Endorsed by Which?

Castle Windows (Midlands) Ltd

5.0

268 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Jun 2020

About

At Castle Windows we have over 30 years’ experience in supplying and installing windows, doors, porches and conservatories. We take genuine pride in everything we supply and install, so from the outset we get very closely involved carefully selecting each and every material to ensure the perfect product is supplied.
We have the facility to take pictures of your property and super impose the styles and designs of your windows, doors and conservatories onto the picture of your property.
We believe that your product should be a reflection of you, your home and your lifestyle. This is why every one of our customers has the opportunity to get a clear representation of what their home will look like once the work is completed.
At Castle Windows we like to build a relationship with our customers but we never shy away from the professional task in hand. So call us to deal direct with the owners cutting out the middle man and we will do our very best with the price.

What we do

  • Glaziers

    • Double glazing installation
    • Window consultants
    • Replacement window services and repairs
    • Sash windows
    • Glass boarding up and replacement
    • UPVC Windows
    • Aluminium Windows
    • Double glazed units
    • Triple Glazing
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • UPVC doors
    • Composite doors
    • French doors
    • Front door
    • Orangeries
  • Conservatories

    • conservatory roof insulation
    • Conservatory Roof replacement
    • Sun Lounge
  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Cladding
    • Conservatory roof conversions
    • GRP roofer
    • Roofline
    • Rubber roofing (EPDM)
    • Tiled conservatory roofs
  • More Services

    • dog flaps
    • porches

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
268 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent work, skilfully done.
Customer Service
Quality
Value
This is the second time we have used Castle Windows. Last tine we had a composite front door, this time a large conservatory. I was impressed with my 1st job, but the conservatory has excelled that. Carl came and took time in helping us decide which design was best for us. We chose a conservatory with a hard roof. The work was started and finished exactly on time, to the day. The workmen were highly skilled, polite, very tidy and took all the rubbish and left over materials, cleaning down each day they were here. People who were passing our house even remarking on the high standard of the work. I would strongly recommend Castle Windows if anyone is considering having any windows, doors or conservatories. Nothing was too much for them, Carl was very communicative throughout the build. Would I use them again? Absolutely, no question!
Customer in West Midlands Posted on 09/02/2020 , work completed 06/02/2020
Great value, great service, great company.
Customer Service
Quality
Value
Very high standard products, and we are really happy with the windows and doors that have been installed. The fitters were very friendly and helpful, worked hard, we felt very happy and comfortable with them in our home and are grateful for the work done.
James Posted on 07/02/2020 , work completed 03/02/2020
Window replacements
Customer Service
Quality
Value
this is the second time I have used this company. The first time was to have the back windows replaced, this time it was for the front. As they did such a good job the first time I had no hesitation using them again to the extent that I didn't look elsewhere for any other quotes. They arrived on time did an excellent job and cleaned up after they finished. Its a shame that I don't have any more windows to replace.
Customer in West Midlands Posted on 21/01/2020 , work completed 17/01/2020
Great work
Customer Service
Quality
Value
Castle Windows replaced my composite front door. The guys were friendly, tidy did a great job at a reasonable price. The door fitted is of great quality and seems to be well fitted. I would use again and recommend them in the future.
Customer in West Midlands Posted on 30/12/2019 , work completed 17/12/2019
New composite door fitted
Customer Service
Quality
Value
Work carried out on date arranged, professional and polite service, left the site clean and tidy, thank you Castle Windows and thank you to the two lads that carried out the work.
Mark Posted on 26/11/2019 , work completed 26/11/2019
Excellent job
Customer Service
Quality
Value
Replaced upvc windows at front of the house. Quote was excellent as Carl was able to take a photo of the front of the house and show images of how the windows would look. This really helped in the selection process to see which style would suit. The fitting was done on the date agreed, two very friendly men who worked efficiently and were very tidy. No mess left afterwards, old windows removed. So happy with the end result. Overall I am very satisfied with this company and would highly recommend.
Customer in West Midlands Posted on 07/11/2019 , work completed 07/11/2019
Window installations
Customer Service
Quality
Value
Have used this company twice now for window installations I plan to use them again soon for a new PVC door and my final two windows. There was no hard sell with Carl it was very relaxed and he gave me suggestions regarding the design and layout of my windows which was very helpful. I was able to see how the windows would look on my house using a photo of my house on his computer. The installers were punctual and seemed to enjoy their work and worked well as a team, they worked quickly and left everything clean and tidy when they left . The windows are gorgeous its a pity to cover them with blinds . I can't recommend them enough, all you single ladies give 'em a try you wont regret it they are very trustworthy. Carl also put me in touch with someone from his company to install new soffits and guttering which will look really nice when it's all finished. It's good to find a company that does what it says it will and also have a good work ethic and good workmanship.
Customer in West Midlands Posted on 15/10/2019 , work completed 11/10/2019
Patio Window Install
Customer Service
Quality
Value
Really pleased with the whole process from start to finish. Carl was very knowledgeable and there was no pressure sales. The price was competitive. An installation date and time was agreed and the installers turned up 30 minutes late. But they did phone ahead and say they were running a little late. They took out the old window and installed the new one in no time at all. They removed all the waste and were very polite while on-site. I would be happy to use them again and would recommend them to others.
Customer in West Midlands Posted on 06/10/2019 , work completed 04/09/2019
Top Notch Service and Value
Customer Service
Quality
Value
From the moment I contacted Carl, to the last face to face with Castle windows was the most smooth and stress free experience that we have had with a home improvement company, they were worthy of their ratings on trustatrader & checkatrade. A price that we knew no-one could match and definitely a service that as it turned out was second to none. The fitters were courteous and respectful of our requirements during the two days it took to do the job in fact you wouldn’t even know that they had been here. Will be highly recommending this company to all and sundry.
Customer in West Midlands Posted on 01/10/2019 , work completed 20/09/2019
Excellent service
Customer Service
Quality
Value
From the initial meeting with Carl to the installation by Josh and Billy of our lovely new windows, the service we received was excellent. Carl arrived at the initial meeting armed with material samples, handles, glass samples and was able to show us images of our home with our suggested windows, so we knew exactly how they would look. Nothing was too much trouble. The work was completed on the agreed day and at the agreed budget. We had very heavy rain the day the windows were fitted, but Josh and Billy ensured that all internal surfaces were well protected and everywhere was left clean and tidy. We have no hesitation in recommending Castle Windows.
Customer in Staffordshire Posted on 19/09/2019 , work completed 09/09/2019