Carbon Zero Renewables Limited

I attended a presentation by CarbonZero which persuaded me to use optimised solar panels rather than the more conventional system that I'd almost committed to. Although I live in Scotland, CZ were happy to quote (£ several thousand less than a local company supplying the same brand, and including scaffolding) and to travel. The preparation by Emma and Ben was extremely thorough and Natasha helped to ensure that we made best use of the orientation of my roof. Josh and Dylan did a really neat installation job very efficiently - I think it took them less time to lay out and fit the nicely centred 16 panels than they spent driving up from north Wales and back down again. Jack's work is of the highest quality and the installation, split between my house and detached garage, is very neatly laid out. He worked really hard to diagnose the ultimately unfixable problem with the original inverter and had to make the long round trip again to fit and commission the replacement a few weeks later but he was always courteous, good humoured and professional. Emma's friendly and unruffled support when trying to source the replacement equipment and deal with the slightly difficult scaffolding company was always reassuring. Overall, CZ come across as a really good team. Despite the job coinciding with a slightly early and unexpectedly cold Scottish winter, it was carried out really well and I'm very happy with the end result. Thank you to everyone from CZ who was involved in the installation.

Three separate systems were installed in three separate sites, which were completed on time. Tesla batteries used at all locations which are working well. We experienced some issues with the complexity of one system, but Emma and Natasha took charge of the issues and everything was sorted out.

I had a Tesla Powerwall 3 home battery and solar inverter replacement carried out by CZR. The work was done and completed over the two days they suggested it would take. The system is working perfectly, with no issues after installation. Great experience from initial enquiry and quotation with Ruben, site survey with Natasha, through to the very tidy installation by Sam. All my queries were answered promptly, expertly, and politely by Ben, Emma, and phone operators. Invoicing and payment were made very easy with their payment system too. I would highly recommend CZR for renewable energy installations.

Carbon Zero are a an excellent professional company. They installed 210 solar panels at Techniquest, Cardiff. Our site was particularly challenging for a number of reasons including the torrential wet weather and working around our clients events. Thank you for working around our clients! Carbon Zero carefully planned out the installation with us and were a pleasure to work with at our unique building. Even through a wet and windy October our solar is producing more than we expected and the quality of the product speaks for itself. We are thrilled with this installation allowing us to move to a greener future. There was a detailed handover upon completion. A personal thanks to Gareth, who was very knowledgeable and professional. Emma was outstanding providing support throughout the project. Natasha has offered a great service with a good level of care and detail. Ben, Dave, Dylan, Sam, Thomas, and Josh worked relentlessly through the rain and, were professional and courteous. A massive thank you to the whole team!

After some early problems with the siting of the inverters we eventually had our system commissioned. We are very happy with the results so far and we have made huge savings on our monthly electricity bill. Only time will tell going forward, however, up to now all OK.

I contacted Carbon Zero Renewables Ltd over a year ago to discuss installing solar panels. The team I spoke with on the phone were helpful and talked through the options. Although I didn't feel like the time was right for me to proceed, there was no pressure from the company and I felt like they were ready to help when I was ready. Fast forward to this year and I contacted them again as I was ready to commit. Neil visited to assess the feasibility of my home and talk about the equipment. Having done a bit of background research, I was very happy when he mentioned the high end manufacturers and told me that the company preferred to provide quality, reliable equipment. The quote was straightforward and reasonable. It was nice to see that everything, including scaffolding was included. I was provided with a spreadsheet detailing expected consumption, generation and a forecast of time to recoup the cost. I live in an area which suffers from local weather effects and powercuts so I asked added two additional panels and made sure a battery installed so I can go off grid. The whole team at Carbon Zero were great, I knew who I was dealing with, Emma was quick to reply to my emails and answer my random questions. Natasha visited for the technical survey, to discuss any concerns and where all the equipment would go. The installation team were brilliant, it was the hottest day of the year, they had a great work ethic up on the roof all day! The work was completed in a single day.

We have had a solar pv system, battery and water heater system installed carbon zero. The work was done promptly and to a high standard. After care has been excellent with any questions dealt with swiftly and thoroughly . The system itself has worked very well indeed so we decided to add further pv panels to increase generating capacity. Carbon zero did this quickly and efficiently integrating the new panels into the existing system We have been very pleased with this company and all members of their team have been pleasant and helpful to deal with. Definitely recommended

Our inverter had stopped exporting electricity from the recently installed solar panels on the roof and a battery. Within 4 hours of contacting Natasha, she had rebooted the inverter at their end and I was back making fantastic savings on my energy use plus electricity export. What a team! Halved my electricity bill thanks to everyone- just as Neil said it would. I’m a very happy customer.

The quality of the workforce is an indication of the company. Ben, Dave, Dylan, Sam and Josh were all so friendly yet respectful and a pleasure to have around the house. Very, very pleased.