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Bumblebee Plumbing & Heating Ltd

5.0

503 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours
See customer reviews & leave a review

Organisations and Awards

JUNE 2022

About

My name is Ross Coen, Owner and Founder of Bumblebee Plumbing and Heating LTD. We have been operating since 2015 and we are going from strength to strength. We now have 8 vans on the road and a full-time office. We have numerous accolades for our excellent work.

To name a few
• Boiler and Heating Contractors Installers 18 & 19 for energy efficiency
• Heating company of the year 20 & 21 in the Manchester Prestige Awards
• Awarded "Top 3 Plumbers" in the Warrington Three best rated awards and have remained in there for the last 5 years
• Finalists in the SCREWFIX Tradesperson of the Year 23
• Winners of Heating Company of the Year 23, 24 and 25 in the SME Awards.

We have a commitment to high level service and always strive for perfection. Our engineers are highly trained and experienced meaning our customers get the best guys on the job every time.

We aim to be:
Honest,
On time,
Neat and Tidy. (in appearance and in your property), Reasonably Priced.

What we do

  • Gas installers

  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance

  • Bathroom fitters

  • Air conditioning contractors

  • More Services

    • gas cooker installation
    • radiators
    • gas cooke repair

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
503 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended

Recommended

by 100% of customers
Sort by
Very efficient.
Customer Service
Quality
Value
Sam came to service the boiler and explained what he was doing and showing us the parts that he was cleaning. Very friendly and informative.
Samantha, Cheshire Posted on 23/05/2018 , work completed 23/05/2018
Recommended
The trader replied (on 28/06/2018)
Sam is a newly qualified engineer. I will show him this positive feedback it will mean a lot to him. Thank you
Fast efficient friendly service - job well done
Customer Service
Quality
Value
I gave Ross a list of work to be carried out including fitting a new boiler and received an acceptable quote later that day. Work was started a few days later and completed as promised. The team worked in an efficient and friendly manner and did a very thorough job, particularly flushing my old system which produced a mass of metallic sludge! First class workmanship was tested at every stage leading to a satisfied customer. I would recommend Bumblebee to anyone.
James T Posted on 02/06/2018 , work completed 02/06/2018
Recommended
The trader replied (on 28/06/2018)
This is such a lovely review. It means a lot that you took the time to write this out for us and it really does help us grow our business. Thanks again and it was a pleasure working for you.
Outstanding company
Customer Service
Quality
Value
I would highly recommend this company from start to finish.
Dawn, Cheshire Posted on 07/06/2018 , work completed 07/06/2018
Recommended
The trader replied (on 29/06/2018)
Thank you dawn. We really appreciate the work and the lovely feedback
Happy
Customer Service
Quality
Value
Came on time, Clean workers
Mr K Fairhurst, . Posted on 14/06/2018 , work completed 14/06/2018
Recommended
The trader replied (on 28/06/2018)
We always aim to be on time but it’s not always possible. If we are ever going to be late we are committed to keeping the customer informed. Glad to hear the call was not needed this time
Excellent service
Customer Service
Quality
Value
Excellent service as always!
Which? Trusted Traders Consumer Posted on 18/06/2018 , work completed 18/06/2018
Recommended
The trader replied (on 28/06/2018)
We aim to please thanks for the review
Very reliable.Let you know everything
Customer Service
Quality
Value
Had my boiler serviced. Great courteous workmen. Use them every year as they are a great company who will go out of their way to help.
Lacedizzy Posted on 23/06/2018 , work completed 23/06/2018
Recommended
The trader replied (on 28/06/2018)
Getting repeat customers like this shows that we are doing something right, and getting great feedback is always appreciated, thank you
100%
Customer Service
Quality
Value
Great service & thorough knowledge of systems give confidence that they understand & have fixed problems. No problem to recommend to anyone
Darren - Morph Posted on 23/06/2018 , work completed 23/06/2018
Recommended
The trader replied (on 16/07/2018)
Thanks Darren. We rely heavily on word of mouth - so any recommendations will be greatly appreciated.
To be highly reccomended
Customer Service
Quality
Value
Just had a new boiler fitted after receiving both a competitive and fully understandable quote. Service on the day of fitting excellent as well as subsequent follow up contacts.
BarryS Posted on 25/06/2018 , work completed 25/06/2018
Recommended
The trader replied (on 29/06/2018)
Barry thank you for the last very review. It was our pleasure. Do not hesitate to tell friends and family about the ever happy Bumblebees
Exemplary
Customer Service
Quality
Value
All the workmen were a delight to have in my home - polite, courteous and patient and clear when answering my questions. Work done in the specified time to a very high standard. Would recommend them unreservedly.
Marguerite, Merseyside Posted on 27/06/2018 , work completed 27/06/2018
Recommended
The trader replied (on 16/07/2018)
Thanks for the lovely feedback. We managed to get the boiler in the cupboard without too many issues in the end and now you can look forward to cheaper heating bills and get back out on that golf course lol
Boiler service
Customer Service
Quality
Value
Friendly, efficient and comprehensive service.
Peter, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended
The trader replied (on 20/07/2018)
We always strive to do a boiler service well and ensure all components are checked. In most cases (like yours) there are no issues but you would be surprised how often we find dangerous situations. Thank you for choosing Bumblebee
Boiler service
Customer Service
Quality
Value
Delighted with new boiler fitted by "Bumble Bee" in December. Was supposed to get a call yesterday to say could they come and service it. That's what I call "customer service", so pleased we've signed up for an annual service.
Kath, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended
The trader replied (on 16/07/2018)
Thanks Kath. Yes the monthly service agreements are proving popular and we intend to be there within 24hrs of any call out. To date we have reached our target and majority have a same day turnaround.
My review
Customer Service
Quality
Value
Boiler service.
Darren, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended
The trader replied (on 20/07/2018)
5/5 stars thank you Darren. See you next year for your boiler service
boiler service
Customer Service
Quality
Value
Very efficient service. Clean and tidy workmanship, friendly young man.
Allan, Cheshire Posted on 04/07/2018 , work completed 04/07/2018
Recommended
The trader replied (on 20/07/2018)
Our engineer sam is the youngest in our ranks and was trained in house. So glad to hear he is meeting the standards we have set and keeping the workspace clean and tidy. Thanks for the review
Prompt, polite, proficient
Customer Service
Quality
Value
I am rating the individual, not a trader. These days a boiler service does not entail the work it used to do when boilers were less efficient. Therefore, the work carried out is less complicated but never the less was carried out most efficiently.
Norman, Cheshire Posted on 05/07/2018 , work completed 05/07/2018
Recommended
The trader replied (on 16/07/2018)
Thank you norman. You are right services don’t always require the hoover like they used to, however we will always do what’s required to ensure your boiler is working at its optimum level. Thank you for your lovely feedback it will be shared with the team.
Seamless service
Customer Service
Quality
Value
Bumblebee carried out two jobs - serviced my boiler and repaired a toilet which now works perfectly. They were on time, did a perfect job and very tidy. Cannot fault there guys.
Davor, Cheshire Posted on 07/07/2018 , work completed 07/07/2018
Recommended
The trader replied (on 20/07/2018)
The leak did test us but we got there in the end. Toilet all sorted now and we know the boiler is working safely too. Thanks for the feedback Davor look forward to seeing you next year for your service.
My review
Customer Service
Quality
Value
Fast and thorough, friendly didn't mind me asking questions.
Nathan, Cheshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 20/07/2018)
Glad to hear we made an impression. Thanks for the review and hope to hear from you soon
Boiler service.
Customer Service
Quality
Value
The engineer waited patiently while I got back from the shops, for which I was grateful. Well done.
John, Cheshire Posted on 09/07/2018 , work completed 09/07/2018
Recommended
The trader replied (on 20/07/2018)
Our text alerts really help in situations like this..... without them we may have missed you. We know how busy people are so always try to work with our customers to get the job done. Thanks for the review
Excellent work.
Customer Service
Quality
Value
I was in hospital some time ago with pneumonia and whilst in there my boiler broke down. After numerous calls to the big four I couldn't get anybody to come out and was without heating whilst still unwell. I contacted Bumblebee who where most understanding and supportive and offered to get someone out that day. Their engineer Steven came, got me back up and running, was very professional and worked to a very high standard. I am so grateful to them and would recommend them to anybody. Thanks BumbleBee and Steve.
Mentality Posted on 10/07/2018 , work completed 10/07/2018
Recommended
The trader replied (on 16/07/2018)
Carl, it was our pleasure to get you back up and running. This job can be so rewarding when you get it right. Getting feedback like this makes it all worthwhile. Ps hope you are feeling better x
Professional, reliable & friendly
Customer Service
Quality
Value
Andy was punctual, pleasant and did exactly what he said he would. He talked me through what he was doing & gave me some excellent advice & offered a quote. The invoice was prompt & the quote just as prompt. Great service, happy to recommend & get you back in.
Samantha, Cheshire Posted on 11/07/2018 , work completed 11/07/2018
Recommended
The trader replied (on 20/07/2018)
Such lovely feedback Samantha. Firstly thank you for choosing Bumblebee secondly thank you for such a great review
Great job!
Customer Service
Quality
Value
Clean, tidy, on time and the boiler sorted on time. What more could I ask for?
Sean, Cheshire Posted on 12/07/2018 , work completed 12/07/2018
Recommended
The trader replied (on 31/07/2018)
You could ask for a massive thank you for your lovely review? You didn't! But I am going to give you one anyway...… (Massive) Thank you from the whole Bumblebee team.
Recommended
Customer Service
Quality
Value
Yearly service on my boiler which Bumble bee installed 2 years ago. I don't have to think when the service is due they let me know. Polite, tidy and thorough and the price is very reasonable.
Jennymc Posted on 15/07/2018 , work completed 15/07/2018
Recommended
The trader replied (on 19/07/2018)
We work very hard to make sure we dont forget our customer service dates.... took a while to get in place but now you can relax knowing we have got it covered. Thanks for the review and we look forward to seeing you next year.
Excellent job
Customer Service
Quality
Value
Excellent service, super job carried out and really friendly. Explained everything from quoting, type of boiler to the installation.
Paula, Cheshire Posted on 17/07/2018 , work completed 17/07/2018
Recommended
The trader replied (on 31/07/2018)
We always strive for excellent service and nothing makes us happier than to hear that our customers feel we are providing just that. Thank you
Excellent work
Customer Service
Quality
Value
The technician made a quick and efficient check of my heating boiler and fitted a carbon monoxide sensor.
Geoffrey, Cheshire Posted on 18/07/2018 , work completed 18/07/2018
Recommended
The trader replied (on 13/02/2019)
Carbon monoxide alarms are so important. Thanks for the review
Brilliant service
Customer Service
Quality
Value
Moved house and needed new radiators and pipework, got a quote and then work started 2 days later. The guys who came out were fantastic, polite, courteous and hard working. Cannot thank them enough for the work they did and will surely have them back again if I need anything else doing.
Critchley Posted on 18/07/2018 , work completed 18/07/2018
Recommended
The trader replied (on 20/07/2018)
Moving house is never easy. So glad that we took some of the burden off you. Think of us when you are warm and cosy in the winter. Thanks for the review
Great Team
Customer Service
Quality
Value
Had a new boiler installed, highly recommended company, arrived on time and carried out the job effectively and efficiently. Highly recommend Bumblebee Plumbing & Heating.
Paula C Posted on 18/07/2018 , work completed 18/07/2018
Recommended
The trader replied (on 31/07/2018)
Recommendations are the foundation on which we have been able to grow our company so far. So any that you pass on will be greatly appreciated. Thank you Paula
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029 2267 0040
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Standard network rate.