Carroll's Window & Door Solutions Ltd

I was given the number of this company by a neighbour, after having asked and tried several companies which had let me down. I contacted them originally to reseal the outside of my living room window as I had water infiltration. I had contacted my house insurance who had sent a surveyor to check the damage and had concluded it was a joiner's job. My experience from my initial call to Carroll's Window to the completion of the job has been nothing but exceptional. They have been friendly and very professional every step of the way. When the surveyor came to check the windows to be resealed, I asked if they did work on windows with condensation and other repairs, replacing the timber window boards in 2 areas, replacing the hinge of one window and the front door gasket. The surveyor came over 2 days after my phone call and I received the quote 4 days later. I was impressed by the details and that what I had asked for was captured. There was only 1 window pane with condensation not recorded and the surveyor came back straight away to take the dimensions. I was informed of the next steps, ordering the materials and I would hear back within 4 weeks, I did. Two tradesmen came on Wednesday 17th April to do the jobs and they were very friendly and so professional. I can tell that they take pride in their work and they cleaned after they finished. I am over the moon with the repairs and how good everything looks. I am so happy. I wish I had contacted them sooner to fix the issues.

As above, the work was done with care and with great attention to detail. I cannot fault the work in any way. The 2 men, Alan and Brian just got on with it. The finish is exquisite. They cleaned the path outside and vacuumed inside to such a standard I did not have to do a thing. The quality of both the product and of the workmen is fantastic. Cannot recommend them highly enough.

Smooth process from beginning to end. Surveyor excellent and informative. Tradesmen tidy and pleasant as well as experienced and perfectionists. Fantastic job and would use them again in my other properties. The owner Paul is easy to deal with. Great product and very competitive price I would highly recommend this company

After much research, decided on a Rockdoor for the front of the house. Rockdoor provided list of accredited installers. Carrolls windows and doors were the most competitive estimated price. Paul was in touch and a survey was done and price was confirmed. Four weeks later door was installed. Workmanship and attention to detail was outstanding. We are delighted with the finished job. The installers were professional, efficient and tidy. Paul was in touch all through the process and we would thoroughly recommend using Carrolls.

Work was carried out to a high standard. Installers were friendly and helpful, and made sure we understood how everything worked. The finish was superb. They left the work areas extremely clean and tidy. Very pleased with the work done.

Having already had all my windows, front door and a stable back door installed at my home by Carroll's beautifully, I had no hesitation in recommending them to my church to install new doors and surrounding glass panels. The church felt the price was good value for money. The work was completed beautifully. The workers cleaned up well as they had done in my house and everyone who has seen the doors, thinks they look fabulous, including myself. Getting the text to say they would be coming out to fit the doors on 8/2/2024, was an answer to prayer as we are having a big celebration this Sunday 11/2/2024, with outside guests who will now be welcomed through a beautiful new door rather than one with cellophane covered, cracked panes.

I contacted McCarroll's on 9th January to get a quote for a new front door, I received a quick response and a visit was arrange for next day to attend to see me. I was very happy with service I received from Phil the surveyor who was very knowledgeable and helped me with my choice. Quote was received later that day and I accepted. I was told it would 5-6 weeks until door was built and fitted. I was happy and surprised when I received a phone call to arrange the fitting of my new door after 3 weeks from when I accepted the quote. The work was done and I am extremely happy with the service I received. I cant thank Paul and his team enough for the quick and stress free process. I would recommend this company to anyone who is looking to purchase a new door.

First class service from start to finish. Workmanship cannot be faulted. Great communication with company. First class workmen who were polite helpful and left everything clean and tidy when they finished job. Paul was very friendly and helpful with advice about new windows and blinds. Phil the sales rep was also a great help in advising what type of Windows would be best for us. Absolutely no pressure whatsoever was placed on us to buy. I would definitely recommend this company to anyone needing windows or doors renewed.

The whole service from start to finish has been fantastic and a really easy fast process, Paul was always available and replied very promptly to any queries, Brian and Alan who fitted my new Rockdoor were professional and the job was completed in a few hours with no hassle. Wouldn’t hesitate to use Carroll’s again and highly recommend.

I purchased my Rockdoor from Carroll’s because of the excellent customer service workmanship and professionalism of this company. I contacted Paul Carroll on a Saturday afternoon at the beginning of November along with other suppliers recommended by Rockdoor. Paul responded almost immediately to advise he would provide a quote on the Monday when the office was open. This quote arrived promptly on the Monday. I received three other quotes but Carroll’s outshone the others with the professional way it was produced and the speed of delivery. A surveyor visit was arranged and he arrived at the agreed time to take measurements. Phil is an asset to the company answering my questions of which there were many and assuring me I’d made an excellent choice of door. He advised if I chose to go ahead the lead time for the door would be around four weeks. The detailed quote arrived the next day from Nick in the office and I chose to proceed. Just short of four weeks my door was fitted by Brian and Alan who arrived promptly at the given time. They did a fantastic job and were neat and tidy workers. It is always difficult to choose a company when you have had no recommendations or evidence of their work apart from some social media pictures. I followed my instincts on this one and can only say I absolutely made the right choice. Would I recommend Carroll’s or use them again? I most definitely would. Paul and his staff are an absolute pleasure to deal with and are true professionals.