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Endorsed by Which? Trusted Traders

Castle Windows (Midlands) Ltd

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4.9

194 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
  • Doors

    • Bi-fold doors
    • Fire doors
    • Patio doors
  • Conservatories

    • Conservatory glass heat reduction film
    • Conservatory maintenance
    • Conservatory repairs
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
  • More Services

    • stained glass
    • french doors
    • composite doors
    • dog flaps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
194 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent from first contact to finished job
Customer Service
Quality
Value
We asked 4 companies to quote for replacing all the windows and doors at our home. From the moment we met Carl, we knew we had found the one. He was genuinely interested in how the windows would look and made some great suggestions. Left us with his best price - can’t abide haggling! - and no pressure exerted. Once we had asked Castle Windows to take the job on, Carl agreed on a date and then popped round a few weeks before with one of the guys who was going to be doing the work and ‘firmed up’ the details. The two guys, Billy and Josh, turned up on the first day and set to work. They had a planned order so we always knew which part of the house they would be working in and we left them to it. They always checked details with us as they went along and explained any problems and how they had sorted them. Nothing seemed to phase them - even the uncovering of some dubious DIY by the previous owner! After 4 days our house had been transformed with minimal mess and we are delighted.
Karen and Alan in Staffordshire Posted on 04/09/2021 , work completed 03/09/2021
Design and build a new conservatory
Customer Service
Quality
Value
We wanted a large conservatory to be installed over the summer months, to be completed before we went abroad for 6 months. Carl from Castle Windows helped us design the conservatory, then project managed it through to completion. His communication throughout was excellent. We had a hard deadline for completion, and the project never looked like missing it. All the workmen were friendly, efficient and tidy. I can highly recommend Castle Windows.
Customer in Shropshire Posted on 20/08/2021 , work completed 19/08/2021
Had a conservatory replaced.
Customer Service
Quality
Value
All work was completed when they said - impressed. The two fellas who did the work Billy and Josh are really good clean workers. They answered any questions I asked, never seemed to stop, good for the customer, anyone who gets these two will have no worries about their work. Very happy with the end results even put two fence panels back without being asked, thank you, lads, I will have no problem recommending the company if asked.
Customer in West Midlands Posted on 03/08/2021 , work completed 03/08/2021
Good work and entertainment as well!
Customer Service
Quality
Value
The two fitters were professional and when the young trainee arrived the banter was entertaining! Very happy with their work and standard of product. Would recommend them to family and friends.
Customer in West Midlands Posted on 22/07/2021 , work completed 24/05/2021
Excellent work very pleased
Customer Service
Quality
Value
All windows and doors replaced. Extremely pleased with the job, the fitters took a great deal of pride in their work. All completed on schedule and I would without hesitation recommend Castle Windows.
Fulvio in Staffordshire Posted on 13/07/2021 , work completed 07/07/2021
Great job, gorgeous conservatory.
Customer Service
Quality
Value
So happy with my conservatory. Can't wait to decorate it! The guys were really friendly, polite and left everything in a clean and tidy state. Kept me updated with anything I needed to know. Would definitely recommend.
Customer in West Midlands Posted on 29/06/2021 , work completed 29/06/2021
Excellent Service
Customer Service
Quality
Value
Carl and the team were very helpful in their guidance and work. Good quality product which I am very pleased with. More importantly the after sales service was good when a few snags needed fixing. They were readily available and got them sorted. Overall I am very pleased with all the windows and doors.
Customer in Staffordshire Posted on 21/06/2021 , work completed 12/04/2021
Highly Recommend
Customer Service
Quality
Value
Professional service from start to finish. Carl created a virtual image of how our house would look and the finished result of work carried out is fantastic. Fitters were polite and hardworking, as were the builders who came to convert a doorway back into a window. Bricks were matched brilliantly. We are extremely satisfied and would highly recommend this company.
Lisa in West Midlands Posted on 19/06/2021 , work completed 16/06/2021
Brilliant from start to finish!
Customer Service
Quality
Value
Replacement of all house windows with acoustic glass throughout, difficult access to some upstairs windows. Initial survey, measurement and quotation from Carl. Very professional, answered all of our questions and gave us a very competitive quotation for products superior to rival companies. Fitting carried out at the time specified by two young fitters, Josh and Billy, who for three days in temperatures approaching 28C worked tirelessly. Lovely young men who solved several problems that they encountered, helped us with a couple of problems outside of the remit of the window fitting, and were a pleasure to have in the house. Installation finished within quoted time frame, dust sheets placed throughout the house for the duration of the work, the house cleaned and vacuumed each evening. Final price exactly as quoted. Delighted with the end result. We have no hesitation recommending Castle Windows.
David in West Midlands Posted on 03/06/2021 , work completed 03/06/2021
Fitting new bifold and external kitchen doors
Customer Service
Quality
Value
A first class service from start to finish. The fitters Billy and Josh were excellent representatives for Castle Windows and nothing was too much trouble. Well done and many thanks.
Phil in West Midlands Posted on 18/05/2021 , work completed 17/05/2021