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CareCo

4.8

153 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.8
153 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Five Star Delivery
Customer Service
Quality
Value
Shaun & James were polite, helpful and nothing was too much trouble, rang before arriving and were prmpt.
Customer in West Midlands Posted on 11/12/2025 , work completed 11/12/2025
The trader replied (on 08/01/2026)
Thank you so much for your kind feedback! We’re delighted to hear that Shaun and James were polite, helpful, and went the extra mile to make everything easy for you. It’s great to know their prompt communication and friendly approach made such a positive impression. We’ll be sure to pass on your thanks — at CareCo, our team takes pride in providing service that makes every step simple and stress-free!
Excellence in Home Installation
Customer Service
Quality
Value
Our visit to the Nottingham store was a pleasant experience. Caroline was very helpful and patient. She had a wide knowledge of the chairs available. Our purchase was delivered by Dave and Sol. Both gentlemen were extremely pleasant and professional. The chair was put together in what can only be described as a well practiced way no hassle and no drama. The courteousness of both men was a credit to them and the service was very much appreciated.
Customer in Nottinghamshire Posted on 11/12/2025 , work completed 11/12/2025
The trader replied (on 08/01/2026)
Thank you so much for sharing your experience. We’re thrilled to hear that your visit to our Nottingham store with Caroline was so pleasant and that her knowledge and patience helped you feel confident in your choice. It’s wonderful to know that Dave and Sol delivered and set up your chair with such professionalism and courtesy — we’ll be sure to pass on your kind words to them. At CareCo, we truly value making every step of the journey as smooth and enjoyable as possible, and it means so much to hear that this was reflected in your experience.
Thoughtful, helpful service
Customer Service
Quality
Value
Rick was so helpful when delivering and setting up my riser recliner chair. He patiently put it in my preferred position and explained how to work the controls. Excellent, prompt and friendly service. Many thanks.
Customer in Hampshire Posted on 10/12/2025 , work completed 04/12/2025
The trader replied (on 08/01/2026)
Thank you so much for your kind feedback! We’re delighted Rick could provide helpful, patient, and friendly service while setting up your riser recliner. It’s wonderful to hear everything was explained clearly and set up just how you like it. We’ll be sure to pass on your thanks to him — the team at CareCo really appreciates hearing your kind words!
Reclining Chair
Entirely satisfied with the chair. Showroom staff very helpful and considerate. Delivery exceptional and delivery men excellent.
Customer in South Yorkshire Posted on 08/12/2025 (Reviewer did not use service)
The trader replied (on 08/01/2026)
Thank you for your wonderful feedback! We’re so glad to hear you’re entirely satisfied with your chair and that our showroom team were helpful and considerate. It’s also fantastic to know that your delivery experience was exceptional — our delivery team at CareCo will be thrilled to hear your kind words!
New chair
Customer Service
Quality
Value
Paul and Paddy delivered our new rise and recline chair last Friday. They were extremely helpful and friendly. They took time to explain how the chair worked and put it in the place where we needed it. They took all the rubbish away. We were very happy with the way they worked and helped us! Thanks Paul and Paddy!!
Customer in South Yorkshire Posted on 07/12/2025 , work completed 05/12/2025
The trader replied (on 08/01/2026)
Thank you so much for your lovely feedback! We’re thrilled Paul and Paddy could make your delivery smooth, helpful, and friendly — they really do know how to make a chair feel right at home. We’ll be sure to pass on your thanks to them at CareCo — rubbish removal and all!
Chair delivery
Customer Service
Quality
Value
Kash and keiron were very professional, kind and caring in the way they demonstrated the chair to mum.
Customer in West Yorkshire Posted on 06/12/2025 , work completed 06/12/2025
The trader replied (on 08/01/2026)
Thank you for your lovely feedback! We’re so pleased to hear that Kash and Keiron were professional, kind, and caring when showing your Mum how the chair works. We’ll be sure to pass on your kind words — at CareCo, our team loves making sure everyone feels well looked after (and a little bit impressed too!).
Careco Delivery.
Customer Service
Quality
Value
Everything went smoothly and efficiently thanks to Sean and Ahmed,what a team! Nothing was too much trouble.
Customer in Greater London Posted on 05/12/2025 , work completed 05/12/2025
The trader replied (on 08/01/2026)
Thank you for the great feedback! We’re so glad Sean and Ahmed made everything run smoothly — we’ll let them know they’re officially our “dynamic duo.” Nothing is too much trouble when you’ve got a team like that at CareCo!
Purchase of riser-recliner armchair
Customer Service
Quality
Value
I went with my daughter to the Southampton showroom to buy a riser-recliner armchair. Kevin and Ben were both helpful, showing us different chairs and allowing us time to choose the fabric. We did not feel pressurised at any time to make a decision. The chair was delivered on time by Rick who was on his own. He unpacked it, set it up and showed me how the handset worked. It looks smart, is very comfortable and I am very pleased with it.
Customer in Hampshire Posted on 05/12/2025 , work completed 04/12/2025
The trader replied (on 08/01/2026)
Thank you so much for your kind feedback. We’re so pleased to hear that Kevin and Ben provided helpful, pressure-free guidance in our Southampton showroom, and that Rick delivered and set up your riser-recliner so efficiently. It’s wonderful to know that your chair looks smart, is comfortable, and that you’re very happy with it. At CareCo, we really appreciate you taking the time to share your experience and we’ll be sure to pass on your kind words to the team.
Professional Job Done
Customer Service
Quality
Value
Paul and Paddy delivered my New Chair they were Professional Kind and Friendly. They also adjusted my Swivel Table just right. Brilliant Job done by Experts.
Customer in South Yorkshire Posted on 05/12/2025 , work completed 05/12/2025
The trader replied (on 08/01/2026)
Thank you for your fantastic feedback. We’re so happy to hear that Paul and Paddy provided professional, kind, and friendly service during your delivery. It’s great to know they adjusted your Swivel Table perfectly and that you’re happy with your new chair. At CareCo, we take pride in our team’s expertise and dedication, and we’ll be sure to pass on your kind words. Thank you for choosing CareCo.
Recliner & 2Sofas
Customer Service
Quality
Value
Great service all round from David in Preston showroom to Kieron and his mate on delivery. Everything went smoothly and everything was explained fully.Delivery was two weeks earlier than quoted so we were please to have everything installed before Christmas.
Customer in Lancashire Posted on 04/12/2025 , work completed 04/12/2025
The trader replied (on 08/01/2026)
Thank you for your great feedback. We’re thrilled to hear that you received excellent service from David in our Preston showroom through to Kieron and his delivery colleague. It’s wonderful to know everything went smoothly, was fully explained, and that your delivery arrived earlier than expected — especially in time for Christmas. At CareCo, we always aim to make the whole experience as seamless as possible, and your kind words mean a lot to the team. Thank you for choosing CareCo.
Fantastic service
Customer Service
Quality
Value
CareCo have been brilliant! Ahmed and Sean delivered our recliner on 10Nov25 and were so patient and understanding. They explained everything so clearly and my Mum is very happy with her lovely new chair. Vicky in the Brighton store was fantastic too. Thank you!
Customer in West Sussex Posted on 04/12/2025 , work completed 10/11/2025
The trader replied (on 08/01/2026)
Thank you so much for your wonderful feedback. We’re delighted to hear that Ahmed and Sean provided such patient, understanding, and clear support during the delivery of your recliner. It’s especially lovely to know your Mum is very happy with her new chair. We’re also pleased to hear that Vicky in our Brighton store made such a positive impression. At CareCo, we’re proud of our teams and the care they give to our customers, and we’ll be sure to share your kind words with everyone mentioned!
Efficient Service
Customer Service
Quality
Value
Tim and Stuart very professional and friendly. Extremely happy with their customer service skills! Thank you
Customer in Leicestershire Posted on 03/12/2025 , work completed 03/12/2025
The trader replied (on 08/01/2026)
Thank you for your lovely feedback. We’re delighted to hear that Tim and Stuart provided such professional and friendly service. At CareCo, we pride ourselves on delivering excellent customer care, and it’s great to know their customer service skills made such a positive impression. We’ll be sure to pass on your kind words to them. Thank you again for choosing CareCo.
Recliner/riser chair
Customer Service
Quality
Value
Outstanding customer service from visiting the show room in Sept, very helpful full attention on customer needs. We were kept informed throughout even contact 30mins before delivery. Delivery guys were first class friendly, went the extra mile, explained the operations of the chair in great detail that the customer could understand. Left the premises tidy. 5 star service
Customer in Northumberland Posted on 02/12/2025 , work completed 25/11/2025
The trader replied (on 08/01/2026)
Thank you so much for your fantastic 5-star review. We’re delighted to hear that your showroom visit, communication throughout the process, and delivery experience all met your expectations. At CareCo, our team takes great pride in giving customers their full attention and ensuring everything is clearly explained and stress-free from start to finish. We’ll be sure to pass on your kind words to both our showroom and delivery teams. Thank you again for choosing CareCo — it truly means a lot to us.
Brilliant!
Customer Service
Quality
Value
What a team! Arrived at exactly the time we were advised they wood, parked the van sensibly out of the way of other road users, delivery men, Tim & Stuart introduced themselves ‘ confirmed the item to be delivered. Assembled chair including the extra covers ordered and care kit. Demonstrated how to use the chairs remote control and then cleared all the packaging away, leaving the property exactly as it was prior to arrival but ensuring chair was located in the correct position for use. Careco are fortunate to employ such professional and conscientious workers. Thank you.
Customer in West Midlands Posted on 01/12/2025 , work completed 01/12/2025
The trader replied (on 01/12/2025)
Thank you for your wonderful review!! I am so pleased that both Tim and Stuart were professional, arrived on time and stayed to demonstrate your new chair and the covers too, I will pass on your thanks, they will be so chuffed. I hope you enjoy your new chair and thank you for choosing CareCo.
Three piece suite
First delivery was chair installed with utmost care and drivers very pleasant then went back on 17thOctober to order settee to match. This was delivered within the time specified. the drivers who installed (Shaun and Paul) were very careful, tested everything and were very efficient. Excellent service and would recommend to anyone. Also on visiting the Store Hannah and Shai were very helpful, you were made to feel very comfortable.
Customer in Cheshire West and Chester Posted on 30/11/2025 (Reviewer did not use service)
The trader replied (on 01/12/2025)
Thank you for your lovely review, I am so pleased to hear that both Hannah and Shai were helpful and made you feel comfortable during your visit to our showroom. I am also thrilled to read that both Shaun and Paul were efficient and excellent, I will be sure to pass this on to them. I really hope you enjoy sitting and relaxing on your new sofa and chair, thank you for choosing CareCo, we look forward to welcoming you back in the future!!
My new mobility scooter
Customer Service
Quality
Value
I bought an Abilize Ranger Li to enable me to give our border terrier, Rosie, long walks. Osteoarthritis prevents that otherwise. I am absolutely delighted with the scooter. It gives a smooth ride on our uneven pavements and the mirrors give me a very clear rear view to avoid Rosie being surprised by other dogs coming up behind us. Controlling the scooter is very simple and it is really comfortable. I was also delighted with the home delivery and set-up process. It was done by very helpful people, at the expected time, and no packaging was left behind. It's also worth pointing out that I had gone to CareCo's nearest showroom (on a Sunday) and was given plenty of time to test drive 3 different models of scooter that met my needs. That included driving outside. The staff were very helpful and I was able to make my own choice.
Customer in Tyne and Wear Posted on 28/11/2025 , work completed 25/11/2025
The trader replied (on 01/12/2025)
Thank you for your lovely review. I am so pleased that our showroom staff gave you the time you needed to look around and test out our scooters and what a great choice you have made in choosing our Abilize Ranger!! I will pass on your thanks to our delivery team, they will be thrilled to read your review, it is so nice to hear that they took their time to unpack the scooter and make sure you knew how to use it before taking all the packaging away. I hope you enjoy many trips out and about with Rosie. Thank you for choosing CareCo, we look forward to welcoming you back!!
great service
Customer Service
Quality
Value
great service in the shop. took all the time I needed to make my choice and good advice. No pushing g for more expensive ones. The delivering was quick and a nice young man installed the share and took the old one away. Very pleasant and helpful. greatly recommended.
Customer in Greater London Posted on 28/11/2025 , work completed 28/11/2025
The trader replied (on 01/12/2025)
Thank you for your kind review, I am pleased that our showroom staff gave you the time you needed to look around and choose what you needed. I am also pleased to hear that our delivery team were nice, pleasant and helpful, I will pass this back to them. Thank you for choosing CareCo, we look forward to welcoming you back!!
Excellent delivery service. Quality chair
Customer Service
Quality
Value
Excellent delivery service, the men who delivered and installed the MaxiComfort Oasis chair were friendly happy courteous men. The chair is extremely comfortable, sturdy and just what hubby needed (as he struggles with getting out of furniture) with this chair its a doddle
Customer in Lancashire Posted on 28/11/2025 , work completed 23/10/2025
The trader replied (on 01/12/2025)
Thank you for your lovely review!! What a great addition to your home, the Maxi Comfort Oasis Chair I am so pleased that both you and your husband are happy with it and it helps him with his day to day mobility needs. I will pass on your thanks to our delivery team they will be thrilled. Thank you for choosing CareCo, we look forward to welcoming you back!!
Excellent chair
Great chair. Delivery men fantastic. Really pleased with it. So easy to use. Would recommend to anyone. Great price too.
Customer in Tyne and Wear Posted on 27/11/2025 (Reviewer did not use service)
The trader replied (on 01/12/2025)
Thank you for you kind review!! I am so pleased that the delivery went well and our team were fantastic, we hope you enjoy sitting and relaxing in your new chair. Thank you for choosing CareCo!!
Mobility scooter delivery
Customer Service
Quality
Value
Mick & Dave were punctual , friendly & very helpful with delivering my scooter & explained in detail how everything worked . It has been a pleasure dealing with care co . Thank you & kindest regards.
Customer in South Yorkshire Posted on 21/11/2025 , work completed 18/11/2025
The trader replied (on 01/12/2025)
Thank you so much for your lovely review!! We’re delighted to hear that Mick and Dave were on time, helpful and gave a detailed explanation for your new scooter, I will pass on your thanks I'm happy that your journey so far with CareCo has been excellent, thank you again for choosing CareCo!
Careco experience
Customer Service
Quality
Value
From ordering riser recliner chairs to delivery everything was smooth. Knowledgeable sales assistant Efficient and courteous delivery assistants Explanation of controls etc excellent. Would definitely recommend this company
Customer in West Yorkshire Posted on 21/11/2025 , work completed 20/11/2025
The trader replied (on 01/12/2025)
Thank you for your lovely review!! I am so pleased to hear that your customer journey has been smooth from start to finish and that our advisors were efficient and courteous, we really do aim to be the best for our customers. Thank you for choosing CareCo, we look forward to welcoming you back!!
Very efficient
Customer Service
Quality
Value
Contacted me day before as I was first delivery. Followed my directions and arrived promptly. Friendly. Put up chair quickly and then spent time explaining all functions. No negatives. Thank you
Customer in East Riding of Yorkshire Posted on 21/11/2025 , work completed 19/11/2025
The trader replied (on 01/12/2025)
Thank you for your review! We’re delighted to hear that you were happy with the delivery and they arrived on time. We really appreciate your feedback as we are proud that our delivery teams are friendly and professional throughout their time with our customers, I will pass on your thanks. Thank you again for choosing CareCo.
Riser/Recliner Chair
Customer Service
Quality
Value
We recently ordered a riser/recliner chair from Care Co in Canterbury. The showroom staff were extremely helpful in making sure that we ordered a chair that was suitable for my wife and would fit within our home. The chair was delivered and assembled yesterday by Graham and Bailey. They were fantastic; polite, professional and extremely friendly. They arrived on time, were extremely neat and tidy, and made sure that the chair was positioned exactly were my wife wanted it. They then explained, in detail, exactly how the chair worked and only left when they were sure everything was OK. Well done and thank you.
Customer in Kent Posted on 20/11/2025 , work completed 19/11/2025
The trader replied (on 01/12/2025)
Thank you so much for your kind review! We’re delighted to hear that our showroom staff at Canterbury were extremely helpful during you most recent visit. It is also so nice to hear that our delivery team of Graham and Bailey were polite, professional and took their time to assemble the chair and demonstrating them until you were both happy, it does make the whole service from start to finish go smoothly and enjoyable. I will pass on your comments and wish to thank you again for choosing CareCo
Very pleased with ordering and delivery
Customer Service
Quality
Value
After seeing the CareCo advertisement on TV I decided to look them up. Discovering a great selection of seating I decided on the Wentworth fireside chair. Ordering was simple and straightforward. Chair was delivered when expected by friendly, helpful Dave and Mick who rung half an hour before delivery as promised, Good work chaps! The chair is very comfortable just what I've been looking for and great service. Many thanks CareCo!
Customer in Derbyshire Posted on 19/11/2025 , work completed 19/11/2025
The trader replied (on 01/12/2025)
Thank you so much for your lovely review! What a great decision to purchase the Wentworth Fireside Chair, I hope you enjoy many hours sitting in your new chair. I am pleased to hear that our delivery guys Dave and Mick were friendly and helpful. I will pass on your comments and wish to thank you again for choosing CareCo!
A very pleasurable shopping experience
Customer Service
Quality
Value
On 5th November 2025 we stepped into Care Co's showroom in Bristol and found to our delight a wide range of riser recliner chairs. Gareth greeted us and established what we were looking for. He showed us those in the range that would suit our needs and left us to try them out in our own time. He came back and answered all our questions, in a thoroughly knowledgeable way. We were with him for about two hours. When we left to go for lunch he was not pushy in any way and expected us to take time to think about our purchase. Returning an hour so later we were greeted like old friends and again told to take our time making up our minds, choosing colours and that which fitted each of us correctly. Another hour or so and we ordered two different chairs, one for each of our needs... Upon delivery of the first chair, Jack and Stevan carefully unloaded it from the van and put it on a trolley to transport it down the sideway to the rear of the house and then lifted through the patio door and unwrapped it from its "raincoat".(very well covered and protected) They assembled the chair and Stevan demonstrated how it all works and put it in its new home, whilst Jack gathered up all the wrapping and put it in the van. Both of them were very happy in their work and answered all our questions. As a company Care Co. appears to excel in their customer service.
Customer in North Somerset Posted on 18/11/2025 , work completed 18/11/2025
The trader replied (on 19/11/2025)
Thank you so much for your lovely review! We’re delighted to hear that Gareth in our Bristol showroom welcomed you both into the store and allowed you to take your time in trying out our range of rise and recliners. I am pleased to hear that on your return he was exactly the same, friendly and receptive explaining the different features and chairs available. I am also very happy to read that our delivery team, namely Jack and Stevan were polite, professional and took their time to assemble the chairs and demonstrating them until you were both happy, it does make the whole service from start to finish go smoothly and enjoyable. I will pass on your comments and wish to thank you again for choosing CareCo!