Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

256 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
256 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great refurb on a old conservatory
Customer Service
Quality
Value
Castle Windows were fantastic from start to finish with an honest first consultancy where we discussed options and examples of previous work and costs to a quick and efficient install of new windows and roof. We cannot fault the service and delivery of Castle Wi does and would happily recommend them to anyone looking to have conservatory or window work done.
Customer in West Midlands Posted on 05/06/2024 , work completed 29/05/2024
New conservatory
Customer Service
Quality
Value
We had our old conservatory replaced and opted for a glass roof. Carl offered lots of advice and arranged for us to see a job he’d done locally. The job was completed in two days and the fitters Billy and Josh did an excellent job and tidied as they went along. The door handles fitted were the wrong colour, but in less than a few hours someone arrived to replace them. After the lads had gone I noticed a footprint in the silicone (which turned out to be mine). I rang Carl and in a few days they returned to rectify it. Brilliant service.
Customer in Staffordshire Posted on 14/05/2024 , work completed 10/04/2024
Windows and doors replaced
Customer Service
Quality
Value
Everything was really good, 5 star experience. Would defintely use the trader again
Which? Trusted Traders Consumer Posted on 30/04/2024 , work completed 24/04/2024
Very pleased
Customer Service
Quality
Value
I had three windows fitted (main bedroom, kitchen and picture window) and the work was carried out to my complete satisfaction. Everything was left neat and tidy afterwards. In addition, during the initial visit a problem involving unsupported brickwork above each window was spotted. This had to be rectified before the glazing work could start, but it was better that this issue was identified early on. Castle's builder was extremely good also and did an excellent job fitting the necessary brickwork supports. The price for the job was extremely competitive, even with the additional structural work. In addition, Carl also made a helpful suggestion during the planning stage that both saved me some money and created a better end result. All in all, I am very happy with the work undertaken by Castle Windows. Everything looks very nice and no doubt the house will be warmer next winter!
Customer in West Midlands Posted on 01/04/2024 , work completed 28/03/2024
Excellent from start to finish.
Customer Service
Quality
Value
I needed a new door as my elderly Mum has battled her ill-fitting one for long enough! Castle Windows & Doors stood out as they had a friendly description, many excellent reviews, and are a local firm. I submitted an inquiry online and within a few minutes, Carl called and arranged to visit the property. There was no hard sell, plenty of options, and excellent advice given. We agreed on a new composite door, which was fitted yesterday by Nathan and Azza. They did an excellent job, and the door looks stunning. Most importantly, it opens and closes easily, and they were able to reuse a security key barrel needed by carers. The lads also vacuumed and brushed up any mess made. Carl, Nate (from the office), and the fitting lads were all very polite and pleasure to interact with. I'd asked to be contacted a half hour in advance of arrival which they did. It felt like nothing was too much trouble for these guys. I'd wholeheartedly recommend them.
Customer in West Midlands Posted on 27/03/2024 , work completed 26/03/2024
new windows and door
Customer Service
Quality
Value
After contacting Castle windows, we were soon contacted to arrange a home visit to discuss what we want with Carl he arrived as agreed and listened to what we wanted, he then measured up and advised what would be best. after a few days we received there quote , and agreed a re-visit to confirm our order with Castle windows. Carl came back and plugged his lap top into our tv and showed us what our house would look with new windows and new door. he never pressured us at any time and we felt very happy with our quote and deal. we agreed a date to install and the deal was done Castle windows kept us up to date whilst our windows and door were being made too on the first install day Billy and Josh arrived as agreed and got stuck straight into it ( free coffee all day and bacon sarnie) , at the end of each day they cleaned all there mess up, and left us clean and tidy. the lads even worked late on last day to get all completed. we noticed a few snags , but they were corrected the next day , no issues at all We would highly recommend Castle windows, can bw trusted and delivered to there word
Customer in Staffordshire Posted on 14/03/2024 , work completed 11/03/2024
Replacement of four bedroom windows
Customer Service
Quality
Value
We got what we wanted at a fair price, the work was done on schedule, and everyone we dealt with was very able and very pleasant. I can recommend Castle Windows unreservedly.
Customer in Warwickshire Posted on 15/02/2024 , work completed 15/02/2024
Excellent work carried out professionally and efficiently
Customer Service
Quality
Value
I hired castle windows to replace all of the windows and doors in my home and couldn’t be happier with the results. They were quick to come out and quote the job and took the time to design my new windows explaining the various options and showing me what each would look like on my property. The price was highly competitive and the work was carried out quickly. The installers were friendly and respectful, they carried out the work professionally and were exceptionally clean and tidy. The products supplied are of great quality and it has transformed the appearance of my property. I would definitely recommend Castle Windows.
Customer in Derbyshire Posted on 24/01/2024 , work completed 24/01/2024
Very good work
Customer Service
Quality
Value
Arrived on time, removed the old door and window. Expertly fitted new door and window. Sealed and added new mortar. Very fast and professional. Great advice on how to clean products. Advise they will return when plaster work finished to add trim.
Customer in Staffordshire Posted on 05/12/2023 , work completed 01/11/2023
Fantastic Service Once Again !!
Customer Service
Quality
Value
Upstairs Windows, Front and Side of House 10 My second encounter with Castle Windows, another pleasant experience. Carl and his team really care - about doing a good job, and about people. Evident at the initial visit to survey. I'm a little lady, one inch shy of 5 ft. A complicated medical history and associated medical issues, make life challenging. Carl took the time to ensure that the windows would be right for my needs - how windows opened, placing of handles, and spotted one very dangerous situation and took action to sort it. A good company for, ill, disabled and vulnerable customers.
Customer in West Midlands Posted on 24/11/2023 , work completed 13/11/2023