Endorsed by Which?

Call Assist Ltd

5.0

5 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Call Assist is the largest, truly independent vehicle assistance provider in the UK. Established in 1998, we work with a nationwide network of over 3200 approved, trusted and local recovery technicians throughout the UK, as well as an additional network in Europe, providing assistance in over 40 countries.

Our flexibility and willingness to find solutions to meet our customers' needs has earned us an excellent reputation within insurance and motor related industries.

Our pay on use service means that if you do not have breakdown cover but find yourself in a situation where you require assistance, we are on hand to help get you back on the road.

The Call Assist Group provides breakdown recovery services for over 2 million breakdown customers. This includes the group’s trading brands, Start Rescue and GEM Motoring Assist, as well as many insurance brands, including well-known household names, either under their brand name or under the Call Assist Rescue brand.

What we do

  • Garage related services

  • Car Breakdown Repairs

    • Roadside Repairs
  • More Services

    • emergency recovery
    • vehicle recovery

Customer reviews

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5.0
5 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Endorsement Reference
Customer Service
Quality
Value
Was driving back from London and broke down on the motorway just past Reading. Was with wife, kids and dog and was late at night. The service I received from Call Assist was exceptional. I was constantly kept informed by the handler at Call Assist and the breakdown contractor got out to us quickly. Due to it being dark it and it being unsafe where we had broken down, it was quickly decided that we would be towed back home to Bristol. The contractor was very polite, professional and even tried to diagnose the issue at the safety of our house. I would certainly recommend Call Assist to friends and family based on my experience.
Which? Trusted Traders Consumer Posted on 22/12/2025 , work completed 19/04/2025
Endorsement Reference
Customer Service
Quality
Value
The firm answered the my phone call quickly and I had a mechanic arrive within 35 mins. He stayed for an hour and fixed the problem I had.
Which? Trusted Traders Consumer Posted on 22/12/2025 , work completed 05/01/2025
Endorsement Reference
Customer Service
Quality
Value
recovery. Have been helped a few times. they have always been fantastic. Communication is second to none
Which? Trusted Traders Consumer Posted on 22/12/2025 , work completed 02/07/2025
Endorsement Reference
Customer Service
Quality
Value
Different things done. Car recovery to a dealership, a flat battery and a flat tyre
Which? Trusted Traders Consumer Posted on 22/12/2025 , work completed 24/06/2025
Endorsement Reference
Customer Service
Quality
Value
Great work and kept me up to date all the way!!!
Which? Trusted Traders Consumer Posted on 22/12/2025 , work completed 15/05/2025