Endorsed by Which?

Castle Locks (CTE Ltd)

4.8

30 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Emergency Locksmiths in Benfleet

If you find yourself in a fix and locked out of your home, vehicle or office you will need a locksmith urgently. This is when to call Castle Locks for fast expert help when you need it most.

Domestic and Commercial Locksmith
We service domestic and commercial clients and no job is too big or too small so if you find yourself in a crisis or an urgent situation then do not hesitate to call us. Save our number now. We have a mobile fitting and lockout service to cover house, commercial or vehicle problems.

Below is a summary of our locksmith products and services:

Locksmiths
Emergency Locksmiths
Mobile fitting service
Mobile car and house lockout service
Burglary Repairs
Car Locks
House Locks
Boarding
High Security Locks
Insurance work undertaken
Keys cut while you wait
Supply safes
UPVC lock specialists
Car transponder Keys For Most Makes of Vehicle

Please note this is an exhaustive list so please call our helpful and expert team or visit our shop

What we do

  • Locksmiths

    • Emergency locksmith service
    • Masterkeyed systems
    • Security locks for vans
    • UPVC lock specialists
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • Intercom systems
    • CCTV & video equipment
  • Handyman and home maintenance services

  • More Services

    • auto locksmiths

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.8
30 reviews
Customer Service
4.9
Quality
4.9
Value
4.6
Sort by
Broken lock
Customer Service
Quality
Value
Friendly excellent service, got out to me within a couple of hours and replaced my broken lock. Great guy and very reasonable. I can’t complain about any part of the service. 5 star.
Customer in Southend-on-Sea Posted on 16/12/2019 , work completed 09/12/2019
Quick help
Customer Service
Quality
Value
Called at 4.30pm Friday. Came 5pm. Fixed my lock by 5.15pm Very efficient service with a smile. Highly recommended.
Customer in Southend-on-Sea Posted on 13/12/2019 , work completed 13/12/2019
Highly recommend
Customer Service
Quality
Value
Unusual and difficult problem with old UPVC door. Unable to unlock. Lock was ok but something inside the door was broken. managed to fix it for us. Excellent service - would highly recommend.
Patricia, Essex Posted on 07/10/2019 , work completed 07/10/2019
Very pleasant
Customer Service
Quality
Value
Fast, efficient service and a very pleasant tradesman.
Christine, Essex Posted on 22/05/2019 , work completed 22/05/2019
Outstanding Service
Customer Service
Quality
Value
Couldn't recommend this company and staff enough, they were reliable, fast, efficient and very reasonably priced, i had been quoted by 2 other companies 1 was around £100 more expensive... they came and helped with my door straight away secured my home and was back the very next day to finish the job as soon as the part was in. Would definitely use again and recommend to anyone!
Customer in Essex Posted on 14/05/2019 , work completed 14/05/2019
Prompt and professional
Customer Service
Quality
Value
Barrel on front door changed. All done very quickly on time and very helpful. Cannot fault the service.
Robin, Essex Posted on 01/04/2019 , work completed 01/04/2019
Prompt and brilliant job.
Customer Service
Quality
Value
Fixed item which was obsolete. 100% happy.
Which? Trusted Traders Consumer Posted on 11/03/2019 , work completed 11/03/2019
Excellent response
Customer Service
Quality
Value
Excellent response to call out and temporary repairs followed by contact on order and installation of repairs and technical knowledge.
Norman, Essex Posted on 05/03/2019 , work completed 05/03/2019
Which? Local Review
Customer Service
Quality
Value
Very quick response to initial phone call and arrived punctually. Quickly understood the door lock problem and set about repair in professional manner. Friendly and courteous service. Recommended.
gsbruce Posted on 10/05/2016 , work completed 10/05/2016
My Review
Customer Service
Quality
Value
Phoned to advise time he would be calling and arrived on time. Job completed. Would use again.
Sheila, Essex Posted on 29/03/2016 , work completed 29/03/2016
Friendly, professional service.
Customer Service
Quality
Value
Castle Locks phoned in advance to let me know they would be with me in an hour which was between the time already arranged. He turned up and was very friendly and got straight to work. Knew exactly what he was doing and let me know the costs etc. before doing anything. Great service!
Jessica, Essex Posted on 29/03/2016 , work completed 29/03/2016
Reliable and professional
Customer Service
Quality
Value
Very courteous and efficient. Arrived with timescale arranged.
Sarah, Essex Posted on 07/03/2016 , work completed 07/03/2016
Which? Local Review
Customer Service
Quality
Value
When our conservatory door wouldn't open on a Saturday morning thus blocking access to the garden and with a long list of things I had promised my wife "yes I am going to do that", then Castlelocks saved the day. They were prompt easy to deal with and generally supportive - so - ensuring my avoiding another day of eating "humble pie" over oversights on my part, hey hoy!
exbrat Posted on 25/07/2015 , work completed 25/07/2015
My Review
Customer Service
Quality
Value
Excellent
Peter, Essex Posted on 21/03/2015 , work completed 21/03/2015
Prompt and professional
Customer Service
Quality
Value
Polite & efficient on the telephone when I rang for details re a new key barrel. Good explanation as to what was included in price i.e. checking if any adjustment was needed with door/frame. Came well within 2 hour time slot given for appointment, new barrel and decks carried out very quickly, cleanly & efficiently.
Delia, Essex Posted on 02/03/2015 , work completed 02/03/2015
Prompt and professional
Customer Service
Quality
Value
I made a phone call, we agreed the date and time. Castle Locks came as agreed, assessed the problem and offered a remedy to which I agreed to. They ordered the parts, returned and fitted. Job done. Dusted. Just how I like it to be.
Stephen, Essex Posted on 24/02/2015 , work completed 24/02/2015
Excellent response time
Customer Service
Quality
Value
I contacted Castle Locks on Friday, & was told that Locksmith would contact me on Saturday morning, which he did do. In spite of being busy & about to go on holiday that afternoon, he looked at the problems with my front door, sourced a like-for-like replacement lock & fitted it, & made an adjustment to the other lock, that morning. I also heard him suggesting an alternative locksmith to a caller who he could not assist in time, but to whom he was helpful.
Katharine, Essex Posted on 07/02/2015 , work completed 07/02/2015
Which? Local Review
Customer Service
Quality
Value
Phoned to ask for a quote for a lock replacement for a front door at my mother-in-laws home. Quote seemed very reasonable so I asked if they could do the job today and advised that I could be there in about an hours time. The locksmith arrived within 1.5 hrs and fitted a new lock within 5 mins. Polite, professional, helpful and excellent value. Would recommend.
popmum Posted on 15/04/2014 , work completed 15/04/2014
Which? Local Review
Customer Service
Quality
Value
Phoned mid-morning to request a visit, and was told that I would get a visit before 6pm (same day), for someone to sort out our problem. Charges for any work were clearly explained in the phone call. On arrival, problem was speedily resolved: key not turning in lock. Also, checked out another "door problem" for us, this additional work being done carried out within original charge period at no extra cost. Very pleased with all work done, and definitely be recommending Castle Locks for their friendly and efficient work. Thank you very much Mario.
john peters Posted on 10/09/2013 , work completed 10/09/2013
Which? Local Review
Customer Service
Quality
Value
Castle Locks quoted a fair price and arrived within an hour and a half of calling and immediately sorted out the broken key in the lock as well as adjusting our conservatory doors all within the same price. Excellent and courteous service. I would thoroughly recommend them. I sourced Which? Local to find them - good service.
JeffP Posted on 05/06/2013 , work completed 05/06/2013
Which? Local Review
Customer Service
Quality
Value
My mother does not use the internet and had problems with the lock on the back door. I looked up Castle Locks for her after reading the reviews. Excellent service, turned up promptly and fixed everything. They also spotted a fault with another lock and fixed it for a small fee. They were also good and took my payment over the phone and let me know what they had done for my mother. Very impressive!
claudesv Posted on 07/12/2011 , work completed 07/12/2011
Which? Local Review
Customer Service
Quality
Value
Castle Locks gave prompt, reliable and expert service when my back door lock mechanism failed (I'd been advised by my insurance company's emergency locksmith that this was the problem). At my request I was given a quote over the phone based on them supplying a new mechanism. I was advised that it may be an obsolete part which would mean that the door would have to be adjusted to fit a different mechanism. However, I was assured that if this was the case the price would still be the same. In fact, even though the part was obsolete, they were able to source an alternative which would fit. As a result the price was well under the estimate.
5teve Posted on 25/07/2011 , work completed 25/07/2011
Which? Local Review
Customer Service
Quality
Value
Good knowledge and stock of products. Useful advice and reasonable prices.
Which? Trusted Traders Consumer Posted on 18/07/2011 , work completed 18/07/2011
Which? Local Review
Customer Service
Quality
Value
Fast, efficient, friendly and honest service.
BazOldMan Posted on 10/05/2011 , work completed 10/05/2011
Which? Local Review
Customer Service
Quality
Value
Telephoned this Company last Sunday, not an urgent job. Described what I would like, gave estimate over the phone. Arrived today (08/02/2011) appraised the job and within 45 minutes was completed. Extremely courteous & tidy. Would recommend this Company to anyone. Asked him about replacing the letter box, not his Trade but offered to procure new letter box & fit it. What beter service could one ask for?
Keith Ellinor Posted on 08/02/2011 , work completed 08/02/2011
Which? Local Review
Customer Service
Quality
Value
Found company's details here and called them for a quote on replacing a UPVC 5 point locking door lock. Happy with quote so booked job in. On day, received call to say on way and on arrival carried out job quickly and efficiently. Price paid was that quoted. Very satisfied with job done.
Tipps Posted on 18/01/2011 , work completed 18/01/2011
Which? Local Review
Customer Service
Quality
Value
I was a new customer who booked a lock change over the phone. Mario (Prop) attended when he said he would, was efficient,cheerful and did the job well and within budget. I was pleased with his work and told him I would post this message (this is where I found him).
stage Posted on 08/01/2011 , work completed 08/01/2011
Which? Local Review
Customer Service
Quality
Value
Excellent friendly service. Arrived within 5 minutes of stated time (on a Sunday) so no hanging around. Price quoted was a lot cheaper than other company's I contacted. No hesitation in using this company again.
Kgraves_uk Posted on 10/10/2010 , work completed 10/10/2010
Which? Local Review
Customer Service
Quality
Value
Phoned at noon, receptionist asked all the relevant questions. Told me trader would be at address by 3pm. And quoted a fair price for the job. 2-30pm trader arrived, within minutes was able to find the problem with the door lock. Trader spent 30 minutes replacing broken parts &repairing it to its functional state.
backam Posted on 26/05/2010 , work completed 26/05/2010
Which? Local Review
Customer Service
Quality
Value
I contacted Castle Locks to repair a jammed lock in a UPVC front door. The lock smith arrived within 3 hrs. He was efficient and in solving the problem.I have never had to use a locksmith before and was a bit concerned who I would get and what it would cost me. I recommended Castle Locks and would use them again. A.Salmon
arthur J Posted on 16/02/2010 , work completed 16/02/2010