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Trusted Traders

Candor Care Limited

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4.9

11 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

At Candor Care, we put your health and well-being at the heart of what we do.

Whether you’re concerned about current mobility issues or looking to adapt your home for the future, we offer a range of disability and mobility products to suit your individual needs.
We can help you with Straight, Curved, Rental or Refurbished Stairlifts, Ceiling Track Hoists, Home lifts, Bath lifts and Cushions and Mobility Scooters.

We’re an independent business based in the Midlands, which means we can offer a wide range of products, without being tied to any one supplier.

For a complimentary demonstration, you’re invited to visit our showroom based in Leicestershire, or alternatively, we are more than happy to arrange a free assessment in the comfort of your own home.

What we do

  • Disability and mobility

    • Bathing aids
    • Stairlifts
    • Home adaptations
    • Powerchairs
    • Rise and recline chairs
  • More Services

    • ceiling track hoist

Customer reviews

4.9
11 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great service
My initial contact with this company was in mid May to request a quote for a new stairlift the company having been recommended to me, I was away at the time. My stairlift having broken down and been declared obsolete. I spoke directly to a Mr Ferguson the Director who was very helpful and agreed to come out for a site visit. Subsequently I managed to get a spare part which I thought might fix my stairlift and contacted Mr Ferguson about this prior to his visit and it was agreed that an engineer would come out and attempt a repair. Cut a long story short. The stairlift was repaired by a charming young chap who spent a few hours on the job drilling holes in the part etc and could not have been more helpful. I now have a working stairlift. This company and indeed Mr Ferguson could not have been more helpful and supportive. There was no high pressure sales talk just an honest desire to sort out my situation. When I eventually do need a new stairlift Candor Care will be my first choice.
Customer in Shropshire Posted on 05/06/2019 (Reviewer did not use service)
The trader replied (on 11/06/2019)
Thank you for your kind comments, we are glad you're happy! Alan & the team at Candor Care
Very polite
Customer Service
Quality
Value
Prompt, professional and very polite and efficient
Sylvia, Leicestershire Posted on 04/05/2019 , work completed 04/05/2019
The trader replied (on 11/06/2019)
Many thanks for leaving a review. Alan & the team at Candor Care
My review
Customer Service
Quality
Value
You only purchase a stairlift once, so I needed to get it right. I can answer YES to the following. Good product. Good service. Good price. Good installation. In my opinion, this is a very good company.
David Richard, Warwickshire Posted on 09/04/2019 , work completed 09/04/2019
The trader replied (on 11/06/2019)
This has been great to hear, many thanks for leaving a review. Alan & the team at Candor Care
Efficient
Customer Service
Quality
Value
Intermittent fault. Engineers very pleasant and efficient and took time to check everything over.
Pam, Leicestershire Posted on 01/04/2019 , work completed 01/04/2019
The trader replied (on 11/06/2019)
Many thanks for leaving a review Pam. Alan & the team at Candor Care
Very pleased
Customer Service
Quality
Value
I am very pleased with everything. Cannot fault the workmanship at all. Would tell my friends.
Christine, Leicestershire Posted on 28/03/2019 , work completed 28/03/2019
The trader replied (on 11/06/2019)
Many thanks for leaving a review Christine. Alan & the team at Candor Care
Very helpful
Customer Service
Quality
Value
Very helpful with minimum or disruption.
Alan, Shropshire Posted on 27/03/2019 , work completed 27/03/2019
The trader replied (on 11/06/2019)
Many thanks for leaving a review Alan. From Alan and the team at Candor Care
Very prompt & professional
Customer Service
Quality
Value
Excellent service from site visit to installation. Installation engineer very helpful and friendly.
P, Worcestershire Posted on 26/03/2019 , work completed 26/03/2019
The trader replied (on 11/06/2019)
Thank you for your review and kind words. Alan & the team at Candor Care
Efficient & helpful
Customer Service
Quality
Value
The staff was very helpful and the service was a quick turn around.
Peter, Leicestershire Posted on 25/03/2019 , work completed 25/03/2019
The trader replied (on 11/06/2019)
Many thanks for leaving a review Peter. From Alan and the team at Candor Care
Could not be more helpful
Customer Service
Quality
Value
I called in an emergency repair for my aunt's stairlift and spoke to a lady in the office who offered a call back from an engineer. Within 10 minutes i had a call from Mark who was really helpful and explained their charges and what they could do by way of ongoing service and a warranty. The stairlift was not installed by Candor, but they offer such a comprehensive warranty and aftercare, they should be called Can-do! Unlike Stannah who guaranteed to be out within a week Alan the engineer was there by 11am the same day as promised. He sorted the problem within 30 minutes, explained what he had done and worked tidily. It put my aunt's mind at ease knowing that Candor would look after her stairlift in future and means I have one less worry about her well-being. I can't recommend them highly enough.
Wendy M Posted on 25/09/2018 , work completed 25/09/2018
Very professional and courteous.
Customer Service
Quality
Value
We had a stairlift fitted. The 2 lads that came were very organised, very quiet while working, not as long fitting stairlift as first thought. No mess to clean up, when fitted they went through everything of how to use it very thoroughly. I was asked to try it out which I did and everything was explained fully. Very very good.
Barrie, Derbyshire Posted on 28/03/2018 , work completed 28/03/2018