Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

268 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
268 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Conservatory replacement
Customer Service
Quality
Value
Carl was very helpful in discussing our requirements and we were happy to go ahead with the work at the price quoted. As well as the conservatory, we had two further windows replaced. Communication was excellent and the work was able to be started a little ahead of schedule, which was great. The team doing the job were reliable, courteous and efficient. We are really pleased with the finished product. Thank you again to Carl and the team.
Customer in West Midlands Posted on 08/12/2024 , work completed 25/11/2024
Castle Windows - an excellent company providing excellent service. Highly recommended!
Customer Service
Quality
Value
From the initial response to our enquiry to the completion of all the work carried out (replacement Conservatory with triple glazing and two replacement doors), Castle Windows have provided the most excellent of service. We felt Carl understood our requirements from the outset and he was also very thorough in carrying out the survey. We were given a date for the start of the work and this was held to. The preparation work completed by Ben ensured that our existing flooring and underfloor heating was completely protected while the work was carried out. Josh and Billy who carried out all of the construction work were polite, courteous and extremely thorough. Their work ethic amazed us, especially on the first day when they worked right into the darkening light to ensure we were both weatherproof ahead of incoming stormy weather and also secure with locks fitted. We could not thank them enough but hope they realised our appreciation. We highly recommend this company.
Customer in Staffordshire Posted on 06/12/2024 , work completed 06/12/2024
Still as good
Customer Service
Quality
Value
Castle Windows did an excellent job for us two years ago, when they replaced windows to the living room and main bedroom. Early this year, the dining room window began to give problems. It was installed 20 years ago, by another firm, whom we contacted, and they attempted a repair, but it did not work. We decided to replace it, and Castle Windows were our first choice. As previously, Carl gave good advice when he visited, and the installation team were first class also, everything was done to timetable, they were communicative, and left no mess. Again, we are pleased with the installation, and, while two years is insufficient for a long term opinion, we are not anticipating any problems, and expect the new window to be as trouble-free as the living room and bedroom windows have been.
Customer in Staffordshire Posted on 06/12/2024 , work completed 04/12/2024
Door and window replacement
Customer Service
Quality
Value
Work carried out to high standard. Excellent customer service. Carl very personable guy. Workmen are respectful and tidy, doing a good clean-up job after them. Would, and have recommend them and would gladly reuse them.
Customer in West Midlands Posted on 07/11/2024 , work completed 01/11/2024
Excellent service - french door replacement
Customer Service
Quality
Value
Got quotes from national and local companies, Castle were the cheapest. Helpful salesmen, explained options and showed them on his laptop. Fitted 4 weeks after placing order, as agreed. Fitters arrived on time and began work immediately. Cleaned up as they went. Everything fitted first time and fitters clearly knew their job. Installation completed in 1.5 hours, area and windows cleaned. They explained operation of door and that they would fix any problems within the 10 year warranty period. Doors look great. Can't recommend this supplier highly enough.
Customer in Staffordshire Posted on 24/10/2024 , work completed 23/10/2024
Excellent first class windows and fitting service
Customer Service
Quality
Value
We have previously used this company a few years ago to install a new front door and side glass panel and highly impressed with the new door so decided to use this company again, as we required new patio doors a new bathroom window and two other bedroom windows. Carl visited the house who was very polite and professional and quoted a excellent price for the work to be carried out. The date of fitting was 11/10/2024 the fitters arrived promptly and worked very hard indeed replaced each window and paying great detail to there quality of work. Truly very professional fitting service clearly up all the mess and explained how the new patio doors worked. This Company only use there own fitters, not like some companies who sub contractor the work and the quality suffers. I would use this company again and seriously recommend to anyone.
Customer in West Midlands Posted on 11/10/2024 , work completed 11/10/2024
Kitchen : replacing current window with glass door and new window
Customer Service
Quality
Value
Our experience with Castle Windows was first class. They came on time to assess the project, measure up and offer several design options. The date and time for the replacement and installation was fixed subsequently. On the agreed date they can on time and completed the job quickly and expertly. They also tidied up efficiently. We wouldn't hesitate to recommend Castle Windows for any similar work
Customer in West Midlands Posted on 08/09/2024 , work completed 02/09/2024
Replacement doors
Customer Service
Quality
Value
Work was carried out to an excellent standard. The 2 door fitters were pleasant and cleaned up any mess they made. The price was told to us when we had a quote which was the exact price paid. I recommend this business as nothing is hidden.
Customer in West Midlands Posted on 23/08/2024 , work completed 23/08/2024
Very efficient and friendly
Customer Service
Quality
Value
Castle windows was recommended to me by my son who'd previously had some work done by them. Carl came round to discuss what I wanted and give me a quote, he listened to what I wanted and then made some suggestions that would work better for me. I wanted new windows front and back, a new porch door and windows and side door. The date to start work and budget was agreed. Bill and Josh came on the Tuesday and by Friday. They were efficient and friendly, they would always make sure they had tidied up at the end of the day. I am very pleased with the results
Customer in West Midlands Posted on 20/08/2024 , work completed 16/08/2024
Excellent quality windows
Customer Service
Quality
Value
We had castle windows install triple glazed acoustic windows and a conservatory. The finished product looks amazing. Pristine and the workmen cleaned up after themselves every day. I would highly recommend them and love how quiet it is inside compared to our 20 year old double glazing. Very pleased and happy.
Customer in Telford and Wrekin Posted on 13/08/2024 , work completed 02/08/2024