Endorsed by Which?

Carroll's Window & Door Solutions Ltd

5.0

164 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday 10:00–14:00
  • Sunday - Closed

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About

This business has not added a description yet.

What we do

  • Glaziers

    • Double glazed units
    • Triple Glazing
    • Window consultants
    • UPVC Windows
    • Double glazing installation
  • Doors

    • UPVC doors
    • Front door
    • Bi-fold doors
  • Double glazing

    • Double glazing installation
  • Conservatories

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
164 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great service
Customer Service
Quality
Value
This is the second door we have had fitted. Excellent service and great after care. Delighted with the fitting and finished product.
Customer in South Lanarkshire Posted on 20/05/2025 , work completed 16/05/2025
Excellent experience
Customer Service
Quality
Value
We had 4 windows of various sizes and types and two doors replaced by Carrolls and couldn't be happier with the experience. From the very first contact with the surveyor who came to discuss our requirements and take measurements to the cheerful and efficient installation team who had the old windows out and new ones installed in a very short time, everyone we dealt with in the company was helpful, communicative and very obviously cared about the customer's experience. Having gathered quotes from several companies, we appreciated Carrolls' no sales pressure approach and were pleased to find the price quoted to be competitive. The company was recommended to me by a friend and I will have no hesitation in recommending this company to everyone I know who is replacing windows/doors.
Customer in North Lanarkshire Posted on 19/05/2025 , work completed 12/05/2025
Patio Doors
Customer Service
Quality
Value
Arrived promptly and the fitters were polite and respectful of our home. The patio doors were fitted professionally and perfectly would not hesitate to recommend Carroll's Windows
Customer in North Lanarkshire Posted on 12/05/2025 , work completed 06/04/2025
Excellent service and quality windows
Customer Service
Quality
Value
I am delighted with the service I have received from Carroll's windows. My new windows look great, and the service was excellent. Would recommend to anyone needing new PVC windows.
Customer in Glasgow City Posted on 08/04/2025 , work completed 02/04/2025
Impressed and delighted!
Customer Service
Quality
Value
This firm stood out from the outset compared to the other two firms I had invited to quote for the window installation. The Sales/Surveyor suggested options available to us that the others didn’t. Their submitted price was very competitive and came with an insurance backed guarantee. Communications were excellent throughout and the installation was completed professionally on the day. The workers were courteous and tidy, a credit to their company. I wouldn’t hesitate to recommend this company based on my experience.
Customer in Stirling Posted on 28/03/2025 , work completed 28/01/2025
Picture window
From the initial consultation to installation, all members of Carroll’s Window & Door Solutions Ltd were professional, helpful, friendly and supportive. The work was carried out to a very high standard. I’m extremely pleased with the result, impressed by the company and will certainly recommend them.
Customer in North Lanarkshire Posted on 27/03/2025 (Reviewer did not use service)
Excellent
Customer Service
Quality
Value
The door was supplied and fitted on time. Workmanship was great. Door with 2 side glass panels were fitted the job was tricky as levels for floor and top opening were not straight neither were walls! The fitters did a very tidy and clean job , were polite and Friendly. The door was a Rockdoor and is great quality.
Customer in East Dunbartonshire Council Posted on 21/03/2025 , work completed 20/03/2025
New Front Door
Customer Service
Quality
Value
I would highly recommend Carroll's Windows & Door's to anyone. We recently used this company to supply and fit our brand new front door. The process from start to finish was very easy and stress free. The pricing was fair and reasonable first time round, no need to go back and forth with the usual 'let me speak to the manager' discount patter which was great! The installation was booked in very quickly given the time of year and the work was carried out expertly. I cannot fault this company at all, 10/10!
Customer in South Lanarkshire Posted on 12/03/2025 , work completed 06/01/2025
New Door
Customer Service
Quality
Value
Excellent service and workmanship to detail, couldn't have asked for better from start to finish great price will certainly be using Carroll's window and door in future.
Customer in Falkirk Posted on 28/02/2025 , work completed 28/02/2025
Great work
Customer Service
Quality
Value
Initial phone call to Paul, visit from Phil the surveyor, giving options available and advice, had 7 windows & 2 doors replaced, which I am delighted with quality and price, installation team Brian, Robert & Robbie arrived on the agreed date and time. Did a great & tidy job, also explained how everything worked. Excellent customer service from start to finish. Will certainly recommend Carroll’s windows & doors.
Customer in Falkirk Posted on 28/02/2025 , work completed 30/01/2025
Front PVC door
Customer Service
Quality
Value
We have had positive experiences over 10 years ago with Paul and had them back again to fit the front PVC door recently. Went to the showroom to see the sample, had emails, phone calls communications, and surveys. All very professionally done and staffs were very polite and helpful. Job was done properly, arrived on time, went smoothly with the schedule and suited our budget. Any issues were resolved satisfactorily as well before we made the final payment. All very happy and thank you!
Customer in Glasgow City Posted on 27/02/2025 , work completed 07/02/2025
Replacement Conservatory
Customer Service
Quality
Value
From start to finish, the team at Carroll's were absolutely fantastic! We recently had our old conservatory replaced, and I can honestly say the entire experience was relatively stress-free. From the initial consultation, their customer care was exceptional. They listened carefully to our needs and offered helpful, practical and advice. The quote was clear and competitive. The installation team were punctual, polite, and well organised even in the sub-zero temperatures! They clearly took pride in their work, and the quality of their work was excellent. They were also very respectful of our home, keeping the work area, inside & outside of the house, tidy. There was a seamless coordination of the other trades too. Everything happened like clockwork, with the electrician & plasterers, all working together efficiently and professionally. It was clear that Carroll's had put a lot of effort into planning and managing the project. Even the final snagging was handled with care and attention to detail. They addressed the minor issues promptly and without fuss. The end result is a stunning new conservatory that has completely transformed our home. It's exactly what we wanted, and we couldn't be happier with the work. I would highly recommend Carroll's to anyone looking to get a conservatory.
Customer in North Lanarkshire Posted on 13/02/2025 , work completed 13/12/2024
Exterior Door
Customer Service
Quality
Value
First time with this company, We are absolutely delighted with the quality of the work and materials used. Everything went well from start to finish. It was a pleasure to have the Guys in our home. We have also decided to go ahead with more work with this company and looking forward to welcoming them back in our home.
Customer in East Dunbartonshire Council Posted on 06/02/2025 , work completed 06/02/2025
New Door
Customer Service
Quality
Value
Highly satisfied with the service and the product that was delievered. They were a pleasure to deal with.
Which? Trusted Traders Consumer Posted on 17/01/2025 , work completed 03/12/2024
1st Class Customer Service
Customer Service
Quality
Value
We had all our windows replaced after recently moving house. From the initial phone call to Paul and the visit by Phil the surveyor I cannot rate the company high enough for customer care. The windows were installed in one day the workers did not stop fantastic teamwork. The workers really cared about their work and spoke highly of the company they worked for. We will be using them again this month for a new garage and back door. Fantastic company to deal with. The most important thing is they actually care about their customers and the service they provide,
Customer in North Lanarkshire Posted on 09/01/2025 , work completed 16/12/2024
Great experience from start to finish.
Customer Service
Quality
Value
We did a bit of research and knew roughly what type of front door we wanted. Carroll's had been recommended to us after being warned off another company who had installed at a friend's. I arranged a booking to get a survey, quote and discuss options. All straightforward, the quote was what I expected for a higher-end door. The representative was great and when we visited the showroom, just to make sure we made the right choice, it was equally fantastic. The installation team were great and went the extra mile to get a good finish. Hassle free from start to finish which my wife and I are really happy with. Would definitely recommend,.
Customer in South Lanarkshire Posted on 09/01/2025 , work completed 06/01/2025
Knowledgeable, efficient and pleasant to deal with.
Customer Service
Quality
Value
Looked up rock doors, gave 3/4 traders in mind, looked up on google, came up with this trader. Very efficiently, I asked for a ball-park price, then he sent a surveyor to get an accurate price, and I was very happy with it. Knowledgeable, efficient and pleasant to deal with. I liked his open manner on the telephone, he had open communication with me, and gave me better resonance that he was a great trader. Fitters were also clean and tidy.
Which? Trusted Traders Consumer Posted on 19/12/2024 , work completed 28/11/2024
Windows on an old lanark house
Customer Service
Quality
Value
Our experience of the service delivered from start to finish was excellent with Carrol’s windows and doors solutions. I am sorry it has taken me so long to write a review. We had our work completed on 5 new windows on our old property at the of September and three months on we are still delighted with the quality of the work and the windows. I would highly recommend this company, especially after we engaged with a few who were overpriced and highly pressurised for the sell. We will be using Carrol’s windows and doors again in the future. Maggie Clark
Customer in South Lanarkshire Posted on 17/12/2024 , work completed 27/09/2024
Assessment & Repair
Customer Service
Quality
Value
I sent an email asking if the company could make an assessment of the condition of my double glazing as drafts were apparent and we had problems opening & closing a couple of the windows. Assessor (Phil) was with us a couple of days later and told us that the only issues were with our hinges. He suggested that we replace these + retrofit trickle vents to prevent the condensation we were experiencing. I thought I might be in for a hard sell, but not the case at all. 2 weeks later work carried out by a couple of very friendly efficient chaps who hoovered and tidied up after themselves. Entirely satisfied with the whole experience. Quick initial response, friendly advice, professional job, I’m delighted.
Customer in East Dunbartonshire Council Posted on 09/12/2024 , work completed 06/12/2024
Highly Recommended Company
Customer Service
Quality
Value
I’ve used this company a few times and I have been really impressed with the service, prices and quality. Will definitely use them again and recommend them to anyone looking for new windows or doors.
Customer in North Lanarkshire Posted on 07/12/2024 , work completed 16/11/2024
Excellent from start to finish
Customer Service
Quality
Value
Our second order with this superb company. They patiently helped me whilst I changed my design several times (sorry!) and we are very happy with the final result. The team are terrific - the two fitters did a careful and excellent job - thank you guys. When we need any more work, we'll come straight to Carroll's.
Customer in Stirling Posted on 04/12/2024 , work completed 02/12/2024
Replacement Windows
Customer Service
Quality
Value
I ordered replacement windows for our home and conservatory. This company was recommended to me by a friend. From the very beginning, the communication has been excellent, keeping us fully informed of installation dates. The men who carried out the work done so to a high standard. They also tidied up as they went along. This was a very easy process and I would recommend Carroll's Windows and Doors to anyone without hesitation.
Customer in North Lanarkshire Posted on 03/12/2024 , work completed 19/09/2024
Front porch door & side glass +back door and side glass window
Customer Service
Quality
Value
Front & back work carried out to detail from outset. Guys got stuck into the job, from laying out the dust sheets, to tidying up at the finish. Excellent finish inside and out.
Customer in North Lanarkshire Posted on 02/12/2024 , work completed 10/10/2024
Excellent work from Carroll windows
Customer Service
Quality
Value
New French doors and back door fitted recently by Carroll Windows from Cumbernauld service was excellent from start to finish the guys done a great job with the installation will definitely use Carroll’s again highly recommend this company
Customer in North Lanarkshire Posted on 02/12/2024 , work completed 25/11/2024
New front and back doors
Customer Service
Quality
Value
From the beginning choosing doors and then having the survey done every last detail was carried out perfectly. The workmen were very very tidy I am so happy with the quality of both doors and would 100% recommend Carroll’s. The doors are of excellent quality and fitted expertly.
Customer in North Lanarkshire Posted on 29/11/2024 , work completed 29/11/2024