Endorsed by Which?

Carroll's Window & Door Solutions Ltd

5.0

124 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

Why you can trust this trader

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About

This business has not added a description yet.

What we do

  • Glaziers

    • Double glazed units
    • Triple Glazing
    • Window consultants
    • UPVC Windows
    • Double glazing installation
  • Doors

    • UPVC doors
    • Front door
    • Bi-fold doors
  • Double glazing

    • Double glazing installation
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
124 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Knowledgeable, efficient and pleasant to deal with.
Customer Service
Quality
Value
Looked up rock doors, gave 3/4 traders in mind, looked up on google, came up with this trader. Very efficiently, I asked for a ball-park price, then he sent a surveyor to get an accurate price, and I was very happy with it. Knowledgeable, efficient and pleasant to deal with. I liked his open manner on the telephone, he had open communication with me, and gave me better resonance that he was a great trader. Fitters were also clean and tidy.
Which? Trusted Traders Consumer Posted on 19/12/2024 , work completed 28/11/2024
Windows on an old lanark house
Customer Service
Quality
Value
Our experience of the service delivered from start to finish was excellent with Carrol’s windows and doors solutions. I am sorry it has taken me so long to write a review. We had our work completed on 5 new windows on our old property at the of September and three months on we are still delighted with the quality of the work and the windows. I would highly recommend this company, especially after we engaged with a few who were overpriced and highly pressurised for the sell. We will be using Carrol’s windows and doors again in the future. Maggie Clark
Customer in South Lanarkshire Posted on 17/12/2024 , work completed 27/09/2024
Assessment & Repair
Customer Service
Quality
Value
I sent an email asking if the company could make an assessment of the condition of my double glazing as drafts were apparent and we had problems opening & closing a couple of the windows. Assessor (Phil) was with us a couple of days later and told us that the only issues were with our hinges. He suggested that we replace these + retrofit trickle vents to prevent the condensation we were experiencing. I thought I might be in for a hard sell, but not the case at all. 2 weeks later work carried out by a couple of very friendly efficient chaps who hoovered and tidied up after themselves. Entirely satisfied with the whole experience. Quick initial response, friendly advice, professional job, I’m delighted.
Customer in East Dunbartonshire Council Posted on 09/12/2024 , work completed 06/12/2024
Highly Recommended Company
Customer Service
Quality
Value
I’ve used this company a few times and I have been really impressed with the service, prices and quality. Will definitely use them again and recommend them to anyone looking for new windows or doors.
Customer in North Lanarkshire Posted on 07/12/2024 , work completed 16/11/2024
Excellent from start to finish
Customer Service
Quality
Value
Our second order with this superb company. They patiently helped me whilst I changed my design several times (sorry!) and we are very happy with the final result. The team are terrific - the two fitters did a careful and excellent job - thank you guys. When we need any more work, we'll come straight to Carroll's.
Customer in Stirling Posted on 04/12/2024 , work completed 02/12/2024
Replacement Windows
Customer Service
Quality
Value
I ordered replacement windows for our home and conservatory. This company was recommended to me by a friend. From the very beginning, the communication has been excellent, keeping us fully informed of installation dates. The men who carried out the work done so to a high standard. They also tidied up as they went along. This was a very easy process and I would recommend Carroll's Windows and Doors to anyone without hesitation.
Customer in North Lanarkshire Posted on 03/12/2024 , work completed 19/09/2024
Front porch door & side glass +back door and side glass window
Front & back work carried out to detail from outset. Guys got stuck into the job, from laying out the dust sheets, to tidying up at the finish. Excellent finish inside and out.
Customer in North Lanarkshire Posted on 02/12/2024 (Reviewer did not use service)
Excellent work from Carroll windows
Customer Service
Quality
Value
New French doors and back door fitted recently by Carroll Windows from Cumbernauld service was excellent from start to finish the guys done a great job with the installation will definitely use Carroll’s again highly recommend this company
Customer in North Lanarkshire Posted on 02/12/2024 , work completed 25/11/2024
New front and back doors
Customer Service
Quality
Value
From the beginning choosing doors and then having the survey done every last detail was carried out perfectly. The workmen were very very tidy I am so happy with the quality of both doors and would 100% recommend Carroll’s. The doors are of excellent quality and fitted expertly.
Customer in North Lanarkshire Posted on 29/11/2024 , work completed 29/11/2024
Best Price, Quality Product/Workmanship and Excellent Service
Customer Service
Quality
Value
We were looking to replace 10 double glazed windows (quote for both double and triple glazing), replace 7 'Everest' aluminium patio door panels with triple glazed units, replace three 'Everest' front door glass panels with triple glazed units on the condition that the handle could also be repaired/replaced. Prior to agreeing the go ahead with Carroll's I obtained two additional quotes. Neither of these suppliers could repair our front door handle due to obsolete spares and both quotes were higher. The standout with Carroll's quote was the relatively low mark up for the triple glazing which we went for throughout. All discussions, measurements etc prior to order placement were handled very professionally with absolutely no sales pressure. Paul suggested a 'third party' handle replacement with a slight redrill requirement for the front door. Amazingly, however, he managed to source the exact Everest handle we required and was able to salvage the door. This saved me significant outlay on a new door! The windows were replaced in one day (two had been allocated) and the patio doors/front door were replaced on a second day two weeks later - all as agreed. The fitters turned up on time and completed both jobs with as little disruption as could be expected. There was zero damage to internal decoration and they cleaned up beautifully both days. Our experience with Paul and his team was first class from start to finish. Delighted with the results too!
Customer in East Dunbartonshire Council Posted on 19/11/2024 , work completed 24/09/2024
New windows installed and Front Door and Canopy
Customer Service
Quality
Value
From the day they came out Paul gave us options on what we were looking for no hard sale, received a quote a few days later which we accepted and estimated date to be installed. On the day of the installation the guys were great, 5 windows, new front door and a canopy above my front door were all installed in 1 day, 1st Class Service from these guys and would highly recommend this company, Thanks again
Customer in North Lanarkshire Posted on 13/11/2024 , work completed 12/11/2024
Great hassle free service - Job was fast & clean with no hassle
Customer Service
Quality
Value
We had 5 windows replaced on our property the teams was fantastic installing the windows and one day and great quality service with no fuss the sales team did not hassle us they came gave us a cost and did not hassle us. I cannot recommend theses guys enough
Customer in South Lanarkshire Posted on 23/10/2024 , work completed 26/09/2024
Great Service
Customer Service
Quality
Value
100% positive experience using Carrolls Windows and Doors. We had 9 windows, front door and patio doors fitted. Excellent customer service from start to finish. Phil came out and measured up and talked us through our options and said Paul would email us in a few days with a price. We never felt pressured at any point and very happy with the price. Paul phoned us with a time and date for the job and guys turned up on time and worked away for 2 days with the least bit of hassle, place was spotless after 2 days. Would highly recommend the company
Customer in South Lanarkshire Posted on 21/10/2024 , work completed 02/10/2024
New back door, no fuss.
Customer Service
Quality
Value
Having been strung along by a local tradesperson for three years, my tenant finally lost patience. I found Carroll's through Which? They had a surveyor in the area the next week, measured up, sent me brochures to choose a door from and answered my questions promptly. After the order was placed I was given a date for installation and that was the date that they came. At the same time glass in a window in the garage was replaced as well as toughened glass put in an interior glazed door. My tenant commented "The men were excellent, so nice and friendly and very tidy."
Customer in Stirling Posted on 21/10/2024 , work completed 07/10/2024
Brilliant installation
Customer Service
Quality
Value
We have used this company many times and never been disappointed. We would never use another installation company due to the excellent, hassle free Job which we experienced. Carroll’s team, from initial enquiry to completion could not have been more customer focused. The workmanship was outstanding and the team ensured we were happy with all aspects of the job. I would have no hesitation in recommending Carrolls for window/ door work. As the song says ”Their Simply the Best, better than all the rest” - Many thanks, Paul and the team
Customer in Renfrewshire Posted on 19/10/2024 , work completed 08/10/2024
Efficient and Trustworthy Window Installation
Customer Service
Quality
Value
I am very pleased with Carroll's Window & Door Solutions. Paul and his team delivered excellent service from initial enquiry to installation. The new windows look fantastic and have really improved our home. The installers were prompt, tidy, and professional. I appreciated the clear communication and fair pricing. I would recommend Carroll's for quality window work.
Customer in North Lanarkshire Posted on 19/10/2024 , work completed 25/09/2024
Would highly recommend Carroll's Windows
Customer Service
Quality
Value
Carrolls replaced my front and back doors and all the windows in my home. My windows were badly needing replaced so I had been looking for recommendations for the past few months. Carrolls regularly came up as being highly recommended by people and I have a few friends who had used them previously so I contacted them for a quote. Phil came out, measured up and sent out a detailed quotation, no sales pitch and no pressure at all. Five vans turned up on the Monday morning and they tore through the work in no time at all, everything was finished by the Tuesday afternoon. The guys did a great job, everything was left clean and tidy and I was delighted with my new windows and doors. This company have an excellent reputation in Cumbernauld, not just for their work but for their aftercare and I would have no hesitation in recommending them to everyone.
Customer in North Lanarkshire Posted on 18/10/2024 , work completed 30/07/2024
Carroll's Window and Door Solutions /First Class Service from Start to Finish
Customer Service
Quality
Value
We have just had a front door and garage door fitted by Paul and his team at Carroll's Window and Door Solutions. They provided a great service starting from contacting Paul then Phil coming to survey our property giving us all the options available and advice regarding them. Everything was very straightforward from start to finish our installation team Brian & Allan arrived on time as advised on the day of installation they were very professional, helpful and did a great job and cleaned up when they were finished they are a great asset to Paul and the rest of the team at Carroll's. We are both happy with the quality and finish of our new doors . We would definitely recommend this local company. Thanks to everyone at Carroll's.
Customer in North Lanarkshire Posted on 15/10/2024 , work completed 11/10/2024
Excellent work
Customer Service
Quality
Value
I recently had the door and window to my front porch replaced by Carroll’s. From the survey to installation on the day, the service and work carried out was first class. The workmen arrived early morning and worked non stop all day, tidying up after the job was completed. I am delighted with the porch and would highly recommend this company to anyone looking for similar work to be done
Customer in North Lanarkshire Posted on 06/10/2024 , work completed 03/10/2024
Back door installation
Customer Service
Quality
Value
The installer was very friendly, he arrived on time and after introducing himself he went straight to work. He was efficient, professional and was accurate in every detail. The finish is as beautiful as the door.
Customer in North Lanarkshire Posted on 03/10/2024 , work completed 08/09/2024
Windows & all external doors replaced
Customer Service
Quality
Value
I had 9 windows, 2 main and patio doors replaced with french doors. So impressed from the 1st visit of Phil. Felt no pressure for hard sales, very relaxed. Told about all steps of the work and if happy with initial estimate a fuller survey would be carried out. Again no pressure. Made aware of all the work the fitters would do and how they would take care whilst fitting. On the day, we had so many fitters that a job initially estimated for 2 days was completed in 1 day, they arrived at 9 and were done by 4! On arrival 1st job was to cover all flooring to protect carpets, fitters were brilliant, efficient and very tidy. Guys kept us fully informed on each room being done around the house. The end finish was superb. I work at home and happy to say the disruption with the install was minimum! Had issue with front door which was damaged in transit to Carrolls but a new door was reordered and installed and I was kept up to date with that install. Delighted with quality, cost, and finish of work. Would wholeheartedly recommend them.
Customer in Glasgow City Posted on 02/10/2024 , work completed 09/05/2024
Replacement window
Customer Service
Quality
Value
Highly recommend Paul Carroll Windows. The service was fast, professional and stress free. Good job done.
Customer in North Lanarkshire Posted on 01/10/2024 , work completed 27/09/2024
Outstanding work and company
Customer Service
Quality
Value
I found Caroll's Window and door solution by chance on the net and after the initial quote I decided to go ahead with them and that was best decision.... They are a local and very responsible, reliable and efficient company... The door was installed to perfection with a great workmanship, a very professional and tidy team and I was over the moon with the result, thanks to Paul and his team.
Customer in Glasgow City Posted on 26/09/2024 , work completed 25/09/2024
Perfection!
Customer Service
Quality
Value
I was recommended this company by a friend who had previously used them and I was happy to go through a local, independent business after previous, not so positive experiences elsewhere. From the first contact, through the quote and decision process to the installation I cannot fault the team at Carroll’s. I was immediately put at ease with the honest and non-pushy sales process. I was given the best advice to suit my requirements and the price was fantastic, it was a no brainer. On the day of install, the squad arrived and got to work. They were professional, respectful, friendly and hardworking. 6 windows and a door all done in one day, with a clean up after that left the place looking like no one had been ripping out windows just hours earlier. The workmanship is outstanding, I am over the moon with everything and I cannot recommend them highly enough. 5stars 100% perfection.
Customer in North Lanarkshire Posted on 18/09/2024 , work completed 17/09/2024
Door installation
Customer Service
Quality
Value
I have just had a new front door installed by Carroll’s windows and door solutions ltd I cannot praise the company enough communication was excellent and Paul was always on hand to answer any questions the work was completed to a very high standard ,the guys were professional and tidy and pleasant and I am very pleased with the results I would recommend Paul and the guys at carrolls wholeheartedly 10 out of 10 guys Thanks
Customer in North Lanarkshire Posted on 12/08/2024 , work completed 09/08/2024
High quality work by a local company
Customer Service
Quality
Value
We recently got all the windows and doors replaced in our house and what a great investment it was. Paul and the team were easy to work with, and answered all of our many questions. When the work was being carried out, the teams were very tidy, putting down dust sheets and cleaning up after themselves. The installation was done to such a high standard. I am very impressed by the quality of all the windows and doors. It’s made such a difference to the aesthetics of our house. Would highly recommend Carroll's Window & Door Solutions Ltd.
Customer in North Lanarkshire Posted on 10/08/2024 , work completed 24/07/2024
Door fitted at a great price
Customer Service
Quality
Value
Carrolls Windows and Doors has been great from start to finish. I got a quote for a door easily and when they visited me they were not pushy or trying to sell me extras. I got all the advice needed and then ordered my door. It didn't take long to fit my door and it was fitted to a very high standard (time was take by the fitter to do so well). The communication was excellent throughout and I was very happy with the price. I would recommend this company to others and I will definitely use them again.
Customer in Falkirk Posted on 07/08/2024 , work completed 04/08/2024
Happy customer! 😊
Customer Service
Quality
Value
Had full bedroom unit replaced as well as numerous double glazed panes where moisture had gathered between. Paul Carroll was professional to deal with throughout. Quick to respond and quotes were detailed and straightforward to make sense of. The window fitters were pleasant, friendly, respectful and very tidy. I am delighted with the work done and would recommend Carroll windows and doors to anyone! Thank you Paul ⭐️
Customer in North Lanarkshire Posted on 06/08/2024 , work completed 02/08/2024
Carroll’s Windows
Customer Service
Quality
Value
Both my wife and myself are delighted with the windows. The standard of craftsmanship and attention to detail was second to none including the tricky bay window. My thanks to Iain, Robert, Lee and the young chap whose name I forgot. They were a credit to your company.
Customer in North Lanarkshire Posted on 14/07/2024 , work completed 13/07/2024
Great Job Done on Time
Customer Service
Quality
Value
I recently had all the windows in my house replaced by Carroll’s Window and Door Solutions. The job was finished in 2 days and the new windows look immaculate. All through the process from survey to installation the work was carried out in a very professional way by Paul’s team. At the quotation stage we were never pressed for a decision and we made all the contacts. Paul’s guys were happy at their work and left no mess at the end of the job. I would highly recommend Carroll’s Window and Door Solutions if you need a job done well and at a good price.
Customer in North Lanarkshire Posted on 11/07/2024 , work completed 28/06/2024
Great Job
Customer Service
Quality
Value
From start to finish an excellent company to deal with. They started and finished on the agreed schedule prior to installation of doors and windows.The team turned up on time every day and basically got on the the tasks scheduled for that day. the finishings were to a very high standard and they cleaned up thoroughly after themselves they obviously take pride in their work. Ian and the team are a great asset to this company infact dealing with all the Team that were involved in was a good experience. I would have no issue recommending this company to family and friends
Customer in East Dunbartonshire Council Posted on 08/07/2024 , work completed 03/07/2024
Garden Room
Customer Service
Quality
Value
Paul’s team had already fitted windows and doors to our house previously and they were the only organisation we considered when we were looking to change our conservatory roof and windows and creating a garden room. From start to finish, Paul and his team were fantastic. All the team were punctual, professional, considerate, tidy and communicated well throughout the fitting. The team were very approachable and friendly. We are absolutely delighted with the garden room and it has been completed to an exceptionally high standard. We highly recommend Carroll’s Windows and Door Solutions Ltd and we have had no hesitation in passing on their contact details to other family members and friends. Paul and his team are brilliant.
Customer in North Lanarkshire Posted on 07/06/2024 , work completed 07/06/2024
Windows & Doors
Customer Service
Quality
Value
Just had my windows and doors done by this company. What can I say a great service from start to Finnish! I had originally got them out to see if 2 windows could be fixed then asked if they could quote me for everything, nothing was a problem for them and I did not get pressured into buying anything unnecessary. The guys who came to fit them worked non stop! And were a great bunch of guys, polite, respectful and very hard working! Not one bit of mess was left, considering the huge job they had! All done in one day as well! I'm over the moon with the difference.I highly recommend this company.
Customer in North Lanarkshire Posted on 04/06/2024 , work completed 03/06/2024
Excellent Work
Customer Service
Quality
Value
We had booked with Carroll's to replace our front and back doors. They came round and were really attentive and informative, in helping us to choose the best doors for our house. Once chosen, gave us an instal date but then contacted us to say that they had had a cancellation and could bring forward if we wished. On the dy, the guys arrived on time and worked really quickly and efficiently to install the doors. on completion, they tidied up completely to the extent taht you would never have know they had been. then took the time to talk us through all the mechanisms to make sure we were happy with what what had been done. Would definitley recommend carroll's if anyone is looking for replacement doors.
Customer in South Lanarkshire Posted on 29/05/2024 , work completed 22/05/2024
New Garden Room
Customer Service
Quality
Value
More than happy to recommend Carroll’s Windows & Door Solutions Ltd. They replaced our tired old conservatory with a modern new garden room which we’ll now be able to use all year round. From design to completion all work was carried out to a very high standard using quality materials. All tradesmen were friendly, punctual and tidy, with an eye for detail. We were kept up to date with progress throughout the project & Paul was always available to answer any queries we had. A truly positive experience throughout & can’t recommend highly enough.
Customer in East Dunbartonshire Council Posted on 22/05/2024 , work completed 10/05/2024
Excellent Work, couldn't be happier with the end result
Customer Service
Quality
Value
My parents recommended Carroll's Windows & Door Solutions to me. I was requiring new French doors and a front window for my house. The two workmen who installed the doors and the window, as well as the workman who came at the beginning and took the initial measurements, were all very professional and polite. The work was done to a very high standard, and the house was tidy when they left as well. Well done, and a massive thanks to Paul and his team, I would absolutely recommend them to anybody I know who was looking for new doors and/or windows installed.
Customer in North Lanarkshire Posted on 09/05/2024 , work completed 08/05/2024
New Patio Doors and Window
Customer Service
Quality
Value
Work carried out was new patio doors and window. Worked was carried out to a high standard with excellent service from measure up to completion. Very professional and staff knowledgeable, and helpful. They tidied up after themselves and completed work to a high standard. I would recommend this company.
Customer in North Lanarkshire Posted on 24/04/2024 , work completed 24/04/2024
A huge thank you to Carroll's Window & Door Solutions
Customer Service
Quality
Value
I was given the number of this company by a neighbour, after having asked and tried several companies which had let me down. I contacted them originally to reseal the outside of my living room window as I had water infiltration. I had contacted my house insurance who had sent a surveyor to check the damage and had concluded it was a joiner's job. My experience from my initial call to Carroll's Window to the completion of the job has been nothing but exceptional. They have been friendly and very professional every step of the way. When the surveyor came to check the windows to be resealed, I asked if they did work on windows with condensation and other repairs, replacing the timber window boards in 2 areas, replacing the hinge of one window and the front door gasket. The surveyor came over 2 days after my phone call and I received the quote 4 days later. I was impressed by the details and that what I had asked for was captured. There was only 1 window pane with condensation not recorded and the surveyor came back straight away to take the dimensions. I was informed of the next steps, ordering the materials and I would hear back within 4 weeks, I did. Two tradesmen came on Wednesday 17th April to do the jobs and they were very friendly and so professional. I can tell that they take pride in their work and they cleaned after they finished. I am over the moon with the repairs and how good everything looks. I am so happy. I wish I had contacted them sooner to fix the issues.
Customer in North Lanarkshire Posted on 19/04/2024 , work completed 13/03/2024
Fantastic work and all done with care
Customer Service
Quality
Value
As above, the work was done with care and with great attention to detail. I cannot fault the work in any way. The 2 men, Alan and Brian just got on with it. The finish is exquisite. They cleaned the path outside and vacuumed inside to such a standard I did not have to do a thing. The quality of both the product and of the workmen is fantastic. Cannot recommend them highly enough.
Customer in North Lanarkshire Posted on 14/03/2024 , work completed 12/03/2024
Excellent Tradesman and Product
Customer Service
Quality
Value
Smooth process from beginning to end. Surveyor excellent and informative. Tradesmen tidy and pleasant as well as experienced and perfectionists. Fantastic job and would use them again in my other properties. The owner Paul is easy to deal with. Great product and very competitive price I would highly recommend this company
Customer in North Lanarkshire Posted on 13/03/2024 , work completed 08/03/2024
New Rockdoor
Customer Service
Quality
Value
After much research, decided on a Rockdoor for the front of the house. Rockdoor provided list of accredited installers. Carrolls windows and doors were the most competitive estimated price. Paul was in touch and a survey was done and price was confirmed. Four weeks later door was installed. Workmanship and attention to detail was outstanding. We are delighted with the finished job. The installers were professional, efficient and tidy. Paul was in touch all through the process and we would thoroughly recommend using Carrolls.
Customer in South Lanarkshire Posted on 26/02/2024 , work completed 26/02/2024
Excellent work and on budget
Customer Service
Quality
Value
Work was carried out to a high standard. Installers were friendly and helpful, and made sure we understood how everything worked. The finish was superb. They left the work areas extremely clean and tidy. Very pleased with the work done.
Customer in North Lanarkshire Posted on 21/02/2024 , work completed 19/02/2024
Installation of Church doors and surrounding glass panels
Customer Service
Quality
Value
Having already had all my windows, front door and a stable back door installed at my home by Carroll's beautifully, I had no hesitation in recommending them to my church to install new doors and surrounding glass panels. The church felt the price was good value for money. The work was completed beautifully. The workers cleaned up well as they had done in my house and everyone who has seen the doors, thinks they look fabulous, including myself. Getting the text to say they would be coming out to fit the doors on 8/2/2024, was an answer to prayer as we are having a big celebration this Sunday 11/2/2024, with outside guests who will now be welcomed through a beautiful new door rather than one with cellophane covered, cracked panes.
Customer in Renfrewshire Posted on 09/02/2024 , work completed 08/02/2024
New Front Door
Customer Service
Quality
Value
I contacted McCarroll's on 9th January to get a quote for a new front door, I received a quick response and a visit was arrange for next day to attend to see me. I was very happy with service I received from Phil the surveyor who was very knowledgeable and helped me with my choice. Quote was received later that day and I accepted. I was told it would 5-6 weeks until door was built and fitted. I was happy and surprised when I received a phone call to arrange the fitting of my new door after 3 weeks from when I accepted the quote. The work was done and I am extremely happy with the service I received. I cant thank Paul and his team enough for the quick and stress free process. I would recommend this company to anyone who is looking to purchase a new door.
Customer in Falkirk Posted on 06/02/2024 , work completed 05/02/2024
First class company
Customer Service
Quality
Value
First class service from start to finish. Workmanship cannot be faulted. Great communication with company. First class workmen who were polite helpful and left everything clean and tidy when they finished job. Paul was very friendly and helpful with advice about new windows and blinds. Phil the sales rep was also a great help in advising what type of Windows would be best for us. Absolutely no pressure whatsoever was placed on us to buy. I would definitely recommend this company to anyone needing windows or doors renewed.
Customer in North Lanarkshire Posted on 28/01/2024 , work completed 25/01/2024
Fantastic service, highly recommend
Customer Service
Quality
Value
The whole service from start to finish has been fantastic and a really easy fast process, Paul was always available and replied very promptly to any queries, Brian and Alan who fitted my new Rockdoor were professional and the job was completed in a few hours with no hassle. Wouldn’t hesitate to use Carroll’s again and highly recommend.
Customer in North Lanarkshire Posted on 24/01/2024 , work completed 18/01/2024
Why did I purchase a Rockdoor from Carroll’s?
I purchased my Rockdoor from Carroll’s because of the excellent customer service workmanship and professionalism of this company. I contacted Paul Carroll on a Saturday afternoon at the beginning of November along with other suppliers recommended by Rockdoor. Paul responded almost immediately to advise he would provide a quote on the Monday when the office was open. This quote arrived promptly on the Monday. I received three other quotes but Carroll’s outshone the others with the professional way it was produced and the speed of delivery. A surveyor visit was arranged and he arrived at the agreed time to take measurements. Phil is an asset to the company answering my questions of which there were many and assuring me I’d made an excellent choice of door. He advised if I chose to go ahead the lead time for the door would be around four weeks. The detailed quote arrived the next day from Nick in the office and I chose to proceed. Just short of four weeks my door was fitted by Brian and Alan who arrived promptly at the given time. They did a fantastic job and were neat and tidy workers. It is always difficult to choose a company when you have had no recommendations or evidence of their work apart from some social media pictures. I followed my instincts on this one and can only say I absolutely made the right choice. Would I recommend Carroll’s or use them again? I most definitely would. Paul and his staff are an absolute pleasure to deal with and are true professionals.
Customer in North Lanarkshire Posted on 24/12/2023 (Reviewer did not use service)
New Front Door
Customer Service
Quality
Value
Highly recommend using Carroll’s Window & Doors Solutions. Excellent service, great choice of doors, competitive pricing with no pressure sales! Delighted with our new front door, really good quality door and expertly fitted. Contacted them about a new door, explained what we were looking for and Paul sent out various options & styles for us to look at. Appointment made to visit to measure up and check we were happy with the style, colour etc of the door. A quote is sent out in a few days and from there it’s an easy smooth process to get your door fitted within a reasonable timescale. Very happy with all aspects from ordering to having the door installed .
Customer in West Dunbartonshire Council Posted on 01/12/2023 , work completed 29/11/2023
Trusted company
Customer Service
Quality
Value
I have used Carroll’s window and door solutions on previous occasion and had no qualms about using them again. They are a friendly and knowledgeable team from survey to installation absolutely first class . They are reliable clean tidy workers and very approachable mannerly I have no hesitation in recommending them .
Customer in East Dunbartonshire Council Posted on 29/11/2023 , work completed 28/11/2023
Installation of new double glazed windows and doors.
Customer Service
Quality
Value
Excellent. The only word than can describe my experience with Carroll's Widows and Doors. From the first contact, to the survey, and then to the installation, everything was first class. The work was carried out in a careful and considerate manner by Alex and his team. All done according to the schedule, and finished on time. Well finished windows and doors have made a huge improvement to my property. Highly recommended.
Customer in North Lanarkshire Posted on 23/11/2023 , work completed 21/11/2023
Good workmanship
Customer Service
Quality
Value
Excellent response from initial enquiry to completed work. Initial quotation clear and detailed. Installers took time to cover floors and furniture around work area and cleaned up afterwards, including vacuum floors. Windows installed with no disruption to existing decorations. Would recommend Carrolls highly for their professional attitude throughout, including excellent customer aware installers.
Customer in Renfrewshire Posted on 14/11/2023 , work completed 07/11/2023
Quality and integrity from start to finish.
Customer Service
Quality
Value
Efficient administration, transparent billing, craftsman quality workmanship and polite conduct in my home make them a superb company to deal with. I’m fully satisfied with their service and happily recommend them to any potential customer.
Customer in Falkirk Posted on 31/10/2023 , work completed 17/10/2023
Fantastic job
Customer Service
Quality
Value
Brilliant job by Carroll’s to replace front door, window and damaged sill repair. All the neighbours are admiring the work. Great workers too! They did a fantastic job and cleaned up well. Would highly recommend.
Customer in East Dunbartonshire Council Posted on 27/10/2023 , work completed 25/10/2023
Exactly what it said "on the tin"
Customer Service
Quality
Value
At first glance, the title of this review might seem a little flippant, but there is nothing flippant about Carroll's Window & Door Solutions. From the first contact with their office, the work carried out for us was first class. We have a large conservatory and everything, but the roof needed replaced. From surveys to support, from good communication to finished article, I could not speak highly enough of this firm. Paul Carrol's firm was recommended to me by a trusted friend and I will be forever grateful. I have a special word of thanks for Iain and his team of workmen who carried out this job in two days. If I had to pick out something personal for me, it was that I felt I could trust everyone I dealt with. No anxiety around the job and, most importantly, value for money. I would not - and will not - hesitate to use Carroll's and to recommend them to family and friends.
Customer in Glasgow City Posted on 05/10/2023 , work completed 03/10/2023
Great Work and No Mess
Customer Service
Quality
Value
I was completely satisfied with the work carried out by Carroll's Window and Door Solutions. They installed 8 windows and a front and back door and also fitted cladding around two dormer windows. The team who carried out the work were efficient and professional and nothing was too much trouble for them. I asked if they could help with the refitting of my blinds. No problem, they refitted all my blinds without hesitation. I was worried that I would have to redecorate after installation as all my rooms have wallpaper. But I needn't have worried as there was nothing to do. They also cleaned up any mess each night before they left. I have no hesitation in recommending them. I also have the reassurance of knowing that should I have any issues in the future I can phone Paul and the problem will be dealt with immediately. A first class company from beginning to end.
Customer in East Dunbartonshire Council Posted on 03/10/2023 , work completed 11/09/2023
First class job from start to finish
Customer Service
Quality
Value
I had seen an example of the work of this company through a family member. I was impressed by their response to my initial enquiry. Everything was explained by Phil on his survey visit. Estimated time for order to be completed was as expected and I was given time to view the options. Nik kept me informed and the cost was explained . Paul contacted me to arrange a suitable time for the job to be completed. Workmen arrived on time and everything went according to plan. I am delighted with my new door - excellent quality and beautiful finish. No clearing up to be done and all rubbish was removed. I would have no hesitation to recommend Carroll's for their efficiency and excellent customer care.
Customer in South Lanarkshire Posted on 13/09/2023 , work completed 13/09/2023
Velux window replacement
Customer Service
Quality
Value
Recently replaced my velux window and the whole process was very quick from quote to installation. Very fair price. Friendly workers who were very professional and ensured that they didn’t leave a mess. Good company to deal with.
Customer in Glasgow City Posted on 28/08/2023 , work completed 25/08/2023
New front door
Customer Service
Quality
Value
The fitters were fantastic fitted my front door without leaving any mess. They explained how the locks worked. And it was all done within the scheduled time great job
Customer in Glasgow City Posted on 23/08/2023 , work completed 23/08/2023
Fantastic installation from start to finish
Customer Service
Quality
Value
I looked at a few window suppliers and installers over the last year. Varying prices provided. However I wanted to keep it local. Contacted Paul and his company came out quickly to quote and measure up. Received the quote quickly from them. I paid the deposit and it was only about 3 weeks till installation. The install took 2 days due to number of windows, but the team of installers were great. Quality is perfect. The team also ensured that they cleaned up after themselves. Would happily recommend on price, quality and workmanship. Thanks
Customer in North Lanarkshire Posted on 23/08/2023 , work completed 22/08/2023
Beautiful door and windows
Customer Service
Quality
Value
I had 6 windows and a rock door fitted over two days by Carroll’s windows recently. I have used this company before and once again I was not disappointed. The service is fantastic the quality of the work could not be faulted. The staff are professional, hard working and the standard of installation was excellent. The door and windows are perfect. I am so glad I choose this company to install my door and windows. I can not recommend this company enough. I would not hesitate to use them again.
Customer in Renfrewshire Posted on 18/07/2023 , work completed 11/07/2023
Window panel & Window sill replacement
Customer Service
Quality
Value
First class company amazing service from start to finish great price and value for money fitters Ian and Norbert were polite and very officiant on time completed the job cleaned up you wouldn’t know they were here I highly recommend this company if you want a first class job from a great company you should give them a call I will definitely be using again and will be telling all my friends .
Customer in Clackmannanshire Posted on 14/07/2023 , work completed 23/07/2013
Replacement and fitting of new doors
Customer Service
Quality
Value
I found them to be quick, tidy and efficient. Normally I have to clean up so much mess after work in the house but they even brought their own hoover. Very impressed and a big team working quickly to get the job done to a good standard.
Customer in North Lanarkshire Posted on 06/07/2023 , work completed 05/07/2023
Perfect from quote to completion
Customer Service
Quality
Value
I saw various recommendations for Carroll’s Window & Door Solutions when I was looking to get replacement doors. I called and Paul arranged to visit me. He asked me lots of questions about what I preferred the look to be, and did a full measurement at his visit. The quote came through a few days later and we were happy to place the order. Less than 4 weeks later, and the guys came out today to fit my new doors. They were professional, courteous and extremely helpful. They left the place tidy and removed all the packaging etc. The doors look fantastic! I was given excellent customer service throughout and I am more than happy to give this company 5 stars.
Customer in North Lanarkshire Posted on 03/07/2023 , work completed 03/07/2023
Fantastic service
Customer Service
Quality
Value
Needed to replace some external doors and window repairs following a poor service from another company. From start to finish the communication, service and products were brilliant. Carrolls did as they said. Work was carried out by a very professional and friendly team. I would have no qualms In recommending this company to my closest friends and family.
Customer in South Lanarkshire Posted on 30/06/2023 , work completed 29/06/2023
Composite Door purchase.
Customer Service
Quality
Value
The service provided from start to finish was excellent. The survey carried out by Phil who was informative and friendly. Paul was open and honest with regards to prices and did several quotes for different doors for us. The fitting of the door by David and Ian was fantastic . They were extremely competent and cleaned up every trace of them having been in my house. Top Class Service . Highly recommended. 🌟🌟🌟🌟🌟
Customer in North Lanarkshire Posted on 29/06/2023 , work completed 28/06/2023
Excellent service from start to finish
Customer Service
Quality
Value
what an amazing service from start to finish. And the installation today was great and the installer was so helpful and friendly. We'll definitely be recommending to our friends and family.
Customer in East Dunbartonshire Council Posted on 27/06/2023 , work completed 27/06/2023
excellent service
Customer Service
Quality
Value
used them twice - excellent work - staff were very tidy and really pleased with door and windows
Which? Trusted Traders Consumer Posted on 25/05/2023 , work completed 11/05/2023
Excellent workmanship.
Customer Service
Quality
Value
Brian and Norbert fitted our doors and window. The attention to detail and workmanship was excellent. They both left the place really tidy. I would thoroughly recommend this company to anyone needing this type of work done. I will certainly use them again in the future.
Customer in North Lanarkshire Posted on 17/05/2023 , work completed 17/05/2023
Excellent job
Customer Service
Quality
Value
We contacted Carroll’s to have a new door installed at our daughter’s house. We chose Carroll’s as it was a Which? Trusted Traders and the reviews were very positive. We were very pleased with all of the dealings we had with the company. Nick was very friendly and helpful from first contact to completion of the work. The surveyor, Phil, was very informative and provided us with all the details we needed. On the day of installation the two fitters, Ian and Robbie, were both friendly, polite and hard working. They carried out the work efficiently and thoroughly and ensured everything was left tidy. We were delighted as was our daughter with the end result.
Customer in North Lanarkshire Posted on 17/05/2023 , work completed 05/05/2023
Great company to deal with.
Customer Service
Quality
Value
Very happy with the windows and door I had installed by Carroll's. I appreciated advice from Phil when he came to measure up. The work team were excellent and completed work to a high standard. They also cleaned up completely when the job was finished. A couple of small issues were resolved promptly. Good communication throughout the process. Would highly recommend
Customer in Stirling Posted on 01/05/2023 , work completed 28/04/2023
Professional from start to finish
Customer Service
Quality
Value
The quality of the work is fantastic. These guys were so professional, worked great together, leaving no mess at all! Really impressed and all done within a few days. They even accommodated me by installing my bathroom windows the week before because I was getting bathrooms tiled. Would not hesitate to recommend and use again. Thank you so much!
Customer in North Lanarkshire Posted on 28/04/2023 , work completed 20/02/2023
Repair work to door
Customer Service
Quality
Value
We needed to replace the locking system in a door that had been in place for at least twenty five years. It was replaced with a new lock and door handles and everything is working perfectly again. No issues at all, tidy work and very pleasant staff
Customer in North Lanarkshire Posted on 22/03/2023 , work completed 09/02/2023
Tiled conservatory roof
Customer Service
Quality
Value
I’m absolutely delighted with the wonderful work done replacing my conservatory roof with tiles. Workers were polite and efficient. They were easy to talk with and explained everything they were doing. I used Carroll’s last year to replace my front door so knew I could rely on them to do a good job.
Customer in North Lanarkshire Posted on 21/03/2023 , work completed 20/03/2023
Quality, professional job
Customer Service
Quality
Value
I had patio doors replaced with French doors and chose Carroll's as I had read many positive reviews online. From start to finish the guys (from surveyor to installers) were very professional and helpful. The job was completed on time and the quality of work great. I would recommend this company.
Customer in North Lanarkshire Posted on 10/03/2023 , work completed 22/02/2023
First class job
Customer Service
Quality
Value
So happy we chose Paul Carroll windows and doors. From start to finish everything was professional, efficient. Great price, great product, great team of fitters. 4 new windows, Roc front door & set of bi folds with integrated blinds. Cleaned up after work, explained how everything worked, polite and great customer service. 5 neighbours and friends have subsequently used Paul Carroll and all delighted. Would not hesitate to recommend. Thanks lads.
Customer in Falkirk Posted on 09/03/2023 , work completed 30/09/2021
Excellent job!
Customer Service
Quality
Value
Excellent work carried out by Paul and his team. Love my new windows and doors. Great tradesmen. Did an amazing job. Would highly recommend them.
Customer in Falkirk Posted on 02/03/2023 , work completed 27/02/2023
Returning Customer
Customer Service
Quality
Value
I have just had a new window installed in my bedroom. The service, from quote to installation was great. Paul was really helpful and quick to respond. I received a few quotes but went with Carroll’s due to a positive experience last year after getting a few windows. There was very minor cosmetic issues that they fixed without hesitation on the windows from last year so I was confident in choosing the company again. I’d highly recommend
Customer in East Renfrewshire Council Posted on 24/02/2023 , work completed 23/02/2023
Replacement Windows
Customer Service
Quality
Value
A fantastic company to deal with. Had doors replaced last year and now windows. Phil who measured up is a pleasure to deal with and there is no hard sell just honest advice and a true understanding of what you need along with a very competitive price. The fitting team turned up on time and carried out the work well, leaving the house clean and tidy. Had a small fault with a windowsill but Paul rectified this quickly with no issue and again the fitter done a great job.
Customer in Falkirk Posted on 23/02/2023 , work completed 16/02/2023
Excellent Workmanship
Customer Service
Quality
Value
Just had my windows replaced by Carroll’s Windows & Doors and cannot fault their service from start to finish. Every care was taken during the fitting of the windows by the tradesmen to ensure there was no mess left behind once they had finished the job. We had an issue with one of the windows not opening but a quick call to Paul got the window sorted the very next day so their aftercare service cannot be faulted either and with a 10 year guarantee you can’t go wrong really if you do decide to use this Company. I have already recommended Carroll’s Windows to one of my neighbours who is considering having their windows replaced.
Louise in North Lanarkshire Posted on 22/02/2023 , work completed 15/02/2023
Installation of grnd floor & upper floor windows
Customer Service
Quality
Value
Excellent professional service. The installation and attention to detail was superb. Highly recommended.
Customer in Stirling Posted on 18/02/2023 , work completed 03/02/2023
Professional, helpful, reassuring.
Customer Service
Quality
Value
New windows and doors installed at a tenanted property undergoing refurbishment. From the very beginning, communications were excellent. Easily contactable, with prompt responses, providing additional reassurance and guidance. This immediately raised them above the bar in terms of choosing a company. Competitively priced, with quality workmanship and materials. Very pleased with the finishing and care taken. When additional problems with the property were revealed during installation (roofing issue) Paul presented me with the solution and was able to have a repair done immediately. Ordering process, invoicing and guarantee information all clear and concise. Overall I was very impressed and would not hesitate to recommend them.
Business Customer in South Lanarkshire Posted on 12/12/2022 , work completed 06/12/2022
First Class company, very professional
Customer Service
Quality
Value
New front door Installed and repair to French Doors. The whole process was seamless and all the work carried out was to a very high standard. Great advice from the surveyor who visited initially. Plenty of doors to choose from and no high pressured sales pitch. Just friendly and professional with competitive prices. On the day the whole job was done in a few hours with no mess at all. The installers were great as were the whole team at Carroll's Window and Door Solutions. A great company to deal with and we were also very happy that they will carry out any repairs to existing windows and doors with no problem. We were kept informed during the whole process and the job was completed to the timescale given and for the price quoted. Overall an extremely professional service throughout. Very happy customers and we would highly recommend.
Customer in Falkirk Posted on 28/11/2022 , work completed 24/11/2022
7 Dunlin. Conservatory.
Customer Service
Quality
Value
PC Carroll designed and built a conservatory of 14 m2 at the rear of our property in East Kilbride. The extension has brick dwarf walls to 600m, with glazing to roof level. The roof is tiled with roof lights. Internally the walls are plaster boarded and skim coated with a heating and lighting provision. The works were undertaken to the very highest standards. Care was taken at each stage to ensure the building looked well and performed to the standards identified - from foundation and slab through to roof tiling and internal finishing. The works were completed to schedule and to the agreed cost plan. Some additions were instructed and priced as the work progressed. Paul Carroll controlled the project personally, ensuring smooth progress at all times. I would have no hesitation in recommending P C Carroll for works of the nature where their management and resource are first class.
David in South Lanarkshire Posted on 17/11/2022 , work completed 16/11/2022
Window replacement
Customer Service
Quality
Value
Carroll’s surveyor came out and identified what windows needed replaced and what windows needed attention. We were then given a quote then a date when job could be done. The work was carried out very professionally by the team of installers. All in all we were very pleased with the work done and would highly recommend the company.
Ronnie in North Lanarkshire Posted on 27/10/2022 , work completed 25/10/2022
Quality work and customer service from the start all the way to end and aftercare.
Customer Service
Quality
Value
We sought out a few suppliers for new windows, outside doors and conservatory work. Carroll’s were by far the best value for money on paper, and now that the work is complete, I can safely say this is the case for the work too. We had great advice from the company on options, and the company even advised us of options that weren’t the most expensive but had great reputations (such as doors). We then got our installation date, and work was complete in less than two days to a fantastic standard. Not a drop of mess from the team, team had great chat and ensured we were kept up to date on progress. On completion, the work has completely transformed our house. Thank you.
Customer in North Lanarkshire Posted on 26/08/2022 , work completed 25/08/2022
Conservatory work
Customer Service
Quality
Value
Carrolls replaced the roof, glass and guttering of our conservatory. They provided a breakdown of costs and the final amount was what I paid. The surveyor was really helpful and provided clear advice on our options. The fitting team was mindful of our privacy and worked methodically over the 2 days to complete the job. They also dealt with any debris and cleaned the working areas. I am more than happy with the products and workmanship Carrolls provided. I have already commissioned them to replace the other windows in my home.
Customer in North Lanarkshire Posted on 25/08/2022 , work completed 23/08/2022
Replacement windows and doors
Customer Service
Quality
Value
Job was completed to a very high standard and on schedule. The three installers were very hard workers and efficient and cleaned everything up when they were finished. Very pleasant and courteous young men. I am delighted with the workmanship and finished article. A highly professional company which I would definitely recommend.
John in North Lanarkshire Posted on 24/08/2022 , work completed 23/08/2022
Great work
Customer Service
Quality
Value
Recently had windows and front floor installed by Carroll’s and cannot fault them - their workmanship and professionalism from start to finish were fantastic. Would highly recommend them for their good price and great workmanship.
Customer in Renfrewshire Posted on 27/07/2022 , work completed 22/07/2022
All windows doors and French doors done
Customer Service
Quality
Value
Absolutely brilliant job done by all the men. Men new exactly what they were doing and so nice every time my family spoke to them. I will be recommending them to my friends. Can’t speak highly of them . Also the communication l have had with Nick has be brilliant. Phil who measured windows was such a gentleman.
Customer in North Lanarkshire Posted on 13/07/2022 , work completed 06/02/2022
No Complaints
Customer Service
Quality
Value
Great service, excellent job, carried out professionally. Would definitely recommend Carroll and use them again.
Customer in Stirling Posted on 13/07/2022 , work completed 20/06/2022
replacement of conservatory roof
Customer Service
Quality
Value
Very pleased with the work done. Very friendly and reliable. Good communication from start to finish. All workmen very friendly and polite. No mess left. Would happily recommend.
Customer in Glasgow City Posted on 03/07/2022 , work completed 29/06/2022
New French Doors
Customer Service
Quality
Value
Second time I have used this company for replacement doors Excellent service from Phil the surveyor to competitive price and excellent service on fitting No mess everything cleared up and really excellent quality doors . I would definitely recommend Carroll’s Windows and Doors In fact I wouldn’t go anywhere else Totally delighted with new French Doors One very happy customer Thanks Paul and Brian
Mary in East Dunbartonshire Posted on 16/06/2022 , work completed 14/06/2022
Would highly recommend
Customer Service
Quality
Value
Can’t recommend Carroll’s windows highly enough from start to finish. Had all windows and front door replaced in-house and the team arrived promptly on the day as expected and worked till the job was complete. A team of six workers and were all professional and courteous and their standard of work was second to none even down to clearing up after the job was done. The finishing of their work is to a high standard and the windows and door look fabulous. I couldn’t find fault with anything they did. Would highly recommend.
Customer in North Lanarkshire Posted on 14/06/2022 , work completed 13/06/2022
Quality Products and Excellent Workmanship
Customer Service
Quality
Value
I chose Paul Carroll for my new bi-fold doors on the recommendation of a family member familiar with the industry. From the get go, Paul and his team were helpful and knowledgeable, advising me on the right aspects of the product for my needs. I'd priced many door options. Paul offered a quality aluminium system option with integral blinds and fitting for a good price, along with a 10 year guarantee. On installation day, Paul and his colleague were friendly and professional and took time and care to make sure the structural opening we had in place was fully prepared and ready to accept the new doors. Minor challenges were overcome with ease and the resulting product, fit and finish is excellent. We are extremely pleased with our new doors, the workmanship of the team and the overall experience. I highly recommend Paul Carroll.
Dave in Falkirk Posted on 08/06/2022 , work completed 07/06/2022
New Door and Window
Customer Service
Quality
Value
This is the second time we have used Carroll’s. They always deliver a great product for a great price exactly when they say they will. Fantastic people to deal with. 5 Stars all the way.
Customer in Perth and Kinross Posted on 01/06/2022 , work completed 16/05/2022
Excellent Service, High Quality Workmanship
Customer Service
Quality
Value
Full house windows installed and 2 doors. From quote to completion, excellent service. Surveyor arrived, very polite and friendly. Spent time explaining what would be done should we wish to go ahead with the works, no sales pitch which was refreshing. Agreed to have works carried out on receipt of quotation. The team of fitters arrived on agreed date and time. Very polite and friendly. Carpets covered in all rooms. Minimal disruption, just got on with the job. High quality workmanship, so pleased with the job. Would not hesitate to recommend this company.
Customer in North Lanarkshire Posted on 26/04/2022 , work completed 23/04/2022
Great Workmanship
Customer Service
Quality
Value
We had work done on our conservatory roof and house roof all of which was first class. The workers were excellent civil polite and knew exactly what they were doing. Would certainly give them 5 stars. Wouldn't hesitate to have work done by them again. If your needing first class tradesmen look no further than this company. Excellent
Customer in North Lanarkshire Posted on 21/04/2022 , work completed 20/04/2022
Fantastic service
Customer Service
Quality
Value
I had a front door fitted after ours decided it would no longer open. Due to a cancellation, the door was fitted 2 days earlier than expected which was brilliant timing for us. Brian turned up when he said he would said he didn't need anything and proceeded to get on with fitting the door. The door took about 2 hours to fit and I honestly wouldn't even have known Brian was in the house. The next time I saw him I had a lovely new front door. The fitting was quick, professional and completely hassle free. I'd proceeded a few doors prior to purchasing from Carrolls. Nick came out to measure and talk us through pricing (which was really reasonable compared with competitors). I'm delighted with the quality of service from start to finish
Customer in Falkirk Posted on 08/04/2022 , work completed 06/04/2022
Great work and very professional.
Customer Service
Quality
Value
Recently had two new doors fitted by Carroll’s Window and Door Solutions and we are absolutely over the moon with the finish. They were very professional and helpful right from the start of the process, with the surveyor visit and quotation, through to installation. Very good level of communication throughout and kept us informed of minor delays to delivery. The fitting was carried out to an extremely high standard, everything left clean and tidy. Would not hesitate to use Carroll’s again and would highly recommend.
Customer in North Lanarkshire Posted on 07/04/2022 , work completed 05/04/2022
Great work, happy customer
Customer Service
Quality
Value
Very happy with the work carried out to replace three windows. Professional service, cleaned up after work finished, would highly recommend.
Linda in North Lanarkshire Posted on 04/04/2022 , work completed 01/04/2022
Work well done, clean and tidy when finished
Customer Service
Quality
Value
We had new windows and doors in the entire house. The workers arrived on time both days and were clean, tidy and courteous. There was no damage to our existing paintwork and decoration which pleased us. I had taken the following week off to tidy up around the new windows but there was nothing that needed to be done. We are very happy with the work and would strongly recommend this company
Customer in North Lanarkshire Posted on 04/04/2022 , work completed 02/04/2022
100% recommend Carroll’s Window & Door Solutions
Customer Service
Quality
Value
Couldn’t recommend Carroll’s more. They have completed 3 windows, a front door and 1 set of French doors for us so far - we are booked in for the remainder of the house - and each time they deliver excellence and quality. You wouldn’t even know they had been there, they are so tidy upon finishing. The guys are really friendly and take you through all the do’s and don’ts once they’re finished, as well as answering any questions. Paul and his team go above and beyond - a really excellent company.
Customer in Renfrewshire Posted on 04/04/2022 , work completed 01/04/2022
Replacement French Door set in Conservatory and small hopper glass replacement in another window
Customer Service
Quality
Value
Carroll's Window and Door Solutions was fantastic from the very first visit from the Surveyor to measure up, fast quotation and excellent price followed on by completion of the work to the highest standard possible. I would highly recommend Carroll's on their high quality of workmanship, friendly staff and attention to detail leaving windows and doors gleaming and sparkling with no mess whatsoever. We couldn't be happier with the finished job of replacing French Doors. Communication wonderful too and we are very happy customers. Will have no hesitation using again and would highly recommend to anyone!!
Customer in North Lanarkshire Posted on 31/03/2022 , work completed 30/03/2022
Excellent work
Customer Service
Quality
Value
I had a large window removed and patio doors installed. The work was a really high standard and the workers were very professional throughout. Highly recommended and would use the company again. Really pleased with the new doors. The work was carried out on the one day and a small issue with the lock was resolved promptly the next day.
Customer in North Lanarkshire Posted on 25/03/2022 , work completed 23/03/2022
Highly recommended
Customer Service
Quality
Value
Excellent work, very tidy workers. First class service.
Which? Trusted Traders Consumer Posted on 17/03/2022 , work completed 01/11/2021
New windows installed by Carroll’s
This is a fantastic company. This is the second time I have used them and I can not fault anything. From the quote to the installation no issues whatsoever. I really like the way there is no salesman pressure Paul provides the quote without any pressure to buy and waits till you get back to him. It’s a breath of fresh air. I can’t recommend this company enough the team that came to my house on the two occasions where professional, well qualified who’s workmanship is outstanding. They were so helpful even took my blinds down and put them back up when the windows were finished. The team always go above and beyond making sure you are happy with the product and the end results. If you need windows call Paul you will get the best service.
Customer in Renfrewshire Posted on 09/03/2022 (Reviewer did not use service)
First class job
Customer Service
Quality
Value
I had the guys out to fit front door screen and back door the guys done high quality work and left a great job, they cleaned up after they were finished and I would definitely recommend them for quality of work and price
Customer in Falkirk Posted on 09/03/2022 , work completed 08/03/2022
New back door
Customer Service
Quality
Value
New back door fitted way before schedule. Workman fitted the door to a high standard and also fitted a cat flap in it, and cleaned up everything behind them. Very happy with the service and have now ordered some windows.
Customer in Falkirk Posted on 08/03/2022 , work completed 04/03/2022
New door
Customer Service
Quality
Value
Very professional and efficient job. Job done before scheduled date which was appreciated. Installer hovered up after the job leaving no mess. Would not hesitate to recommend Carroll’s Windows to anyone.
Customer in North Lanarkshire Posted on 07/03/2022 , work completed 04/03/2022
New windows and doors
Customer Service
Quality
Value
I had new windows and doors installed by Carroll's Window & Door Solutions Ltd. The service from start to finish was excellent. The initial measuring and quote went really well with a detailed account of what I would be getting and there was absolutely no pressure to buy or follow up calls pestering me. I was left to make my own decision. The guys who fitted the windows and doors were brilliant a really friendly bunch and boy did they graft. They even helped me to get my new fridge freezer through the door. From start to finish I was impressed throughout. The windows and doors are just beautiful and I'm really happy with them. The quality and value for money was also great. I would highly recommend them. Thanks guys you were all brilliant 👍👍
Customer in North Lanarkshire Posted on 22/02/2022 , work completed 18/02/2022
Highly Recommend - Fantastic Job
Customer Service
Quality
Value
We recently had Paul and his team fit replacement new Anthracite Grey PVC windows aand a new back door and we are absolutely delighted with the whole job. The windows and door look brilliant, and we have got rid of our old and draughty windows for new draught free ones. The fitting team were great and even put all our blinds back up after they were finished. They cleaned up any mess and hoovered everywhere they had been, when they left you wouldn't have know they had even been there (apart from the great new windows of course). This is the 2nd lot of work we have had done, other members of our family have also used them, and I would have no hesitation in recommending them to anyone. 1st class Job from quote to install - well done guys.
Customer in North Lanarkshire Posted on 16/02/2022 , work completed 10/02/2022
New windows and doors
Customer Service
Quality
Value
Really pleased with the service we've had from Paul and the team from Carroll's recently. A very personal service. From initial contact to the end of the job, they have been a pleasure to work with. No hard sales, everyone in the team has a passion for their product and doing the best job. Installation was so easy over two days, very tidy and the finish is excellent. Also comes with a long warranty and built-in aftercare should any problems arise. Highly recommended.
Customer in Falkirk Posted on 12/02/2022 , work completed 10/02/2022
UPC/Glazing repair work undertaken
Customer Service
Quality
Value
I have previously used this company following a community network review/recommendation. Then as now I was completely satisfied with their approach and service provision. On this occasion, they repaired a rear door lock, misted window and front door without issue. All aspects of their promises were achieved in respect of schedule and budget. As a company, they are responsive and appear genuine in their desire to delight the customer. Consequently, I would have no hesitation in referring them to others.
Customer in East Dunbartonshire Posted on 12/02/2022 , work completed 11/02/2022
Great job and no mess
Customer Service
Quality
Value
Having endured sales pitches from various companies l was delighted to be given a no nonsense quote from Carrolls. They fixed a date, turned up promptly and completed the work with minimum fuss and no mess. I am over the moon with my new windows and would not hesitate to recommend this company.
Customer in Falkirk Posted on 09/02/2022 , work completed 07/02/2022
First class service and excellent windows and doors
Customer Service
Quality
Value
First class service from start to finish, great quality windows and doors, the team off fitters are very friendly and helpful, First class all round.
Customer in North Lanarkshire Posted on 26/01/2022 , work completed 25/01/2022
Professional job at an affordable price
Customer Service
Quality
Value
Very happy with the job done, very affordable price compared to other ridiculous quotes offered by other companies. Couldn’t recommend Carroll’s enough. Will definitely be using them again for any further installations.
Customer in Renfrewshire Posted on 20/01/2022 , work completed 19/01/2022
Delighted with replacement windows from Carroll’s Window & Door Solutions
Customer Service
Quality
Value
Delighted with replacement windows from Carroll’s Window & Door Solutions. The team arrived promptly at agreed time and carried out the work to replace 4 windows efficiently. The quality of workmanship and materials are excellent. I was very pleased as windows look great. Their quote was very reasonable especially for windows which are guaranteed for 10 years. I’m glad I chose Carroll’s and would have no hesitation in asking them to carry out further work when required. Would definitely recommend this company.
Maureen in North Lanarkshire Posted on 18/01/2022 , work completed 17/01/2022
Absolute Professionals
Customer Service
Quality
Value
We were looking for a new front door as the Rosewood on our door was flaking off. My daughter gave me Carroll's Windows & doors number, so gave them a call for a quote. They called and took measurements, and told us we would be sent a catalogue to choose the style of door and glass we wanted. We opted for a Rockwood door which looks fantastic. We would like to thank the installers who did a fantastic job with absolutely no mess, and a truly professional installation. We 100% recommend Carroll's Windows & Doors
Thomas in Falkirk Posted on 13/12/2021 , work completed 09/12/2021
Door and windows replaced
Customer Service
Quality
Value
Wow!!!! the best experience I have had with any company I have used for any job. We had two patio doors and front door replaced. They were on time. There were 6 men. They all had there job and work brilliant together. Extremely clean while and after the job. The quality of the doors and windows are fabulous. My front door is beautiful. So pleased. Very reasonable price too Had a couple of snags and they were at my door the next morning. Amazing. All the guys were polite, good fun and very professional. I will use Carroll’s windows again and I highly recommended them. If I could give them 10⭐️ I would. A very happy customer.
Customer in North Lanarkshire Posted on 18/11/2021 , work completed 16/11/2021
Fantastic - I would highly recommend Paul and his team
Customer Service
Quality
Value
Quotation - Paul send round a highly experienced surveyor who took all the details of what we required. This info was sent back to Paul to compile a formal quotation which he duly provided. Note: We did not have to endure a salesperson throughout the entire process....a breath of fresh air! The quotation was very detailed and links to the products accompanied it so we could see exactly what we were quoted for. We ordered 4 sets of Bi-fold doors and a rear door. There was a manufacturing delay on the order which could not be avoided and Paul communicated this to us. During the install a team of 10 fitters, 8 from Paul's company and 2 from the team that were cutting the stonework. Everything ran like clockwork and the whole install process was carried out with speed, efficiency and above all...care and attention. The team cleared up all of their mess and insisted mopping the floors of the Kitchen and Sunroom! The quotation was 100% accurate with no hidden surprises. The doors have now been in for a week and we are really pleased with them. The quality of the material used is very robust (aluminium) and should last years. If you are considering the Bi-fold doors I would also highly recommend the venetian blinds that are fitted inside the glass unit. Never will we have to clean them! Overall, a top job and I would highly recommend Paul and his team at Carroll's Window and Door Solutions
Customer in South Lanarkshire Posted on 26/10/2021 , work completed 21/10/2021
First Class Job
Customer Service
Quality
Value
Recommended solution by Carrol was to replace old glazing units with A Rated units as frames were OK. All works carried out in jig time at a very reasonable price by a Team of excellent workers who were professional, clean and polite Would highly recommend this Company
Eric in North Lanarkshire Posted on 15/07/2021 , work completed 05/09/2019
Reference
Customer Service
Quality
Value
I have engaged Carroll?s in 8 of our let properties to refit windows and doors over the past few years. From consultation through to fitting the standard of care has being excellent. The quality of windows and the professional fitting has allowed me to recommend them to others also as the service they provide is faultless from start to finish. They have also refitted out our own home doing various aspects over the years. I would not hesitate to recommend Paul and his team to carry out any work as you can see by the repeat business that there work has continually maintained a high standard but still holding on to the personal touch that makes for a streamlined service.
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 04/12/2020
100% satisfied customer.
Customer Service
Quality
Value
I am 100% happy with the work carried out by Paul Carroll and his workers and would thoroughly recommend them to all friends and family etc. I know that if I required any ongoing maintenance of the windows and doors I would be able to contact Paul and the matter would be dealt with with immediate effect.
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 18/12/2020
Endorsement reference
Customer Service
Quality
Value
Replacement of window pane in conservatory. The work was done efficiently on the agreed date,the workers were polite and friendly and cleared up after job was finished. There was a follow up phone call from Paul Carroll to ensure I was happy with work done. I have used this firm before and had no hesitation in recommending them to friends and family. The jobs he has done have varied from single windows to full house window and door replacement and the feedback I receive is always positive. Apart from the high quality of the work done he keeps to his word and work is done on agreed dates.
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 12/01/2021
Brilliant Company to Deal With from start to End
Customer Service
Quality
Value
I have used Carroll's for over 4 years, he has replaced most double glazing panels throughout our house, and where the windows needed changing he changed the full window. Our front door was replaced by them, I am waiting till it is safe and legal for him to carry out a window replacement in our upstairs bathroom, already had a price and agreed it just waiting for him to get back to working after lockdown. His workers are brilliant and leave the place just as they found it, their craftsmanship is second to none and I have already recommended them to neighbours, friends and family. Those who have used him have come back with a positive report, thanking me for the recommendation. Great guys to deal with no Hassell, turn up at the stated time and leave when the job is done. ********** star rating
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 28/02/2020
Quality Fitted Garage Side Door
Customer Service
Quality
Value
New garage side door fitted. Door fitted was to a high specification with secure locking system. Fitter completed the job to a high standard and took away the old door.
Which? Trusted Traders Consumer Posted on 11/03/2021 , work completed 15/01/2021
Going The Extra Mile
Customer Service
Quality
Value
Replacement living room window Best experience ever with owner and work colleagues
Posted on 11/03/2021 , work completed 17/01/2021