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5.0
139 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Recommended
Recommended
by 100% of customers
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Excellent experience
Customer Service
Quality
Value
We had 4 windows of various sizes and types and two doors replaced by Carrolls and couldn't be happier with the experience. From the very first contact with the surveyor who came to discuss our requirements and take measurements to the cheerful and efficient installation team who had the old windows out and new ones installed in a very short time, everyone we dealt with in the company was helpful, communicative and very obviously cared about the customer's experience. Having gathered quotes from several companies, we appreciated Carrolls' no sales pressure approach and were pleased to find the price quoted to be competitive. The company was recommended to me by a friend and I will have no hesitation in recommending this company to everyone I know who is replacing windows/doors.
Customer in North LanarkshirePosted on 19/05/2025, work completed 12/05/2025
Recommended
Patio Doors
Customer Service
Quality
Value
Arrived promptly and the fitters were polite and respectful of our home. The patio doors were fitted professionally and perfectly would not hesitate to recommend Carroll's Windows
Customer in North LanarkshirePosted on 12/05/2025, work completed 06/04/2025
Recommended
Excellent service and quality windows
Customer Service
Quality
Value
I am delighted with the service I have received from Carroll's windows. My new windows look great, and the service was excellent. Would recommend to anyone needing new PVC windows.
Customer in Glasgow CityPosted on 08/04/2025, work completed 02/04/2025
Recommended
Impressed and delighted!
Customer Service
Quality
Value
This firm stood out from the outset compared to the other two firms I had invited to quote for the window installation. The Sales/Surveyor suggested options available to us that the others didn’t. Their submitted price was very competitive and came with an insurance backed guarantee. Communications were excellent throughout and the installation was completed professionally on the day. The workers were courteous and tidy, a credit to their company. I wouldn’t hesitate to recommend this company based on my experience.
Customer in StirlingPosted on 28/03/2025, work completed 28/01/2025
Recommended
Picture window
From the initial consultation to installation, all members of Carroll’s Window & Door Solutions Ltd were professional, helpful, friendly and supportive. The work was carried out to a very high standard. I’m extremely pleased with the result, impressed by the company and will certainly recommend them.
Customer in North LanarkshirePosted on 27/03/2025 (Reviewer did not use service)
Recommended
Excellent
Customer Service
Quality
Value
The door was supplied and fitted on time. Workmanship was great. Door with 2 side glass panels were fitted the job was tricky as levels for floor and top opening were not straight neither were walls! The fitters did a very tidy and clean job , were polite and Friendly. The door was a Rockdoor and is great quality.
Customer in East Dunbartonshire CouncilPosted on 21/03/2025, work completed 20/03/2025
Recommended
New Front Door
Customer Service
Quality
Value
I would highly recommend Carroll's Windows & Door's to anyone. We recently used this company to supply and fit our brand new front door. The process from start to finish was very easy and stress free. The pricing was fair and reasonable first time round, no need to go back and forth with the usual 'let me speak to the manager' discount patter which was great! The installation was booked in very quickly given the time of year and the work was carried out expertly. I cannot fault this company at all, 10/10!
Customer in South LanarkshirePosted on 12/03/2025, work completed 06/01/2025
Recommended
New Door
Customer Service
Quality
Value
Excellent service and workmanship to detail, couldn't have asked for better from start to finish great price will certainly be using Carroll's window and door in future.
Customer in FalkirkPosted on 28/02/2025, work completed 28/02/2025
Recommended
Great work
Customer Service
Quality
Value
Initial phone call to Paul, visit from Phil the surveyor, giving options available and advice, had 7 windows & 2 doors replaced, which I am delighted with quality and price, installation team Brian, Robert & Robbie arrived on the agreed date and time. Did a great & tidy job, also explained how everything worked. Excellent customer service from start to finish. Will certainly recommend Carroll’s windows & doors.
Customer in FalkirkPosted on 28/02/2025, work completed 30/01/2025
Recommended
Front PVC door
Customer Service
Quality
Value
We have had positive experiences over 10 years ago with Paul and had them back again to fit the front PVC door recently. Went to the showroom to see the sample, had emails, phone calls communications, and surveys. All very professionally done and staffs were very polite and helpful. Job was done properly, arrived on time, went smoothly with the schedule and suited our budget. Any issues were resolved satisfactorily as well before we made the final payment. All very happy and thank you!
Customer in Glasgow CityPosted on 27/02/2025, work completed 07/02/2025