Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

268 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
268 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent experience from start to finish
Customer Service
Quality
Value
So impressed with the final result that we decided to have the remaining windows and doors replaced by Castle Windows. An excellent experience at every stage of the process and would have no hesitation in recommending Castle Windows to family and friends. Thank you Castle Windows for a job well done.
Customer in West Midlands Posted on 22/09/2020 , work completed 22/09/2020
Replacement windows and patio doors
Customer Service
Quality
Value
Great job at a fair price. Work completed within time set and site left clean and tidy. Fitters went extra mile.
Customer in Shropshire Posted on 17/09/2020 , work completed 17/09/2020
Replacement windows an conservatory door
Customer Service
Quality
Value
Suggested options shown via laptop on our TV, so easy to choose from options. Work carried out on time with friendly efficiency, keeping us informed of what they were working on, very professional. Everything cleaned before leaving. No mess, no fuss. Could not be better.
Paul in West Midlands Posted on 09/09/2020 , work completed 08/09/2020
Fantastic job completed
Customer Service
Quality
Value
Was a pleasure using this company, the sales director came to my house discussed options and was so helpful with his advice I completely changed my mind from what I was originally thinking. He showed me different options on the laptop and showed what it would look like. Even with the covid situation he still managed to fit us in and was professional. They have done a fantastic job I couldn't fault it I am absolutely over the moon they was on time and worked hard
Customer in Staffordshire Posted on 30/07/2020 , work completed 28/07/2020
Great work
So pleased with my new Windows and doors the lads worked very hard in the very hot weather started and finished on time did a very good job of cleaning up and taking old Windows away would highly recommend
Customer in West Midlands Posted on 29/06/2020 (Reviewer did not use service)
Excellent windows and service
Customer Service
Quality
Value
From the first moment we rang for a quote the service and professionalism was brilliant. Carl the owner who came to give the quote gave us lots of ideas that we hadn't thought of and this was really helpful, as well as being able to show us what the new windows would look like on our property. The two fitters were great. Arriving promptly when stated, pleasant, helpful, great workmanship and tidied up afterwards. Job was done in very hot weather and they worked very hard. Really delighted with the new windows with lots of comments from the neighbours who also love them. Cracking jod and reasonable too!
Customer in West Midlands Posted on 21/06/2020 , work completed 03/06/2020
Amazing work, efficient, trustworthy and very reasonable in planning and pricing.
Customer Service
Quality
Value
We were given Castle as a recommendation whilst looking for windows and after having work done on a porch by another company.. The company director was extremely helpful in discussing what we wanted and when talking about cost. He wasn't pushy as other experiences we have had. On fitting day the window fitters were extremely helpful and informative throughout. They were totally professional and amazing during both days leaving our home clean and tidy as they finished. An amazing company that I would trust in future and happily recommend.
Customer in West Midlands Posted on 20/03/2020 , work completed 20/03/2020
Highly recommended
Customer Service
Quality
Value
Castle Windows replaced patio doors and a front porch. They did a brilliant job. The workmen were polite and tidy. I will certainly be using them again in the future and would recommend them to anyone.
Customer in West Midlands Posted on 17/03/2020 , work completed 05/03/2020
A very professional installation & job well done!
Customer Service
Quality
Value
We required 8 windows, 1 front door, & 1 set of patio doors installing. Carl visited us to provide a quote for the work we required. He took photos of the house, then he connected up to our Smart TV to show us superimposed pictures of the various windows & doors that were available. It was very useful to see how our house would look with the various options we could choose. Carl was very helpful & gave us some very instructive information. We made our choice & Carl gave us a very fair price. There was no pressure to make a sale. We accepted the price, & a date was agreed for the work to be done. On both days the fitters turned up at the agreed time. They were all very polite, friendly & professional. The work was done to a very high standard, with the house being kept clean & the fitters being very tidy & considerate whilst working. The work was completed at the agreed price & within time. The end result was fantastic, & has transformed our house. A very big Thank You to Castle Windows, We can't recommend you too much!
Customer in Staffordshire Posted on 05/03/2020 , work completed 28/02/2020
Really Happy
Customer Service
Quality
Value
Very, very happy with them, they were on time, satisfied with the completed work.
Maureen, Worchestershire Posted on 22/02/2020 , work completed 22/02/2020