Endorsed by Which?

Bumfords

4.9

114 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Since 1968 we have served hundreds of thousands of customers and enjoy a reputation as a trustworthy and reliable local company.
We know how important good service and craftsmanship is, in addition we only supply and install the highest quality and most energy efficient products. The Bumfords' standards are and have always been kept very high.
In addition to plumbing, heating and boiler installation and repairs, we also offer smart controls, electrical, bathroom, fire and stove installation and renewable solutions. Our engineers are highly trained and are able to install and maintain Gas, LPG, Solid Fuel and Oil Fired products.
We offer a free site survey to enable us to prepare your quotation. You will be visited by one of our highly trained, sales engineers. Our sales engineers are time served plumbers. We do not hard sell and there is absolutely no obligation. To make the cost of home improvement work easier to bear, we offer finance at competitive rates.

You can Trust Bumfords, Established 1968

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Gas safety testing and inspection
    • Boiler servicing
    • Boiler repair
    • Radiators and central heating
    • Underfloor heating
    • Boiler installation
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
  • Handyman and home maintenance services

  • Air conditioning contractors

  • Fireplace and stove installers

    • Electric Fires
    • Gas fires
    • Log burners
    • Wood burning stoves
  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom Installation
    • Bathroom suppliers
    • Bathroom tiling
    • Electric Showers
    • Wet rooms
  • Smart Homes

    • Automated heating and air conditioning
  • Renewable energy

  • More Services

    • oil tank installation
    • kitchen sink

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
114 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
20 Years Servicing and then a Replacement Boiler
Customer Service
Quality
Value
We moved to South Hiendley in 2003 and chose Bumford's to replace a fire-back boiler on the basis of sensible advice plus a competitive quote from a local company. We contracted with them for an annual service and speedy call out when needed. They provided a very good service for twenty years at a very reasonable price. Recently we decided to replace our boiler which had "played up" a number of times over the past year. We again opted for a Worcester Bosch boiler from Bumford's after taking advice from Alex and for a lower quote than others contacted. The work was done to our complete satisfaction over one and a half days by Matt and Jack.
Customer in West Yorkshire Posted on 28/02/2024 , work completed 27/02/2024
Gas appliance service and boiler replacement
Customer Service
Quality
Value
Everyone at Bumfords was efficient and helpful as always. As soon as it was realised the boiler had to be replaced a quote was given and the date established for the fitting of the new boiler. We were kept informed and the new boiler was in place and commissioned within the week. We have used Bumford’s for over ten years and they have always performed well and been outstanding in taking account of the clients needs.
Customer in South Yorkshire Posted on 03/02/2024 , work completed 01/02/2024
Excellent job
Customer Service
Quality
Value
We've just had our old boiler & downstairs toilet replaced by Bumfords & would highly recommend them. From the first call to book an appointment for a quote, to the job being completed we can't praise them enough. All our questions regarding the quote etc were answered promptly & a couple of days prior to the start day we received a text message to say they would be with us at 8.30am. Matt arrived on time & did an excellent job, he was friendly & patiently answered any questions we had, he was very tidy & cleared up before leaving each day, the electrician & plasterer both arrived on schedule too so the whole job was completed in the time they had said it would be, with no delays waiting for different trades to arrive. The new boiler is much quieter then the old one & the radiators seem to get hot a lot quicker than before so overall we're very happy & will definitely use them again for any future work.
Customer in South Yorkshire Posted on 15/01/2024 , work completed 10/01/2024
Job well done
Customer Service
Quality
Value
Booked in to have new combi boiler and pipework done. What a great team, tidy, considerate of my home and very professional. Explained everything to me and nothing was too much trouble. Would highly recommend them to any one.
Customer in South Yorkshire Posted on 23/11/2023 , work completed 23/11/2023
Very happy
Customer Service
Quality
Value
We went with Bumfords to install an LPG boiler as part of the installation of a central heating system. We were very happy with the service. All the workman were very pleasant, patient and they seem to have done a good job. Everything seems to be working well 2 weeks in. The price too was slightly cheaper than the other quote we had (from a sole trader). They also did everything they said they would, when they said they would, and kept us informed throughout the process.
Customer in West Yorkshire Posted on 19/10/2023 , work completed 04/10/2023
Boiler Replacement and system impovements
Customer Service
Quality
Value
We have been a customer of Bumfords for over 15 years now and have always been pleased with the service given. The work done this time was to the same high standard. Alex visited in the first instance to help us plan the improvements and advise us. The boiler replacement along with a larger radiator fitting was done with your usual efficiency inside two days. Phil and Joe who did the work were superb. Always considerate, careful and fun to have around. Thank you guys.
Customer in South Yorkshire Posted on 28/09/2023 , work completed 19/09/2023
Cannot recommend highly enough!
Customer Service
Quality
Value
The guys were super professional. They were here for four days - very old boiler and up a flight of stairs to boot! They were polite, clean and treated my home as if it were theirs. Alex stopped by to oversee progress every day. Love the new boiler and would recommend this company and the team in a heartbeat. Many thanks!
Customer in South Yorkshire Posted on 15/09/2023 , work completed 09/09/2023
Air Conditioning
Customer Service
Quality
Value
First of all I should point out I am a hard to please customer. Robin spec'd up and produced the quote for me, I posted out exact what I expected from the install and was agreed. Phil came to see me prior to the install to ensure everything was prepped and ready for the installation. Each and every aspect of my requests were considered and delivered. Phil and the crew were punctual, polite and showed my home with the respect they would their own home. It had just been decorated and was left in a perfect condition after the work. I have no hesitation in recommending Bumfords to anyone requiring air conditioning and I will be using them as and when I need a new boiler. If I could give an 11 I would. unfortunately I can't so it's a 10/10 from me. Thank you to Bumfords, and the crew... Use this company with confidence... THANK YOU
Customer in South Yorkshire Posted on 24/08/2023 , work completed 07/08/2023
New boiler installation
Customer Service
Quality
Value
Just had a new boiler (Worcester) supplied and installed by Bumfords. The price quoted was , I thought, good Matt's team turned up on time (8am) on the scheduled date (29/06), later on in the morning another team turned up to help Matt. They all did an excellent job. The electrician came the next morning to do a wiring mod required for the boiler to run properly. He too did an excellent job. I am very pleased with the work done, the new boiler appears to run a lot quieter than the one it replaced (which was 28 years old). Bumfords is an excellent local (to Barnsley) company. I definitely recommend them to anyone considering using them.
Customer in South Yorkshire Posted on 03/07/2023 , work completed 30/06/2023
Excellent plumbing company
Customer Service
Quality
Value
Excellent service provided by Bumfords. A quick and competitive quotation by Alex in the office and a difficult hot water tank removal and replacement was achieved by Matt and Jack with first rate workmanship. Utmost care and attention to not damaging home decor was hugely appreciated by my wife. I would recommend this company without reservation.
Customer in West Yorkshire Posted on 01/06/2023 , work completed 17/05/2023
The trader replied (on 02/06/2023)
Hello! Thank you for this amazing 5-star review! It's great to hear that our team was able to provide top-quality service that left you with a unique and memorable experience. We hope to see you again soon! Kind regards, the Bumfords team
Excellent service
Customer Service
Quality
Value
Very professional and informative service provided by Robin when assessing the work required to replace old central heating with a new combination boiler system. Matt and Jack who came to complete the work did an excellent first class job could not fault anything Would highly recommend. Five stars
Customer in South Yorkshire Posted on 05/04/2023 , work completed 24/03/2023
The trader replied (on 21/04/2023)
Hello! Thank you for the fantastic 5-star review! It's great to hear that Robin and our team were able to offer you such a wonderful and unforgettable experience. We appreciate the time you have taken to leave us such a positive review and it means the world that you would highly recommend us. We hope you keep us in mind for any future projects and we look forward to seeing you again if you do. Kind regards, the Bumfords team.
Excellent work
Customer Service
Quality
Value
We were very happy with the work Bumfords had done at our previous house in South Yorkshire and wanted them to do the replacement boiler & heating system in our "new" (18th century) house near Matlock. It was a fairly big job (over a week) and not straightforward but Robin took the time to assess the requirement and came up with a very good proposal. The engineers, Phil and Joe, then did a fantastic job to get everything in and up and running with the minimum of disruption. All in all, Bumfords were excellent and we highly recommend them.
Customer in South Yorkshire Posted on 22/03/2023 , work completed 20/03/2023
The trader replied (on 24/03/2023)
Hello, Thank you for the amazing positive feedback and 5 stars! Our team strives to provide the highest quality service around and we're happy you received such a memorable experience with us. We appreciate your kind words and we will pass them on to our team so that they can get the recognition they deserve. It means a lot that you would recommend us and we hope you keep us in mind for any other future projects. Kind regards, the Bumfords team.
High Standard as Always
Customer Service
Quality
Value
Have used Bumfords for many years and wouldn't go anywhere else. Although busy through high demand, Robin took the time to assess the work needed and discuss how best to meet our needs. New boiler was installed as scheduled by polite, professional and friendly heating engineers, Matt and Jack, whose work was outstanding. Would highly recommend.
Customer in South Yorkshire Posted on 12/01/2023 , work completed 22/12/2022
The trader replied (on 17/01/2023)
Hello! Thank you for the amazing feedback! It's great to hear that you've had such a memorable experience with us and that you speak so highly of Bumfords and our team. We hope you're enjoying your new boiler! Kind regards, the Bumfords team.
Completed job exactly as agreed
Customer Service
Quality
Value
Bumford's engineer, Craig, arrived at agreed time and completed whole job in a timely manner. A key factor on this was to do the job without draining down the system (open vent system with h/w cylinder). Did this very efficiently, with no mess at all. Would highly recommend.
Customer in South Yorkshire Posted on 08/11/2022 , work completed 04/11/2022
The trader replied (on 11/11/2022)
Hello! Thank you for your kind words, it's great to hear that you've had such a unique experience with our team! It means a lot to hear that you would recommend us and we value your business. Kind regards, the Bumfords team.
New Worcester 12RI boiler
Customer Service
Quality
Value
My new boiler was fitted yesterday. I have used Bumford Heating to service my boilers for over 20 years. As I needed the boiler replacing I didn’t shop around, I just contacted Bumford. Alex visited my house and discussed which boiler would be suitable. Yesterday morning Phil arrived at 8 am to commence the work. He was very polite and efficient. The work was completed in one day as I was told it could take up to two days. The outside work looks wonderful as I was concerned that it wouldn’t be as neat as it was formally. I should not have worried. I didn’t even have to sweep the drive etc. Both inside and outside were left clean and tidy. I have no hesitation to recommend this company.
Customer in South Yorkshire Posted on 04/10/2022 , work completed 23/08/2022
The trader replied (on 04/10/2022)
Hello! Thank you for the fantastic review! We are very glad to have such a loyal customer as you are and we are delighted to hear that we were able to give you such an unforgettable experience. We hope to see you again soon. Kind regards, the Bumfords team.
New combination boiler
Customer Service
Quality
Value
New combination boiler required new copper pipe upgrade. This was a bigger job than just installing a boiler. They did a very careful job of installing the new pipe work on the outside of the house taking on board my requests as to how it should look and not stand out too much. They kept to schedule and cleaned up after themselves. They were though beforehand in the discussion around which boiler would best suit us. They were professional and would not shy away from explaining that regulations specified that a larger diameter gas pipe was needed. Other companies did not tell us about this.
Customer in South Yorkshire Posted on 19/09/2022 , work completed 14/09/2022
The trader replied (on 29/09/2022)
Hello! Thank you for the amazing review! It's great to hear that our team has left you with a memorable experience, we thrive on positive reviews and we will pass your kind words on to our team. We value your business and we hope to see you again soon. Kind regards, the Bumfords team.
Top Quality
Customer Service
Quality
Value
Bumfords fitted an unvented cylinder system and removed my old system including the water tank in the loft. The work was carried out with care and precision. Attention to small detail and leaving everything clean and tidy was excellent. I received excellent advice beforehand and the new system is delivering everything promised.
Customer in South Yorkshire Posted on 14/09/2022 , work completed 02/09/2022
The trader replied (on 14/09/2022)
Hello! Thank you for the amazing review! We love to hear that our customers have had a great experience with Bumfords, our team thrive on positive reviews and we will pass on your kind words. Kind regards, the Bumfords team.
New Boiler
Customer Service
Quality
Value
My old back boiler needed replacing and I wanted the new one to be fitted in a cupboard in my bathroom. First time I've used Bumfords, from beginning to end, a most professional service, which means it won't be the last. The guys where great, nothing too much trouble. Great team, great work. Would recommend to anyone. Thank you.
Customer in South Yorkshire Posted on 04/08/2022 , work completed 08/07/2022
The trader replied (on 05/08/2022)
Hello! Thank you for the fantastic feedback on our team! Knowing our customers have had a remarkable and memorable experience with us means a lot to us. We hope to see you again soon! Kind regards, the Bumfords team.
New oil fired boiler supplied and fitted
Customer Service
Quality
Value
I needed to replace my existing oil boiler and Bumfords were local with a good reputation. Robin Bumford came and completed a site survey alone with a very competitive quote. Prior to this Robin returned with the engineer Phil Romans and discussed the installation. On the day of the installation, phil removed and disposed of my old oil boiler and fitted a brand new Worcester Bosch. Only when he fired it up did he find fault with the boiler - this was not his fault but immediately contacted Worcester Bosch and an engineer came and replaced the part free of charge immediately. I would have no hesitation I'm recommending Bumfords heating and both Robin and Phil did and excellent installation at a very competitive price - compared to other local companies.
Customer in South Yorkshire Posted on 04/07/2022 , work completed 23/05/2022
The trader replied (on 18/07/2022)
Hello! Thank you for taking the time to leave us this amazing feedback! We really appreciate the time you have taken to share your experience with our team, it's great to hear that you rate our team so highly and we hope you choose to use our services again. Kind regards, the Bumford's team
Installation hot water system
Customer Service
Quality
Value
Very professional service from first phone call to completing the work. Everyone was very helpful in sorting out the problem and delivering a solution. We had a new hot unvented water system installed. Very responsive to first phone call and assessing the work. A clear quote and agreed installation date. Explained the installation, how to use and future maintenance. Kept disruption to a minimum and cleared away as went along. Completed installation to schedule and price. Excellent quality job. Will definitely use again.
Customer in South Yorkshire Posted on 23/03/2022 , work completed 22/03/2022
The trader replied (on 28/03/2022)
Hello! Thank you for taking the time to leave us this amazing five-star review! We really appreciate you sharing your experience with our team and we're glad that you rate us so highly. Kind regards, the Bumford's team.
Fabulous work, excellent service.
Customer Service
Quality
Value
Bumfords provide an excellent service and their work is always done to a great standard. I have used them for a complete bathroom installation, install of new gas boiler and then today install of new taps, radiator and shower screen. They are a great company and I would highly recommend. Five stars.
Customer in South Yorkshire Posted on 16/03/2022 , work completed 16/03/2022
The trader replied (on 17/03/2022)
Hello. Thank you very much for taking the time to write this amazing review! Our team is over the moon to hear that you've enjoyed our services and that you speak so highly of us. Kind regards, the Bumfords team.
Dependable company
Customer Service
Quality
Value
After reading all the reviews we engaged Bumfords for the first time to replace our central heating boiler and a radiator. This work was carried out to our total satisfaction. We recently engaged them again on a much smaller plumbing requirement to which Alex responded with the usual eagerness to assist we have found with all the people we have dealt with at Bumfords. It follows therefore that we have no hesitation in recommending this company to anyone looking for a dependable company to carry out the services they provide.
Customer in South Yorkshire Posted on 11/02/2022 , work completed 10/02/2022
The trader replied (on 16/02/2022)
Hello! Thank you for taking the time to write this amazing review! Our team really appreciates your kind words and it is great to hear that you've enjoyed your experience with our team at Bumfords. Kind regards, Bumford's team.
The Bumfords service epitomises professionalism, customer focus, cleanliness, quality and craftmanship.
Customer Service
Quality
Value
We are undertaking a major refurbishment of our home and I wished to appoint one trustworthy company to fulfil all our plumbing and heating requirements. Several people recommended Bumfords to me and I have not been disappointed. Phase one of the works was completed last week and involved installation of a new en-suite shower room, new gas boiler and various other plumbing and heating works. Specialist asbestos removal was also required and facilitated by Bumfords. The shower room was a particularly challenging project, due to pre-existing house design and build features, which Bumfords overcame and resolved, with stunning results. There were a couple of hiccups along the way, mainly due to supply chain issues. Bumford speedily resolved the problems and brought the project back on track. Our project manager, has been exemplary, running the project to military precision and keeping us fully informed along the way. Those working in our home have been equally professional and helpful, delivering quality workmanship, advice and guidance, as well as rapidly accommodating our changing and evolving requirements. Phase two of our works programme is due to commence shortly. This involves gas fire installation and a new bathroom. The bathroom will also be challenging, due to similar design issues already encountered with the shower room, where Bumfords took on the challenges with aplomb. We look forward to welcoming Bumfords back into our home to undertake Phase two.
Christine in South Yorkshire Posted on 10/02/2022 , work completed 04/02/2022
The trader replied (on 16/02/2022)
Hello Christine, Thank you for taking the time to write this amazing review! We're glad to hear that you aid you in completing your major refurbishment and that our team held up to the professional standards they provide to all customers. Kind regards, Bumford's team.
Great work
Confidence from first meeting Alex who assessed the work needed to be done, new boiler,oil tank, radiators , asbestos removal and removal of old. Job carried out with friendly, professional,highly respectful gentlemen. Delighted with result would recommend to anyone
Customer in South Yorkshire Posted on 03/11/2021 (Reviewer did not use service)
The trader replied (on 16/02/2022)
Hello! Thank you for taking the time to write this amazing review! We appreciate the great review and it's great to hear that you would recommend our team! Kind regards, Bumford's team.
Straightforward and pleasant service
Customer Service
Quality
Value
We hired Bumfords to service our boiler and cylinder. Lee was very polite, friendly and knowledgeable and carried out the job well, letting us know what work had been conducted. A very professional job all round and would recommend to anyone else looking for boiler servicing in South Yorkshire.
Customer in South Yorkshire Posted on 22/10/2021 , work completed 18/10/2021
Excellent work throughout
Customer Service
Quality
Value
What I thought would be a mammoth task was completed within 3 days. The team from Bumford Heating Limited were outstanding, they installed a completely new solid fuel central heating system and got it up and running in the time stated above.
Steve in South Yorkshire Posted on 07/10/2021 , work completed 06/10/2021
Helpful, prompt and efficient
Customer Service
Quality
Value
I've used Bumford's for a number of years now and have always been very satisfied with their work. They deal with urgent issues as quickly as they can and the engineers are always knowledgeable and helpful. My boiler broke down on Saturday 2 October and I emailed them about this at 6pm that day because, from past experience, I knew the issue would be dealt with as soon as possible on Monday. Bumford's dropped off electric fan heaters to me on Monday in case there was a delay getting an engineer out to me, but in the event the boiler (which needed a new pump) was up and working again by 3pm on Tuesday 5 October. A great service!
Customer in South Yorkshire Posted on 06/10/2021 , work completed 05/10/2021
Exemplary Service!
Customer Service
Quality
Value
An excellent company!! I cannot recommend highly enough. Bumfords have provided exemplary service for my 95 year old mother’s central heating system over many years. Everyone we have ever dealt with has been friendly, polite and professional. Recently though they have impressed as a business that really cares about its customers. The ancient back boiler of Mum’s system started cutting out making it impossible to use the central heating system. We received a very prompt Covid compliant visit from Alex who advised us on the installation of a new boiler and provided a very reasonable quote. However, we did not think my mother would cope with the upheaval it would require. Bumfords understood our position and instead of shrugging their shoulders, like many companies would have done, they showed great empathy. They sent another engineer for one last go at trying to solve the problem. Bob was amazing, methodical, analytical, and patient and after testing everything and eventually spending over half an hour lying on the floor staring at the boiler flame he cracked it. A couple of days later he returned and fitted a new part and all is well! This company is definitely one in which you can have great confidence and one you can trust completely.
Customer in Buckinghamshire Posted on 17/05/2021 , work completed 06/05/2021
Commendable service
Customer Service
Quality
Value
Our relative in her 80's coping with dementia required a replacement boiler. She lives 170 miles away and we had to organise it over the phone. Everyone we spoke to at Bumfords proved to be knowledgeable, considerate and polite. The sale representative deserves special thanks for his understanding of the situation and for ensuring a smooth installation that ran to schedule. We felt in good hands and offer them our sincerest gratitude. I would highly recommend Bumfords.
Customer in Sheffield Posted on 30/03/2021 , work completed 29/03/2021
At last a real handyman!
Customer Service
Quality
Value
Since moving to Yorkshire I've found it difficult to find a proper handyman. Bumfords have proved to be the real thing. In one visit Craig mended a leaking tap, put a new rubber seal on a leaking gutter joint, installed a new locking handle on the bathroom door, and then when the toilet started to overflow unexpectedly while he was here, he also sorted out the ball-valve. He also took the trouble to point out problems he'd noticed with the roof while he was up the ladder, and to recommend a roofer. I was only charged £80 for the whole lot! I am delighted with the service.
Ruth in South Yorkshire Posted on 26/03/2021 , work completed 18/03/2021
Highly recommended
Customer Service
Quality
Value
I contacted Bumfords to sort a problem with my underfloor heating. I was given an appointment day within a week and I got a reminder a day before the appointment. The Plumber, Phil, was prompt, polite, very professional and knowledgeable. He was able to sort out a persistent problem with the system that I had previously been told could not be corrected without an expensive upgrade. He cleaned up after himself and gave recommendations about how I can optimize the currently installed system. Overall extremely satisfied with the service and will use them again
Akinola in Doncaster Posted on 11/03/2021 , work completed 10/03/2021
Excellent service at a very good price.
Customer Service
Quality
Value
Bumfords replaced our boiler in December 2020, just after the second lockdown. The staff who visited observed every safety precaution. It was an unplanned, emergency situation, in the middle of very cold weather and yet they responded to my initial request for a quote immediately. It is a system with a large hot water tank, so more complex than the average combi boiler, but during the whole process we had complete faith that they knew exactly what they were doing. The job was completed on time and to budget. The engineer was a pleasure to have in the house - tidy, helpful, friendly but hard working. The outcome was possibly one of the best jobs we have ever had done, and we have been restoring houses for over 40 years, so we have plenty of experience! The engineer spent a very long time balancing the system and the result is the house has never been warmer or easier to control using the Hive control system. It is excellent, even in a big old house. We will be using Bumfords for all our plumbing jobs in the future. They also fitted some kitchen taps for us at the same time as the boiler. Last week we had a leak from one of the pipes under the sink and they were there that afternoon to fix it. Absolutely excellent service.
Customer in South Yorkshire Posted on 02/03/2021 , work completed 11/12/2020
Excellent, professional and friendly service.
Customer Service
Quality
Value
From our first call to the office at Bumford's to the end of our new boiler installation the service we received was excellent. Alex came out the same day to look at the old boiler and we agreed that a new boiler was the way to go. Within the day Alex had sent me an email with the quote for the work required doing and quickly came back with another quote as we decided to have anew radiator fitted also. Phil the engineer came promptly on the agreed date and followed all covid proceedures and protocols. Phil was very professional covering as much as possible with dust sheets and he kept me informed at all stages of the installation .The boiler was fully tested and Phil gave us a very thorough hand over of the boiler showing us all functions. Nothing is too much trouble for this company, it's a company you can trust and rely on .
Customer in South Yorkshire Posted on 05/02/2021 , work completed 07/01/2021
Boiler Installation + Zone valve replacement
Customer Service
Quality
Value
A very professional company. The new boiler was an upgrade from the existing and had to be located in a different area. From the initial survey by Robin who went into detail of the installation, type and size of boiler required and gave an explanation of where all new piping would be located. Robin & Phil (Installation engineer) also came to our home prior to the installation to go through all details and answer any questions. Phil Romans the engineer who carried out the work was exceptional.
Customer in South Yorkshire Posted on 01/02/2021 , work completed 12/01/2021
New central heating boiler
Customer Service
Quality
Value
Bumfords came the same day that I rang them to look at my leak and resolved the situation immediately. Although they were really busy a new boiler was fitted 4 days later. No mess whatsoever. Covers on floors. Covers on their shoes. Matt just got on with his job and it was a pleasure for him to be in our home. All finished in 1 day. These are very organised people. They will be doing my next project.
Customer in South Yorkshire Posted on 07/12/2020 , work completed 26/10/2020
Bolier replacement
Customer Service
Quality
Value
A very good and comprehensive job from Bumfords which has made a significant improvement to the way we are able to heat our home. From initial discussion through to execution, the service was professional and inspired confidence that we were using a good company that can be trusted.
Customer in South Yorkshire Posted on 24/11/2020 , work completed 11/11/2020
Absolutely Brilliant
Customer Service
Quality
Value
From start to finish the whole team have been so professional, accommodating and supportive. The initial survey with Robin put my mind at ease at what we wanted to achieve, no pressure sales, just good honest advice, constant communication helped me design the solution I wanted. The team supplied and fitted a brand new Worcester Bosch High flow boiler plus Nest Thermostat, including removing the hot water tank and header tanks of the old system to make way for the new bathroom. They installed new designer radiators throughout the house. The removal and replacement was completed in a day to a very high standard and I couldn’t be happier with the results. The fitting of the radiators required more work than expected to include supports in the walls due to the weight of them but this didn’t phase any of the team, they simply got on and sorted the job, they were very patient and professional and the standard of work can be seen through the whole project. Thanks, everyone for your support, I can’t recommend you guys enough
Customer in South Yorkshire Posted on 05/11/2020 , work completed 04/11/2020
Excellent family business, friendly, reliable and efficient
Customer Service
Quality
Value
Just fitted a new wet underfloor heating system as part of our new kitchen refurb. This required a lot of coordination between plumbers, kitchen fitters and flooring installers which went remarkably well. Part way through the kitchen project we noticed a leak on the old boiler and despite the various constraints of COVID they managed to source and fit a new boiler quickly and efficiently. Alex is always so helpful and ensures everything is done in a timely and professional way.
Chris, customer from Sheffield Posted on 05/11/2020 , work completed 03/11/2020
Absolutely delighted
Customer Service
Quality
Value
Its great when you can use a local company. Its even better when they turn out to be as good as Bumford Heating. All the staff I spoke to or met, are without exception, friendly, professional and highly competent. The quality of the workmanship was spot on - and attention to detail exceeding my expectations. The prices are realistic and fair. During the strange Covid aware circumstance we're in - they were very mindful of wearing ppe and social distancing. Would I recommend them? I already have to two friends.
Customer in South Yorkshire Posted on 07/10/2020 , work completed 24/09/2020
Fantastic Job
Customer Service
Quality
Value
From start to finish, an excellent job, wouldn't hesitate in recommending them.
Anne, South Yorkshire Posted on 24/09/2020 , work completed 08/09/2020
The full works
Customer Service
Quality
Value
Bumfords were recommended by a friend. Alex couldn't have been more helpful, it was big job with an urgent timeline, including a new heating system, boiler, radiators, bathroom and cloakroom. The end result and attention to detail and quality of work is outstanding. This is a professional, quality business, with Alex going out of his way to answer questions and to make sensible suggestions. We were given a schedule and budget, which was kept to by the Bumfords team, so no hidden surprises. It was the little things that really stood out for us, we urgently needed an outside tap, Alex arranged for someone to come out that day to put one in, to loaning an industrial hoover to clear up mess, not actually left by Bumfords. They also helped us find other local trade to help with plastering and painting. This is a quality team, you will struggle to find a better, more reliable service in the Barnlsey area. We would use them again and strongly recommend.
Customer in South Yorkshire Posted on 25/07/2020 , work completed 07/07/2020
Disappointed
Customer Service
Quality
Value
I contacted Bumfords, having previously used them, to check out my elderly mothers boiler that kept cutting out. They sent an engineer out the same day. He checked the system, which was now working, and found a kink in the outlet from the condensate pump and showed me the manual override that cleared the full tank and cured, so he thought, the stoppage. The next day it was off again. I went and checked the condensate pump and found the manual override was now not working at all. I got the system working again. This went on for the next day or two and so I rang back to Bumfords and they sent out a different engineer. He didn't really inspect anything, just said that the condensate pump was the issue and did he want me to order a replacement? I declined as I recognised that the pump was not the only issue as it was now 'out of the system', having been replaced with a bowl to collect the water, but I said I would give it over the weekend. Over the weekend it went off every night. I called Bumfords on the Monday (6/1/20)and spoke to a member of staff who said that the issue was only the pump and he would get back to me with a price. I am still waiting for him to get back. I checked the internet for a different gas service engineer who came the same day and straight away after listening to my description of what had happened he identified the spark unit as being faulty. Replaced it, a really simple job. Has worked perfectly since. I won't be using this trader again.
Customer in South Yorkshire Posted on 10/01/2020 , work completed 30/12/2019
High work standards
Customer Service
Quality
Value
From first contact Bumfords produced a detailed work plan and costing to replace some radiators, new pump etc. Craig completed the job with respect for my home and was courteous at all times. All the work was finished to a high standard. It was a pleasure doing business with a friendly bunch of people from office staff through to fitters. Thank you.
Customer in South Yorkshire Posted on 29/11/2019 , work completed 20/11/2019
Replacement boiler
Customer Service
Quality
Value
Booked Bumfords after meeting Robin and getting a quote, after another supplier failed to give me any confidence. The work was done on the days agreed, to the agreed price and by a very efficient, friendly and obliging fitter. The location of the boiler could not be described as 'easy access' and some work around's were needed to get the new installation done properly, but these were all sorted without any hassles or grumbles and within the costs quoted. I did keep the teapot brewed, but that's an easy part of the deal! Well done and thanks to Robin and Matt and the Bumfords' team.
Customer in South Yorkshire Posted on 18/11/2019 , work completed 05/11/2019
Reliable & efficient
Customer Service
Quality
Value
Satisfaction and efficient fitting of new solid fuel boiler. On schedule and budget, having previously fitted the last boiler.
Keith, South Yorkshire Posted on 25/09/2019 , work completed 25/09/2019
Very professional advice
Alex Gregory of Bumfords came out to advise us on improving our complicated heating and hot water system in a big old house. He was very professional, quick to size up the very complex systems, and patient and clear in giving us suggestions about the possible ways forward. He was very honest and told us we didn't need Bumfords at the moment but we needed to consider our options. We were impressed and very grateful for his time.
Jeanne Goulding Posted on 18/09/2019 (Reviewer did not use service)
Excellent service
Customer Service
Quality
Value
We had a handrail replaced on our staircase after having the artex wall covering tested for the possible presence of asbestos. At all times they were professional and explained to us at every stage what was happening. The work was done to a good standard and the area was left clean and tidy afterwards. We wound certainly use them again in the future.
Jackie, Mapplewell Posted on 29/08/2019 , work completed 15/08/2019
Conversion from oil to gas made easy
Customer Service
Quality
Value
Bumfords have just replaced our old oil boiler with a gas combi boiler and everything went perfectly. Alex guided us through arranging for a gas supply and meter, and then the boiler was replaced, the hot water cylinder and tanks in the loft removed, and they arranged for our oil tank to be drained and safely removed by a specialist firm. The engineers, Matt and Keith, were excellent, completing the installation more quickly and with far less disruption than we expected. There was no mess at all. We wish we had this done years ago ! Everything was done on time and for the agreed quote.
Customer in South Yorkshire Posted on 03/08/2019 , work completed 02/08/2019
Reliable, prompt, professional, friendly.
Customer Service
Quality
Value
New boiler fitted by Bumfords. Detailed work plan and costing given to us prior to work being carried out. Work done promptly and as agreed. All Bumfords staff were friendly, professional, reliable and helpful. Made sure we knew we can contact them if we have any questions at all. Bumfords are very efficient and give excellent service to customers.
Judith, South Yorkshire Posted on 19/07/2019 , work completed 19/07/2019
After care and service
Customer Service
Quality
Value
Bumfords put in my boiler,4 years ago,and serviced it every year since. As always,they were efficient,on time,courteous and a pleasure to deal with. Thank you to Bumfords, real tradesmen.
Adele, South Yorkshire Posted on 01/07/2019 , work completed 25/06/2019
The trader replied (on 03/07/2019)
Hello Adele, thank you for taking the time to review us. We really appreciate your kind comments. We look forward to serving you in the future. Kind regards, Neil Bumford (MD)
So helpful
I rang Bumfords asking for help with an existing underfloor heating thermostat. Having been let down by the electrician who replaced the thermostat (he said he did not know how to set it up) I contacted Bumfords and spoke to Alex. On his advice I sent photos of the relevant parts and Alex contacted the manufacturer on my behalf. The result was a phone call from the manufacturer to talk me through the set up ... no problems! Very grateful to Bumfords who definitely put the needs of this customer first.
Customer in Derbyshire Posted on 27/06/2019 (Reviewer did not use service)
The trader replied (on 03/07/2019)
Hello, thank you for your kind comments. Our ethos is the customer first, we do not sell products or services that the customer does not need or want and this is reflected in your review. Thank you and we hope to be of service to you in the future. Kind regards, Neil Bumford (MD)
Excellent Service as usual
Customer Service
Quality
Value
We purchased a new boiler from Bumford's 15 years ago, since when it has been serviced annually under contract. This year again Andy attended and completed the work quickly and efficiently. When arranging the service I also appreciated by Alex's impartial advice about flushing the system, ie without trying simply to sell me additional work.
Customer in West Yorkshire Posted on 24/06/2019 , work completed 14/06/2019
First class
Customer Service
Quality
Value
Alex, Phil, Keith and the lads who came were absolutely brilliant! Very efficient, knowledgable, very pleasant and friendly. All that we have received from Bumfords has been more than first class! Wonderful, thank you.
Peter, South Yorkshire Posted on 14/06/2019 , work completed 14/06/2019
Professional and highly recommended
Customer Service
Quality
Value
Very pleased with the work and central heating system installed. Engineer (Matt and Keith) were very polite and very efficient. Would certainly recommended to friends and family, thanks.
Which? Trusted Traders Consumer Posted on 16/05/2019 , work completed 16/05/2019
My review
Customer Service
Quality
Value
Very satisfied.
Peter, South Yorkshire Posted on 13/05/2019 , work completed 13/05/2019
New radiators
Customer Service
Quality
Value
We are delighted with our set of beautiful new radiators. Many thanks to Alex (organising), and Matt and Craig (fitting) for their friendly, polite, considerate expertise. Everything was explained well. Punctual on the day. Clean and tidy and expert work. Many thanks,
Peter in Rotherham Posted on 10/03/2019 , work completed 08/03/2019
Highly recommended
Customer Service
Quality
Value
Excellent work from start to finish from Alex and the Team. The Team were punctual, tidy considerate and polite. Diagnosed the problem with our heating and now got a warm house. Thank you
Customer in South Yorkshire Posted on 03/03/2019 , work completed 31/01/2019
Power flush
Customer Service
Quality
Value
Thank you for you first class service, your engineer did a brilliant job and was so helpful and worked diligently throughout the day. A first class job, no mess for my 88 year old Mum to clean up and would recommend your company to anyone needing any similar service. Kind regards Rik Brown
Customer in South Yorkshire Posted on 26/02/2019 , work completed 18/02/2019
Poweflush
Customer Service
Quality
Value
Rang them after seeing the reviews and was not disappointed one bit. From start to finish a very professional outfit. Job was done with no mess or drama’s and the difference in the central heating system is amazing. Would not hesitate to recommend Bumfords.
Customer in South Yorkshire Posted on 16/02/2019 , work completed 15/02/2019
Brilliant job
Customer Service
Quality
Value
Polite, very helpful. He didn't leave any mess, cleaned up after himself. Did a brilliant job. Also explained everything he was doing.
Anthony, South Yorkshire Posted on 14/02/2019 , work completed 14/02/2019
Great job
Customer Service
Quality
Value
Work carried out efficiently & quickly.
Anthony, South Yorkshire Posted on 14/02/2019 , work completed 14/02/2019
Nest installation
Customer Service
Quality
Value
I had my nest installed by Phil from Bumfords, after a couple of electrians failed to get it working, Phil was friendly and polite explaining everything to me. He got the nest up and running and in no time set it all up. I would highly recommend Bumfords heating engineers they were punctual and very efficient.
Customer in South Yorkshire Posted on 12/02/2019 , work completed 08/02/2019
Bumford Heating Engineers
Customer Service
Quality
Value
Having embarked on a substantial renovation project at my home I was confident that I could supplort the key trades in the project. The project included a large front extension (4mx12m) and side extension (5mx4m) and Bumfords supported this project by installing underfloor heating to ground floor, heating to first and second floor and all plumbing to 2 additional bathrooms. The heating plans were organised and sent to me to review in advance and I spoke to a rep from Bumfords to gain more understanding of how they would install the UFH and plumbing. Their staff are professional and polite. The installers fro Bumfords were excellent, often having to work around other trades. They not only did their own work well, but gave me advice on some DIY work i was undertaking and also assisted other tradespeople who were workking on the property when they needed some help. The standard of the work is excellent and I would strongly recommend them.
Customer in West Yorkshire Posted on 10/02/2019 , work completed 31/01/2018
Great expertise
Customer Service
Quality
Value
The work involved adding radiators to an existing system. How to integrate old and new demanded great expertise . The work was skillfully carried out and tidying up and carpets relaid perfectly afterwards-- all within the scheduled two days. The charge was very reasonable . As a bonus a problem with my shower was solved - I only paid for parts. This was first class service.
Customer in West Yorkshire Posted on 24/01/2019 , work completed 15/01/2019
Great service and Quality
Customer Service
Quality
Value
Had a condenser boiler replaced with a combi boiler and the old tank removed. Great service, hard working fitters and very little mess considering the work that was carried out. Would definitely recommend this company in the future.
Customer in South Yorkshire Posted on 17/12/2018 , work completed 11/12/2018
Excellent job & service
Customer Service
Quality
Value
They gave us a professional and excellent service and would highly recommend them.
Terence, South Yorkshire Posted on 26/11/2018 , work completed 26/11/2018
Quality work and reliable
Customer Service
Quality
Value
Would recommend this company to anyone. If you need a plumbers book bumfords the engineer that came to our house was very helpful worked clean and very polite
Jordan Posted on 25/10/2018 , work completed 25/10/2018
Competent + hardworking
Customer Service
Quality
Value
Good timekeeping. Not fazed by some difficulties with the job in hand - changing a gas boiler. Gave good advice and took time to explain things when job finished.
Graham, West Yorkshire Posted on 09/10/2018 , work completed 09/10/2018
Very satisfied
Customer Service
Quality
Value
The work was carried out by polite, efficient workmen. They arrived on time and worked non stop. We were impressed with their knowledge and expertise. We are very satisfied with the work that was carried out, leaving things clean and in good order.
Ronald, South Yorkshire Posted on 17/09/2018 , work completed 17/09/2018
Great Company to deal with - Excellent service
Customer Service
Quality
Value
Central heating Boiler changed, at a great price, with good advice given. No pressure to complete the order. Installation was carried out in a clean, efficient manner. No mess and nothing too much trouble. I would highly recommend them.
Phil Harrison Posted on 29/07/2018 , work completed 29/07/2018
Excellent service - highly recommended
Customer Service
Quality
Value
Had some changes made to my central heating system and a Nest Thermostat fitted. All very straightforward despite other companies saying it couldn’t be done with to replace my Honeywell Smartfit system without “a lot of work.” Totally happy with the work Totally happy with the cost Highly recommended
Which? Trusted Traders Consumer Posted on 06/07/2018 , work completed 06/07/2018
Hardworking, clean, efficient.
Customer Service
Quality
Value
From the office staff to the workers, everything was done professionally, politely, on time and to budget. We will definitely recommend this company to anyone.
Barry, South Yorkshire Posted on 14/06/2018 , work completed 14/06/2018
Skilled work, efficiently done and on time
Customer Service
Quality
Value
Preparations for the plumbing and gas fitting when swapping an old solid fuel AGA for a new gas version. Firstly communications with the office staff were easy and efficient and friendly. The two men carrying out the work were skilled, worked well together and finished the tasks on time and on budget. They were also tidy and left things exactly as the AGA remover and fitters of the new AGA required. I'd be happy to use Bumfords again should a need arise.
Colin Wilson Posted on 11/06/2018 , work completed 11/06/2018
Job well done
Customer Service
Quality
Value
We had quite a lot of work done, an old range removed and replaced with an external oil boiler, new radiators and some new piping installed. The initial survey was informative and helpful, with all the options explained, with a final recommendation to have an external combi boiler. Work stated and finished on schedule. The team were pleasant and very efficient and cleaned up afterwards. We are very pleased with the results and would be happy to use them again, and recommend them.
Nigel G Posted on 06/06/2018 , work completed 06/06/2018
daylight robbery
Customer Service
Quality
Value
Contacted bumfords regarding a faulty shower. Came out,could not diagnose the problem and did not fix it. Engineer then left after 15 minutes without leaving a quote for a new shower or a quote to fix it. They did kindly send me a bill a few weeks later for £54 call out charge having done nothing. A charge they conveniently forgot to mention when i contacted them. ABSOLUTE DAYLIGHT ROBBERY. Will not be using them again.
BoltonUponDearne south yorkshire Posted on 25/05/2018 , work completed 25/05/2018
Efficient and clean.
Customer Service
Quality
Value
Well mannered and hard working lads. No faults and very tidy. Kept to schedule each day.
Barry, South Yorkshire Posted on 23/04/2018 , work completed 23/04/2018
Excellent service in every way
Customer Service
Quality
Value
Very prompt attention to my heating problem. Parts at fault replaced quickly with top quality replacements. Everything explained well. Top quality professional and friendly service. Many thanks to Alex, Andrew and Matthew.
Peter Armitage Posted on 04/04/2018 , work completed 04/04/2018
Excellent work and a thoroughly professional team.
Customer Service
Quality
Value
Bumfords carried out a full system overhaul for us involving replacing and relocating an oil fired boiler to an external location and replacing the old pressurised hot water tank. As part of the installation they re-worked all the old piping to ensure everything was done to the best possible standard. To add to the complications the work was scheduled during what turned out to be the coldest and snowiest time for a few years - this didn't phase them at all and no corners were cut despite this. A truly great team who take pride in their work.
Steve B Posted on 14/03/2018 , work completed 14/03/2018
Bumfords 'does exactly what it says on the tin'
Customer Service
Quality
Value
The Combi Boiler fitters were excellent, affable, efficient, timeous and hoovered up after the job had been executed. We had a couple of snags after the job was completed but Bumfords resolved these little issues very quickly. We have no hesitation in recommending Bumfords to other potential customers. Gerry Heneghan South Yorkshire
Which? Trusted Traders Consumer Posted on 08/03/2018 , work completed 08/03/2018
5 star company
Customer Service
Quality
Value
From getting the quote for 2 bathrooms and boiler move it has been a stress free experience. The workmen are extremely professorial and very tidy. I am over the moon with the finished job.
Jane Sheard Posted on 03/03/2018 , work completed 03/03/2018
Excellant Job Done. Thank You
Customer Service
Quality
Value
Thank you Bumfords for an excellent job fitting my new boiler. Team was punctual, hardworking, polite, respectful and friendly and remained so even when they hit a major problem caused by a previous tradesman.
Bluejennywren Posted on 26/02/2018 , work completed 26/02/2018
Brilliant job
Customer Service
Quality
Value
Good workmen, had this firm for years, highly recommended.
Grace Carole, South Yorkshire Posted on 31/01/2018 , work completed 31/01/2018
Superb quality Boiler installation
Customer Service
Quality
Value
Just had a new boiler and 'Nest' fitted by Bumfords, the service I received from start to finish was really excellent and fast. Matt and his assistant were both friendly polite and efficient, the boiler was installed and fully commissioned in a day and a half and when completed was left very clean and tidy. The price we were quoted was very fair and competitive, and in my opinion you would struggle to find a more professional and competent company! John 26/01/2018
john brearley Posted on 27/01/2018 , work completed 27/01/2018
Very professional
Customer Service
Quality
Value
Bumfords recently fitted a Worcester Boiler. They were professional, came on time, did the work in the quoted time. They did recommend the boiler and we are very happy with it. It works much more effectively than our old Boiler.
buster Posted on 24/01/2018 , work completed 24/01/2018
Really good work
Customer Service
Quality
Value
Plumber attended with French apprentice, work carried out on a methodical professional manner, both employee very polite and pleasant.
David, South Yorkshire Posted on 17/01/2018 , work completed 17/01/2018
Prompt and efficient Nest installation
Customer Service
Quality
Value
Richard from Bumfords installed our Nest thermostat promptly and works perfectly with our existing heating system. He showed us how to work the thermostat and delivered a high standard of workmanship.
wallacestableswch Posted on 08/12/2017 , work completed 08/12/2017
Excellent
Customer Service
Quality
Value
Very professional. Very clear information, itemised, detailed quote, seemed very knowledgeable and skilled, pleasant, tidy and efficient. Very helpful with extra job added at last minute. Would definitely recommend.
Steve, South Yorkshire Posted on 30/11/2017 , work completed 30/11/2017
Second to none,,
Customer Service
Quality
Value
Had a great new boiler of my choice fitted promptly and professionally,on time and on budget ! Excellent service,I would and will be recommending Bumford heating,I will be using Bumford in the future and will keep you posted,1st class service all round!. Darran, Rotherham Nov 2017.
Darran, Rotherham., . Posted on 24/11/2017 , work completed 24/11/2017
Why go anywhere else!
Customer Service
Quality
Value
Bumfords carried out a full boiler replacement. As a family we have been using Bumfords for over 20 yrs and why would you go anywhere else. Team seem to pride themselves of offering the right solution, great service at the right price.
Which? Trusted Traders Consumer Posted on 28/10/2017 , work completed 28/10/2017
Beyond Excellent!
Customer Service
Quality
Value
Bumfords have just finished a large project that involved the installation of a multi-fuelled fire that linked up with the oil central heating system. This was a bespoke design that really showed the extensive skills of the whole team. The project from start to finish was professional, friendly, encouraging, very tidy and done with out any fuss at all. They took extra care and time to get the system exactly how we wanted, explained everything and would come back within the same day if I was concerned or wanted to talk about anything. The are an holistic team that did a fantastic job that you would not be able to find anywhere else.
Adjunct Posted on 14/09/2017 , work completed 14/09/2017
Very professional brilliant job
Customer Service
Quality
Value
I did find Bumfords very good on the telephone about my problem and get someone to ring me back about it which they did. Then they came out to fix it 36 hours later. A very nice and very helpful engineer who could not do enough to be helpful the part had to be ordered that is why it took 36 hours.
Margaret Elaine, South Yorkshire Posted on 14/09/2017 , work completed 14/09/2017
New Heating System
Customer Service
Quality
Value
Great job, well done, good price.
Roger, South Yorkshire Posted on 30/08/2017 , work completed 30/08/2017
First class
Customer Service
Quality
Value
Excellent job done by a very pleasant workman. Thank you.
Audrey, South Yorkshire Posted on 19/06/2017 , work completed 19/06/2017
Brilliant service
Customer Service
Quality
Value
Bumfords have just finished a total overhaul of our heating system and did a fantastic job. The team and the service has been exceptional, right from the planning stages through to the finish. Each of the guys have been brilliant, particularly Phil and Keith but also Graham who stayed late a couple of nights to get stuff done. We would also like to thank Alex Gregory for overseeing the job from start to finish and really listening to what we wanted and needed. The whole team were thorough, methodical and very accommodating considering they had me, the children and the crazy dog to contend with through most of it! They were also been extremely tidy, making sure everything was tidied away at that end of each day and leaving the house in a really good state when they finished. A big thank you to all of them. I would highly recommend them.
Mellis Posted on 17/06/2017 , work completed 17/06/2017
Excellent Service
Customer Service
Quality
Value
This is the second time I have used Bumfords and would highly recommend them-and have done to friends. Alex, the co-ordinator, came when requested and talked through all the options for a replacement boiler without being "pushy". Matt, the plumber, arrived on time and was very methodical, clean and tidy with each stage of the fitting of the new boiler. The paperwork (quote and invoice) was clear & concise. An excellent company to work with!
Richard, South Yorkshire Posted on 16/06/2017 , work completed 16/06/2017
Wouldn't use anyone else!
Customer Service
Quality
Value
A great company to have around. Family firm, first name terms. This is how service should be- excellent and local
Jayteacat Posted on 07/04/2017 , work completed 07/04/2017
Excellent service - again
Customer Service
Quality
Value
We have used this trader for several years and have always received first-class service. The operative was punctual, efficient and quick. He took care to ensure no dirt resulted from the work - servicing a boiler & gas fire. He explained exactly what he was doing and why. Yet again, an excellent service at a reasonable price. Have no hesitation in recommending Bumfords.
Alan, South Yorkshire Posted on 29/03/2017 , work completed 29/03/2017
Superb!
Customer Service
Quality
Value
We first got to know Bumfords when we needed to have our previous boiler serviced after being let down by a different company. We were so impressed by their customer service and knowledge that we continued to have the annual service with them. At the end of last year our very old boiler began to let us down so Alex came to see us to discuss all the options available to us regarding a new system. He listened to what we needed from our system, including a request for a new shower. He fully explained what type of system and shower would be suitable for us, including researching the boiler which would be compatible with our TADO system. This was followed up by a detailed quote. We have just had the central heating system and shower changed and we are extremely delighted with the completed work. The engineers were on time, hard working, everything kept clean and tidy and we were kept informed of every aspect of the work being completed. This is a firm which can be relied upon to give an excellent, cost effective service and we would highly recommend for their customer service and for listening to their customers. It is truly an excellent firm putting the customer first and we would have no hesitation in using Bumfords again for all our plumbing and heating. Thank you for a job well done!
Jones1 Posted on 22/03/2017 , work completed 22/03/2017
Excellent customer service
Customer Service
Quality
Value
Put simply, I use Bumfords for everything to do with gas or water. Why you may ask, well I measured good practice on quality, service and cost. Quality: 1. They have fitted boilers for me and my in-laws. Quality is exceptional, but more importantly they look to provide the best solution for the customer 2. It's a small thing, but they wear shoe covers, and always tidy up after themselves 3. They provide annual servicing for my tenant property. I know the job will be done on time in full. No hassle. Service 1.In the last two years, I have had cause to ask them to help me with emergency leaks at very short notice, and they have delivered everytime. (Guys thanks again) 2. No job is too big or too small. They keep their promises. Cost 1. Competitive. Remember you'll always remember the quality & service long after cost...See my previous note on shoe covers. 2. They quote in advance, and send an invoice after the service has been delivered. They don't demand money immediately from the customer. I wish them all the best. Ray
Raymond Posted on 01/03/2017 , work completed 01/03/2017
Fantastic customer service
Customer Service
Quality
Value
I had the whole of my ground floor fitted with Polypipe underfloor heating in November 2016. From review of needs to quote to booking in and doing their fitting, Bumfords did a fabulous job! They kept me updated all along the way-including daily text messages to say when their plumbers were on their way to my home and also accommodating a change in their schedule of work after our builders let us down and we were forced to delay them. All plumbers were polite, courteous, tidy, didn't take the mickey by not taking long lunches or breaks (unlike my builders!) and stayed until the job was done instead of downing tools at 3:30 each day!! They let me know the planned work each day and stuck to it. Couldn't ask for more!! They restored my lost faith in tradesmen! Couldn't recommend them enough.
Clfellows Posted on 20/02/2017 , work completed 20/02/2017
Great work, great customer service
Customer Service
Quality
Value
Boiler change arranged by me for my elderly parents who live 50 miles away. Bumfords were very helpful and understanding they kept me fully informed and provided a very competitive quote. They were sympathetic to the age and vulnerability of my parents. The work was of a high standard and they cleaned up after. They took time to explain how the programmer worked.
hilstep1 Posted on 24/11/2016 , work completed 24/11/2016
Brilliant job
Customer Service
Quality
Value
Matthew was polite, efficient & a pleasure to have working in our home. (Never had a workman take such a short lunch break). I hope Bumfords look after him!!
Helen, South Yorkshire Posted on 21/11/2016 , work completed 21/11/2016
Excellent work
Customer Service
Quality
Value
Very satisfied with all aspects of the job. Quick, efficient, courteous and good value. Happy to recommend.
Arthur, South Yorkshire Posted on 01/11/2016 , work completed 01/11/2016
Job well done
Customer Service
Quality
Value
3 radiators replaced the work was done quickly and efficiently. Bumfords installed our central heating many years ago and have supplied excellent back-up ever since.
Anne, South Yorkshire Posted on 25/10/2016 , work completed 25/10/2016
Very impressed
Customer Service
Quality
Value
I was very impressed, will use you again. Very clean, will recommend you to friends.
John William, South Yorkshire Posted on 19/10/2016 , work completed 19/10/2016
Excellent company
Customer Service
Quality
Value
Very professional. A pleasure to deal with from the reception to the owners of the company.
Gary, South Yorkshire Posted on 18/10/2016 , work completed 18/10/2016
Good job well done.
Customer Service
Quality
Value
After visits by both Richard (Bumfords) and an engineer, work commenced by 2 engineers. The replacement hot water cylinder was fixed in one day. Overall experience good. "Very efficient work with minimal disruption. On time arrival. was very pleasing!!"
Ray, West Yorkshire Posted on 17/10/2016 , work completed 17/10/2016
Prompt and professional
Customer Service
Quality
Value
The gas engineer came on time to fit the new Worc Boiler in a day. He cleaned it after he had done and went through the boiler operating instructions with us. Would highly recommend Bumfords to our friends.
Ronald, South Yorkshire Posted on 13/10/2016 , work completed 13/10/2016
Excellent service
Customer Service
Quality
Value
From start to finish, the service we received from all concerned at Bumfords heating was efficient and extremely professional. Would highly recommend.
Alan, South Yorkshire Posted on 13/10/2016 , work completed 13/10/2016
My Review
Customer Service
Quality
Value
Trusted trader-say no more!
Bill, South Yorkshire Posted on 12/10/2016 , work completed 12/10/2016
good top quality local firm
Customer Service
Quality
Value
Top quality work and they do exactly what you asked for, will not try to sell you a system you do not want. They give you a quote and stick to it.
wotoh1938 Posted on 11/10/2016 , work completed 11/10/2016
Good job
Customer Service
Quality
Value
Good job carried out & well satisfied.
Which? Trusted Traders Consumer Posted on 05/10/2016 , work completed 05/10/2016
Always Excellent
Customer Service
Quality
Value
I have used Bumfords for over 30 years and their work is always excellent. I am also aware that they were the only company that did a good safe job when tested by "Which", they did their best to get my work done whilst I had a week off work. Their staff are pleasant and polite, and always leave things safe, clean and tidy. They are very reliable.
Rachael, South Yorkshire Posted on 03/10/2016 , work completed 03/10/2016
My review
Customer Service
Quality
Value
Courteous and competent
Karen, South Yorkshire Posted on 03/10/2016 , work completed 03/10/2016
Prompt and professional
Customer Service
Quality
Value
We found the workmen courteous, clean and very professional. I have no hesitation in recommending them.
Which? Trusted Traders Consumer Posted on 03/10/2016 , work completed 03/10/2016
Brilliant job
Customer Service
Quality
Value
Clean tidy workers, very obliging.
Albert, South Yorkshire Posted on 22/09/2016 , work completed 22/09/2016
Brilliant job & prompt & professional
Customer Service
Quality
Value
Highly recommend them for a brilliant job. They were very professional and would certainly use them again. They gave an excellent service and nothing is too much trouble for them.
Edward, South Yorkshire Posted on 19/09/2016 , work completed 19/09/2016