Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

281 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
281 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Windows and doors replaced
Customer Service
Quality
Value
We decided to use Castle Windows again as we were impressed with them 5 years ago. Firstly, arranging an appointment was easy. Carl attended on the agreed day/time and talked us through what we wanted, especially with the replacement doors. We had French doors and we were walked through all the pros and cons of French, sliding, bi-fold etc. We decided and a date for fitting was arranged. I had a call the week before as a reminder/confirmation. On the day, the guys arrived promptly (Early actually) and started straight away. They were very keen not to make a mess and were very courteous. The speed in which they got the old windows and doors out was amazing. The new windows and bi-fold doors look amazing and we are very happy with them. Everything was cleaned up afterwards and the job was finished in the one day. I’d recommend Castle Windows to anyone.
Customer in West Midlands Posted on 23/05/2025 , work completed 15/05/2025
Highly recommended
Customer Service
Quality
Value
We had a window changed into patio doors and we are extremely happy with the result. We got a quote very quickly, the work was booked in immediately and then on the day the guys completed the job carefully and speedily. They left the place really tidy and were courteous and considerate throughout. The communication with the company was good, the price was fair and we are very satisfied.
Customer in West Midlands Posted on 21/05/2025 , work completed 21/05/2025
Windows and Doors installation and re-configuration of Porch
Customer Service
Quality
Value
The above installation by Castle Windows was an excellent job done. The fitters were clean and friendly workers. Respectful of working in your home. The fitters work exclusively for Castle Windows which was important to us as we have had issues previously with contract fitters. Which means even if the product is good the quality of the installation is not! You can be very disappointed with the outcome. We managed to agree an amicable price after negotiation which we were more than happy with. Overall a great job.
Customer in West Midlands Posted on 12/05/2025 , work completed 09/05/2025
New porch
Customer Service
Quality
Value
We have used Castle Windows before for our windows, so we didn’t hesitate to go with them when we wanted a new porch, they are very reliable, good value for money, excellent service, they informed us from ordering to the porch being fitted, workmen were excellent, polite, kept outside clean and tidy, and did a fantastic job, highly recommend, we are very pleased with the results and finish, in the future we will definitely use again.
Customer in West Midlands Posted on 10/05/2025 , work completed 09/05/2025
Fitting new back door & window.
Customer Service
Quality
Value
We have used this company in the past and knew they did a very good job. Nathan and Alan turned up on time and got straight on with the job. They were polite and tidied up after themselves. They did a really good job, and we would have no hesitation in recommending Castle Windows to friends, etc.
Customer in West Midlands Posted on 05/05/2025 , work completed 02/05/2025
Front Door replaced
Customer Service
Quality
Value
First time using this company, but all went well, very punctual, professional and clean workers, very happy with job, Billy and Josh were brilliant!!!!! Already thinking of having more work done. Highly recommended.
Customer in West Midlands Posted on 02/05/2025 , work completed 30/04/2025
Fantastic
Customer Service
Quality
Value
From the day we got a quote to the day everything was completed Castle Windows have been amazing. Carl who came to quote was really friendly and gave the best advice he wasn’t pushy at all. The window fitters were on time friendly and tidy. The soffits, guttering, cladding and dry verge look amazing, the fitter was really helpful and explained everything we asked about. Although we won't need replacements for a while we would use Castle Windows again and would highly recommend. Fantastic company and fantastic staff.
Customer in West Midlands Posted on 05/04/2025 , work completed 02/04/2025
(Great workmanship).
Customer Service
Quality
Value
First time using this company but they were very professional and their skill was shown in the job. The windows were well made and very durable for cleaning purposes. Would employ them again for sure if we need more windows. All the staff were very helpful and pleasant.
Customer in West Midlands Posted on 27/03/2025 , work completed 13/03/2025
New Front Door supplied and fitted
Customer Service
Quality
Value
I am very happy with my new door and the quality of the fitment. Castle Windows arrived on the day that they said that they would. The price was reasonable and not excessive.
Customer in West Midlands Posted on 26/02/2025 , work completed 24/02/2025
We trust Castle Windows
Customer Service
Quality
Value
We've used Castle Windows repeatedly, both at our home and at our daughter's home. We know that we will get quality service and a quality product. I can recommend them unreservedly.
Customer in Warwickshire Posted on 06/02/2025 , work completed 21/11/2024