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CareCo

4.9

236 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday 10:00–16:30

About

At CareCo, we believe that when your mobility changes, your life doesn't have to.

Since our beginnings in a barn in 2009, we've grown into the UK's leading mobility retailer, dedicated to making every day better for people up and down the UK. Our extensive range includes mobility scooters, riser recliners, wheelchairs and daily living aids, all designed to keep you active, independent and comfortable. And because there’s no one-size-fits-all approach to your mobility, our nationwide showrooms let you get hands-on with a product before you buy.

We’re more than just a retailer. We're always by your side in your journey towards greater independence, with services like Home Installation, expert engineering and product support to help you get more from your mobility aids. Find us online, in our showrooms or on the phone 7 days a week, ready to make your every day a better day.

What we do

  • Disability and mobility

    • Rise and recline chairs
    • Wheelchairs
    • Bathing aids
    • Home adaptations
    • Powerchairs
    • Stairlifts
  • More Services

    • mobility scooters
    • walking aids
    • adjustable beds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
236 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Riser/recliner installation
David and Phill came today to install my oasis riser/recliner they were efficient, polite and friendly and a credit to your business
Customer in Hampshire Posted on 24/07/2026 (Reviewer did not use service)
Great service - highly recommend
Customer Service
Quality
Value
The service in the shop was excellent, able to try out various options and helped to find chairs that are perfect to meet our needs. Dave & Caroline who delivered and installed them were very helpful, took my wishes into account, and were very patient in explaining how everything worked.
Customer in Warrington Posted on 24/07/2026 , work completed 24/07/2026
Brilliant Service
From going to the showroom in Chester to yesterday’s delivery and installation, everything went like clockwork. I would certainly recommend Careco to others. Stuart and Jason were brilliant with the delivery, and the 2 ladies in Chester ( sorry, can’t remember their names) were so helpful and knowledgeable; nothing was too much trouble, and the coffee wasn’t too bad either. All involved were a credit to your organisation. Thank you.
Customer in Powys Posted on 22/07/2026 (Reviewer did not use service)
The trader replied (on 23/07/2026)
Good Morning, Thank you for your lovely review. We are glad that Stuart, Jason, and the showroom staff provided this 5* service. If you need any future assistance, please do let us know, Kind Regards, CareCo Team
Great service
Customer Service
Quality
Value
Item was delivered on time as agreed. Technicians were polite and efficient. Can’t fault this service provider
Customer in West Midlands Posted on 22/07/2026 , work completed 22/07/2026
The trader replied (on 23/07/2026)
Good Morning, Thank you for your kind words. We are glad that you found our delivery agents polite and efficient. If you need any future assistance please do let us know, Best Wishes, CareCo Team
Excellent service 5 Stars
Customer Service
Quality
Value
From the moment we went to the Braintree showroom to ordering and final delivery was faultless. All questions and concerns I had were answered pretty much straight away. They had very good product knowledge, and I felt safe as it was a mobility product. Phone centre customer service was very good. I felt safe when discussing the product. The operations team were excellent. Delivery was on the button, and David and Josh couldn't be more helpful if they tried. They were brilliant. Totally recommend the company. Will be buying the table.
Customer in Greater London Posted on 21/07/2026 , work completed 21/07/2026
The trader replied (on 23/07/2026)
Good Morning, Thank you for your lovely review, We are glad that our delivery team was able to help, and they provided brilliant service. If you need any future assistance, please do let us know, Kind Regards CareCo Team
Better than expected
Customer Service
Quality
Value
We had our installation done today by Dave & Caroline from the Leeds Depot who did a fantastic job, they phoned to let us know they were only 15 minutes away and when they arrived they made sure they did no damage to our property whilst bringing the two chairs in. Once both chairs were fully connected they then went on to make sure all operations on the remotes were working correctly then Dave went on to explain the workings of the remote and made sure I understood, but did say if I had any problems just to give CareCo a call. Exceptional service
Customer in County Durham Posted on 20/07/2026 , work completed 20/07/2026
The trader replied (on 21/07/2026)
Good Morning, Thankyou for your lovely review, We are glad that your delivery went smoothly and that Dave and Caroline were so helpful during the process. If you need any future assistance please do let us know, Kind Regards, CareCo
Belmont Riser Chair
Customer Service
Quality
Value
Dave and Phil were perfect delivery and installation chaps. Polite, friendly and efficient. And singing the praises of CareCo as an employer
Customer in Nottinghamshire Posted on 17/07/2026 , work completed 17/07/2026
The trader replied (on 18/07/2026)
Thank you for your lovely review!! It’s great to know your delivery went smoothly and everything was installed just as it should be. I will pass along your kind words to the team. Thank you for choosing CareCo. All the best CareCo Advocacy Team
Fantastic service!
Customer Service
Quality
Value
Kevin and Justin B delivered and installed a chair for my mum and they could not have been nicer. Extremely professional and efficient but most importantly two of the nicest people you’d want to have in your home. They worked quickly and explained everything I needed to know. What great customer service!
Customer in Cambridgeshire Posted on 15/07/2026 , work completed 15/07/2026
The trader replied (on 18/07/2026)
Thank you so much for your kind review! We're delighted to hear that you had a positive experience. Your feedback means a lot to us, and we look forward to helping you again in the future. Warm regards CareCo Advocacy Team
Very satisfied
Customer Service
Quality
Value
I ordered by telephone which was very easy and went very well. The delivery also went well with plenty of time given for arrival. The delivery men were very friendly and helpful and showed me how to use the chair. It is very comfortable and I love the massage and heat. It is very relaxing. I am very satisfied with the product and the service
Customer in Warwickshire Posted on 10/07/2026 , work completed 03/07/2026
The trader replied (on 14/07/2026)
Good morning , thanks for such a glowing review! A lot of thought goes into our customer's journey, and it great to get that recognition! I hope you enjoy your new chair, and thank you again for choosing CareCo! All the best CareCo Advocacy Team
Friendly staff in all departments
Customer Service
Quality
Value
We had great help choosing our armchairs at the showroom. We were kept well informed of the progress of our order. We had our armchairs delivered today, the installation team were so friendly and helpful. We're really pleased with quality and design of our chairs, there was a slight problem with one of them and it was easily rectified. Feel we have great aftercare in place
Customer in Norfolk Posted on 07/07/2026 , work completed 07/07/2026
The trader replied (on 14/07/2026)
Good morning, Thank you for your lovely review!! I am so pleased to hear that your customer journey has been smooth from start to finish and that our advisors were efficient and courteous, we really do aim to be the best for our customers. Thank you for choosing CareCo, we look forward to welcoming you back!! Warm regards Customer Advocacy Team
Delivery and set up
Customer Service
Quality
Value
From the start to finish our two careco installers, Dave and Kash were polite and very friendly. Installed our furniture professionally and prompt and were a pleasure to have in our home. Very pleased customers.
Customer in County Durham Posted on 07/07/2026 , work completed 07/07/2026
The trader replied (on 14/07/2026)
Thank you for the lovely review! It sounds like we're making all the right moves to continue being the UK's leading mobility company! It’s great to know your delivery went smoothly and everything was installed just as it should be. Thank you for choosing CareCo, you're support means so much! Warm regards CareCo Advocacy team
Fantastic chair & excellent customer service
I initially went into the Norwich store on 13th May, having seen a riser recliner chair online, but didn’t want to buy unseen and untried. The assistant explained about measurements as applicable to me. She also explained the difference between two & four motor chairs. The chair I had chosen online was fairly basic (£699) and was not comfortable. I was shown another chair which fitted well and was immediately comfortable. I explained I would need to take funds out of my deposit account which needed 7 days notice. The assistant took all my details and gave me a copy of the chair I wanted. I went back in about 10 days later and the chair was ordered. It was delivered, set up and I was shown how to use the remote for all actions of the chair. Since receiving it on 25/6/2026 I have never had such a comfortable seat.
Customer in Norfolk Posted on 01/07/2026 (Reviewer did not use service)
The trader replied (on 02/07/2026)
Good afternoon, thanks for such a glowing review! A lot of thought goes into our customer's journey, and it great to get that recognition! Thank you for choosing CareCo, we look forward to welcoming you back!! All the best CareCo Advocacy Team
Great care at CareCo
Customer Service
Quality
Value
From choosing the appropriate size and model of riser/recliner chair in the showroom to delivery and removal of my old chair I have had first class service from CareCo. My chair is a heavy piece of furniture and I would recommend the service provided by, in this case, Jason and Stuart who carried in and assembled the chair. I definitely could not have done it on my own. I’m now discovering just how comfortable it is and I think it will give me great comfort in the future. Thanks again CareCo.
Customer in Conwy Principal Area Posted on 19/06/2026 , work completed 19/06/2026
The trader replied (on 25/06/2026)
Thank you for your lovely review!! I will pass on you thanks to our delivery team they will be thrilled. Thank you for choosing CareCo, we look forward to welcoming you back! All the best CareCo Advocacy team.
Great service
Customer Service
Quality
Value
Friendly and efficient. Delivery on time. Very pleased with CareCo, very professional. Would definitely recommend to friends and family
Customer in Gwynedd Posted on 16/06/2026 , work completed 16/06/2026
The trader replied (on 25/06/2026)
Thank you for taking the time to leave this we appreciate it ! It sounds like we're making all the right moves to continue being the UK's leading mobility company! Thank you for your support you appreciate it ! All the best, CareCo Advocacy team.
Great Recliner
Customer Service
Quality
Value
Great service at the Peterborough Store. Lisa was very helpful. Delivered within the given timetable. Dave and Kash delivered and explained everything really clearly and took the rubbish away. Cheerful and helpful guys. Really pleased with the recliner. I no longer have to pull my husband out of the sofa. It gives him more independence. Would highly recommend CareCo.
Customer in Lincolnshire Posted on 15/06/2026 , work completed 05/06/2026
The trader replied (on 30/06/2026)
Good afternoon, thanks for such a glowing review! A lot of thought goes into our customer's journey, and it great to get that recognition! I will pass along your kind words to the team — they’ll be thrilled! All the best CareCo Advocacy Team.
New recliner
Customer Service
Quality
Value
Shaun & Stuart delivered my new recliner, they came at the time they said they would. Built it and showed me how to use it. They were polite and professional . From choosing to delivery . I am happy with the service I have had and would recommend careco to anyone who needed one of there products.
Customer in Leicester Posted on 15/06/2026 , work completed 15/06/2026
The trader replied (on 30/06/2026)
Good afternoon, It’s great to know your delivery went smoothly and everything was installed just as it should be. I will pass on you thanks to our delivery team they will be thrilled. Thank you for choosing CareCo, we look forward to welcoming you back! Warm regards CareCo Advocacy Team
Great recliner
Customer Service
Quality
Value
Great service at the Brierley Hill Store. Perfect delivery time and service by the two people who delivered who explained everything really clearly and took old chair and rubbish away. Well done Tim and Paul. Really pleased with my recliner, would highly recommend CareCo.
Customer in West Midlands Posted on 12/06/2026 , work completed 11/06/2026
The trader replied (on 30/06/2026)
Good afternoon, Thank you for your kind feedback! We’re so pleased to hear you felt well looked after at our CareCo showroom, and that the right chair was found for you. It’s great to know your delivery went smoothly and everything was installed just as it should be. Warm regards CareCo Advocacy Team
Prompt and efficient
Customer Service
Quality
Value
Jason and Stuart delivered and installed my new riser recliner. They arrived on time, removed my old chair, set up the new chair and explained how it worked. They were professional efficient and friendly.
Customer in Worcestershire Posted on 11/06/2026 , work completed 11/06/2026
The trader replied (on 30/06/2026)
Good afternoon, Thank you so much for your lovely review! I am so pleased to hear that your new chair has been delivered and installed professionally. Enjoy your new chair and thank you again for choosing CareCo! All the best CareCo Advocacy Team
Excellent service
Customer Service
Quality
Value
Jason and Paul delivered and installed my new riser chair. They made the whole experience easy and efficient. Good explanation of how to operate it too.
Customer in Powys Posted on 07/06/2026 , work completed 27/05/2026
The trader replied (on 30/06/2026)
Good afternoon, Thank you so much for your lovely review! I am so pleased to hear that your new chair has been delivered and installed professionally and our team gave you a good explanation of how to operate your chair. All the best CareCo Advocacy Team
Quick and Efficient Delivery
Customer Service
Quality
Value
We ordered 2 Dartmoor chairs and they were delivered quickly within 3 weeks. The installation by two local lads was also quick and efficient, they were both polite and helpful making the whole process easy and stress free. Would heartedly recommend CareCo to anyone considering buying from them.
Customer in Essex Posted on 07/06/2026 , work completed 05/06/2026
The trader replied (on 30/06/2026)
Good afternoon, Good afternoon, thanks for such a glowing review! A lot of thought goes into our customer's journey, and it great to get that recognition! Thank you for choosing CareCo, you're support means so much! All the best CareCo Advocacy Team
Excellent service
I took my mother to buy a new mobility trolley and chair from CareCo . The service was exceptional . Shanane was lnowledgable patient anc a pleasure to deal with . Delivery was quick and efficient . We were kept informed throughout the process and James and atom were wonderful . They were friendly efficient and treated us with the upmost respect . Everyone involved in our experience was 5 star abc we wouldn’t hesitate to go back to them or to recommend them to anyone needing this service
Customer in Cheshire West and Chester Posted on 05/06/2026 (Reviewer did not use service)
The trader replied (on 30/06/2026)
Thank you for your lovely review!! I am so pleased to hear that your customer journey has been smooth from start to finish and that our advisors were efficient and courteous, we really do aim to be the best for our customers. Thank you for choosing CareCo, we look forward to welcoming you back!! All the best CareCo Advocacy Team.
Delivery of new riser chair
Customer Service
Quality
Value
Dave and Kash delivered and installed my new riser recliner. Brilliant team. Fast an efficient but still cheerful and respectful.
Customer in South Yorkshire Posted on 05/06/2026 , work completed 03/06/2026
The trader replied (on 30/06/2026)
Good afternoon, Thank you so much for your lovely review! I am so pleased to hear that your new chair has been delivered and installed professionally. Thank you for choosing CareCo, you're support means so much! All the best CareCo Advocacy Team
Efficient and friendly service
Kevin & Justin delivered my chair within the time slot, set it up and explained how it worked. They were professional and friendly.
Customer in Posted on 03/06/2026 (Reviewer did not use service)
The trader replied (on 30/06/2026)
Good afternoon, Thank you for your lovely review!! What a great addition to your home. Enjoy your new chair and thank you again for choosing CareCo! All the best CareCo Advocacy team.
New Recliner Chair
Customer Service
Quality
Value
I am very happy with my new recliner chair. Kevin and Justin B arrived on time and put my new electric recliner chair together before explaining to me carefully how to use it. They were cheerful, professional and very strong as I have stairs up to my flat. I was also delighted that for a small fee the old chair was taken away as well as all the extraneous packaging for the new chair. I would definitely recommend CareCo and I thank them for their service.
Customer in Kent Posted on 03/06/2026 , work completed 03/06/2026
The trader replied (on 30/06/2026)
Good afternoon, thanks for this !! It’s great to know that you are happy so far with the chair. I will pass along your kind words to the team — they’ll be thrilled! Enjoy your new chair and thank you again for choosing CareCo! Warm regards CareCo Advocacy team.
Great work
Customer Service
Quality
Value
Had our new rise and recliner chair delivered today by Dave and Kash, arrived when they said they would, very polite and helpful and made sure I understood the controls. Lovely guys.
Customer in Greater Manchester Posted on 02/06/2026 , work completed 02/06/2026
The trader replied (on 30/06/2026)
Good afternoon, thank you for taking the time to leave this we really do appreciate it. I hope your chair is a welcoming addition to your home. Thank you for choosing CareCo we appreciate your support and look forward to welcoming you back. All the best CareCo Advocacy team.