Castle Windows (Midlands) Ltd

I am very happy with my new door and the quality of the fitment. Castle Windows arrived on the day that they said that they would. The price was reasonable and not excessive.

We've used Castle Windows repeatedly, both at our home and at our daughter's home. We know that we will get quality service and a quality product. I can recommend them unreservedly.

We recently used Castle Windows to install new doors and windows throughout our detached bungalow. I cannot emphasise how happy we are with the finished result and the service we received. Carl was very knowledgeable and helpful, offering advice based on our personal taste and was able to provide a quote on the initial visit which was very reasonable. We were also able to see exactly what the windows we’d chosen would look like in our bungalow on the initial visit, thanks to some nifty software which rendered the property (with Windows installed). There were also absolutely no “hard sell’ techniques (which I despise), as Carl simply provided us with a quote and left the decision with us. Installation itself went extremely smoothly, thanks to two absolutely outstanding fitters (Billy and Josh) who were both really knew their stuff and were highly skilled. They turned up on time every day and worked extremely hard, even doing smaller jobs which were outside the provision of installing doors and windows. Their work was so neat and professional and they tidied up as they went along ensuring that there was minimal disruption. What was initially a four-day job, was completed in just over three days, due to how hard the boys worked and how good they were at their jobs. Absolutely outstanding service all around from a very professional company. I can’t recommend or rate them highly enough.

Used Castle Windows on three jobs in our home. Always exceptional price, workmanship and products. Top rated

I had new patio French Doors fitted by Billy and Josh. This is the second time I have used Castle Windows and both times the work has been excellent. This firm is highly recommended both on price and quality.

Carl was very helpful in discussing our requirements and we were happy to go ahead with the work at the price quoted. As well as the conservatory, we had two further windows replaced. Communication was excellent and the work was able to be started a little ahead of schedule, which was great. The team doing the job were reliable, courteous and efficient. We are really pleased with the finished product. Thank you again to Carl and the team.

From the initial response to our enquiry to the completion of all the work carried out (replacement Conservatory with triple glazing and two replacement doors), Castle Windows have provided the most excellent of service. We felt Carl understood our requirements from the outset and he was also very thorough in carrying out the survey. We were given a date for the start of the work and this was held to. The preparation work completed by Ben ensured that our existing flooring and underfloor heating was completely protected while the work was carried out. Josh and Billy who carried out all of the construction work were polite, courteous and extremely thorough. Their work ethic amazed us, especially on the first day when they worked right into the darkening light to ensure we were both weatherproof ahead of incoming stormy weather and also secure with locks fitted. We could not thank them enough but hope they realised our appreciation. We highly recommend this company.

Castle Windows did an excellent job for us two years ago, when they replaced windows to the living room and main bedroom. Early this year, the dining room window began to give problems. It was installed 20 years ago, by another firm, whom we contacted, and they attempted a repair, but it did not work. We decided to replace it, and Castle Windows were our first choice. As previously, Carl gave good advice when he visited, and the installation team were first class also, everything was done to timetable, they were communicative, and left no mess. Again, we are pleased with the installation, and, while two years is insufficient for a long term opinion, we are not anticipating any problems, and expect the new window to be as trouble-free as the living room and bedroom windows have been.

Work carried out to high standard. Excellent customer service. Carl very personable guy. Workmen are respectful and tidy, doing a good clean-up job after them. Would, and have recommend them and would gladly reuse them.

Got quotes from national and local companies, Castle were the cheapest. Helpful salesmen, explained options and showed them on his laptop. Fitted 4 weeks after placing order, as agreed. Fitters arrived on time and began work immediately. Cleaned up as they went. Everything fitted first time and fitters clearly knew their job. Installation completed in 1.5 hours, area and windows cleaned. They explained operation of door and that they would fix any problems within the 10 year warranty period. Doors look great. Can't recommend this supplier highly enough.