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5.0
10 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended
Recommended
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Very good company,
Customer Service
Quality
Value
An efficient and professional experience from first contact to completion. Competitive pricing for a boiler replacement with a neat and tidy installation and minimal disruption. Very good paperwork, communication and documentation. Well pleased.
Customer in Posted on 27/11/2024, work completed 27/11/2024
Recommended
Great job!
Customer Service
Quality
Value
I employed Callidus heating to install a new Vaillant boiler in my house. They were prompt, helpful and efficient. I couldn’t fault them from the initial discussion with the owner James, to the installation of the boiler by Keith and his apprentice, Lewis. Nothing was too much for them. They came exactly on the day I asked for, even though I didn’t give them much notice and Keith kept me informed on the progress of the job step by step. When I wasn’t happy with something he was quick to change it even if it wasn't a quick fix. Both Keith and Lewis were very friendly, informative and very helpful. I was very pleased as they were extremely tidy and cleared everything up after them and they managed to fit my boiler without damaging any of the tiles surrounding it. They both stayed until everything was finished and Keith even gave me his personal number to ring if I had any problem. They even dealt with the warranty for me. Later that evening James contacted me to see if I was happy with the work and was even going to come round to get feedback from me. I think Callidus is an excellent company and I highly recommend them.
Customer in KentPosted on 08/11/2024, work completed 07/11/2024
Recommended
New boiler
Customer Service
Quality
Value
I arranged a quote for a replacement boiler with Callidus heating solutions. James arrived on time and looked at the work to be done and gave me a quote there and then. James sent me a written quote within a couple of hours. As I had other tradespeople coming to give me quotes James was prepared to wait for my reply. Callidus heating was by far the most competitive. James arranged to do the work within a reasonable time. Keith and Lewis arrived on time and on date agreed. These guys were very respectful to both us and our property. Plastic sheeting was placed everywhere they were going. They worked tirelessly throughout the day and completed the job. All areas were left clean and tidy before they left. All paperwork was left with us and Keith explained the heating controls to us. Keith also said that they would register the installation for us to ensure we get the maximum guarantee. I received an email that evening with relevant info about the registration. I would not hesitate to recommend this company and its workers to others.
Customer in KentPosted on 29/10/2024, work completed 28/10/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
We had a new boiler fitted by Callidus Heating Solutions and were very impressed with the work carried out . James quickly provided us with advice and a very competitive quote and the work was carried out two weeks later when it was convenient for us . The fitters , Keith and Louis were very polite, friendly and hardworking and we really appreciated how good they were with our dogs . The work was carried out quickly and professionally and the areas that they were working in were left tidy and clean . We are extremely happy that we chose Callidus and would definitely recommend, in fact they are coming back soon to fit a new bathroom .
Which? Trusted Traders ConsumerPosted on 10/10/2024, work completed 24/07/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
Very professional.Explain to me in details, step by step how the work would be carried out. They pay attention to the privacy of the household, very polite. They finished the job leaving the house clean and tidy. I received calls to make sure that everything was working and if I was satisfied. I wouldn't hesitate to recommend them .
Which? Trusted Traders ConsumerPosted on 10/10/2024, work completed 05/09/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
Callidus have completely redone the plumbing and heating system at our house. New pipes everywhere, retrofitting underfloor heating, installing a new air source heat pump and new bathrooms and toilets. They are very thorough, reliable, and don't cut corners. Overall, we've had an excellent experience. They are also super nice and polite, and we're very pleased with the quality of the work.
Which? Trusted Traders ConsumerPosted on 10/10/2024, work completed 20/09/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
Our old boiler broke down and it was uneconomic to repair and as the weather was starting to turn cold getting a replacement heater was a matter of urgency. Within two hours of being contacted James of Callidus Heating arrived at our home to advise on a replacement. Fortunately, he had some flexibility with his work force and we agreed on a competitive price subject to next day fitting. At 8.00 am the following day his senior heating engineer plus an apprentice arrived and by the middle of the afternoon the new boiler had been fitted with the central heating up and running. The engineers were polite and efficient and removed the old boiler and pipes and left us with ten year guarantee. We can thoroughly recommend James Penfold and his work force at Callidus Heating without any reservations as a trust worthy and reliable company which is anxious to provide good customer service and satisfaction.
Which? Trusted Traders ConsumerPosted on 10/10/2024, work completed 17/09/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
Excellent service from start to finish. Quick to respond, book appointment and carry out the work. Happy with result.
Which? Trusted Traders ConsumerPosted on 10/10/2024, work completed 06/09/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
After having researched several other boiler companies I chose Callidus Heating Solutions after my meeting with James. The old boiler and water cylinder was removed from the cellar along with the water tanks from the loft. A new boiler was re located to the ground floor hall cupboard. A tremendous amount of work carried out with professional confidence by Keith and Lewis. This left me feeling totally reassured that I had made the right decision to go with Callidus Heating Solutions, who exceeded my expectations. I would not hesitate to recommend them.
Which? Trusted Traders ConsumerPosted on 10/10/2024, work completed 10/09/2024
Recommended
Endorsement Reference
Customer Service
Quality
Value
A new boiler fitted by James and his team, they were prompt from the word go, clean and efficient in all they did, and polite and friendly to boot,the work was completed In a day and a half, with everything done and dusted very satisfactory, I would have no hesitation in recommending them to anyone who wants a professional job doing . Well done guys and thanks. Steve
Which? Trusted Traders ConsumerPosted on 10/10/2024, work completed 13/09/2024