Bumblebee Plumbing & Heating Ltd

Booked my boiler service a month ago. My appointment was confirmed for the day and time I requested. In addition, the name of the engineer was included in the detail. On the morning of the work, I received another message confirming the engineer's arrival time. The work was carried out in a timely and professional manner. The guys were respectful of my home and polite. Bumblebees are my first choice when it comes to plumbing and heating issues.

We have had a problem with a new designer radiator, which wasn't really heating. Then the pipe disconnected and water went everywhere. Jack came out to fix the radiator and thought there was a problem with the valve. He explained in simple terms what he thought it was, and tried a repair to sort it. Shortly after he left the pipe went again, and this was the problem Jack had been concerned about. He turned up with different valves and spent some time checking everything worked. For the first time, the radiator appeared to heat properly. The pipe is firmly fixed in place now with an 'olive'. Not only do I really appreciate Jack and Bumblebee's support and swift response in an emergency, but I am also now able to go back to the supplier about the faulty (expensive) thermostat, as I can explain exactly what the problem was. Thank you all for your help, and especially Jack.

After being without hot water or heating for 3 weeks, we were let down when the heating engineer decided he didn’t want the job that had been booked for over 3 weeks. A friend mentioned Bumblebee so I looked at their website, which was very easy to navigate. I got a quote and requested a call back. From the initial first move we had a brand new boiler fitted within 3 days…… amazing! Right up until the day we thought it would go wrong, they would let us down, but they didn’t. The job was done within 5 hours. Nice tidy work. A very friendly plumber, who was obviously highly experienced. He's done a great job and after so long, it was heaven to be able to turn a tap on to wash the dishes rather than boil a kettle. The lady on reception was extremely friendly and was nice to deal with. I would highly recommend Bumblebee, they are an outstanding company!

Booked repair on the 30th. Repaired on the morning of the 31st. I am no expert but the repair was done very well, clean and tidy working practices and my dog loved Ross the Boss. The boiler is still working as I expected it to. Great job, well done.

Just moved into our property heating and hot water not working correctly telephoned bumble bee Andy engineer came out 23.12.2024 condemned boiler leaking co2 and screws missing although had been apparently serviced end of July 2024 by another company. Magnificent service received by bumble bee. Andy arranged for new Boiler to be Installed today engineer who attended Karl was superb polite knowledgeable and very empathetic to our needs. Cannot thank Karl and bumble bee enough lovely n toasty for Christmas and for the health and safety aspect. Would highly recommend Bumble Bee Services Thank You and Merry Christmas.

We have used Bumblebee before and were impressed. This time was to fit a new radiator which had to be put off several times due to building work. The quoting was quick and transparent, very easy. Vicky was very helpful (and patient) in keeping rebooking. Jack did the work and he was friendly, professional and tidy and did a good job. I wouldn't hesitate to use this local firm again. We have been very impressed.

This visit was for an annual boiler service, but we have been regular customers with Bumblebee Plumbing and Heating limited for several years. They are extremely efficient, helpful and knowledgeable and do a great job. They are also very thorough and customer service either in person by the engineer who visits or by phone if you have any queries is excellent.

Great service from Bumblebee from the first appointment to discuss our requirements for a new boiler. We researched which Boiler we wanted and Sean was very helpful and ordered the new boiler for us. The guys that fitted it were very pleasant and efficient and did a great job. We are extremely pleased with our boiler. Our home is nice and cosy now. The communication from the company has been excellent! We also had our gas fire serviced. We have now set up an annual maintenance plan with them to look after our boiler, to ensure the terms of the warranty are fulfilled. We would highly recommend Bumblee if you are looking for a boiler replacement or any other plumbing services. Thank you to the whole team!

Just our boiler and gas fire serviced, work carried out in a few hours with minimal fuss. Excellent service gas fire is now working as it should. I would definitely recommend this company they really are at the top of end of there trade. cheers and thanks

Had my boiler service by Bumblebee, And, had a thermostat replaced the following week. First time I’ve used this company, and it won’t be the last.

Bumblebee came out to see if our boiler could be fixed which they hoped it could but then whilst waiting for them to come back to change a part it went completely. They offered a new boiler and went through the options and were back a few days later to fit. Was happy with their work and their communication, would recommend.

Great service from start to finish. Booked appointment by phone. Very professional and very easy. Got an appointment to fit around my night shifts. An email with an appointment confirmation came straight away. Email on the day of the appointment to state the time of arrival for an engineer. The engineer was very friendly and professional. Overall a great service provided by Bumblebee. I highly recommend and will be using these guys again.

I have used Bumblebee for service & compliance on my rental property for the last four years. It's never easy arranging visits with tenants, but with Bumblebee I just forward Ross the tenants details and they do all the arrangements directly with the tenant - fantastic! Bumblebee let me know the date & time they are due, and email updates on ETA on the day. All paperwork is emailed as soon as the work is complete, along with the invoice with bank transfer details. Making record keeping and paying easy.

It was easy to organise a diagnostic test and a quick return to fit a two-port valve for our broken central heating system. James was very polite and professional, especially considering the very frustrating position of the boiler in the top of the loft space at the far end from the loft hatch! He managed to get the work done very expediently, explaining what he'd done and why, and leaving everything neat and tidy. It's a shame our boiler system isn't covered in their subscription service, but we'll be having Bumblebee back for our regular servicing for sure.

Bumblebee have been looking after our heating system for around twelve months. An old radiator needed replacing and the job was quoted, programmed and completed quickly and efficiently. Fitters were polite, efficient and tidy…..can’t ask for more. No hesitation in recommending them.

Booked a service for my Ideal boiler. Engineer arrived and carried out the service very quickly and efficiently. Everything including the radiators and all was working fine. I was kept informed of what was going on throughout the service. Highly recommended

Despite it being a busy time of year Bumblebee managed to fit in my Landlords gas safety check at fairly short notice. They contacted the tenant, arranged a date and access, did the check and sent me the cert. Easily the least hassle I have had over a gas cert. The price was fair and I will be using them for all of my work for the foreseeable.

The Engineer, Peter, arrived on time. He installed the Boiler and flushed the system and the job was finished within a few hours. We are delighted with the job he did and also Bumblebee Plumbing for carrying out the job so quickly. Thank you.

Excellent service from helpful lady booking appointment to work carried out by Andrew. Very good communication -message when on way . Work carried out very efficiently and speedily. Would definitely recommend.Thank you

Fittted a new internet compatable heating control. All done to time and budget. Technicians were very pleasant and helpful Pleasure to see a small firm training apprentices. Will use again for our boiler servicing.

Annual service - have used this company before - a great guy named Andy - explained various details and answered all my questions - he was polite,not rushed and has a sense of humour! Absolutely no negatives - will use again

Thank you for a very efficient and professional Service for my Boiler. Andy was a lovely friendly pleasant person. Your Customer contact is first class with your e-mails. This is the first time I have used your service, but will certainly be in contact with you again. Thank you again.

Had Worcester 4100 Combi boiler install along with refit of 3 radiators with removal of old boiler, emersion heater plus two water tanks along with removal from site, have no problem's with workmanship. left site clean and tidy. Got email then text to say when engineer would arrive Would give this company 10 out 10 so much have taken out a service plan with them as well. Would highly reccomend Bumblebee Heating and Plumbing.

Made desperate call on Monday 9th September for help, visited property less than 48hrs later problem all sorted such a pity you can only give 5 stars they are worth a lot more

We've used this company for a number of years now for a range of plumbing and heating jobs around our house. We've always found them punctual, friendly, helpful and efficient. They charge a fair price. The latest was a boiler service which went as planned and, in addition, we asked for advice around another, separate matter in the house. Andy went above and beyond with the response, providing us with an insight into the next steps we needed to take. Simply cannot fault these guys.

Wow ... We were panicking so much . Water was pouring into our front lounge. Ste came out immediately bearing in mind it was the evening . Within an hour he'd sorted out the problems. Professional, confident and understanding. He reassured us and put us at ease .

Engineer Andy Heal arrived on time as per text update and performed his duties efficiently and tidily. He answered any queries I had and kept me informed of Bumblebee services. Very satisfactory and top job

Rang Bumblebee at 9am on 2/7/24, as I didn't have any hot water. They arrived at 11am, and fixed the problem. First class service from a first class company, so glad they cover Warrington!! I've had my 'ageing' boiler serviced by them for the last 2 years, and still going strong 🤞🤞.

Very happy from initial quote through to completion of the installation. Peter, Steve and Jack did a very professional job, left no mess whatsoever and worked as a team. I would have no hesitation in recommending Bumblebee to family and friends for any plumbing / heating problems you may have.

I had a long standing issue with my shower pumps and general problematic plumbing in my house. Ross from Bumblebee recommended a solution for an unvented cylinder without the hard sell and I now have 2 working showers, hot piping water and no issue with the radiators getting warm when my condensor boiler is heating the hot water. A godsend in this weather! They came quickly and everyone I dealt with was absolutely brilliant. Great job all !

I decide to use Bumblebee to replace my boiler after seeing the brilliant job they did on my partners central heating installation. She was extremely pleased with the work carried out and so was I. They replaced my boiler and associated pipework and I couldn't be more pleased with the outcome. There were no problems or issues from the original survey to completion of the work. All for a reasonable competitive price. Karl replaced the pipework neatly and aesthetically pleasing going above and beyond to make it look right. I would highly recommend this company for any plumbing or heating work

Great service. The guys came and serviced both my boiler and gas fire. I was able to ask questions which they were pleased to answer in understandable terms. I will certainly use Bumblebee heating again. Many thanks.

Service to boiler as usual carried out very methodically on time and very pleasant engineer. I and close family always use and recommend this company totally honest and reliable.

Brilliant service, quick and efficient. Great communication, friendly staff. Fair price, Highly recommended.

Thank you to Andy from Bumblebee for completing our annual service. Very professional, polite and respectful of our property. Also gave advice about future work. Excellent service would highly recommend.

Good service. Friendly engineer. I was Well informed of problem and happy with outcome. Thank you

I had a new gas boiler installed to replace an old one. The communication from Vicky was second to none, the installation was first class. Peter was brilliant, from start to finish. Thank you for your punctuality, friendliness and pride. I would highly recommend! Thank you once again the team at Bumblebee Heating. Pam - Kirkby

Efficient, reliable and professional service. I have no hesitation in recommending Bumblebee. They have supplied and fitted our boiler and undertaken servicing and tech support. This time the engineer was accompanied by an apprentice, getting experience on the job. I think it is great to give our younger generations the chance to learn and develop a trade for their future. Thanks 😊

Another faultless boiler service by a member of the team from Bumblebee Heating. From arranging a time to having the service conducted to the engineer complete the service they have been outstanding. Thank you.

I highly recommend this company. I first got in touch through facebook when I was looking for someone to come and help my dad who has Dementia and had received a huge gas bill. Amanda and Jimmy sorted him in no time at all. They were so helpful. Jimmy looked right thru the house with ideas to keep the house warm and suggested a Hive. We then dealt with a lovely lady in the office to sort out his appointment for Steve to come and fit it. Both Jimmy and Steve arrived on time and were quick, clean and helpful. A great company to deal with.

Very easy to arrange a boiler installation work done when promised. Excellent service would strongly recommend and will be using for the annual service.

Arrived on time, professional and great service quickly found fault and luckily had part that was required on van, job completed satisfactorily that day. Would recommend this Company.

Bumblebee have done an excellent job changing the boiler in my property. We got a call from our tenant on a Sunday that the boiler was not working. We contacted Bumblebee on the Monday. They went there straightaway to assess the issue, made a recommendation and resolved the issue on the Tuesday. We were happy, our tenant was happy, what more could we ask for. They worked neatly as well and left the area tidy. Thanks Bumblebee, keep up the great service.

I have used Bumblebee for 4 years and they only provide genuine, hard working and very knowledgeable engineers. They fitted my combi boiler and have serviced it yearly since. The latest service, the engineers were prompt, knowledgeable, extremely polite and carried out the service in a timely manner. For plumbing and heating I wouldn't use anyone else.

We needed a plumber to fix our heating that had eventually stopped working. I had tried other plumbers but they either never got back to me, and if they did when they came out had no idea how to fix it (but I still had to pay call out fee!) Bumblebee however were amazing - I just wished I had called them from the outset. When I rang to enquire they were super helpful, managed to fit us in by 10am the next day, and when the plumber arrived he knew exactly what the problem was. He had the part on the van, replaced it and had us up and running within 30mins. We would not hesitate to recommend - thank you!!

I have been using Bumblebee for many years now. Have purchased a new boiler (which has been great). I have an ongoing maintenance contract and have been very satisfied with their work. Their response is always prompt and courteous. Wouldn't dream of using anyone else.

I used Bumblebee to replace my ageing and troublesome combi boiler. From the quotation and survey stage it was obvious that they took a great deal of pride in their work and they answered my queries promptly and fully. The quotation provided was clear and provided a range of options for me to choose from. Having committed to using them the install was arranged within a couple of days and proceeded quickly and efficiently and they left the work area clean and tidy. I would use them for future work without hesitation.

I've been using Bumblebee for a few years now. Everything goes to plan. They respond promptly and keep the customer informed. All work is of a high standard. Most recently, I needed a new combi boiler. Before starting work, they protected all the floors and carpets. The job was completed in about 4 hours.

Very prompt and efficient service at a reasonable price. Good communication, friendly and courteous.

We contacted Bumblebee following some previous work they had done for us. They fitted a larger radiator in one of our bedrooms to improve heat efficiency in there. The work was done on time and to budget. No mess, everything was left clean and tidy. We got exactly what we were hoping for. Very pleased.

Highly recommend this company. Had a new Boiler fitted 12 months ago which is a lot more economical than my old boiler. Received a phone call to say service was due. All booked in with no fuss. Engineer text me to let me know he was on his way. Really pleasant guy who just got on with the job. Honestly can't recommend this company enough. Super service

I had a leak on my heating system, Bumblebee came out and repaired it, this was all done very quickly. I can't recommend Bumblebee highly enough. I have my heating system on a plan with Bumblebee and they have never let me down! Ross and his team are a really professional outfit where excellence is treated as standard.

Needed a radiator thermostat valve changing and Bumblebee once again came to our assistance. Quick call to the office and a plumber was on his way the following day. Job done quickly with no mess. We have their maintenance contract for all our plumbing and central heating systems. We'll recommended 👍

Brilliant service from Ross, called yesterday and they turned up the following day to troubleshoot a number of minor issues and provided advice on what we needed to heat various rooms that were cold.

I was dreading my 30+ year old boiler finally giving up. It did just that on Christmas day. I have been told in the past by gas fitters ( not Bumblee ) that it was going to be a massive very expensive job to replace. They could not have been more wrong. An engineer came out to confirm that we needed a new boiler. We were given a price for the work that needed doing. Three engineers came to carry out the work a week later. They were fantastic from start to finish. They were so clean, tidy and professional. At the end of the day when they left it was as if nothing had been disturbed at all, and we had a lovely new boiler fitted. I would have no issues in recommending them to anyone. Fantastic service.

Ross and the team responded at short notice to an issue we were having with our boiler. Within a very short period of time Bumblebee had contacted me with a time slot for an engineer, same day. No dramas just very friendly and reassuring. Engineer arrived, asked if needed to take shoes off, spoke me through what issue was and was fixed in no time. Can't thank Bumblebee enough it is a really professional service with a brilliant customer service. Will continue as a customer and wouldn't hesitate to recommend. Thanks

Having been suddenly let down by my agreed supplier and without heating for a few weeks Bumblebee at short notice carried out an excellent job of replacing the boiler, flushing the system, and fitting a magnetic trap.They also checked our other gas appliances and have subsequently provided a Buildings Appliance Safety certificate.A neat and tidy job which is working well.

Quickly fixed a leaking radiator with no fuss. Have found Bumblebee to be professional friendly and reliable. Have already recommended them to friends.

From start to finish our experience with Bumblebee was brilliant. Just had a new Worcester boiler installed which was completed in one day. Very processional, tidy and friendly service I would highly recommend Bumblebee plumbing and heating. Cheers and thanks for a great job.

This was the third time I have used Bumblebee. They are a very professional, customer-orientated company who provide an exemplary service with a very quick turnaround. 5 Star Service- highly recommended

Boiler failure late Friday afternoon. Remembered seeing a Bumble Bee repair van in our vicinity, check Google for a number and gave them a call. I believe Ross answered the phone and initially said it would be Tuesday before they could attend, however as we were local he said he would pop over in the morning [Saturday]. He arrived as promised and after giving the boiler the once over, as expected gave the boiler a death certificate ☹️ He suggested a standard well known boiler replacement and that it could be fitted the following Wednesday and gave us a very good quote for the work. Peter arrived early Wednesday morning and by lunchtime we had our central heating fully working. Again efficient, friendly service leaving no mess behind after finishing the job. All I can say is that I would without doubt recommend Bumble Bee Heating and Plumbing to all if they ever need a plumber or their central heating sorted.

An ancient back boiler replaced with a combi system and additional radiator fitted. Excellent job completed with minimum disruption from a professional team of engineers. Highly recommended.

Absolutely brilliant company, highly recommended to anyone who needs either a new boiler, service or any general enquiries. From Ross and the rest of the team, no job is too big and they reply to phone calls/emails straight away. We had a new Worcester 4000 system boiler installed last Monday 4th December, Karl was the installer and did a very thorough job and explained the boilers functions very clearly. We had a few minor issues after instalation but the guys were very prompt to come out and resolve within 24hrs. I took out the insurance offer Bumblebee do after having a boiler installed by them which is £9.99 per month which is well worth it. This covers the annual service and any parts which need replacing and the call out charge. In all we feel Bumblebee are a fantastic family company here in Great Sankey, Warrington who always priorities their customers first and foremost over profit and they always give a 5* service whichever member of the team you come across. Keep up the good work guys. Rick and Lucy Bannister..

Had an additional radiator to replace a kitchen plinth convector heater. From first contact through to the installation carried out by Andy the whole process was easy and efficient. The way it should be done by all contractors 😁😁

Arrived on time as informed, very efficient work completed, gas hob removed and supply capped ready for electric induction hob install, cleaned up afterwords and removed old equipment. Bumblebee booked to do Combi boiler service in January. We wouldn’t use anyone else 5* service. Ross the boss runs a well organised company focussed on customer satisfaction and high quality operatives.

Complex problem with the heating controls system meaning several separate visits. James completed a final fix today. As on his last visit, James messaged to say he was coming, arrived punctually, was incredibly polite, was very clean and thoroughly professional outlining clearly what work he'd carried out then demonstrating how the system now operates correctly. Brilliant service as ever and great communications from the office staff, too.

First off I have used Bumblebee for a number of years and different properties as we moved. They were passed in to me by world of mouth and they are excellent. We had a boiler playing up and knew it needed replacing when we moved in 12 months ago. Worth noting that Bumblebee had already done work in replacing my old rads when I moved in. From the quote and explaining what was best and suit my needs from Ross, to Alex working from the moment he arrived till he left. I had to force him to have a coffee :-) to post care where I had a layman’s concern/question but the team, steve their ops manager and Vicky in the office, were prompt in reply and even came back to explain and reassure. I don’t go anywhere else and I don’t ask for multiple quotes and I know you get what you pay for nowadays and bumblebee deliver. I now have a the ability for the big boss to finally have water hot enough to soak in a bath so I am also in the good books thanks to BB Also signed up to their service so the boiler will probably outlast me now with the extended warranty

Was looking to get my boiler serviced after neglecting it for a few years! 🙄 Absolutely fantastic service from the minute I phoned - courteous, informative, and reassuring making me an appt the week after. On the day informed me when on their way - Paul was prompt and thorough in his work and I am delighted my boiler is ready for the winter ahead. Thank you once again Bumblebee and I won’t hesitate in recommending your great service.

Had experienced heating controls problems and needed a new programmer. Steve diagnosed the problem then James arrived to fit the new timer once it arrived. James fitted the new programmer checked everything was working OK then explained how the new timer worked and left us the instructions so we could alter the default settings at our leisure. Received a message to say when James was arriving: he was prompt, clean, professional and extremely courteous. 5* Bumblebee once again!

Once again Bumblebee Heating give great service. Simple message in good time to book appointment. Confirmed by text and email. Message from engineer when on way. Polite, professional and communicated everything completed and also that next years service will have additional elements as the heating reaches 3 yrs old. Couldn’t ask for anything more, remain really impressed with the team from start to finish. Heartily recommend

Paul is very professional. He did annual boiler service for us and fixed those faulty radiators. Thank you Paul and Bumblebee!

I was very happy with bumblebee it was my first time service on my boiler .They explained everything that they done and were very pleasant and I would recommend bumblebee .

From first quote to aftercare, we could not be more impressed with how Bumblebee looked after us. Ross patiently answered all our queries and ran through all our multiple options before we agreed what we would like installing. Peter, Andy and Jack arrived as planned and were helpful, friendly, professional and conscientious throughout the two days they worked. They looked after our house and regularly cleaned and hoovered as they worked. Everything was completed as planned and to a high standard. We received a follow up call a few days later and I explained I had a few queries on how to best operate the Hive. Steve visited the following day, answered all my questions and added a few more tips. Bumblebee will be our first call if we need any further work doing.

Had my boiler fitted today by Peter he's done an excellent job,very professional and informative.From start to finish bumblebee have been excellent.Boiler ordered and fitted within 4 days ,how's that for service. Thank you

The owner of Bumblebee , Ross Coen and his engineers are knowledgeable and experienced and it is easy to see how this company has been recognised as a Which Trusted Trader. When giving my wife and I a quote the advice Ross gave was helpful and clear and we soon understood why friends of ours who had had new boilers fitted by Bumblebee in the past year had recommended them so highly. Their engineer who fitted our boiler was very professional and courteous as was one of his colleagues. Bumblebee is excellent and highly recommended.

excellent service from start to finish called them up and had a quick chat and they sent someone round he was fantastic and explained our options booked to install about 10 days later and they turned up on time and was done in about 5 hours really nice chap who did the work and only left when we were happy cleaned up as well and you wouldnt have know he had been really pleased we had been recommended Bumblebee from a few people and they did not disappoint

Great service. Always friendly and cheerful. System checked over and ready for winter turn on. Thank you

Heating stopped working though hot water OK. Had service contract: phoned Friday (lovely lady on the phone, too!) and got an appointment for Monday morning. Sent text and arrived promptly. Fault diagnosed and fixed within 30 minutes - new motorised valve. Clean, extremely pleasant and utterly competent. Perfect.

We have a regular maintenance contract with Bumblebee who have been excellent. We needed an upgrade to our central heating system and they recommended a couple of larger radiators. These were installed at the agreed budget price on schedule. The staff were very knowledgeable and pleasant. You can use this company with confidence.

Contacted Bumblebee to set up a service contract for our boiler. Within 24hrs they had planned a service visit. The engineer made the service visit and everything was carried out as per their communication. Very reliable and unlike our previous company, no chasing to see where the engineer was and rescheduling appointments. Superb service from stat to finish. Engineer was very pleasant and organised. Highly recommend.

Rang Bumblebee on Monday morning as a cold water expansion tank burst, they came out the same afternoon, quoted for the work and came the following afternoon to fit the new tank, I was expecting around a week before I could have water again. That is what I call an excellent service and the price was very reasonable. Thank you for fantastic service !

I had a new combi boiler fitted as I had issues with the hot water tank and head tank gravity fed system which was giving me poor shower pressure and the booster pump I had for the shower was very noisy and temperamental. The job to take out all the equipment and replace with a new boiler was carried out within 2 days and I was very pleased with the result. It was suggested to move the boiler from the utility room to the garage and this was a better arrangement for me. Both men doing the job worked well and there were no issues. They were able to leave me with gas and cold water overnight which helped make the changeover more manageable for me. I was really pleased with the end product. A great company with very courteous and capable plumbers. I would highly recommend them.

We have used Bumblebee Plumbing & Heating since 2020 and would recommend them without hesitation. Their customer business model works at all levels and it is a pleasure to deal with them.

Excellent, friendly customer service. The engineer was on time and efficiently carried out service. We would highly recommend Bumblebee Heating Ltd

We had an issue with our boiler losing pressure, which resulted in a leak. I contacted Bumblebee, they were very clear on their approach and processing during the booking process. I received an email straightaway to confirm my booking. On the day, I received another message to inform me that the Engineer was on his way. The Engineer arrived, was polite and explained the issue and resolved it in a very timely manner.

Problem with the boiler/hot water, booked for engineer to arrive between 8am-1pm. Received text updates. Engineer arrived promptly, fixed problem and was friendly and efficient. Highly recommend Bumblebee and their engineer.

Our boiler developed a leak a week ago so we called Bumblebee, with whom we have a service contract, and they sent an engineer out the same day. He diagnosed that a new part was required to fix the problem. Later that same day I received a call to confirm the part had been ordered and to book the return of the engineer to undertake the repair work. He turned up today at the agreed time and completed the repair to our entire satisfaction. Bumblebee offer their customers prompt and efficient service at all times and come highly recommended.

As a repeat customer, you can tell this company has customer satisfaction as the no 1 priority - the young lady in the office calls you by your first name as your information has popped up on her screen - always very professional. The guys that attend to do the service are very respectful - always stand back from the door so you can see their Bumblebee van - explain what they are going to do - proper professional knowledgeable tradesmen, look smart and work tidily - kick shoes off when walking on carpet - these little items are what make this company stand out from the crowd.

New boiler pump fitted, engineer had to replace valves as they had rusted. It was a very warm day so it must have been even more difficult. Work completed and system working again. Very efficient and tidy worker.

Old boiler was taken out new Worcester Lifestyle 8000 fitted, new filter fitted and flue changed. Copper pipework altered so things were more accessible. Really pleased with the finished job, team that carried out the work were polite, hardworking and tidy. Would highly recommend Bumblebee Plumbing and Heating. Have taken out a service contract so I know they will look after my new boiler well. Thanks for the very good job.

They've already serviced my boiler and did a repair a few years ago. The technician came and worked with a roofing contractor who was replacing a seal round the flue. I asked him if he could service the boiler too while he was there. All done in the hour so no additional cost. These guys know what they are doing and get on with it.

We had a Mew Boiler fitted nearly 3 years ago. It was recommended that we got a Intergas boiler with a 12 year Guarantee as it’s easy to maintain. Also we have a Monthly Plan which covers all parts and a yearly maintenance service Bubble Bee have been Excellent. They contact me to arrange e Service usually in August ready for the Winter months. The Engineer is very informative of what he has done, and polite also.

It's a big decision on who to choose for a boiler replacement, we all know it's expensive but more importantly you want the job completed to a high standard and competently done. Bumblebee ticked all the boxes, a high knowledge of the system and my requirements. Left no mess. I also had a hive system fitted, which then didn't work, not the fault of the engineers because it turned out the unit was faulty, another unit was acquired within the hour and worked first time. I wouldn't hesitate to recommend. Good job.

We had several modifications to our central heating and replacement of radiators. From the initial visit to completion of the work we were happy with every aspect of the work completed. We met several of the engineers and they were all extremely competent and professional. I can’t recommend this company enough. It is so nice to have tradesmen in who you can trust to do the job to satisfactory standard without any call backs.

We've used Bumblebee for new radiators in the past and having been happy with that work we decided to get them to quote for a new Worcester Bosch boiler. The whole process from quote to fitting was painless and friendly. We are now able to put behind us all the problems that the old boiler was causing. Bumblebee are a well run business and professionalism runs throughout the team

Really pleased with the finished job, team that carried out the work were polite, hardworking and tidy. Would highly recommend Bumblebee Plumbing and Heating.

Company was recommended by a friend and I was very happy with the service provided. The customer service member of staff was very friendly and arranged for the engineer to inspect the property 2 days later. Engineer arrived at agreed time and completed the inspection. I received my report the same day. I was very happy with the prompt service, I will use them again and recommend to friends.

Very knowledgeable when giving impartial advice during visit to quote. Very prompt with quote. Very prompt follow up to establish date to install. knowledgeable, friendly and efficient guys who installed the boiler. No mess. New boiler works perfectly.

Great service, the date and time was fitted in with what was best for myself, was both friendly and efficient plus informative about what was being done and why. It was also pointed out what was planned to happen next year so could not fault it at all very respectful of property. A plus.

Bumblebee were highly recommended - with good reason! Did exactly as they said they would. House left tidy each day. Great communication throughout. Even finished ahead of time. We wouldn't dream of using anyone else from now on - thank you Bumblebees!!

Great service, the date and time was fitted in with what was best for ourselves. It was both friendly and efficient plus informative about what was being done and why. It was also pointed out what was planned to happen next year so could not fault it at all

Very pleased with the work undertaken to install our new boiler. From when we first made contact up to the work being completed communication was clear while the job was completed to a very high standard. Highly recommend.

A great experience from enquiry to quote and then installation. The lads worked hard and cleaned up after themselves. Really tidy job and highly recommend

Just wanted to say what a fantastic service I have received from this company From the initial phone call to completion of the job Very professional, quick and turned up when they said they would Definitely use them again and recommend them to my friends and family

Bumblebee removed my old boiler and header tank from the attic and installed a brand new Worcester Bosch boiler all with a professional attitude and good humour. Peter and the team worked constantly with very little in the way of breaks in order to get the job done, brilliant! I also purchased a Hive thermostat which Peter explained how to use in conjunction with the app. A big thank you, Peter. The invoice for the work was exactly as quoted with no crazy additions that some companies hit you with unexpectedly. If you want a professional company for your plumbing and heating needs I can highly recommend Bumblebee. Bumblebee will now be my go to company. At the same time they installed four radiators.

Had our yearly service, the engineer was on time and very efficient, I strongly recommend this company if you want a new boiler. They are the best.

Had new radiators supplied and fitted. Kitchen Designer Radiator relocated and fitted. Competitively priced but more importantly very reliable and work done without any issues. Good job done!

A very well organised Company from initial contact/quotation through to installation and commissioning. The work was carried out to a very high standard and the installation team explained everything step by step which was appreciated. The team were polite and took extreme care whilst completing the job. The team left after a day and a half with the Boiler and Nest control working perfectly. Having now experienced the Company I have taken out the Boiler care maintenance package they offer and feel confident that my Boiler and installation will be well looked after for many years to come, thanks Bumblebee.

Servicing and lagging of outside pipes completed. This team are brilliant ,they message you when on the way and ring you if they need to change times, communication and courtesy is outstanding. No chasing up or being left hanging. I highly recommend Bumblebee. keep it up.

Excellent consistent communication throughout the quote and completion of the job. The very friendly well presented workforce who were willing to complete all of my customer requests. All work was carried out to an excellent standard and on agreed date and times. Very friendly, reliable, committed and knowledgeable workforce who I will not hesitate to recommend and use again in the future for all plumbing-related work. Thanks again Ross, Andy and Steve.

I had Bumblebee to service and maintain my central heating in my previous home and now I’ve moved into my new property an engineer came out to ensure the boiler, radiators and thermostat were all in good working order, engineer did a great job and assured me that all in good working order and safe. I would recommend Bumblebee one hundred percent always fast and friendly for all your needs!

After scouring the market, and reading countless appalling reviews on other companies, I decided to sign up for the Bumblebee Boiler Cover. As Which reviews prove, I could not have made a better decision. From the first point of contact, with Vicky, to today’s inspection and full service, with engineer Paul, Bumblebee have been highly professional, courteous, efficient with exemplary safety, quality, value and customer service at the heart of all they do. Thanks to all at Bumblebee. I am absolutely delighted to have taken out the comprehensive (Queen Bee) boiler cover and will definitely tell all of my friends. I can honestly and unequivocally recommend Bumblebee extremely highly to anyone consider any plumbing or heating work. 5 stars throughout!

Great service from start to finish. Quick to quote Installation seamless and tidy Lovely team of engineers to do the work Overall 10/10!

I phoned Bumblebee on Friday saying heating wasn't coming on straight away. They offered to come out that afternoon but I wasn't available so made it the following Monday. Arrived on time and within 5 minutes had diagnosed faulty 3 port valve. Came back on the Wednesday and had fitted a new working one within the hour. Brilliant company who I would recommend to anyone. Also polite and professional. Also we took out their incredibly cheap service plan when they fitted our boiler, which meant I didn't get charged for the valve! I was amazed.

Bumblebee have recently completed a combi boiler swap for my nan, under my instruction, they arrived promptly, completed the job to a high standard and left the house in pristine condition, you would have never known they had been! My nan is grateful for their warming personalities and their patience in explaining the heating controls, they even wrote down some simplified instructions in case she forgot. Service you can't get anywhere else! Thanks for bee'ing awesome!

I've used Bumblebee for a few years for boiler servicing, today was to disconnect my gas hob, while a refurb. My kitchen. Engineers are always friendly and efficient. I like the fact that you get a confirmation email when you book, with a half day time slot. They send a text when the engineer is en route. None of the messing about I've experienced before, just great reliable service.

Fantastic service - got the job done in no time. Neat and tidy and all done with a smile! The pipes needs moving over and it was done neatly and in good time.

Great service, Ross came out and quoted the next day as promised. Quoted, booked install day the same day, came on time and Steve did a fantastic job assisted by Andy, including training me on both the boiler and Hive app for controlling it. Left all areas clean and tidy, what a great experience. Steve was very knowledgeable and made me feel comfortable that all would go well. New boiler now working very well, the Intergas boiler is top quality, I am now signing up for a service contract with them for the next 12 years and beyond. I would highly recommend the Bumblebee Team they did what they said they would when they they would.

We needed to replace our existing boiler urgently and Bumblebee flew into action to help us stay warm. We were super impressed by the whole process, from surveying to fitting a new boiler and all credit to their engineers (Steve and Ross) work onsite. The plumbing and fitting looked so neat - almost a piece of art! Good experience all round.

Bumblebee fitted a new pressurised unvented hot water cylinder to replace a much smaller and convoluted vented hot water cylinder system. The price was fair for the work and they visited twice to discuss and accommodate some specific requirements we had (relating to future bathroom refurb). They did exactly as discussed with neat and tidy plumbing. The new system is excellent and solved a number of problems we had. There was a small misunderstanding about the location of isolator valves but this was very promptly rectified once we flagged it. It was a pleasure to have a tradesman who took pride in their work - a rare trait it seems these days.

As always Bumbleebee responded to our heating problem expediently. Mark Hughes, the engineer, knew exactly what was causing the problem and sorted it in a minute. Excellent service. Say no more.

Contacted bumblebee as a trusted plumbing and heating company; used on numerous occasions. Faulty overflow fixed within minutes and full service carried out on the same day. Thank you for such a reliable local service.

My boiler pressure dropped so wouldn’t heat up radiators but Bumblebee were out super swift to fix the problem

I have an annual maintenance contract with Bumblebee. I had an email reminding me that my service is due so I phoned to make an appointment. Excellent customer service from the lady who booked my call. I had a txt on the day of the service to say the engineer was on his way. Again, excellent customer service. The engineer worked very tidily. I would definitely recommend Bumblebee.

Bumblebee were excellent right from sorting out what the problem was to fitting the new boiler. They are very clear explaining everything to you and not patronising. The workmen were polite and very clean and left everywhere as they found it. Would recommend.

Had a problem with the boiler with no hot water but radiators all working well. James quickly identified the fault which was a faulty diverter valve and also improved the pipework. Repaired soon after. Professional and efficient service and wouldn’t hesitate to recommend.

Always use Bumblebee for all our plumbing needs. Came today to remove a radiator in advance of new kitchen. Fair price, arrived on time, quick work, tidy, courteous, spot on, as always.

We initially used Bumblebee just to check out the heating system ( which had not been used for some timer) when we first moved into the property. We were impressed by the professionalism of the office team and the engineer who did the work. So used them again to upgrade the heating system, replace and move radiators etc. Again could not fault any aspect of the job. No hesitation in recommending them.

I have used Bumblebee on two occasions recently, for a boiler and unvented cylinder service, and to replace a faulty cylinder pressure valve. On both occasions, they were able to provide convenient appointment times and advanced warning of their arrival. The work was carried out professionally and the disruption was minimal. The invoices and service report were delivered promptly via email, and the payment acknowledgement was received in a timely manner. Overall, a competent and professional company who I wouldn't hesitate to recommend, or use again.

I was really impressed by the professionalism and knowledge shown by Andy Heal. He knew exactly what to do, bought the right parts and proceeded to promptly complete the necessary repairs. He also tidied up afterwards which was really impressive. I would definitely recommend this service to anyone looking for plumbing and heating professionals.

The engineer informed us when he would be arriving and arrived on time. He was professional, efficient and friendly. Fully satisfied with him and his workmanship.

Bumblebee were recommended by a friend and they lived up to this recommendation. Arrived when arranged to provide a quote, which is unusual for some trades these days. Information provided fast and installation date arranged within 2 weeks. Following a cancellation the installation was brought forward so job completed within 10 days. Great lads who did the job. Helpful with the Hive and kept the house clean with a runner and removal of all waste. Recommend!

Jimmy was a good, knowledgeable engineer, very helpful, and he gave good advice. Very happy with the work.

Mark sorted my boiler problem out within 30 minutes, I’ve now got hot water and heating again! Cheaper using Bumblebee (and came out sooner) than paying my excess to British Gas! Thanks guys!

We had been left without a working boiler in minus temperatures. I gave Bumblebee a call and they prioritised our need with a house visit within two days and the installation on the third day. Andy Heal came out to install, he was clean, professional and kept us informed on each step. Really impressed with the result and he even went above and beyond to help us fix a broken garage door. Really recommend this company highly and so glad we choose them.

This company goes the extra mile for customer service. I needed a temporary fix (replacement valve) for a radiator in my elderly Mum’s bedroom while awaiting fitting of a Hive system (delayed due to supply chain issues). Had been let down on the valve replacement three times by previous plumber (probably because on its own its a small job). Bumblebee recognised that the current cold spell made this important to us and sorted it out quickly and efficiently. They are responsive and everyone we’ve dealt with has been very pleasant. Highly recommend.

The engineers arrived on time, removed old boiler and installed new one well within time advised. They explained what they were doing and cleaned after themselves. Very pleased with the work done. Just got to get used to a purring boiler.

Brilliant service from Bumblebee as usual. Had an emergency issue and they had someone out in no time at all - all sorted- thanks to Carl for arranging and James for the great work.

Very pleased with the work Andy carried out installing the boiler. Also very pleased with the initial visit from Ross taking us through the procedure Takes a while to get hot water as it now on Eco, sure we will get used to it.

Bumblebee came out at short notice to diagnose an issue with our central heating system. They provided a quote for the work and some replacement parts. Fortunately for us they were able to come out and fix the problem within a couple of days. All of the team at Bumblebee were really helpful. The work was completed quickly and we were given a discount on the original quote because it had taken under one hour to fix. I would recommend Bumblebee plumbing and heating.

Excellent service once again from Bumblebee, Steve arrived as arranged and completed the repair quickly with the minimum of fuss.

We have used Bumblebee for the past 3 years now since we lived in Warrington. Every time the service has been fantastic, the team explain everything before and after the service is done. They even talked through why some rooms were hotter than others and recommendations as to how to resolve this. I would highly recommend them, in fact I have and several neighbours now use them.

The boiler had been serviced some months ago but having kept the heating off for sometime it would not connect to the remote boiler control. A quick call to the office and Steve was here in 5 minutes. Box opened and in five minutes I am back up and running. These guys are amazing. Don’t use anyone else. They are polite, on time, don’t overcharge, clean and efficient. Why go anywhere else. I recommend them to everyone.

I had my boiler serviced. Very efficient and polite. Will defintely use Bumblebee again and will recomend to family and friends

Andy and his colleague replaced 5 radiators and installed a Hive system to our existing system. We were informed fully from the initial contact, quotation and date for work to be carried out. The work was completed and fully explained to my husband and I. Despite our house currently being somewhat of a building site due to other works the guys left there areas tidy and clean. Thank you and I will definitely recommend Bumblebee.

Our Boiler stopped working leaving for work and they were there before lunch. Everything fixed and given a clean bill of health. Very polite and professional engineer visited who took extra care to ensure everything was perfect and left with a smile. Outstanding service. Cannot recommend anyone more than Bumblebee.

Our boiler broke down over the weekend, Bumblebee were quick to respond and got an engineer to us on Monday. Paul was polite and explained what problems he may be looking for. After a process of elimination he discovered the wiring to the thermostat was causing the issue. He isolated that thermostat and now we have our heating and hot water working. We do need an electrician to come and supply a new cable, but this would be outside of Bumblebees scope of work. Would definitely recommend.