very pleased to know our engineer has done a great job for you.
Excellent service from trustworthy company
Customer Service
Quality
Value
Highly recommend this company. Had a new Boiler fitted 12 months ago which is a lot more economical than my old boiler. Received a phone call to say service was due. All booked in with no fuss. Engineer text me to let me know he was on his way. Really pleasant guy who just got on with the job. Honestly can't recommend this company enough. Super service
Customer in Warrington Posted on 25/01/2024 , work completed 25/01/2024
The trader replied (on 09/02/2024)
After spending all the money to replace your boiler, your annual service is as important, as it ensures your warranty remains valid. We look forward to seeing you in 12 months time.
First class
I had a leak on my heating system, Bumblebee came out and repaired it, this was all done very quickly. I can't recommend Bumblebee highly enough. I have my heating system on a plan with Bumblebee and they have never let me down! Ross and his team are a really professional outfit where excellence is treated as standard.
Customer in Warrington Posted on 25/01/2024 (Reviewer did not use service)
The trader replied (on 09/02/2024)
Thank you for your very kind words, we are very proud of our team and always happy to assist our customers.
No job too small
Customer Service
Quality
Value
Needed a radiator thermostat valve changing and Bumblebee once again came to our assistance. Quick call to the office and a plumber was on his way the following day. Job done quickly with no mess. We have their maintenance contract for all our plumbing and central heating systems. We'll recommended 👍
Customer in Warrington Posted on 24/01/2024 , work completed 17/01/2024
The trader replied (on 09/02/2024)
Doesn't matter to us if the job is a TRV or a boiler install, all equally important and always glad to keep our valued customers happy. Thanks for being a loyal customer.
Great service, as always
Customer Service
Quality
Value
Brilliant service from Ross, called yesterday and they turned up the following day to troubleshoot a number of minor issues and provided advice on what we needed to heat various rooms that were cold.
Customer in Borough of Halton Posted on 16/01/2024 , work completed 16/01/2024
The trader replied (on 25/01/2024)
Superb, thanks for contacting us and we are glad to have been assistance.
Excellent
Customer Service
Quality
Value
I was dreading my 30+ year old boiler finally giving up. It did just that on Christmas day. I have been told in the past by gas fitters ( not Bumblee ) that it was going to be a massive very expensive job to replace. They could not have been more wrong. An engineer came out to confirm that we needed a new boiler. We were given a price for the work that needed doing. Three engineers came to carry out the work a week later. They were fantastic from start to finish. They were so clean, tidy and professional. At the end of the day when they left it was as if nothing had been disturbed at all, and we had a lovely new boiler fitted. I would have no issues in recommending them to anyone. Fantastic service.
Customer in Warrington Posted on 15/01/2024 , work completed 03/01/2024
The trader replied (on 18/01/2024)
We are sorry that your old boiler gave up on Christmas Day, what a nightmare! However, we are incredibly happy to know that our team, had you back up and running for the New Year. Hopefully, you will join our Reduced Busy Bee service and repair plan.
Boiler issue at short notice
Customer Service
Quality
Value
Ross and the team responded at short notice to an issue we were having with our boiler. Within a very short period of time Bumblebee had contacted me with a time slot for an engineer, same day. No dramas just very friendly and reassuring. Engineer arrived, asked if needed to take shoes off, spoke me through what issue was and was fixed in no time. Can't thank Bumblebee enough it is a really professional service with a brilliant customer service. Will continue as a customer and wouldn't hesitate to recommend. Thanks
Customer in Warrington Posted on 05/01/2024 , work completed 05/01/2024
The trader replied (on 25/01/2024)
Good morning and thank you for your fabulous 5* review, brilliant to read we have another new customer to welcome to our Hive!
boiler replacement
Customer Service
Quality
Value
Having been suddenly let down by my agreed supplier and without heating for a few weeks Bumblebee at short notice carried out an excellent job of replacing the boiler, flushing the system, and fitting a magnetic trap.They also checked our other gas appliances and have subsequently provided a Buildings Appliance Safety certificate.A neat and tidy job which is working well.
Customer in Warrington Posted on 02/01/2024 , work completed 22/11/2023
The trader replied (on 09/01/2024)
We are so happy to know you are pleased with our installation team, as we are to know your home is warm again.
Quick, reliable and friendly
Customer Service
Quality
Value
Quickly fixed a leaking radiator with no fuss. Have found Bumblebee to be professional friendly and reliable. Have already recommended them to friends.
Customer in Warrington Posted on 21/12/2023 , work completed 19/12/2023
The trader replied (on 09/01/2024)
Thank you so much, we appreciate your business and you recommending us to your friends.
Boiler replacement
Customer Service
Quality
Value
From start to finish our experience with Bumblebee was brilliant. Just had a new Worcester boiler installed which was completed in one day. Very processional, tidy and friendly service I would highly recommend Bumblebee plumbing and heating. Cheers and thanks for a great job.
Customer in Warrington Posted on 19/12/2023 , work completed 12/12/2023
The trader replied (on 21/12/2023)
It is our pleasure to have you warm and cosy again, thank you for choosing us to install your new boiler.
Very Professional Service
Customer Service
Quality
Value
This was the third time I have used Bumblebee. They are a very professional, customer-orientated company who provide an exemplary service with a very quick turnaround. 5 Star Service- highly recommended
Customer in Merseyside Posted on 19/12/2023 , work completed 18/12/2023
The trader replied (on 21/12/2023)
Ah wonderful, thank you for your returning custom and 5 star review too!
Amazing service
Customer Service
Quality
Value
Boiler failure late Friday afternoon. Remembered seeing a Bumble Bee repair van in our vicinity, check Google for a number and gave them a call. I believe Ross answered the phone and initially said it would be Tuesday before they could attend, however as we were local he said he would pop over in the morning [Saturday]. He arrived as promised and after giving the boiler the once over, as expected gave the boiler a death certificate ☹️ He suggested a standard well known boiler replacement and that it could be fitted the following Wednesday and gave us a very good quote for the work. Peter arrived early Wednesday morning and by lunchtime we had our central heating fully working. Again efficient, friendly service leaving no mess behind after finishing the job. All I can say is that I would without doubt recommend Bumble Bee Heating and Plumbing to all if they ever need a plumber or their central heating sorted.
Customer in Warrington Posted on 18/12/2023 , work completed 13/12/2023
The trader replied (on 21/12/2023)
We aim to please our customers and how many companies would have their own director go out on a Saturday morning. We don't like issuing unwelcome news but not all boilers can be saved....RIP! However, to share our good news, boiler fitted and customer happy, now we are BUZZING with that!
Professional company
Customer Service
Quality
Value
An ancient back boiler replaced with a combi system and additional radiator fitted. Excellent job completed with minimum disruption from a professional team of engineers. Highly recommended.
Customer in Borough of Halton Posted on 18/12/2023 , work completed 07/12/2023
The trader replied (on 21/12/2023)
Fabulous 5* review, many thanks for taking the time to leave this for us.
5* company from top to bottom, highly recommend anyone to use Bumblebee for any boiler related situation..
Customer Service
Quality
Value
Absolutely brilliant company, highly recommended to anyone who needs either a new boiler, service or any general enquiries. From Ross and the rest of the team, no job is too big and they reply to phone calls/emails straight away. We had a new Worcester 4000 system boiler installed last Monday 4th December, Karl was the installer and did a very thorough job and explained the boilers functions very clearly. We had a few minor issues after instalation but the guys were very prompt to come out and resolve within 24hrs. I took out the insurance offer Bumblebee do after having a boiler installed by them which is £9.99 per month which is well worth it. This covers the annual service and any parts which need replacing and the call out charge. In all we feel Bumblebee are a fantastic family company here in Great Sankey, Warrington who always priorities their customers first and foremost over profit and they always give a 5* service whichever member of the team you come across. Keep up the good work guys. Rick and Lucy Bannister..
Customer in Warrington Posted on 14/12/2023 , work completed 04/12/2023
The trader replied (on 21/12/2023)
Thank you very much for leaving a fabulous review for us, we really do appreciate your business and kind words.
Good Job Very Efficient
Had an additional radiator to replace a kitchen plinth convector heater. From first contact through to the installation carried out by Andy the whole process was easy and efficient. The way it should be done by all contractors 😁😁
Customer in Warrington Posted on 13/12/2023 (Reviewer did not use service)
The trader replied (on 21/12/2023)
Thank you for leaving a review, much appreciated.
Gas hob removal
Customer Service
Quality
Value
Arrived on time as informed, very efficient work completed, gas hob removed and supply capped ready for electric induction hob install, cleaned up afterwords and removed old equipment. Bumblebee booked to do Combi boiler service in January. We wouldn’t use anyone else 5* service. Ross the boss runs a well organised company focussed on customer satisfaction and high quality operatives.
Customer in Warrington Posted on 12/12/2023 , work completed 01/12/2023
The trader replied (on 16/01/2024)
We are glad to be of service to you. Thanks for leaving a 5* review.
A final fix to a complex problem
Customer Service
Quality
Value
Complex problem with the heating controls system meaning several separate visits. James completed a final fix today. As on his last visit, James messaged to say he was coming, arrived punctually, was incredibly polite, was very clean and thoroughly professional outlining clearly what work he'd carried out then demonstrating how the system now operates correctly. Brilliant service as ever and great communications from the office staff, too.
Customer in Borough of Halton Posted on 05/12/2023 , work completed 05/12/2023
The trader replied (on 07/12/2023)
Sometimes systems aren't a case of a simple fix, but great to know your system is sorted, Jimmy is legend and worth his weight in gold.
Reliable and worked like a Trojan
Customer Service
Quality
Value
First off I have used Bumblebee for a number of years and different properties as we moved. They were passed in to me by world of mouth and they are excellent. We had a boiler playing up and knew it needed replacing when we moved in 12 months ago. Worth noting that Bumblebee had already done work in replacing my old rads when I moved in. From the quote and explaining what was best and suit my needs from Ross, to Alex working from the moment he arrived till he left. I had to force him to have a coffee :-) to post care where I had a layman’s concern/question but the team, steve their ops manager and Vicky in the office, were prompt in reply and even came back to explain and reassure. I don’t go anywhere else and I don’t ask for multiple quotes and I know you get what you pay for nowadays and bumblebee deliver. I now have a the ability for the big boss to finally have water hot enough to soak in a bath so I am also in the good books thanks to BB Also signed up to their service so the boiler will probably outlast me now with the extended warranty
Customer in Merseyside Posted on 21/11/2023 , work completed 15/11/2023
The trader replied (on 07/12/2023)
WOW! What an awesome review, we are very grateful for your business and praise for the team. We look forward to seeing you for your annual boiler service. From Ross The Boss to you and your Big Boss, with our Warm Regards :-)
Fantastic Service!!
Customer Service
Quality
Value
Was looking to get my boiler serviced after neglecting it for a few years! 🙄 Absolutely fantastic service from the minute I phoned - courteous, informative, and reassuring making me an appt the week after. On the day informed me when on their way - Paul was prompt and thorough in his work and I am delighted my boiler is ready for the winter ahead. Thank you once again Bumblebee and I won’t hesitate in recommending your great service.
Customer in Warrington Posted on 09/11/2023 , work completed 09/11/2023
The trader replied (on 07/12/2023)
Thanks for contacting us and we are so glad you are happy with our service, hope to see you in 12 months time!
Great timing :-)
Customer Service
Quality
Value
Had experienced heating controls problems and needed a new programmer. Steve diagnosed the problem then James arrived to fit the new timer once it arrived. James fitted the new programmer checked everything was working OK then explained how the new timer worked and left us the instructions so we could alter the default settings at our leisure. Received a message to say when James was arriving: he was prompt, clean, professional and extremely courteous. 5* Bumblebee once again!
Customer in Borough of Halton Posted on 07/11/2023 , work completed 07/11/2023
The trader replied (on 10/11/2023)
Thank you for your super review, timed exactly right to start our day BUZZING!!
Second Annual Service
Customer Service
Quality
Value
Once again Bumblebee Heating give great service. Simple message in good time to book appointment. Confirmed by text and email. Message from engineer when on way. Polite, professional and communicated everything completed and also that next years service will have additional elements as the heating reaches 3 yrs old. Couldn’t ask for anything more, remain really impressed with the team from start to finish. Heartily recommend
Customer in Warrington Posted on 01/11/2023 , work completed 01/11/2023
The trader replied (on 03/11/2023)
Good morning and what a great review for us to start our Friday! Thank you from the whole team.
Professional Service
Customer Service
Quality
Value
Paul is very professional. He did annual boiler service for us and fixed those faulty radiators. Thank you Paul and Bumblebee!
Customer in Warrington Posted on 30/10/2023 , work completed 30/10/2023
The trader replied (on 02/11/2023)
Thank you for your review, I will be sure to pass on your thanks to Paul.