Castle Windows (Midlands) Ltd

Carl was very helpful in discussing our requirements and we were happy to go ahead with the work at the price quoted. As well as the conservatory, we had two further windows replaced. Communication was excellent and the work was able to be started a little ahead of schedule, which was great. The team doing the job were reliable, courteous and efficient. We are really pleased with the finished product. Thank you again to Carl and the team.

From the initial response to our enquiry to the completion of all the work carried out (replacement Conservatory with triple glazing and two replacement doors), Castle Windows have provided the most excellent of service. We felt Carl understood our requirements from the outset and he was also very thorough in carrying out the survey. We were given a date for the start of the work and this was held to. The preparation work completed by Ben ensured that our existing flooring and underfloor heating was completely protected while the work was carried out. Josh and Billy who carried out all of the construction work were polite, courteous and extremely thorough. Their work ethic amazed us, especially on the first day when they worked right into the darkening light to ensure we were both weatherproof ahead of incoming stormy weather and also secure with locks fitted. We could not thank them enough but hope they realised our appreciation. We highly recommend this company.

Castle Windows did an excellent job for us two years ago, when they replaced windows to the living room and main bedroom. Early this year, the dining room window began to give problems. It was installed 20 years ago, by another firm, whom we contacted, and they attempted a repair, but it did not work. We decided to replace it, and Castle Windows were our first choice. As previously, Carl gave good advice when he visited, and the installation team were first class also, everything was done to timetable, they were communicative, and left no mess. Again, we are pleased with the installation, and, while two years is insufficient for a long term opinion, we are not anticipating any problems, and expect the new window to be as trouble-free as the living room and bedroom windows have been.

Work carried out to high standard. Excellent customer service. Carl very personable guy. Workmen are respectful and tidy, doing a good clean-up job after them. Would, and have recommend them and would gladly reuse them.

Got quotes from national and local companies, Castle were the cheapest. Helpful salesmen, explained options and showed them on his laptop. Fitted 4 weeks after placing order, as agreed. Fitters arrived on time and began work immediately. Cleaned up as they went. Everything fitted first time and fitters clearly knew their job. Installation completed in 1.5 hours, area and windows cleaned. They explained operation of door and that they would fix any problems within the 10 year warranty period. Doors look great. Can't recommend this supplier highly enough.

We have previously used this company a few years ago to install a new front door and side glass panel and highly impressed with the new door so decided to use this company again, as we required new patio doors a new bathroom window and two other bedroom windows. Carl visited the house who was very polite and professional and quoted a excellent price for the work to be carried out. The date of fitting was 11/10/2024 the fitters arrived promptly and worked very hard indeed replaced each window and paying great detail to there quality of work. Truly very professional fitting service clearly up all the mess and explained how the new patio doors worked. This Company only use there own fitters, not like some companies who sub contractor the work and the quality suffers. I would use this company again and seriously recommend to anyone.

Our experience with Castle Windows was first class. They came on time to assess the project, measure up and offer several design options. The date and time for the replacement and installation was fixed subsequently. On the agreed date they can on time and completed the job quickly and expertly. They also tidied up efficiently. We wouldn't hesitate to recommend Castle Windows for any similar work

Work was carried out to an excellent standard. The 2 door fitters were pleasant and cleaned up any mess they made. The price was told to us when we had a quote which was the exact price paid. I recommend this business as nothing is hidden.

Castle windows was recommended to me by my son who'd previously had some work done by them. Carl came round to discuss what I wanted and give me a quote, he listened to what I wanted and then made some suggestions that would work better for me. I wanted new windows front and back, a new porch door and windows and side door. The date to start work and budget was agreed. Bill and Josh came on the Tuesday and by Friday. They were efficient and friendly, they would always make sure they had tidied up at the end of the day. I am very pleased with the results

We had castle windows install triple glazed acoustic windows and a conservatory. The finished product looks amazing. Pristine and the workmen cleaned up after themselves every day. I would highly recommend them and love how quiet it is inside compared to our 20 year old double glazing. Very pleased and happy.