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CareCo

4.9

225 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
225 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great Recliner
Customer Service
Quality
Value
Great service at the Peterborough Store. Lisa was very helpful. Delivered within the given timetable. Dave and Kash delivered and explained everything really clearly and took the rubbish away. Cheerful and helpful guys. Really pleased with the recliner. I no longer have to pull my husband out of the sofa. It gives him more independence. Would highly recommend CareCo.
Customer in Lincolnshire Posted on 15/06/2026 , work completed 05/06/2026
New recliner
Customer Service
Quality
Value
Shaun & Stuart delivered my new recliner, they came at the time they said they would. Built it and showed me how to use it. They were polite and professional . From choosing to delivery . I am happy with the service I have had and would recommend careco to anyone who needed one of there products.
Customer in Leicester Posted on 15/06/2026 , work completed 15/06/2026
Great recliner
Customer Service
Quality
Value
Great service at the Brierley Hill Store. Perfect delivery time and service by the two people who delivered who explained everything really clearly and took old chair and rubbish away. Well done Tim and Paul. Really pleased with my recliner, would highly recommend CareCo.
Customer in West Midlands Posted on 12/06/2026 , work completed 11/06/2026
Prompt and efficient
Customer Service
Quality
Value
Jason and Stuart delivered and installed my new riser recliner. They arrived on time, removed my old chair, set up the new chair and explained how it worked. They were professional efficient and friendly.
Customer in Worcestershire Posted on 11/06/2026 , work completed 11/06/2026
Excellent service
Customer Service
Quality
Value
Jason and Paul delivered and installed my new riser chair. They made the whole experience easy and efficient. Good explanation of how to operate it too.
Customer in Powys Posted on 07/06/2026 , work completed 27/05/2026
Quick and Efficient Delivery
Customer Service
Quality
Value
We ordered 2 Dartmoor chairs and they were delivered quickly within 3 weeks. The installation by two local lads was also quick and efficient, they were both polite and helpful making the whole process easy and stress free. Would heartedly recommend CareCo to anyone considering buying from them.
Customer in Essex Posted on 07/06/2026 , work completed 05/06/2026
Excellent service
I took my mother to buy a new mobility trolley and chair from CareCo . The service was exceptional . Shanane was lnowledgable patient anc a pleasure to deal with . Delivery was quick and efficient . We were kept informed throughout the process and James and atom were wonderful . They were friendly efficient and treated us with the upmost respect . Everyone involved in our experience was 5 star abc we wouldn’t hesitate to go back to them or to recommend them to anyone needing this service
Customer in Cheshire West and Chester Posted on 05/06/2026 (Reviewer did not use service)
Delivery of new riser chair
Customer Service
Quality
Value
Dave and Kash delivered and installed my new riser recliner. Brilliant team. Fast an efficient but still cheerful and respectful.
Customer in South Yorkshire Posted on 05/06/2026 , work completed 03/06/2026
Efficient and friendly service
Kevin & Justin delivered my chair within the time slot, set it up and explained how it worked. They were professional and friendly.
Customer in Posted on 03/06/2026 (Reviewer did not use service)
New Recliner Chair
Customer Service
Quality
Value
I am very happy with my new recliner chair. Kevin and Justin B arrived on time and put my new electric recliner chair together before explaining to me carefully how to use it. They were cheerful, professional and very strong as I have stairs up to my flat. I was also delighted that for a small fee the old chair was taken away as well as all the extraneous packaging for the new chair. I would definitely recommend CareCo and I thank them for their service.
Customer in Kent Posted on 03/06/2026 , work completed 03/06/2026
Great work
Customer Service
Quality
Value
Had our new rise and recliner chair delivered today by Dave and Kash, arrived when they said they would, very polite and helpful and made sure I understood the controls. Lovely guys.
Customer in Greater Manchester Posted on 02/06/2026 , work completed 02/06/2026
riser recliner
Customer Service
Quality
Value
Had my new riser recliner chair fitted by Jason & Paul.They were very polite and efficient.walked me through the controls and how to get the best out of the chair.From ordering from careco Cheltenham to instalation only took two weeks.Brilliant service all round.Couldn't recommend careco highly enough.Have used them before and never had a bad service.Thank you.
Customer in Worcestershire Posted on 01/06/2026 , work completed 27/05/2026
Very satisfied customer
Customer Service
Quality
Value
Purchased a chair from Careco Leicester where i was assisted by the excellent Mike who was the epitome of top class customer service and was promised delivery within the next 10 working days which, as promised was delivered a couple of days earlier than expected. The 2 installers Jason & Paul were great they called me when 40 mins away to make sure that was a good time for me and if there were any access issues they needed to be aware of. They arrived bang on time were very friendly and thorough making sure the chair was exactly where I wanted it and then checked it over thoroughly and gave me a demonstration. The old furniture was collected for disposal and they were quick ,polite and clean workers. My first ever purchase from Careco and I am really happy with them as a company they are very caring and accurate with their timings and information and the pricing was the lowest I could find anywhere. All in all Careco get a massive thumbs up as a caring and responsible company and I would not hesitate to recommend them to anyone
Customer in Derby Posted on 29/05/2026 , work completed 29/05/2026
My. Chair delivery
Customer Service
Quality
Value
My riser recliner came today bang on time the delivery men very polite took all the rubbish away assembled my chair plugged it in then explained the controls how it works so a big thank you to Rob and Stuart for there help before they left they asked again. So thank you for your time.
Customer in Staffordshire Posted on 28/05/2026 , work completed 28/05/2026
The trader replied (on 29/05/2026)
Good afternoon, Thank you for taking the time to leave this we really appreciate it. I hope your chair is a welcoming addition to your home. Thank you for your support. All the best The Customer Advocacy team.
Great delivery and explanation
I am very pleased with the way in which the product was delivered and the friendly way the two man team went out of their way to locate the very big scooter in the best position in my garage. Kevin and Darren for a superb delivery experience. I could not have achieved it on my own. Thank you again, I am most grateful.
Customer in West Sussex Posted on 27/05/2026 (Reviewer did not use service)
Comfort Seeker Symphony
Very good service from first ordering to install by 2 really helpful and friendly gentleman that set up our new chairs. Thank you Kevin and Darren. These chairs do everything you would need them to with a bit extra. Full riser and recliner with heat and message. Very easy to use and also very quiet. Would highly recommend.
Customer in West Sussex Posted on 27/05/2026 (Reviewer did not use service)
Reliable & friendly service
Customer Service
Quality
Value
I purchased a riser recliner from CareCo. I have used the company before. The transaction was hassle free, with efficient service in the shop. The delivery arrived punctually. Dave & Phil delivered and installed it with no problems. They instructed me in how to use the remote, and made sure I was happy before they left. I have no hesitation in recommending CareCo to anyone.
Customer in West Northamptonshire Posted on 26/05/2026 , work completed 26/05/2026
Burlington Riser Recliner
Customer Service
Quality
Value
Chair has arrived and is exactly as expected. It was delivered on time and with great care. The two delivery guys were friendly and explained everything about the operation of the chair and the number to call if I encountered any issues. Overall a seamless experience.
Customer in Warrington Posted on 24/05/2026 , work completed 22/05/2026
The trader replied (on 29/05/2026)
Good afternoon, thanks for such a glowing review! A lot of thought goes into our customer's journey, and it great to get that recognition! Thank you for choosing CareCo. All the best customer Advocacy team.
Glencoe 4 motor riser recliner
Customer Service
Quality
Value
The staff at the Sheffield store were very helpful and knowledgeable about their products, especially Abigail who dealt with us when buying this and two other recliners a couple of months ago. We are absolutely delighted with the chairs however after using mine for a few weeks I discovered there was insufficient support in the lumbar region for my spinal stenosis but I then discovered on investigation they had just brought out an upgraded 4 motor version of the 2 motor type we originally purchase which should provide the extra lumbar support I need. In both cases the delivery was approximately 14 working days and the teams that delivered and assembled them kept us updated on the schedule, arrived on time, did an excellent job and above all were very friendly and personable. "So far" we are totally satisfied with the items we have purchased, however, of course only time will tell on their durability but up to now we are confident that they will be OK. As company we would not hesitate to recommend CareCo to anyone looking to fulfil their mobility requirements.
Customer in South Yorkshire Posted on 21/05/2026 , work completed 21/05/2026
Great service
Customer Service
Quality
Value
CareCo were really helpful with helping me decide on the right sort of mobility scooter. It was delivered this morning and the men that dropped it off were very helpful and explained to me how to use it. They said any problems to just contact them. It was a very smooth and easy process due to the excellant staff.
Customer in Leicestershire Posted on 20/05/2026 , work completed 20/05/2026
The trader replied (on 22/05/2026)
Good morning, WOW ! Thank you for taking the time to share your experience with us. I'm glad the right mobility scooter was found for you, and your delivery went smoothly. Thanks again for sharing this and thank you for choosing CareCo and we look forward to welcoming you back! All the best CareCo customer advocacy team.
Petite reclined chair
Customer Service
Quality
Value
From Start to finish my experience with CareCo has been first rate. This is the review my daughter left for me. When buying my chair Kamil was amazing he gave my mom the time and space she needed to make a decision on which chair she wanted and needed showed all the patients care and support one needs when dealing with people that can find it a bit difficult to process. Dean was absolutely epic in his dealings in terms of sorting out and arranging financial payments talking through every step in detail in a calm collect manner insuring the all questions were answered and he didn't mind repeating himself. The two Staff members we engaged with to day ensured will be returning to careco for all my mothers mobility needs and potentially my daughters as well absolute diamonds And upon receiving my chair which was delivered by Shaun and Stuart again the service was amazing they was both carm and supporting while removing my old chair and replacing it with the new one I felt so at ease. My daughter was unable to be there to support me and it was a blessing with how amazing they both was as for my chair well let's just say I am relaxing more often and feel less stressed on my joints the rise and recline has been a good send and I am finding my life at home has become easier and less of a worry. Again thank you CareCo I will be returning
Customer in West Midlands Posted on 15/05/2026 , work completed 05/05/2026
The trader replied (on 29/05/2026)
Good afternoon, Wow !! Thank you so much for taking the time to leave this. We always aim to provide supportive and efficient service, so your comments are greatly appreciated. Thank you again for choosing CareCo. All the best CareCo Advocacy team.
Traverse Mobility Scooter
Customer Service
Quality
Value
Took delivery of a new scooter today. Delivery time advised was spot on, delivery team were great. Explained everything thoroughly, took their time and ensured I was completely happy. I'd also mention the Sales staff in Milton Keynes. They were so helpful, not pushy at all. Being my first scooter they took time to completely understand my needs. So, I can only say good things and thoroughly recommend CareCo.
Customer in West Northamptonshire Posted on 11/05/2026 , work completed 11/05/2026
The trader replied (on 29/05/2026)
Good afternoon, Thank you for your kind feedback! We’re so pleased to hear you felt well looked after at our CareCo showroom. It’s great to know your delivery went smoothly and everything was installed just as it should be. Thank you for your support ! All the best CareCo Advocacy Team.
Great Furniture and Installation
Customer Service
Quality
Value
Great service from Shaun and Stuart. Put new sofa and chair into the lounge. Unpacked it as it was carefully wrapped for protection. Assembled it in no time. Fantastic furniture thank you CareCo. A definite five stars from me.
Customer in Stoke-on-Trent Posted on 11/05/2026 , work completed 11/05/2026
The trader replied (on 29/05/2026)
Good afternoon, Thank you for your lovely review!! What a great addition to your home. It’s great to know your delivery went smoothly and everything was installed just as it should be. Thank you for choosing CareCo we appreciate your support. Kindest regards CareCo Advocacy team.
Brilliant service
Customer Service
Quality
Value
From walking in the shop to getting my chair everyone was so helpful. I tried a few riser, recliner chairs before I selected the one I wanted. The delivery and set up was done efficiently and pleasantly by Tim and Paul. They showed me how to work it and I’d like to thank them for making easy. Great service throughout.
Customer in Derbyshire Posted on 10/05/2026 , work completed 06/05/2026
The trader replied (on 29/05/2026)
Good afternoon, Thank you for the lovely review! It sounds like we're making all the right moves to continue being the UK's leading mobility company! Thank you for choosing CareCo, you're support means so much! Kindest regards CareCo Advocacy team.
Excellent customer Service
Customer Service
Quality
Value
Every aspect of purchasing from CareCo is exceptional. The purchase of my recliner chair was a simple and easy process. From entering and being greeted at the Leeds showroom I was treated with respect and no high pressure sales talk. The whole process from deciding which chair I wanted through purchase to delivery was professionally handled. I was kept fully informed regarding delivery information. The actual delivery and installation was on time and completed professionally by the team. I recommend this company 100%
Customer in North Yorkshire Posted on 29/04/2026 , work completed 28/04/2026
The trader replied (on 04/05/2026)
Wow thank you so much for your kind words !! We appreciate you taking the time to leave this. It’s great to know your delivery went smoothly and everything was installed just as it should be. Thank you for choosing CareCo ! All the best CareCo Advocacy team.