Endorsed by Which?

Carbon Zero Renewables Limited

4.8

35 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

The Carbon Renewables was founded by Master Builder and Entrepreneur Gareth Jones. Carbon Zero Renewables have a very experienced team, with grass roots into the Renewable Energy Industry in North Wales from 2009. The vision for the business is to become the leading independent provider of Renewable Energy and Energy Saving Solutions for Homeowners, Businesses, Charities, Schools and to the Construction and Public Sector. The company offers simple, clear advice on a wide range of quality energy saving solutions. We want to encourage individuals and organisations to adopt renewable energy and our other products for the first time, and see how much money they can save. The company has already established a growing portfolio of products, clients and installations around North Wales and The North West even stretching as far down as Portsmouth and is well placed to meet the growing demand for quality energy saving solutions for the future.

What we do

  • Renewable energy

    • Solar panels
    • Solar water heating
    • Home energy analysis
    • Solar Panel Maintenance
  • Specialised building trade contractors

  • Insulation installers

  • Garage door repairs and installation

  • Landscape contractors

  • Double glazing

  • Patios and driveways

  • Swimming Pools & Hot Tubs

  • More Services

    • solar pv
    • solar energy
    • energy survey
    • battery storage

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
35 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Solar panels
Customer Service
Quality
Value
After some early problems with the siting of the inverters we eventually had our system commissioned. We are very happy with the results so far and we have made huge savings on our monthly electricity bill. Only time will tell going forward, however, up to now all OK.
Customer in Denbighshire Posted on 11/07/2024 , work completed 01/07/2024
The trader replied (on 18/07/2024)
Thank you so much for your review, really appreciate it
Great company to deal with, efficient, clean and friendly
Customer Service
Quality
Value
I contacted Carbon Zero Renewables Ltd over a year ago to discuss installing solar panels. The team I spoke with on the phone were helpful and talked through the options. Although I didn't feel like the time was right for me to proceed, there was no pressure from the company and I felt like they were ready to help when I was ready. Fast forward to this year and I contacted them again as I was ready to commit. Neil visited to assess the feasibility of my home and talk about the equipment. Having done a bit of background research, I was very happy when he mentioned the high end manufacturers and told me that the company preferred to provide quality, reliable equipment. The quote was straightforward and reasonable. It was nice to see that everything, including scaffolding was included. I was provided with a spreadsheet detailing expected consumption, generation and a forecast of time to recoup the cost. I live in an area which suffers from local weather effects and powercuts so I asked added two additional panels and made sure a battery installed so I can go off grid. The whole team at Carbon Zero were great, I knew who I was dealing with, Emma was quick to reply to my emails and answer my random questions. Natasha visited for the technical survey, to discuss any concerns and where all the equipment would go. The installation team were brilliant, it was the hottest day of the year, they had a great work ethic up on the roof all day! The work was completed in a single day.
Customer in Conwy Principal Area Posted on 04/07/2024 , work completed 26/06/2024
The trader replied (on 18/07/2024)
Thank you so much for taking the time to leave us a review :)
Carbonzero renewables
Customer Service
Quality
Value
We have had a solar pv system, battery and water heater system installed carbon zero. The work was done promptly and to a high standard. After care has been excellent with any questions dealt with swiftly and thoroughly . The system itself has worked very well indeed so we decided to add further pv panels to increase generating capacity. Carbon zero did this quickly and efficiently integrating the new panels into the existing system We have been very pleased with this company and all members of their team have been pleasant and helpful to deal with. Definitely recommended
Customer in Isle of Anglesey Posted on 20/06/2024 , work completed 01/02/2024
The trader replied (on 18/07/2024)
Thank you so much for a lovely review
Natasha is great!
Customer Service
Quality
Value
Our inverter had stopped exporting electricity from the recently installed solar panels on the roof and a battery. Within 4 hours of contacting Natasha, she had rebooted the inverter at their end and I was back making fantastic savings on my energy use plus electricity export. What a team! Halved my electricity bill thanks to everyone- just as Neil said it would. I’m a very happy customer.
Customer in Conwy Principal Area Posted on 17/06/2024 , work completed 17/06/2024
The trader replied (on 18/07/2024)
Thank you for your feedback on the team members we really appreciate it
Solar and TESLA
Customer Service
Quality
Value
The quality of the workforce is an indication of the company. Ben, Dave, Dylan, Sam and Josh were all so friendly yet respectful and a pleasure to have around the house. Very, very pleased.
Customer in Cheshire West and Chester Posted on 22/09/2023 , work completed 23/09/2022
The trader replied (on 18/07/2024)
Thank you so much for your business and welcome to our family
Endorsement reference
Customer Service
Quality
Value
I've had solar panels, inventor, Zappy car charge and currently waiting for battery storage. Very happy. Most recent completed job was in February. Constructive communication. Already passed details only two people. Sales guy explained everything thoroughly and to a very good technical standard. Comes across very well educated and also very instructive in describing what I was getting.
Which? Trusted Traders Consumer Posted on 22/06/2023 , work completed 01/02/2023
The trader replied (on 18/07/2024)
Thank you so much for your business and welcome to our family
Endorsement reference
Customer Service
Quality
Value
All I can say is that they did what they said they would do. There was no mess, no hanging around - infact I would never have guesed they had been until I saw the panels on the roof and the massive reduction in my electric bill
Which? Trusted Traders Consumer Posted on 22/06/2023 , work completed 10/02/2023
The trader replied (on 18/07/2024)
Thank you so much for your business and welcome to our family
Endorsement reference
Customer Service
Quality
Value
We had solar panels, inverter, a Zappi car charger and solar immersion heater installed. Experience was great from start to finish. Waiting for a battery to be installed now as there are battery supply delays. I'd certainly recommend this company. Friendly, efficient service and staff.
Which? Trusted Traders Consumer Posted on 22/06/2023 , work completed 31/03/2023
The trader replied (on 18/07/2024)
Thank you so much for your business and welcome to our family
Endorsement reference
Customer Service
Quality
Value
Yes Happy with the work. Done exactly as explained before hand. Arrived on Time and neat and tidy when they were there.
Which? Trusted Traders Consumer Posted on 22/06/2023 , work completed 17/03/2023
The trader replied (on 18/07/2024)
Thank you so much for your business and welcome to our family
Professional and helpful
Customer Service
Quality
Value
Gareth was very friendly, he explained everything in a way I fully understood. Having had a tub before I asked many questions and he was only too happy to answer them all.
June, Clwyd Posted on 16/10/2018 , work completed 16/10/2018
The trader replied (on 18/07/2024)
Thank you so much for your business and welcome to our family