Bumblebee Plumbing & Heating Ltd

Bumble Bee undertook a gas safety check for me. They were excellent in terms of their communication, delivery and cost. Would highly recommend them to other customers and will be using them in the future.

4 days into my first house and my 30+ year old boiler packed in and was way too unsafe to bring back to life. I rang Bumblebee and Ross came over on the Monday and provided a full itemized quote and walked me through all the work needed that same day. He is a very friendly honest and trustworthy gentleman and him and his team fitted a new boiler in a new location and had my heating on in 1 day!!! I am delighted. You wouldn't know that 5 guys had been in my house fitted a new heating system. My house was spotless when they left. Very hard working crew. If you are looking for a premium service and don't want to pay the earth then look no further.

Really struggled to get a heating engineer after recent cold snap when I had a problem with my heating- I was recommended bumblebee by one of their competitors! Steve called out within the hour, diagnosed the problem and booked me in for a repair. Price for two motorised valves and fitting was reasonable- kept to schedule,texted to let me know when was coming , completed job and left everything clean and tidy. This is how tradesmen should work- didn’t try to sell me other work that didn’t need doing and didn’t try and rip me off. Well done lads- will certainly recommend you and use again ( although hopefully not too soon!)

Steve was punctual, polite, smartly dressed and efficient. The work, which involved servicing a boiler and an unvented cylinder, was completed quickly and thoroughly. Would use this firm again.

I invited Ross from Bumblebee to price up a replacement boiler having been badly let down by British Gas, he happened to be working just down the road. Ross turned up on time and was happy to discuss moving to a Combi boiler system to replace my old boiler, cylinder and tanks. Having looked over the job he was quick to provide a quote which we felt was good value. We agreed a start date and an approx timeline to complete and the Bumblebee team arrived on time, quickly put down carpet protectors and got on with the job. The whole team were very professional in their approach to us as customers and it was clear from the outset that they knew exactly what they were doing, even making a great match on the brickwork around the new flue. They job went really well and after a full flush of the system they finished off with the fitting of a Hive Hub, Receiver and wireless thermostat. (Which is great by the way). All rubbish was removed and everything was left clean and tidy. I know have a system that is efficient and quiet and that heats the rads in no time at all and a hot water system that gives fantastic hot water pressure that has turned our old rubbish pressure shower into a virtual power shower, well done guys! I cannot recommend this Company enough and hopefully this write up is a good reference for the Bumblebee team. Thanks Bumblebee your service is second to none !

Steve attended after receiving a text to say he was on his way. Very quick assessment kept me informed of the problem and carried out the work quickly. A very reasonable price for a good job. That pleased with the work I asked for a quote for another job. Would definitely recommend Bumble Bee Heating. All work and invoice communicated by email.

The guys were superb from start to finish. The boiler replacement could not have been in better hands and I am delighted that I chose Ross. You get honesty, integrity and exceptional work from Bumblebee.

Worcester Bosch boiler replaced in loft. Ross assessed our home and recommended a suitable boiler and emphasised his point by using a device measuring water flow. Quote was reasonable. Ross and Steve arrived promptly, texted prior to arrival, had enthusiasm and dealt with any issues that arose on the day, worked right through taking delivery of parts to avoid leaving site. We discovered a slow leak a couple of days later, they returned to fix the problem within 30 minutes which was very reassuring, This demonstrated their commitment to after care service. I would fully recommend.

Ross responded promptly, came when he said he would, carried out the work (changing thermostatic radiator valve) quickly and effectively and charged what he said he would. Thanks!

Good customer service and have already recommended to a friend.

Work carried out well and much less expensive than British Gas. Wouldn't hesitate to recommend the company for any gas related work.

Immediately impressed with the customer care service prior to work starting. Email/text alerts sent confirming plans and then reliably followed through with no messing around. Good communication throughout. No hidden costs with a full breakdown. Happy to discuss ideas and work out suggestions and offer improvements. Great job done on the day, very satisfied. Thanks

After being let down by a number of "highly rated" local plumbers who did not want to engage with a tricky issue I contacted Ross and his team. I was impressed by their determination to solve the issue and the systematic approach to working out the problem. In the end I needed a new boiler but the advice I was given was excellent. From an engineering background myself I appreciate I am not the easiest of customers but everything made sense and the installation was of a high standard and good value. At last I have a plumber I can call on with confidence for advice and high quality work.