CareCo

Every aspect of purchasing from CareCo is exceptional. The purchase of my recliner chair was a simple and easy process. From entering and being greeted at the Leeds showroom I was treated with respect and no high pressure sales talk. The whole process from deciding which chair I wanted through purchase to delivery was professionally handled. I was kept fully informed regarding delivery information. The actual delivery and installation was on time and completed professionally by the team. I recommend this company 100%

Excellent service. Quick delivery. Item arrived promptly and fitting description. Very happy with item. Would recommend.

From the moment we went into your Stevenage store we were met with politeness. We then tried out numerous riser chairs before deciding on the right one for me. Then having it delivered was perfect the delivery people were great and professional setting it up. Would definitely recommend Careco.

Easy ordering process and plenty of choice on riser recline chairs and so far good quality chair. Tim and Paul delivered and installed the chair and were polite and friendly. Great service and highly recommended!

Dave and Kash delivered my chair today. I am so pleased with the job they did. They were very efficient, polite and helpful. They explained fully how to use the chair, making sure I was happy with everything before they left. The company was great at communication, letting me know when it was going to be delivered - both date and time. Would thoroughly recommend.

The gentleman who brought and installed the chair was very polite and helpful. He installed the chair exactly where I wished it to be and showed me all the different ways the chair could be positioned. He took my old chair away as required and removed any rubbish. I would definitely recommend them to anyone. All in all very good service.

Visited the Brierley Hill store where we were welcomed and given lots of helpful information and guidance by Terri. We opted for the home installation of our Blenheim riser recliners and removal of old chairs. I received a call around 30 minutes before delivery. Shaun and Paul were very friendly and helpful and it was good to see the chairs in padded covers to protect them. They set everything up for us and gave a demonstration of how to operate the controls. These chairs were for our holiday home and when the time comes to replace our chairs at home we will definitely be going back to CareCo. I will be recommending CareCo to friends and family. Thank you for great service.

Comfy chair. Nice guys who dropped it off. Works nice and looks nice and not rock hard like the last chair we had from them

Great service. On time and lots of info on how the chair works etc. Very polite and efficient delivery man. Thank you, CareCo., so glad we found you. Would recommend to anyone.

What great service I’ve just received from Mick & Kash at Careco who delivered our new Chocolate Leather MaxiComfort Oasis riser recliner chair. Our old chair was removed & the new one was brought in securely covered in thick padded covers to prevent damage, the chair was assembled and demonstrated. What a difference it is going to make with getting in and out. This is my first time of ordering from careco, the whole experience was amazing due to there excellent customer care. Besides the customer care staff, we were sent emails to confirm all details that had been discussed. When I had questions on the chat feature the advisor was very helpful, knowledgeable and courteous. What a pleasurable experience from start to finish, I would highly recommend Careco

From the day of visiting the showroom to the delivery of my chair today, I have been impressed with the communication and service from CareCo. The gentlemen delivering the chair were exceptional and went above and beyond. I am thrilled with the chair and sitting in it as I write this, and I have not felt as comfortable for years.

Coventry store, first visit, was greeted by a friendly member of staff. We asked to be left to browse, and he did. When we asked for help, he came very friendly and knowledgeable. I was kept informed of the delivery. Installation was great, friendly and explained things well thanks, Jason and Paul. Would highly recommend.

This is our second purchase from CareCo this year. From Shane in Store to Stuart & Shaun who delivered and installed our chairs, the service has been excellent. We would recommend CareCo to anyone who finds they need any mobility products there's no hard sell, you're given plenty of time to make a decision even if that requires going away to think about it and returning to make the purchase.

I’ve purchased an Enzo CareCo 8 for my wife who has Alzheimer’s Dementia. The staff at Ipswich were wonderful with her and very kind and patient. We had a bit of a blip on the delivery but I think you can tell a good company has one who uses this and turns it into a positive. The 2 chaps who delivered the Scooter were very caring lads and they gave us time to chat about things. (A bit different from Amazon who normally just bang the door and leave stuff outside). I would 100% recommend CareCo for any Mobility equipment etc.

Rise/recliner chair was delivered yesterday by Jason and Stuart. Very professional and friendly. Arrived at the time that they previously informed us about. We recently bought two power wheelchairs from Careco and the delivery and service was also excellent. This year is the first time we have used Careco but will definitely use them again as it has been an excellent experience all round. The staff at the showroom in Coventry also gave great customer service.

An excellent service from time of order to delivery and installation of my new chair. The team took care of the surrounding furniture and gave a demonstration on how to use the controls.

I visited the York branch and was looked after by Simon and with his guidance I chose the Richmond recliner. I received my chair yesterday and the lovely Dale and Kash installed the chair and took away my old chair. I can honestly say the level of care and communication is very impressive. Thank you Simon, Dale and Kash

Excellent experience all round! It was really useful going to the showroom in York and trying out some chairs before placing the order, then just a two-week wait before it was delivered. Communication was excellent throughout the process and the delivery and installation went very smoothly. Loved the fact that there was no wasteful packaging - the chair arrived in two padded bags which were taken away to be reused. The chair itself is very comfortable too!

Absolutely fantastic service from the sales rep and the fitters, who were absolutely phenomenal! Would recommend!

Bought 2 recliners from the CareCo shop in Preston. The sales assistants David and Jolie were very helpful and went through everything with us to make sure we got exactly what we wanted. The chairs were ready well within the 6 weeks time frame and the 2 delivery people Rich and Caroline fitted them quickly and efficiently and went through all the controls with us. Very pleased with the whole experience and would definitely recommend them. The chairs are amazing. So comfortable it’s hard to leave them!

Looked at several companies for Riser Recliner chairs. Found the ideal chair at CareCo. I found the Chair was very competitively priced. Tried to purchase on the website but it would not confirm payment. Received a call the following morning from the CareCo team member, knowing I had tried to purchase one. The caller was not pushy, but asking questions and seeking clarification on what I wanted and if this was available. I was advised of the correct size chair for my size and the costs of the additional Guardsman Cover, Delivery & Installation. Received an email confirming everything. Chair was initially out of stock, but after a couple of days received a call stating the Chair was now in stock and delivery was in a couple of days. Chair delivered as advised. Two gentlemen installed the chair and gave me a demonstration of how the chair worked. All the packaging was removed and a receipt was left. Everything was perfect. The Chair was a great price and from ordering to delivery, this experience could not have gone any better. Many Thanks to CareCo. Well recommended.

Showroom staff very helpful: no pressure. Order taken efficiently by phone. Delivery exactly as scheduled. Delivery staff very helpful. Product exactly as specified and expected. Too great a bombardment with paper, especially catalogues reduces star marking from perfect to very good.

We purchased a fabulous double action chair to make life more comfortable for mum. It us so comfortable,sturdy and perfect colour. The 2 people delivered it on time and assembled it in the front room. They made sure the remote control worked and we were happy with everything. A very happy mum

This morning we were visited by Kevin he contacted by phone giving an eta and arrived punctually. He was helpful polite and courteous the exchange was seamless. Can’t thank him enough.

Great delivery service, Kevin was kind and very helpful. Carefully delivering the chair (ensuring the floor was suitable) and setting it up while going over the operation with me. He ensured everything was in working order and that I could operate it effectively/easily. He also went through the paperwork and made sure I knew all the details should I need any extra help. The chair is working perfectly and I has already helped me (due to mobility issues). I would be happy to buy from Careco in the future.