Installation of Solar Panels and Battery
We have just had 18 QCell PV Panels and a Tesla Battery installed on our property by Carbon Legacy, who had been recommended to us by friends. We only approached CL and were very impressed with the way they engaged with us. At the first meeting to explore installing Panels we were made to feel important to Carbon Legacy. Each enquiry we made was answered timeously which was very encouraging. We were kept informed at all stages, either by a telephone call or an email. All aspects of the work were competed with care and efficiency and all members of the Carbon Legacy team were a pleasure to deal with, both those who worked on-site and those in the CL Office. My wife and I have no hesitation in recommending Carbon Legacy.
Customer in Nottinghamshire
Posted on 14/07/2022
, work completed 08/07/2022
Recommended
Installation of solar panels and battery
Carbon Legacy installed 27 solar panels and a Tesla battery on outbuildings at our property. They provided expertise to ensure the use of available roof space and design of the system was optimised. All aspects of the work were competed with care and efficiency and all members of the Carbon Legacy team were a pleasure to deal with.
Customer in Warwickshire
Posted on 04/07/2022
, work completed 21/06/2022
Recommended
Installation Of Solar Panels
We have just had PV Solar Panels system installed with Carbon Legacy this was our first and only quote for this installation onto our property and can only say that we received five-star service from start to finish without any hard sell tactics. As well as being kept informed throughout the installation by email and phone at every point. The swift installation on the day was completed in one working day with efficiency even down to the large pallet being removed which the Solar Panels arrived on a few days before the installation. The quote we received for the installation was very competitive. Well impressed with the service we received.
Customer in Hertfordshire
Posted on 06/11/2021
, work completed 19/10/2021
Recommended
Solar + Battery
Carbon Legacy has installed our Q Cell solar panels (18) and a Powerwall2 battery. They delivered the work within the agreed budget and schedule. The subcontractors and the electricians working for them were well trained, polite, and meticulous. The final installation work is of high quality. We have been constantly informed of alterations and schedules. Most of the key points have been thoroughly discussed. The whole system works well and the aftercare so far has been very good.
Customer in Leicestershire
Posted on 14/07/2021
, work completed 25/06/2021
Recommended
Installation of Solar Panels and Tesla Powerwall 2 Battery storage
Dealing with company and the employees has been fantastic. Right from the initial phone call to request a quote, to the final payment the company has been extremely professional and very responsive. During the first phone call a site visit to my house was organised. During the visit measurements were taken and options discussed. I was then sent a quote quickly. After a few further clarifications I then place my order. I was kept informed of progress of when the install would happen as there was a quite a long lead time for the Tesla Powerwall. The installation is very tidy, it was completed over two days and went extremely smoothly. The installer was very friendly and answered any questions I had. I am very happy with the installation and would recommend this company.
Andrew in Leicestershire
Posted on 04/06/2021
, work completed 03/06/2021
Recommended
Knowledgeable, Helpful, Professional, Reliable. In short, just what you want!
Built a new low-energy house during 2020 for which Carbon Legacy supplied and installed 6kW PV system with battery, Air source heat pump, and ventilation system. Throughout the process, including all the pandemic related supply and installation issues, we have been very happy with the service and support. The team were (are) always approachable, and provided a lot of useful insights during the design stage as well as practical help and flexibility during the build. Communication was good, and inevitable teething adjustments were made post-commissioning without fuss. Gear used was all top spec and top brand so not cheap but working well and we hope it will last! Highly recommended.
Brian in Nottinghamshire
Posted on 07/04/2021
, work completed 16/03/2021
Recommended
Solar panels and battery storage
Pleased with system design and installation. Worked within time scale on the project. Left site tidy. Have used Carbon Legacy twice now, pleased both times
Customer in Leicestershire
Posted on 11/01/2021
, work completed 20/08/2020
Recommended
Considered and expert
Good advice, quick, tidy and professional
Jamie, Leicestershire
Posted on 03/08/2020
, work completed 19/05/2020
Recommended
great job very satisfied
From the first contact I was very impressed with the care, efficiency and honesty, there was no hard sell. Nick and his colleague worked hard under very hot conditions. Shirley was always on hand to help me through it all.
Rosemary Mcbride
Posted on 16/07/2018
, work completed 16/07/2018
Recommended
True carbon savers
New technology so some teething problems. Follow up and continuing care has been excellent
Susan Chapman, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Recommended
WORK WAS ON TIME AND FINISHED WHEN SAID. we had a problem and it was sorted
Louise Read, .
Posted on 14/06/2018
, work completed 14/06/2018
Recommended
Brilliant job
I am so pleased to have chosen Carbon Legacy Ltd to install my solar panels. They would not have been better, from first quotation visit, through the whole process to the post installation documentation. Their workmanship and attention to detail is impressive. I am particularly grateful for their expert advice, very clear explanation & in depth knowledge, which enabled me to make the best decision for my property. Nothing is too much trouble for the whole team but especially Shirley & Howard who are incredibly helpful. I have no hesitation in recommending this truly excellent company.
Anne, Nottinghamshire
Posted on 30/01/2018
, work completed 30/01/2018
Recommended
Solar PV Installation
Excellent customer service from initial enquiry through to installation and after sales support with paperwork for feed in tariff. Install team were great, efficient tidied up after. System has exceeded expectations in terms of output and FIT payments. Prior to installation we had a very comprehensive and clear explanation of the system and how it is installed.
Elizabeth
Posted on 17/01/2018
, work completed 17/01/2018
Recommended
Very informative.
Ground source heat pump. We had an extension to our barn conversion built and had some concerns whether our nine year old GSHP could heat the larger property. David explained that the renewable heat incentive made replacing our old heat pump with a larger model. A very good investment.
Alan, Leicestershire
Posted on 28/09/2017
, work completed 28/09/2017
Recommended
Thorough + professional
An excellent company to work with, through out this project 01-08/2017. Bit pricey, otherwise good value.
Which? Trusted Traders Consumer
Posted on 21/08/2017
, work completed 21/08/2017
Recommended
My Review
l know it's been quite a while since carbon legacy installed my panels, but l did say l was skeptical about the clams you made and the figures you gave me. But as you seamed more knowledgeable and less pushy than the other company's l had received quotes from. l had them installed by you, and l said I would give them long enough for a fair trial before getting back in touch with you again which l have now done. the result is that l have a very red skeptical face. Because your clams and figures were on the low side by quite a lot so obviously l am very pleased with my purchases. but the best thing about the system is the part you just mentioned in passing and l asked for more information on, and decided in for a penny in for a pound as they say. That was that l would have batteries and hot water heating as well and boy am l glad l did. and if anyone is not sure what l am on about the panels supply the needs of the House first then before any electric is sent to the national grid the panels send Electric to a large hot water cylinder and heat the water for free, and l also have batteries that are charged up free from the panels so l have free Electric at night as well. this is a God send when you are out at work all day. and as the amount of power you send to the national grid is estimated I get the same allowance as everyone else so l am winning again. So Thanks David it's no often l can say l am glad l was wrong. p. s. l take credit for asking for more information on the hot water and the batteries p.p.s. my combined Electric and gas bills were £48.90p for the last three months that's for the three months not each month. Not forgetting that the money I receive from the Government and the national grid is a lot more than my bills at the moment So thanks again David.
Pat
Posted on 27/10/2016
, work completed 27/10/2016
Recommended
Knowledgeable staff.
Prompt, clean workmen, answered all questions asked and no pressure to purchase product.
Ann, Leicestershire
Posted on 14/10/2016
, work completed 14/10/2016
Recommended
Eco new build
Air source heat pump house heating and water heating
Which? Trusted Traders Consumer
Posted on 01/07/2016
, work completed 01/07/2016
Recommended
Satisfied customer.
Ground Source Heat Pump, 30 PV Panels, MVHR System fitted by Carbon Legacy
Which? Trusted Traders Consumer
Posted on 12/04/2016
, work completed 12/04/2016
Recommended
An excellent firm to deal with
Installation of ground source heat pump, Solar PV and mechanical ventilation system
Which? Trusted Traders Consumer
Posted on 01/03/2016
, work completed 01/03/2016
Recommended
My Review
Which? Trusted Traders Consumer
Posted on 15/11/2015
, work completed 15/11/2015
Recommended
True carbon savers
Which? Trusted Traders Consumer
Posted on 01/09/2015
, work completed 01/09/2015
Recommended
Wholeheartedly recommended Eco Installer
Ground Source & Solar PV Installation
Which? Trusted Traders Consumer
Posted on 16/11/2014
, work completed 16/11/2014
Recommended
Highly-rated Carbon Legacy
Heat exchange; underfloor heating; air source heat pump
Which? Trusted Traders Consumer
Posted on 01/07/2013
, work completed 01/07/2013
Recommended
Which? Local Review
Managed to rush our installation through to beat the deadline for the decent tariff in spite of horrendous weather in November/December - still a scary time.
arethereanyothernames
Posted on 25/02/2012
, work completed 25/02/2012
Recommended